What users are saying about
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Top Rated
178 Ratings
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Top Rated
301 Ratings

ClickUp

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Top Rated
178 Ratings
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Score 9 out of 100

UKG Ready

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Top Rated
301 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

ClickUp

ClickUp is excellent; it has been very intense in project management, which has given us a constant follow-up of activities. It works very well, and we recognize when any project is deficient. It helps to have a lot of experience in the tasks.
Fabienne Blanc | TrustRadius Reviewer

UKG Ready

This product really has few peers in the SMB market for time and labor. The product was developed by SaasHR in Branchburg, NJ, purchased by Kronos in 2012, and acquired via a merger with Ultimate in 2020. The bones of the original product have stood the test of time and the incredible R&D at UKG just keeps improving it.
Steve Usarzewicz | TrustRadius Reviewer

Feature Rating Comparison

Project Management

ClickUp
8.7
UKG Ready
Task Management
ClickUp
9.5
UKG Ready
Resource Management
ClickUp
7.8
UKG Ready
Gantt Charts
ClickUp
8.7
UKG Ready
Scheduling
ClickUp
8.8
UKG Ready
Workflow Automation
ClickUp
8.1
UKG Ready
Team Collaboration
ClickUp
8.9
UKG Ready
Support for Agile Methodology
ClickUp
9.2
UKG Ready
Support for Waterfall Methodology
ClickUp
8.7
UKG Ready
Document Management
ClickUp
8.4
UKG Ready
Email integration
ClickUp
9.2
UKG Ready
Mobile Access
ClickUp
8.1
UKG Ready
Timesheet Tracking
ClickUp
8.6
UKG Ready

Professional Services Automation

ClickUp
7.8
UKG Ready
Project & financial reporting
ClickUp
7.8
UKG Ready

Human Resource Management

ClickUp
UKG Ready
7.4
Employee demographic data
ClickUp
UKG Ready
8.6
Employment history
ClickUp
UKG Ready
7.6
Job profiles and administration
ClickUp
UKG Ready
7.6
Workflow for transfers, promotions, pay raises, etc.
ClickUp
UKG Ready
7.3
Organizational charting
ClickUp
UKG Ready
6.7
Organization and location management
ClickUp
UKG Ready
7.0
Compliance data (COBRA, OSHA, etc.)
ClickUp
UKG Ready
7.3

Payroll Management

ClickUp
UKG Ready
8.0
Pay calculation
ClickUp
UKG Ready
8.3
Support for external payroll vendors
ClickUp
UKG Ready
7.8
Off-cycle/On-Demand payment
ClickUp
UKG Ready
8.0
Benefit plan administration
ClickUp
UKG Ready
7.8
Direct deposit files
ClickUp
UKG Ready
8.7
Salary revision and increment management
ClickUp
UKG Ready
7.4

Leave and Attendance Management

ClickUp
UKG Ready
7.5
Approval workflow
ClickUp
UKG Ready
7.7
Balance details
ClickUp
UKG Ready
7.5
Annual carry-forward and encashment
ClickUp
UKG Ready
7.4

Employee Self Service

ClickUp
UKG Ready
8.0
View and generate pay and benefit information
ClickUp
UKG Ready
8.3
Update personal information
ClickUp
UKG Ready
8.4
View company policy documentation
ClickUp
UKG Ready
7.8
View job history
ClickUp
UKG Ready
7.5

Asset Management

ClickUp
UKG Ready
7.2
Tracking of all physical assets
ClickUp
UKG Ready
7.2

HR Reporting

ClickUp
UKG Ready
7.6
Report builder
ClickUp
UKG Ready
7.6
Pre-built reports
ClickUp
UKG Ready
7.6

Onboarding

ClickUp
UKG Ready
6.9
New hire portal
ClickUp
UKG Ready
7.0
Manager tracking tools
ClickUp
UKG Ready
6.9

Performance and Goals

ClickUp
UKG Ready
6.6
Individual goal setting
ClickUp
UKG Ready
6.6
Performance tracking
ClickUp
UKG Ready
6.5

Performance Management

ClickUp
UKG Ready
7.1
Performance plans
ClickUp
UKG Ready
7.0
Performance improvement plans
ClickUp
UKG Ready
6.9
Review status tracking
ClickUp
UKG Ready
7.3
Review reminders
ClickUp
UKG Ready
7.5
Multiple review frequency
ClickUp
UKG Ready
6.9

