What users are saying about
162 Ratings
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Top Rated
1237 Ratings
162 Ratings
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Score 8.3 out of 100

Microsoft 365 Business Premium

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Top Rated
1237 Ratings
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Score 8.9 out of 100

Feature Set Ratings

    File Sharing & Management

    8.2

    Citrix ShareFile

    82%

    Microsoft 365 Business Premium

    Feature Set Not Supported
    N/A
    Citrix ShareFile ranks higher in 7/7 features

    Versioning

    9.5
    95%
    41 Ratings
    N/A
    0 Ratings

    Video files

    6.3
    63%
    35 Ratings
    N/A
    0 Ratings

    Audio files

    5.7
    57%
    34 Ratings
    N/A
    0 Ratings

    Document collaboration

    9.1
    91%
    50 Ratings
    N/A
    0 Ratings

    Access control

    9.1
    91%
    52 Ratings
    N/A
    0 Ratings

    File search

    9.5
    95%
    51 Ratings
    N/A
    0 Ratings

    Device sync

    8.6
    86%
    46 Ratings
    N/A
    0 Ratings

    Cloud Storage Security & Administration

    9.3

    Citrix ShareFile

    93%

    Microsoft 365 Business Premium

    Feature Set Not Supported
    N/A
    Citrix ShareFile ranks higher in 3/3 features

    User and role management

    8.9
    89%
    49 Ratings
    N/A
    0 Ratings

    File organization

    9.6
    96%
    52 Ratings
    N/A
    0 Ratings

    Device management

    9.5
    95%
    41 Ratings
    N/A
    0 Ratings

    Cloud Storage Platform

    9.4

    Citrix ShareFile

    94%

    Microsoft 365 Business Premium

    Feature Set Not Supported
    N/A
    Citrix ShareFile ranks higher in 3/3 features

    Performance

    9.4
    94%
    51 Ratings
    N/A
    0 Ratings

    Reliability

    9.5
    95%
    52 Ratings
    N/A
    0 Ratings

    Storage Reports

    9.4
    94%
    43 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Citrix ShareFile is rated higher in 2 areas: Likelihood to Recommend, Performance
    • Microsoft 365 Business Premium is rated higher in 2 areas: Usability, Support Rating
    • Citrix ShareFile and Microsoft 365 Business Premium are tied in 1 area: Likelihood to Renew

    Likelihood to Recommend

    9.6

    Citrix ShareFile

    96%
    57 Ratings
    9.0

    Microsoft 365 Business Premium

    90%
    96 Ratings

    Likelihood to Renew

    10.0

    Citrix ShareFile

    100%
    4 Ratings
    10.0

    Microsoft 365 Business Premium

    100%
    1 Rating

    Usability

    8.3

    Citrix ShareFile

    83%
    15 Ratings
    8.5

    Microsoft 365 Business Premium

    85%
    45 Ratings

    Performance

    9.0

    Citrix ShareFile

    90%
    26 Ratings
    8.4

    Microsoft 365 Business Premium

    84%
    82 Ratings

    Support Rating

    8.7

    Citrix ShareFile

    87%
    16 Ratings
    9.2

    Microsoft 365 Business Premium

    92%
    15 Ratings

    Implementation Rating

    Citrix ShareFile

    N/A
    0 Ratings
    9.1

    Microsoft 365 Business Premium

    91%
    2 Ratings

    Likelihood to Recommend

    Citrix ShareFile

    If you need a file sharing, collaborative product with version control, permissions, etc. But don't want something you need a dedicated, highly technical person to administer, this is the option. Easy to use, has the features that most people use and not so worried about the features that only 1% of the companies out there use. ShareFile is perfect for small to mid-sized companies.
    Mike Narumiya | TrustRadius Reviewer

    Microsoft 365 Business Premium

    I believe that Microsoft 365 Business Premium is applicable for any type of work or scenario. It's what I like the most about this program. In addition, it is the software that is used the most here in Mexico, and that makes it accessible to all, we should not spend financial or time in training new recruits, they recognize it just by looking at it. Where I think it could not work well is in the use of some devices, such as tablets. In things, it is very difficult to use these programs on manual devices, outside of computers.
    J. Eduardo Medina Corona | TrustRadius Reviewer

    Pros

    Citrix ShareFile

    • Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
    • Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).
    Anonymous | TrustRadius Reviewer

    Microsoft 365 Business Premium

    • Work remotely with ease
    • All documents readily available
    • This software can be used on any device
    • Very user friendly and efficient
    • Confidence in Microsoft brand performance and dependability
    • Cost effective with always having the latest updates without having to purchase a new software package
    • Customer service is outstanding
    Simone Carpino | TrustRadius Reviewer

    Cons

    Citrix ShareFile

    • Users grow quickly (each client gets a separate account). Automated pruning would be nice.
    • I'm not aware of integration with Office365 online (only the outlook app). This could make it harder for some users.
    • It would be nice to have something that auto-scans emails and attachments for PII and would require Sharefile for those emails.
    Anonymous | TrustRadius Reviewer

    Microsoft 365 Business Premium

    • The only thing that is a bit cumbersome is that it doesn't seem that you can save files directly to programs like one drive if you aren't using a Microsoft program to generate the document. An example of this would be if I am working in a PDF in our PDF Program I have to first save it to my desktop and then drag it into one drive. I end up with duplicates and that can sometimes make it hard to remember which is the most up-to-date.
    Ashley Vogler | TrustRadius Reviewer

