128 Ratings
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Score 8.6 out of 100
1 Ratings
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Score 9 out of 100

Likelihood to Recommend

Code42 (formerly CrashPlan)

Code42 is great for individuals or small businesses who want to run large/unlimited backups at a low cost. The price coupled with great customer service make this a company I hope to stick with for a very long time. Be prepared for large backups to take a good deal of time to complete (though this will also vary dependent on your internet connection). If you find the desktop client to be underwhelming or confusing, just chat with an agent to resolve your issue
Liz Wade | TrustRadius Reviewer

Mimecast Information Protection

Mimecast Information Protection is more suited to businesses that have regulatory requirements to meet when it comes to email. The Large File Send is helpful to any size business but the forced encryption, scanning for sensitive info before send, and automatically adding legalize or signatures to all outgoing email is something that is more attuned to business who considering themselves medium-sized or larger when it comes to scaling. If your business meets the size that it becomes more applicable you really cannot go wrong with this solution but from a workability and pricing standpoint.
Anonymous | TrustRadius Reviewer

Pros

Code42 (formerly CrashPlan)

  • Code42 is an extremely powerful and flexible backup program with multiple options of what files to backup, how often to back them up, how much CPU should be used during backup operations (both when a user is present and away), how much bandwidth should be used during backup (again both while a user is present and away), and a multitude of other options.
  • Unlike a number of other cloud-based backup services, Code42 can backup network drives (such as those from a Synology NAS) - this makes setting up a backup system a lot more simple and cost-effective, as you can connect multiple network drives to a single computer - and backup both that computer and the attached network drives.
  • Code42 keeps your backup history indefinitely. This means that if you delete a file, a year goes by, and you need to recover that file, you can use Code42 to do that. Most other cloud-based backup services only keep history for around 30 days before deleting them from the backup archive.
  • Another powerful feature, Code42 allows you to not only back up to the CrashPlan Central cloud, but also to an external drive or network drive. Essentially, you can use Code42 as an all-in-one backup solution for both local and cloud backups. The local backups are heavily compressed with data deduplication to save space on the backup destination, thus allowing you to keep a long history of backups.
  • The cloud-based backups can be heavily encrypted with a custom made encryption key that even Code42 can't recover.
Aaron Pinsker | TrustRadius Reviewer

Mimecast Information Protection

  • It integrates with other Mimecast services providing a one stop shop for all email management. This is aprticuallry helpful when using all these products together since they are all managed from one web based portal.
  • It is a very recognizable name among IT professionals allow ease of knowing many companies have been successful using this product.
Anonymous | TrustRadius Reviewer

Cons

Code42 (formerly CrashPlan)

  • The first backup is taxing on the system. Some users report that their computers become almost useless. You can set maximum usage and idle time usage parameters but the original backup is still time and resource consuming. Be prepared.
  • The initial setup is lengthy and confusing. If it weren't for the walkthrough with the technical support administrator, I would never have attempted it.
  • Feedback from the admin portal is non-existent. We had multiple systems whose backups wouldn't start and finally realized, through other means, that we were out of licenses.
  • Users can stop and disable the service.
Kenneth Hess | TrustRadius Reviewer

Mimecast Information Protection

  • Some of the more complex features, such as setting up secure messaging, do require patience and a lot of testing to get it right.
  • When sending many files with Large File send it does not zip them up into one file vs. sending them to the receiver as individual attachments that they have to download one at a time.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Code42 (formerly CrashPlan)

Code42 (formerly CrashPlan) 9.9
Based on 2 answers
No other product works as well.
Clifford Goeke | TrustRadius Reviewer

Mimecast Information Protection

No score
No answers yet
No answers on this topic

Usability

Code42 (formerly CrashPlan)

Code42 (formerly CrashPlan) 9.8
Based on 3 answers
Everything is great except support for desktop and Mobile Safari browsers
Nathan McQuillen | TrustRadius Reviewer

Mimecast Information Protection

No score
No answers yet
No answers on this topic

Support Rating

Code42 (formerly CrashPlan)

Code42 (formerly CrashPlan) 7.7
Based on 8 answers
The good news is that we have not had a need for very much support at all from CrashPlan Pro; however, their support model while adequate does not set them apart from other vendors. CrashPlan Pro has sufficient and adequate support but is not always the easiest to use or find what you are looking for.
David White | TrustRadius Reviewer

Mimecast Information Protection

Mimecast Information Protection 9.0
Based on 1 answer
Mimecast customer support is always available to help and has been excellent both in walking through situations with me, to troubleshoot, and following up when needed. I would give it a 10 except for one crucial issue I have with them. If you email support you some times will not hear from them for days. With this in mind, I have settled on always calling and getting the immediate first line person.
Anonymous | TrustRadius Reviewer

Implementation Rating

Code42 (formerly CrashPlan)

Code42 (formerly CrashPlan) 9.7
Based on 2 answers
Very easy to follow the install guide.
Michael Stepetic | TrustRadius Reviewer

Mimecast Information Protection

No score
No answers yet
No answers on this topic

Alternatives Considered

Code42 (formerly CrashPlan)

We compared CrashPlan with other choices and they were either too expensive or didn't have the backup capacity we required at the time. For lack of a better solution, we were very close to signing with Mozy, and this was years ago when CrashPlan was still a new player in the market. I found them at the eleventh hour and started the product comparison. Mozy couldn't offer us unlimited storage space and when we found that CrashPlan could, it was almost a no-brainer. Carbonite was a close contender as well, but if I recall correctly, they didn't offer enterprise level pricing that we were looking for (note, this was years ago and their current offerings may be different).
Alan Richtmyer | TrustRadius Reviewer

Mimecast Information Protection

We have also used the Proofpoint email suite, including their piece that would most be like the Mimecast Information Protection side. I believe Mimecast is both more widely used and a more mature product both on the specific Information Protection side as well as other parts of the complete email package. In the end, they both appeared to do the same thing but our limited IT support made the choice of Mimecast easy in that we could trust the product we were getting.
Anonymous | TrustRadius Reviewer

Return on Investment

Code42 (formerly CrashPlan)

  • The licensing cost is negligible on our budget, but the return and peace of mind is significant. It has already saved our butts against ransomware viruses and we've lost data in natural disasters before - now we're prepared if it happens again!
Leora &quot;Sparky&quot; Thomas | TrustRadius Reviewer

Mimecast Information Protection

  • The sensitive information scan has allowed us to meet the requirements set upon us by our bonding and insurance entities giving us the ability to bid for larger jobs that if we did not have a product like this.
  • The Outlook based Large File Send piece has automated the sending of larger files for our users to the point that it does not require any intervention on their part - a big time saver.
Anonymous | TrustRadius Reviewer

Pricing Details

Code42 (formerly CrashPlan)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mimecast Information Protection

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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