Egnyte vs. MSP360 Managed Backup

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Egnyte
Score 7.6 out of 10
N/A
Egnyte provides a unified content security and governance solution for collaboration, data security, compliance, and threat detection for multicloud businesses. More than 16,000 organizations trust Egnyte to reduce risks and IT complexity, prevent ransomware and IP theft, and boost employee productivity on any app, any cloud, anywhere.
$25
per month
MSP360 Managed Backup
Score 6.9 out of 10
Small Businesses (1-50 employees)
CloudBerry Backup is a cross-platform cloud backup and disaster recovery solution. It is integrated with major public cloud services and comes with complete backup and disaster recovery capabilities like data compression and military-grade encryption using customer-controlled keys.N/A
Pricing
EgnyteMSP360 Managed Backup
Editions & Modules
Team (1-10 employees)
$10
per employee/per month
Business (10-100 employees)
$20
per employee/per month
Enterprise (50+ employees)
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
EgnyteMSP360 Managed Backup
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPlease contact MSP360 for pricing details.
More Pricing Information
Features
EgnyteMSP360 Managed Backup
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Egnyte
9.8
35 Ratings
15% above category average
MSP360 Managed Backup
-
Ratings
Versioning10.033 Ratings00 Ratings
Video files9.929 Ratings00 Ratings
Audio files9.927 Ratings00 Ratings
Document collaboration10.033 Ratings00 Ratings
Access control9.935 Ratings00 Ratings
File search9.934 Ratings00 Ratings
Device sync9.032 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Egnyte
10.0
35 Ratings
14% above category average
MSP360 Managed Backup
-
Ratings
User and role management10.033 Ratings00 Ratings
File organization9.935 Ratings00 Ratings
Device management10.030 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Egnyte
8.7
34 Ratings
2% above category average
MSP360 Managed Backup
-
Ratings
Performance8.034 Ratings00 Ratings
Reliability9.034 Ratings00 Ratings
Storage Reports9.030 Ratings00 Ratings
Best Alternatives
EgnyteMSP360 Managed Backup
Small Businesses
SugarSync
SugarSync
Score 10.0 out of 10
Axcient x360Cloud
Axcient x360Cloud
Score 9.0 out of 10
Medium-sized Companies
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
Enterprises
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
EgnyteMSP360 Managed Backup
Likelihood to Recommend
8.0
(39 ratings)
10.0
(14 ratings)
Likelihood to Renew
10.0
(6 ratings)
10.0
(1 ratings)
Usability
9.6
(4 ratings)
7.1
(2 ratings)
Performance
8.8
(3 ratings)
-
(0 ratings)
Support Rating
7.7
(4 ratings)
8.4
(6 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
EgnyteMSP360 Managed Backup
Likelihood to Recommend
Egnyte
Egynte is best suited for companies that SharePoint is not the best fit for. This includes managers unfamiliar with SharePoint specifically, and those really looking for a replacement for a file server in the more traditional Windows sense. SharePoint has more or less done away with any management that resembles Active Directory or File Explorer. Egnyte's web portal is incredibly straightforward. I would say Egnyte is less suited for companies that have licensing access to SharePoint already and do not have a ton of files or granular sharing and security needs
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MSP360
For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
Read full review
Pros
Egnyte
  • Sharing files externally with passwords, link expiration and granular control of permissions
  • File syncing across end-user devices using a client installed onto the computer for seamless integration for end-users as if they had mapped a drive directly to their machine
  • Implements 2FA for secure access
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MSP360
  • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
  • You can limit cloud usage for customers and servers.
  • You can transfer entire servers or virtual machines to cloud.
  • You can backup files, disks, or virtual machines to local and cloud locations.
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Cons
Egnyte
  • The main drawback of the system that it is lacking in managing the uploading of large or huge files, even though the large files can be easily downloadable but the upload takes a lot of time.
  • While uploading the system sometimes starts lagging and the file after sometimes needs to upload again.
  • Egnyte is lacking in syncing multiple platforms at the same time. It gives access to one platform at a time which somehow hinders the work while migrating a large amount of data.
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MSP360
  • Message errors are hard to understand
  • Should add a general interface to manage all accounts, not a specific interface for every account.
  • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
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Likelihood to Renew
Egnyte
We found that usage of Egnyte in our supported clients, with sufficient bandwidth, provided all the features and stability we required. The billing setup was fair and the support provided was ample for end users and well as our in house admins. There was a concern about high usage clients but this was taken into account during the vetting process.
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MSP360
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
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Usability
Egnyte
Really easy to use the interface. The web browser is very intuitive and I have not had any notable issues with this. It's easy to work on documents as a team, and the only issues we have to tend to come with Apple apps and downloading large files to WebEdit. It's very similar to the filing systems that come on Apple and Windows devices so not a steep learning curve.
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MSP360
The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
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Performance
Egnyte
Egnyte works very well across all platforms and as an add-on to other programs. Load time is close to nothing. Reports can be made in no time as well. All in all no performance issues. We can see that it depends on the local network connection. If you're running with fiber there won't be any issues.
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MSP360
No answers on this topic
Support Rating
Egnyte
I never had to reach out to customer support for Egnyte. I don't know any coworkers who have had to reach out to Egnyte for support either. As far as I am concerned, the support team is doing a good job since I have not had to reach out to them.
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MSP360
I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
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Implementation Rating
Egnyte
No answers on this topic
MSP360
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
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Alternatives Considered
Egnyte
At the time when this was implemented (over 5 years ago and still in production), there were issues with syncing and reliability that Egnyte did not have, and have continued to impress with. Other providers have improved a lot and Egnyte is fairly costly, but switching costs would be high to move away from it to similar solutions.
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MSP360
We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.
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Return on Investment
Egnyte
  • Allows us to easily communicate important data securely with other offices (not just sending via email)
  • It allows everyone in our office to be working on the same information at the same time
  • It meshes so well with salesforce that I can't really picture what our practice would look like if we didn't have the combination.
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MSP360
  • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
  • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
  • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
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ScreenShots

MSP360 Managed Backup Screenshots

Screenshot of Web panelScreenshot of Image-based backup wizardScreenshot of File backup wizardScreenshot of Cloud storages