Succession Planning

ClickUp
UKG Ready
5.8
Create succession plans/pools
ClickUp
UKG Ready
5.8

Recruiting / ATS

ClickUp
UKG Ready
6.8
Job Requisition Management
ClickUp
UKG Ready
7.0
Company Website Posting
ClickUp
UKG Ready
7.0
Publish to Social Media
ClickUp
UKG Ready
6.1
Job Search Site Posting
ClickUp
UKG Ready
6.9
Duplicate Candidate Prevention
ClickUp
UKG Ready
6.6
Applicant Tracking
ClickUp
UKG Ready
6.8
Notifications and Alerts
ClickUp
UKG Ready
7.4

Pros

ClickUp

  • This software organizes and categorizes different projects in an excellent manner. It allows color-coding of different categories of a project as main headers with subtasks underneath
  • It allows sorting and filtration of tasks with priority. This enables the project team to work on urgent tasks first
  • It supports mass editing of projects. This is achieved through the selection of multiple project lines, changing their due date, setting their priority and performing other modifications at the same time
Judy Hellen | TrustRadius Reviewer

UKG Ready

  • Streamlines the process between HR and payroll. Each team can quickly see and share information.
  • Our entire hospital team can use the system and it's easy to provide trouble shooting support to our teams.
  • Appearance -The system is easy to use and attractive for users.
  • The payroll process specifically is very well laid out.
  • Communication! UKG has really stepped up on communication and training especially around tax related deadlines.
Anonymous | TrustRadius Reviewer

Cons

ClickUp

  • List Templates - They have list templates, but the due dates get all mixed up whenever you use them. Right now you have to set specific dates and when you create the list using the template, you just set the first start date and all the other dates get moved according to that first date. However, usually I care more about the LAST due date, not the first. Also, they don't skip weekends or anything. I wish there was a way to set the due dates as "Day 1, Day 2" etc. and to have them skip weekends when they are created.
  • Sharing Settings - They've kind of fixed this but before you could only control privacy access on the space level. Now you can set it on anything, however, there isn't a way to share lists, projects, or tasks with clients without them creating a login. They are planning to have this fixed soon though
  • Documents and Files - You can easily attach files to tasks or lists, which is great. I would like it if you could also have an area where you could have files that pertain to the whole project, or the whole space, without having to be put in a specific list or task.
McKay Salisbury | TrustRadius Reviewer

UKG Ready

  • It's pretty complex and if one thing is missing it can quickly throw something off. Something as simple as a new position or a pay code can throw off everything if entered incorrectly. There are so many steps associated with these things it can easily be missed.
  • The HR processes seem to be pretty lengthy.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ClickUp

ClickUp 9.0
Based on 1 answer
We are pleased with using ClickUp and it's cost effectiveness. We are very likely to stick with ClickUp.
Ravinder Gupta | TrustRadius Reviewer

UKG Ready

UKG Ready 8.9
Based on 10 answers
We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
Mike Tynes | TrustRadius Reviewer

Usability

ClickUp

ClickUp 9.0
Based on 6 answers
With previous tools we used, we had to conduct a fairly extensive onboarding process with any new employees we hired. ClickUp is so simple to use that we really only need a 30-minute meeting to show new employees how to use it and they're off to the races. The drag/drop function is nearly universal which makes it extremely easy to move things around and stay organized.
Brittany Bartoli | TrustRadius Reviewer

UKG Ready

UKG Ready 7.9
Based on 26 answers
Somethings are very easy to do, however somethings are very clunky. For many things such as time change requests and approvals it would be nice to see the timesheet as you are making the request rather than having to remember what was on there. It does require a general technical base that some of our bus and custodial staff do not have.
Anonymous | TrustRadius Reviewer

Reliability and Availability

ClickUp

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 9.3
Based on 4 answers
The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
Aaron Ward | TrustRadius Reviewer

Performance

ClickUp

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 8.9
Based on 14 answers
We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
Mary Quade | TrustRadius Reviewer

Support Rating

ClickUp

ClickUp 9.2
Based on 53 answers
ClickUp provides all the support you need over email. The customer service is excellent. I didn't interact with the support team too much as there was rarely an issue that I needed help with. However, when I did need help they were excellent.
Anonymous | TrustRadius Reviewer

