What users are saying about
34 Ratings
Top Rated
135 Ratings
34 Ratings
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Score 8.3 out of 100
Top Rated
135 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Classy

Classy is perfect for an organization who likes to create a lot of peer to peer campaigns and sell tickets to an event. I would not recommend it for use as the only event management software for your event but it's a good place to sell tickets and keep registration organized. It is also well suited for a team that lacks a designer because it is so simple to use
Anonymous | TrustRadius Reviewer

DonorPerfect

I would categorize my organization as mid-sized, but I can see it working just as well if we were smaller or larger. It is a fantastic means by which to manage your donor records and record as much data about each one as you can or would like. DonorPerfect is great for reporting, which would positively impact any nonprofit organization. All NPOs are required to do a certain amount of reporting, but it is so important to share data with stakeholders, donors, management, boards, etc., and DonorPerfect is so versatile and all-encompassing when it comes to formulating data with which to do so.
Amy Slone | TrustRadius Reviewer

Pros

Classy

  • The fundraising website is easy for a nonprofit to set up. You can customize things like colors and logos and the rest of it is taken care of for you.
  • Fundraisers (constituents) have a pretty easy time using Classy. The system is pretty straightforward with how you sign up to create a page and then it's pretty easy for users to edit their page and share to fundraise.
  • Classy's reporting options are pretty good and allow an organization to view information about fundraisers.
Daniella Dowiak | TrustRadius Reviewer

DonorPerfect

  • Reports are clean and fairly simple to pull, as long as you're trained in how to use the filters. Especially coming from experience using a database where we had to write codes to pull reports, Donor perfect's report system is incredibly simple.
  • DonorPerfect is SO user-friendly and simple to find the information you need. I believe anyone can easily learn how to use it.
  • It's so simple to customize your DonorPerfect system. Screen Designer is one of my favorite parts. I have no background in databases, but I can create fields, calculations, set alerts for our philanthropy officers when certain gifts come in, and customize how the screens look. You can make so many adjustments in your DonorPerfect system to meet the needs of your organization.
  • The staff listen to your needs! The community allows you to make a suggestion for how DonorPerfect can be improved. If your idea gets enough votes, they make it happen. The support team is also probably the best I've ever seen. Each person is so knowledgeable, personable, and helpful.
Anonymous | TrustRadius Reviewer

Cons

Classy

  • It is pricy. Classy is more expensive than our donor management software but doesn't have the robust donor management tools to replace it.
  • Want the ability to allow donors to cover fees in all transactions (currently, Classy only gives the option in some set-ups).
Emily Westergaard | TrustRadius Reviewer

DonorPerfect

  • DonorPerfect lacks good reporting functionality. Our staff often have to export data to CSV or use other reporting tools so we end up with a lot of data outside
  • DonorPerfect doesn't really do a good job of tracking the full donor relationship. It needs to have better CRM functionality. Our donor relations staff often resort to third party tools to track these things.
  • DonorPerfect has an API for integrations but it is very poorly implemented and slow.
  • We have a lot of security concerns about DonorPerfect. These stem from our experiences using their API and observing how it is implemented, but also through our conversations directly with the company. They refused to provide security compliance details during a routine vendor risk audit from a reputable security audit vendor that we engaged to evaluate all of our vendors.
Jeremiah Miller | TrustRadius Reviewer

Likelihood to Renew

Classy

No score
No answers yet
No answers on this topic

DonorPerfect

DonorPerfect 9.4
Based on 7 answers
It is by far the most cost-effective
Lauren Sikkema | TrustRadius Reviewer

Usability

Classy

Classy 9.0
Based on 1 answer
VERY easy to use, but lacks flexibility. But very easy to learn and master, even for someone with technical skills. They offer live chat which is a great help for on-demand support. At higher call volumes, you may wait 10 minutes, but I’ve never waited for more than that and the support if 90% of the time very helpful.
Anonymous | TrustRadius Reviewer

DonorPerfect

DonorPerfect 7.5
Based on 9 answers
Poor cash batch interface. Almost half of our receipts are generated by cash and this interface does not support our needs very well.
Richard House | TrustRadius Reviewer

