What users are saying about
17 Ratings
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Top Rated
833 Ratings
17 Ratings
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Score 8.1 out of 100

QuickBooks Online

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Top Rated
833 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

Concur Invoice

I like how easy it is to work with this tool. I usually use it when I travel for work, and it's just perfect because it allows me to quickly expense my flight,s meals, hotels, or any other expense in one area! I love using this system because it is so easy to use
Anonymous | TrustRadius Reviewer

QuickBooks Online

Quickbooks Online is super well suited for small business owners who are on the go and need access to their bookkeeping across multiple devices. You can leave the desktop and carry your books in your pocket for billing, invoicing, expensing, payroll any time, anywhere. I know there are time tracking plugins as well as other integrations that allow for your staff to submit reports directly to the software which is a brilliant addition.
Joel McAfee | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Concur Invoice
QuickBooks Online
7.5
Pay calculation
Concur Invoice
QuickBooks Online
8.1
Benefit plan administration
Concur Invoice
QuickBooks Online
6.8
Direct deposit files
Concur Invoice
QuickBooks Online
6.7
Salary revision and increment management
Concur Invoice
QuickBooks Online
7.6
Reimbursement management
Concur Invoice
QuickBooks Online
8.5

Customization

Concur Invoice
QuickBooks Online
7.6
API for custom integration
Concur Invoice
QuickBooks Online
8.0
Plug-ins
Concur Invoice
QuickBooks Online
7.2

Security

Concur Invoice
QuickBooks Online
8.7
Single sign-on capability
Concur Invoice
QuickBooks Online
8.7
Role-based user permissions
Concur Invoice
QuickBooks Online
8.6

Reporting & Analytics

Concur Invoice
QuickBooks Online
8.1
Dashboards
Concur Invoice
QuickBooks Online
8.1
Standard reports
Concur Invoice
QuickBooks Online
8.2
Custom reports
Concur Invoice
QuickBooks Online
8.0

General Ledger and Configurable Accounting

Concur Invoice
QuickBooks Online
7.5
Accounts payable
Concur Invoice
QuickBooks Online
8.2
Accounts receivable
Concur Invoice
QuickBooks Online
8.5
Cash management
Concur Invoice
QuickBooks Online
8.1
Bank reconciliation
Concur Invoice
QuickBooks Online
8.2
Expense management
Concur Invoice
QuickBooks Online
8.1
Time tracking
Concur Invoice
QuickBooks Online
5.6
Fixed asset management
Concur Invoice
QuickBooks Online
6.4
Multi-currency support
Concur Invoice
QuickBooks Online
4.3
Multi-division support
Concur Invoice
QuickBooks Online
7.8
Regulations compliance
Concur Invoice
QuickBooks Online
6.9
Electronic tax filing
Concur Invoice
QuickBooks Online
8.9
Self-service portal
Concur Invoice
QuickBooks Online
8.2
Global Financial Support
Concur Invoice
QuickBooks Online
6.8
Primary and Secondary Ledgers
Concur Invoice
QuickBooks Online
7.2
Intercompany Accounting
Concur Invoice
QuickBooks Online
7.6
Localizations
Concur Invoice
QuickBooks Online
8.5
Journals and Reconciliations
Concur Invoice
QuickBooks Online
7.8
Enterprise Accounting
Concur Invoice
QuickBooks Online
8.3
Configurable Accounting
Concur Invoice
QuickBooks Online
7.1
Centralized Rules Framework
Concur Invoice
QuickBooks Online
8.0
Standardized Processes
Concur Invoice
QuickBooks Online
8.0

Inventory Management

Concur Invoice
QuickBooks Online
7.2
Inventory tracking
Concur Invoice
QuickBooks Online
7.6
Automatic reordering
Concur Invoice
QuickBooks Online
8.4
Location management
Concur Invoice
QuickBooks Online
7.8
Manufacturing module
Concur Invoice
QuickBooks Online
5.1

Order Management

Concur Invoice
QuickBooks Online
7.8
Pricing
Concur Invoice
QuickBooks Online
8.2
Order entry
Concur Invoice
QuickBooks Online
8.7
Credit card processing
Concur Invoice
QuickBooks Online
7.8
Cost of goods sold
Concur Invoice
QuickBooks Online
8.0
Order Orchestration
Concur Invoice
QuickBooks Online
7.6
End-to-end order visibility
Concur Invoice
QuickBooks Online
8.5
Order exception Resolution
Concur Invoice
QuickBooks Online
6.1

Pros

Concur Invoice

  • User friendly
  • Simple invoice management
  • Seamless integration with our SAP ECC
Anonymous | TrustRadius Reviewer

