What users are saying about
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Top Rated
171 Ratings
99 Ratings

Cisco Umbrella

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Top Rated
171 Ratings
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Score 8.7 out of 100
99 Ratings
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Score 8.1 out of 100

Feature Set Ratings

    Endpoint Security

    Cisco Umbrella

    Feature Set Not Supported
    N/A
    9.0

    FortiClient

    90%
    FortiClient ranks higher in 7/7 features

    Anti-Exploit Technology

    N/A
    0 Ratings
    8.0
    80%
    15 Ratings

    Endpoint Detection and Response (EDR)

    N/A
    0 Ratings
    9.5
    95%
    13 Ratings

    Centralized Management

    N/A
    0 Ratings
    8.9
    89%
    15 Ratings

    Hybrid Deployment Support

    N/A
    0 Ratings
    8.9
    89%
    12 Ratings

    Infection Remediation

    N/A
    0 Ratings
    9.0
    90%
    12 Ratings

    Vulnerability Management

    N/A
    0 Ratings
    9.0
    90%
    12 Ratings

    Malware Detection

    N/A
    0 Ratings
    9.6
    96%
    14 Ratings

    Attribute Ratings

    • Cisco Umbrella is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Usability
    • FortiClient is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    8.8

    Cisco Umbrella

    88%
    76 Ratings
    8.3

    FortiClient

    83%
    26 Ratings

    Likelihood to Renew

    9.2

    Cisco Umbrella

    92%
    11 Ratings
    9.0

    FortiClient

    90%
    1 Rating

    Usability

    9.5

    Cisco Umbrella

    95%
    4 Ratings
    8.0

    FortiClient

    80%
    2 Ratings

    Availability

    10.0

    Cisco Umbrella

    100%
    8 Ratings

    FortiClient

    N/A
    0 Ratings

    Support Rating

    7.9

    Cisco Umbrella

    79%
    74 Ratings
    9.1

    FortiClient

    91%
    22 Ratings

    Implementation Rating

    8.9

    Cisco Umbrella

    89%
    10 Ratings

    FortiClient

    N/A
    0 Ratings

    Ease of integration

    8.6

    Cisco Umbrella

    86%
    16 Ratings

    FortiClient

    N/A
    0 Ratings

    Likelihood to Recommend

    Cisco

    Cisco Umbrella is perfect in an environment where you allow internet browsing without any restrictions on the types of websites. It allows you to categorize certain websites and block them at the DNS level. If you already have a web proxy installed and are blocking certain categories of websites on that proxy, then Cisco Umbrella is probably not the right tool for you.
    Read full review

    Fortinet

    FortiClient is really well suited for providing remote employees super quick access to a local network without needing much technical know-how. The virus scanning and web-blocking is also really great at making sure to keep the spam, ads, and other malicious web connections at bay. I have not run into any specific scenario that FortiClient has not been well suited - All of the scenarios in which I have used FortiClient have all functions really well for me.
    Read full review

    Pros

    Cisco

    • Cisco Umbrella protects our devices and users from malicious sites of all kinds.
    • Cisco Umbrella allows us to add additional web site types we may want to block for specific users.
    • Cisco Umbrella keeps the list of sites blocked current by utilizing data from their entire security platform.
    Read full review

    Fortinet

    • [FortiClient] splits the traffic very well. For example, when users connect a VPN to the office they are connecting to the internal system which uses VPN traffic. If users access the public internet they use the internet traffic, but [Fortinet] does not route this traffic back to the office.
    Read full review

    Cons

    Cisco

    • Umbrella Virtual Appliances have been buggy in resolving local domain hosts.
    • Integration between other Cisco and Meraki products is complicated.
    • Reporting is not always accurate; for example, if you configure a Meraki access point to use an Umbrella Virtual Appliance, you lose device reporting. All reporting shows up under the AP's IP.
    Read full review