UKG Ready

UKG Ready 7.9
Based on 121 answers
The support received varies. In most instances, I have been contacted same day by support to get the issue resolved, but there was one instance where I was not contacted for over a week and then when I was finally contacted, the assistance received was lacking.
Anonymous | TrustRadius Reviewer

In-Person Training

ClickUp

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 6.8
Based on 2 answers
Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
Aaron Ward | TrustRadius Reviewer

Online Training

ClickUp

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 8.3
Based on 2 answers
Lots & lots of training available. Timing was wrong for our organization. We had lengthy down time in the beginning while the implementation consultant setup our system. We did online training then. Difficult to train on a generic system setup that isn't your industry and hard to understand what you are learning how to do w/o actually being in your system. Online training was well documented and the instructors were very knowledgeable.
Aaron Ward | TrustRadius Reviewer

Implementation Rating

ClickUp

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 6.7
Based on 10 answers
Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ClickUp

We evaluated several project management software and compared features but at last we settled with Clickup. Reason being, ClickUp flaunts a machine learning capability which is essential in creating accurate and realistic estimates for projects. It fuels creativity and improves team productivity which results to getting projects delivered on schedule and getting more things done.
Mahmoud Farag | TrustRadius Reviewer

UKG Ready

Our organization was a long-time user of UKG Telestaff and we found that the ADT payroll services did not integrate easily for payroll processing and management. The success we experienced with UKG Telestaff (formerly Kronos) made the decision easy to continue with their products when our organization separated from local government and became a stand-alone entity. The integration did not come without issues by any means, however, the build and integration teams (on both sides) were able to cooperate and work through all the problems encountered.
Troy Valenzuela | TrustRadius Reviewer

Scalability

ClickUp

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 9.3
Based on 2 answers
Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.
Aaron Ward | TrustRadius Reviewer

Return on Investment

ClickUp

  • Has increased the project management performance
  • Has [allowed] us to organize day to day work in a better way thanks to its workload views
  • Has allowed us to increase clients interest and participation in the projects allowing us to invite them to the account limiting the access to only their projects
Anonymous | TrustRadius Reviewer

UKG Ready

  • Positive: We have had better reporting with UKG Ready
  • Negative: We still have no benefit integration with our external benefit administrator after 2 years on the WFR Platform. The first attempt that took 2 years failed and now UKG wants us to pay for a single directional integration. This has cost excessive staff hours for manual intervention.
  • Negative: Any payroll adjustment requirements are not easy and the UKG Process is outdated. We recently had a payroll issue and were forced to issue a 2nd payroll but the payroll was delayed because UKG cannot (will not) process the same day. This is unacceptable and since Kronos and Ultimate Software merged, Ultimate software was able to process same day as are many other payroll companies that do not have as much power as UKG does.
  • Positive: We are able to use position management for better budgeting. There could be some upgrades to this module, but it does do what was promised.
  • Negative: Quarterly and year-end closeouts are 3rd business days which is not always possible. Very inflexible in regards to this. Even when it is done timely we get random notices and charges that it was not done even though we can prove it was.
  • Positive: It appears customer service is getting better. We struggled at first, but lately, it seems better.
Jennifer O'Brien | TrustRadius Reviewer

Screenshots

Pricing Details

ClickUp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

ClickUp Editions & Modules

Edition
Free$0.00
Unlimited$9.00 ($5.00)2
Business$19.00 ($9.00)2
Enterprise$29.00 ($17.00)2
  1. none
  2. per member per month (annual contract pricing)
Additional Pricing Details

UKG Ready

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

UKG Ready Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ClickUp
9.2
UKG Ready
7.9

Likelihood to Renew

ClickUp
9.0
UKG Ready
8.9

Usability

ClickUp
9.0
UKG Ready
7.9

Reliability and Availability

ClickUp
UKG Ready
9.3

Performance

ClickUp
UKG Ready
8.9

Support Rating

ClickUp
9.2
UKG Ready
7.9

In-Person Training

ClickUp
UKG Ready
6.8

Online Training

ClickUp
UKG Ready
8.3

Implementation Rating

ClickUp
UKG Ready
6.7

Scalability

ClickUp
UKG Ready
9.3

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