QuickBooks Online

  • The user interface is clean and things are easy to find. This saves us time from having to look for things we need. If we can't find something, the Help and Search features are easy to use.
  • There is a bar graph at the top of my Customers page that shows a breakdown of overdue invoices, open invoices, and those that have been paid in the last 30 days. This is nice because I can see all this information quickly when I need it.
  • We can customize invoices as much as we need to and it is very user-friendly. We can email individual invoices or in bulk to save time. We can send invoice reminders and statements in a flash as well. All of these things help us get paid on time.
Jennifer Walschap | TrustRadius Reviewer

Cons

Concur Invoice

  • Unable to go back to a page as it might time out or give you an error message and then it may not save what you've done
  • Sometimes it's hard to determine which category to submit a reimbursement within
  • User interface looks too old school and not modern enough
Anonymous | TrustRadius Reviewer

QuickBooks Online

  • Non-profit functionality for fundraising - I have to categorize accounts receivable as sales, and instead of being able to show collection of the sale and put the funds into our fundraising (income) account upon collection, I have to delete the sale and recategorize the expense as a fundraising
  • Reports could be more clearly labeled so I could find what I need better (e.g. being able to pull how much I paid a contractor by name).
  • Reconciliation of errors between bank and QuickBooks accounts - I make mistakes, I need to know there's an easy way to reset the account to zero our minor errors, but have not yet found the means to do so.
Dylan DeClerck | TrustRadius Reviewer

Likelihood to Renew

Concur Invoice

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 9.1
Based on 21 answers
It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
John H. Adair CPA | TrustRadius Reviewer

Usability

Concur Invoice

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 5.6
Based on 13 answers
It's Easy enough to learn the basic for a new user; though if you are required to go more in depth in recording assets or liability accounts it could get somewhat confusing for the every day user who doesn't know double-entry accounting. It's great for a business that just wants profit and loss information available at their fingertips.
Lindsay Foucht | TrustRadius Reviewer

Reliability and Availability

Concur Invoice

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 5.6
Based on 3 answers
While there is an app, which makes it accessible, all the features are not available.
Tya Bolton | TrustRadius Reviewer

Performance

Concur Invoice

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 7.9
Based on 2 answers
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
Colleen Walker | TrustRadius Reviewer

Support Rating

Concur Invoice

Concur Invoice 7.6
Based on 6 answers
I never experienced any issue while using this tool, so never had to contact support during the usage. The tool works just really well, and even if i never had the chance to experience the support assitance, i can imagine that a good support is more than guaranteed in this tool.
Anonymous | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 2.3
Based on 6 answers
Not that overally impressed with the support when having issues with the app or desktop version. I lost my patience and at times just gave up and tried another process outside of QuickBooks. This is definitely something QuickBooks needs to work on improving as this could lose them customers in the long run. The benefits at the moment outweigh any of the frustrations I face.
Ayo Bamgbose, Assoc CIPD, MSc | TrustRadius Reviewer

Implementation Rating

Concur Invoice

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 5.2
Based on 3 answers
I'm frustrated. Wound up with two companies, have to keep switching back and forth. This is unsatisfactory!
Robin M. Robboy, CPA | TrustRadius Reviewer

Alternatives Considered

Concur Invoice

It doesn't really. They all have their pros and cons
Whitley Lovelace | TrustRadius Reviewer

QuickBooks Online

I have not used any other products similar to QuickBooks Online. I have used it ever since we started our business. I tried the desktop app at one point, however, it constantly would shut down, so I think online is more reliable because you can log in anywhere.
Chloe Tollefson | TrustRadius Reviewer

Return on Investment

Concur Invoice

  • It reduces the time AP spends registering the invoices.
  • It helps to know which invoices are expected to be received.
  • Sometimes it doesn't recognize the invoices received.
Anonymous | TrustRadius Reviewer

QuickBooks Online

  • QBO allowed us to integrate with our CPA quickly, absolute must to keep in compliance with tax laws.
  • Having our books organized in QBO is critical for commercial bank loan officers if you need financing.
  • We are able to manage bookkeeping and accounting needs with no staff dedicated to that function - those are tangible cost savings.
Sandeep Malhotra | TrustRadius Reviewer

Pricing Details

Concur Invoice

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

QuickBooks Online

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Concur Invoice
7.7
QuickBooks Online
7.8

Likelihood to Renew

Concur Invoice
QuickBooks Online
9.1

Usability

Concur Invoice
QuickBooks Online
5.6

Reliability and Availability

Concur Invoice
QuickBooks Online
5.6

Performance

Concur Invoice
QuickBooks Online
7.9

Support Rating

Concur Invoice
7.6
QuickBooks Online
2.3

Implementation Rating

Concur Invoice
QuickBooks Online
5.2

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