What users are saying about
42 Ratings
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Top Rated
239 Ratings
42 Ratings
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Score 8 out of 100

The Okta Identity Cloud

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Top Rated
239 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Citrix Gateway

It is a solid workhorse of a VPN client, and because of what it can connect to, it has the ability to do great things. but with sharp tools, remember to watch your fingers, as, without a solid security plan, the Citrix NetScaler Access Gateway can be dangerous to the company. [this goes for all VPN clients].
David Reese | TrustRadius Reviewer

The Okta Identity Cloud

The Okta Identity Cloud worked great for password management and centralization. It was very easy for everyone in the organization, both technical and non-technical, to get it setup and use it. It is widely used by both small and large organizations alike, and is a very trusted option for identity management. However, while The Okta Identity Cloud is effective, I've found LastPass, to be cheaper and easier to use, and performs the same functionality.
Gabriel Samaroo | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

Citrix Gateway
The Okta Identity Cloud
8.7
ID-Management Access Control
Citrix Gateway
The Okta Identity Cloud
8.6
ID Management Single-Sign On (SSO)
Citrix Gateway
The Okta Identity Cloud
9.3
Multi-Factor Authentication
Citrix Gateway
The Okta Identity Cloud
9.4
Password Management
Citrix Gateway
The Okta Identity Cloud
8.6
Account Provisioning and De-provisioning
Citrix Gateway
The Okta Identity Cloud
8.6
ID Management Workflow Automation
Citrix Gateway
The Okta Identity Cloud
8.2
ID Risk Management
Citrix Gateway
The Okta Identity Cloud
8.5

Pros

Citrix Gateway

  • Citrix Netscaler Gateway is a solid front end for any organizations externally facing infrastructure. Nothing is impenetrable but Netscaler is as close to it as you can get.
  • Netscaler is high on available customization so it can be used by both small shops and large shops in that it offers opportunity to change most parts of the system to your liking.
  • In blending well with Citrix Xenapp and Xendesktop systems, Netscaler is particularly strong in protecting other Citrix products. Both the Netscaler and the Xen systems have hooks built into them to best use each other.
Jeffrey Rudacille | TrustRadius Reviewer

The Okta Identity Cloud

  • Okta handles lockouts and password changes very seamlessly. Most end users no longer have to contact our IT department to reset their password or unlock their account.
  • Okta does MFA (Multi-Factor Authentication) very well with the use of their own app, Okta Verify. We utilize this for VPN connections and having MFA or 2FA has strengthened the security of our internal network.
  • Okta's administration GUI is easy to use, and easy to set up. Adding applications to the organization is easy and requires very little work to deploy.
  • Users can utilize Okta to store passwords securely and safe on their own account. They also can one click login to personal sites if they use Okta to store their password.
  • Okta's support system is very knowledgeable and quick to respond to issues. We've had a few cases that were resolved within hours and that helps immensely when working with end users.
Anonymous | TrustRadius Reviewer

Cons

Citrix Gateway

  • Cannot use Microsoft TEAMS through Citrix Gateway. This is used daily and is a big problem.
  • Cannot access software on computer in the office, outside of the office
  • Have to use other programs other than Citrix Gateway to access BNA Interactive Forms software and Microsoft TEAMS.
Anonymous | TrustRadius Reviewer

The Okta Identity Cloud

  • Session cookies have been frustrating. Rather than having an expiration date, they are activity based. Some applications will reject assertions is the Okta session is too old, so having a perpetual cookie messes things up. The option to change this is something that is desired.
  • Connections to Active Directory are excellent, but there is little control over syncing. It’s either manual or every hour. Change based syncing would help simplify things.
Chase Palmer, CISSP | TrustRadius Reviewer

Likelihood to Renew

Citrix Gateway

No score
No answers yet
No answers on this topic

The Okta Identity Cloud

The Okta Identity Cloud 8.0
Based on 18 answers
Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
Devin Garrett | TrustRadius Reviewer

Usability

Citrix Gateway

No score
No answers yet
No answers on this topic

The Okta Identity Cloud

The Okta Identity Cloud 9.0
Based on 1 answer
Some of its features are great and some are slightly complex and not easy without vendor support.
Anonymous | TrustRadius Reviewer

Support Rating

Citrix Gateway

Citrix Gateway 8.0
Based on 3 answers
Support is pretty good and pretty fast to respond. I can't say I can really complain about the support experience I've had with them, as they've resolved issues within a reasonable time-frame. Of course, they could always be faster and better, but I think for what we pay, it's well worth the money.
Anonymous | TrustRadius Reviewer

The Okta Identity Cloud

The Okta Identity Cloud 8.5
Based on 24 answers
Their support team has always been extremely responsive and more than willing to go above and beyond the call of duty. They've done screen shares between our help desk staff and end users to work through issues. They are quick to respond and genuinely care about getting issues resolved. Couldn't be happier.
Sam Dresser | TrustRadius Reviewer

Alternatives Considered

Citrix Gateway

The main benefit of Citrix above other access gateways (for example Remote Desktop Connection/LogMeIn) is that it is relatively intuitive and easy to use for both the Gateway host and anyone using the gateway to access data. It also provides more flexibility than most other products when it comes to configuring the security of the Gateway to reflect the varying protection levels needed by different organisations/for different data
Anonymous | TrustRadius Reviewer

The Okta Identity Cloud

We evaluated Microsoft Identity Manager prior to selecting The Okta Identity Cloud. We found that The Okta Identity Cloud was a more robust solution and more widely accepted with our software applications. The Okta Identity Cloud also included the provisioning and deprovisioning of user accounts more seamlessly with less human involvement. Multifactor authentication was also a bonus when comparing with other solutions that required a separate MFA solution.
Anonymous | TrustRadius Reviewer

Return on Investment

Citrix Gateway

  • As an end user, I cannot speak to the ROI in a positive or negative light. My understanding would be that is a positive as we have been using it for several years.
Haley Lay | TrustRadius Reviewer

The Okta Identity Cloud

  • We have streamlined so many processes and reduced the time to complete many tasks for IT.
  • We have automated many tasks to remove the issue with human error.
  • We have opened up a ton of functionality with the application integrations that are available.
  • The feature sets for Okta allow for more creative and diverse solutions to existing issues.
  • User experience has benefited greatly from the Single Sign On experience.
JJ McMahon | TrustRadius Reviewer

Pricing Details

Citrix Gateway

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Citrix Gateway Editions & Modules

Additional Pricing Details

The Okta Identity Cloud

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

The Okta Identity Cloud Editions & Modules

Edition
Single Sign on$2.001
Single Sign on Adaptive$5.001
Multi Factor Authentication$3.001
Multi Factor Authentication Adaptive$6.001
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Citrix Gateway
8.3
The Okta Identity Cloud
9.0

Likelihood to Renew

Citrix Gateway
The Okta Identity Cloud
8.0

Usability

Citrix Gateway
The Okta Identity Cloud
9.0

Reliability and Availability

Citrix Gateway
The Okta Identity Cloud
8.6

Support Rating

Citrix Gateway
8.0
The Okta Identity Cloud
8.5

Online Training

Citrix Gateway
The Okta Identity Cloud
1.0

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