    Pricing Details

    Citrix ShareFile

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $50 per month

    Citrix ShareFile Editions & Modules

    Edition
    Standard$55 ($50)1
    Advanced$85 ($77)1
    Premium$135 ($122)1
    Virtual Data Room$375 ($338)1
    1. per month (billed annually)
    Additional Pricing Details

    Microsoft 365 Business Premium

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Microsoft 365 Business Premium Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    Citrix ShareFile

    Citrix ShareFile 10.0
    Based on 4 answers
    The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
    Anonymous | TrustRadius Reviewer

    Microsoft 365 Business Premium

    Microsoft 365 Business Premium 10.0
    Based on 1 answer
    It is part of the organisation now. It provides and rich feature set and requires a relatively low amount of administration.
    Andrew Buckle | TrustRadius Reviewer

    Usability

    Citrix ShareFile

    Citrix ShareFile 8.3
    Based on 15 answers
    ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
    christian Maxwell | TrustRadius Reviewer

    Microsoft 365 Business Premium

    Microsoft 365 Business Premium 8.5
    Based on 45 answers
    The basic apps are straightforward and easy to use, especially since they have been around so long. I'm referring to the basic apps like Outlook, Excel, Word, PowerPoint, OneNote, etc. Other features such as Microsoft Teams and Sharepoint Sites, Sharepoint Lists, Sharepoint Groups, etc. all require a higher level of knowledge to both implement and use properly
    Shaelina Holmes | TrustRadius Reviewer

    Performance

    Citrix ShareFile

    Citrix ShareFile 9.0
    Based on 26 answers
    Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
    Andrew Simpson | TrustRadius Reviewer

    Microsoft 365 Business Premium

    Microsoft 365 Business Premium 8.4
    Based on 82 answers
    In the last 5 years, Microsoft has come a long way. The performance of the products has become more and more user-friendly and it seems that the feedback provided by the user community is being listened to and worked on. The processes are very fast and seamless. There are negligible errors and doesn't slow the systems down.
    Amulya Singh | TrustRadius Reviewer

    Support Rating

    Citrix ShareFile

    Citrix ShareFile 8.7
    Based on 16 answers
    Typically the support is very knowledgeable and interested in following an issue until it is fully resolved. I have not had any issues working with their staff as they are all polite and easy to communicate with. If the first or second level tech does not fix the concern then it is escalated until we get to someone who can close the case.
    Anonymous | TrustRadius Reviewer

    Microsoft 365 Business Premium

    Microsoft 365 Business Premium 9.2
    Based on 15 answers
    As mentioned elsewhere in the review, Microsoft has historically paid attention to community feedback and issues, but timeliness can improve, and so can the addressing of long-standing issues about which many users have said "I have this issue too!" but no official solution exists. For issues that do have a solution, however, the solution is usually not difficult to find, and the explanation of features on Microsoft's website can mitigate many problems.
    Jeremy Kramer | TrustRadius Reviewer

    Alternatives Considered

    Citrix ShareFile

    Dropbox was sufficient, but it required downloading Adobe Acrobat. And I'll tell you this - many people in our organization aren't the best with installing the 'right' software (i.e., they do a Google search, click a link, click the wrong download button and install some other nonsense like a toolbar or what have you) and then it has caused more issues than are needed. ShareFile is plug & play.
    Steffany Winkelmann | TrustRadius Reviewer

    Microsoft 365 Business Premium

    Before migrating to Microsoft 365 Business Premium, we possessed an in-house exchange server. Therefore, it was difficult for us to look at alternatives to Microsoft for a solution – we did look at the Google Suite of products, but the transition for us seemed less cumbersome to stay with Microsoft from a staff and administrative perspective. While the G Suite does offer us many outstanding products and services, we also didn’t feel that Gmail is up-to-par as a corporate solution the way Exchange/Outlook/OWA are – this alone was also a driving force for our end-users, as there was minimal transition for them to move from an on-premise solution to an off-premise solution. The additional features of SharePoint, Teams, Project, and so many other applications within Microsoft 365 also helped us make a strong case to stay with Microsoft and expand what we were using. The end-user and mobile protections of InTune have also put us at ease when issuing laptops and mobile phones to an almost fully-remote end-user base.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Citrix ShareFile

    • POSITIVE IMPACT: Considering the process we were using prior to ShareFile (FTP and WinZip), our ROI was almost immediate. ShareFile took the complexity out of the process and gave us control and audits over our file collaboration functions.
    • POSITIVE IMPACT: We all know that a happy user is soo much better than an unhappy one. I have approximately 20 users at this time and they have provided nothing but POSITIVE remarks about how simple and fast it is to use.
    • POSITIVE IMPACT: Centralized management as an IT Manager is paramount. ShareFile is easy to manage and deploy to end users. I would say it's as close to effortless as it can possibly be.
    Joe Spradlin | TrustRadius Reviewer

    Microsoft 365 Business Premium

    • Teams has streamlined our chats within each department so its easy to help out each other when problems or issues arise as well as having chat conversations in real time instead of the slower email option. This is especially handy when peopel are not working in the same space and cannot use a phone.
    • All of our major communications, are done through Outlook email keeping everyone on the same page of issues within our organization or updates coming out for example
    • Excel provides a simple system for creating our schedules, Tracking customer issues, project boards etc. having all these readily available minimizes time spent looking for information and grants more time for customer interaction and increasing service and sales.
    Josh kimball | TrustRadius Reviewer

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