Reliability and Availability

Classy

No score
No answers yet
No answers on this topic

DonorPerfect

DonorPerfect 9.5
Based on 2 answers
It's always up when we need it. There are some errors that happen and are not reproducible and cannot be resolved. But [they are] very few and none that cause disruption for the organization.
Richard House | TrustRadius Reviewer

Performance

Classy

No score
No answers yet
No answers on this topic

DonorPerfect

DonorPerfect 9.5
Based on 2 answers
DonorPerfect is as reliable as your internet connection. It is a cloud based application and therefore you cannot pinpoint where the bottleneck is should you have one. But for the most part the app runs quickly.
Richard House | TrustRadius Reviewer

Support Rating

Classy

Classy 9.8
Based on 6 answers
Classy has incredible support. They are available by phone and have called me several times to check-in and help me with questions that I had. Their newsletters and articles have been beneficial. They also give resources and how-to guides that we have studied and used throughout the year. We've been grateful for their expertise.
Nick Shoff | TrustRadius Reviewer

DonorPerfect

DonorPerfect 9.6
Based on 42 answers
Support is so easy. We use chat most often - as we can get someone quickly. The support folks know the product and get answers quickly. If they need to escalate an issue, they do so quickly. The training is great and easily accessible. You can take classes over and over until you completely understand concepts
Anne Baunach, CFRE, CEFL | TrustRadius Reviewer

In-Person Training

Classy

No score
No answers yet
No answers on this topic

DonorPerfect

DonorPerfect 7.5
Based on 2 answers
I was able to utilize the support team to train me in areas where I could not figure out how to use the application.
Richard House | TrustRadius Reviewer

Online Training

Classy

No score
No answers yet
No answers on this topic

DonorPerfect

DonorPerfect 10.0
Based on 1 answer
It was decent.
Brooke Seigle | TrustRadius Reviewer

Implementation Rating

Classy

No score
No answers yet
No answers on this topic

DonorPerfect

DonorPerfect 7.3
Based on 5 answers
DonorPerfect provides an extremely easy to use importing tool and the support team was awesome. You don't have to do it in house; for a reasonable fee you can get it done by them.
Richard House | TrustRadius Reviewer

Alternatives Considered

Classy

I have not used or evaluated any other products like Classy. This was the system our nonprofit was using when I was hired. We have found no reason to look to other platforms as Classy has been invaluable to us. We really value Classy, and we are not looking to switch any time soon
Anonymous | TrustRadius Reviewer

DonorPerfect

I have only ever used DonorPerfect, but I have looked into two or three other options over time. I apologize that I cannot recall all their names at this time. What I found was that even though they typically brought more to the table at that time, the cost jump was huge and I couldn't justify the ROI to myself. But DonorPerfect has continued to add to what they offer and I was glad I never changed platforms.
Anonymous | TrustRadius Reviewer

Scalability

Classy

No score
No answers yet
No answers on this topic

DonorPerfect

DonorPerfect 7.8
Based on 2 answers
[There have been] only two outages since we have started using it and they were extremely information proactive. This should scale easily based on your internet connection.
Richard House | TrustRadius Reviewer

Return on Investment

Classy

  • Over the past 2 years our organization, events, and programming has grown roughly 135%. Using Classy daily helped us to achieve that.
  • The platform has helped us identify ongoing or sporadic supporters that we can engage further with to turn into top supporters.
Mark Hackett | TrustRadius Reviewer

DonorPerfect

  • DonorPerfect has helped us increase fundraising by giving us tools to track donor gifts and see the full picture of a donor's relationship with the organization.
  • DonorPerfect's reports are exceptional in helping make data-driven decisions. It's reporting feature can help identify donors that have lapsed, donors that have increased their gifts over time, lifetime giving of a donor, or the types of solicitations that a specific donor responds best to. That data has helped us segment our donors and develop more targeted messaging that has helped us be more successful.
  • DonorPerfect's integration with Quickbooks helps save time and ensure that all of our donations are being recorded.
Emily Westergaard | TrustRadius Reviewer

Screenshots

Pricing Details

Classy

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Classy Editions & Modules

Additional Pricing Details

DonorPerfect

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

DonorPerfect Editions & Modules

Edition
Lite$89.001
Express$159.001
Essentials$289.001
Premier$479.001
  1. Per Month
Additional Pricing Details

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