    Fortinet

    • font way too small on login, unable to select an option, for example, to see each letter of password as typed promotes errors at login
    • login errors and failure rate extremely high as [reported] by all our physicians and other providers: not infrequently one will have to return to office after hours in order to complete charts or access charts to answer patient after hours questions
    • frequent disconnects in spite of excellent internet signal
    • unacceptable interruptions in patient care
    Read full review

    Pricing Details

    Cisco Umbrella

    Starting Price

    Editions & Modules

    Cisco Umbrella editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      FortiClient

      Starting Price

      Editions & Modules

      FortiClient editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Cisco

        We have had an excellent experience with Cisco products generally and Umbrella specifically. From implementation to continuity we have nothing to take issue or complain about with this product. Would highly recommend this product as we 100% intend to renew from our end.
        Read full review

        Fortinet

        Because the software is very simple and easy to use, very efficient, and has a stable connection that allows the user to perform tasks without problems. Also, this software does not need to be configured by IT technicians, since it comes with a very developed and understandable set up guide.
        Read full review

        Usability

        Cisco

        The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
        Read full review

        Fortinet

        Usability is pretty solid. It is not as easy to manage and adjust if you are not a trained IT professional, which requires smaller companies without IT staff to reply on outsourced IT partners. The user interface is a bit clunky, but you can generally figure out what you need to do, it just takes a little bit of time and effort.
        Read full review

        Reliability and Availability

        Cisco

        I have to give a 10 here. I think I've had maybe one or two times in 13 years I had issues. Only one time it was an issue inside OpenDNS/Umbrella. Sometimes you have to tune a content category or add an exception but I would ALWAYS rather have to do that then mop up a mess
        Read full review

        Fortinet

        No answers on this topic

        Support Rating

        Cisco

        Our network team mostly works with Cisco support but from what I understand, they were pretty helpful because we're an enterprise company. We use a few other Cisco products, so we do get a pretty good response from Cisco customer support. I'm not a fan of Cisco's SSO because we can't put it behind Okta but that's beyond the scope of this.
        Read full review

        Fortinet

        FortiClient is a security suite with which we can keep our equipment well-protected. And it is that in a system like Windows, which is always the target of all kinds of attacks, it is not enough to have a simple antivirus.
        Read full review

        Implementation Rating

        Cisco

        The implementation of the Cisco Umbrella client on organizational units was pretty straight forward. The implementation behind the scenes was a bit more trickier but manageable. This was due to needing open the correct channels to allow for the correct communication to the Cisco Umbrella servers. Once everything was up and running, setting up the policies and requiring them was simple.
        Read full review

        Fortinet

        No answers on this topic

        Alternatives Considered

        Cisco

        We used a product before this called iPrism by EdgeWave and also briefly tried Barracuda Web Security in the cloud. We were having such a large influx of service desk calls about proxy-based layer 7 web filters that we wanted to step back and pick something more at the DNS level, to protect our employees but not hover over their social media use, etc. Cisco will also employ a layer 7 proxy if a site is suspicious, which does require us to push a certificate out should we want that feature. For most policies we have it enabled.
        Read full review

        Fortinet

        Meraki MX has a much more basic set of features compared to FortClient and the Fortinet ecosystem of devices and software. Setting up a FortiGate with FortiClient can take a little more time, but the feature set is much richer. We use Meraki MX is a few offices, but are now converting many of them over to the FortiClient and Fortinet suite of security devices and software.
        Read full review

        Return on Investment

        Cisco

        • On the positive side, the product does help block known bad sites, resulting in less time that technicians spend cleaning infections.
        • On the negative side, the problem that causes Windows to incorrectly report no Internet access has taken a lot of time for many technicians.
        • Reporting features for individual clients help us more efficiently provide browsing reports when needed.
        Read full review

        Fortinet

        • The free version of FortiClient VPN works great.
        • The fact that we have to pay for any version beyond 6.0.3 to connect to our firewalls that we already pay for licensing on is a little silly.
        • There is some support overhead with our clients and users to keep the software updated since it doesn't upgrade to new major versions automatically.
        Read full review

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