What users are saying about
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Top Rated
663 Ratings
Top Rated
120 Ratings

Concur Travel and Expense

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Top Rated
663 Ratings
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Score 8.3 out of 100
Top Rated
120 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Concur Travel and Expense

Concur is great for a company or department that has many employees who get reimbursed for expenses. It is robust, with reporting functionality, an app, and the ability to book flights and hotels. I think for a bigger company it's excellent but for a smaller company with fewer employees, a simpler option should do just fine.
Liliya Carlage | TrustRadius Reviewer

Harvest

A project with many people working on it can be broken down into manageable chunks of time that can be TRACKED! It's nice that all of us on that project will receive a notification if we're close to the time allocated for that project, this way we need to speed up what is remaining for the project and stop brainstorming and get creating!We do NOT use Harvest for tracking employee hours for the day. We don't use it as a time card tracking purpose when used that way, it becomes too cumbersome and we found it could water down actual time worked on projects, because people will utilize project time for bathroom use, coffee refills, etc.
Sarah Porter | TrustRadius Reviewer

Feature Rating Comparison

Expense Management Platform Features

Concur Travel and Expense
8.0
Harvest
Mobile Application
Concur Travel and Expense
8.1
Harvest
Integrations
Concur Travel and Expense
7.6
Harvest
Expense Management Security
Concur Travel and Expense
7.9
Harvest
Expense Management Compliance
Concur Travel and Expense
8.2
Harvest

Pros

Concur Travel and Expense

  • Searching for flights and lodging - It's easy to search for specific hotels in target cities and it's nice to know that the options surfaced are company approved/preferred.
  • Knowing what is "out of budget"- I appreciate that Concur flags if a selection is beyond what we'd typically pay for a service/stay for that given location.
  • Expense Reports - It's easy to combine all expenses into one report for approval. I like doing this for a months' worth of expenses at a time, as it streamlines the approval process for my manager.
Clara Gray | TrustRadius Reviewer

Harvest

  • Consistently making updates to better serve their wide variety of users
  • Allows for a decent amount of customization - you can put in different tasks for different departments, you can put in project costs on a one-time or recurring basis to compare time to money, etc.
  • It's pretty easy to pull customizable reports to fit what data you want to look at.
Laura Cain | TrustRadius Reviewer

Cons

Concur Travel and Expense

  • The 30-character limit for descriptions can be tough.
  • Breaking out baggage fees into a separate expense type could be helpful as they are so prevalent.
  • General comment on most Concur interfaces: getting to the comments section or the audit trail is not easy.
Erika Ruch | TrustRadius Reviewer

Harvest

  • We would love to see Harvest build a feature for more detailed proposals that could be signed by the client and then automatically be turned into a billable invoice. The estimate falls short of this for larger projects.
  • Sending an invoice directly to the client from the Harvest dashboard can sometimes fail. Because it's coming from a spoofed email- some clients never get the invoice because it get's trapped in their spam folder.
Brian Alonzo | TrustRadius Reviewer

Likelihood to Renew

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 23 answers
Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
Ashley Salustri | TrustRadius Reviewer

Harvest

No score
No answers yet
No answers on this topic

Usability

Concur Travel and Expense

Concur Travel and Expense 8.1
Based on 57 answers
I really like the app. It's easy to add receipts. I can easily find the categories for my expenses as well. I think some of my confusion and frustration with the product comes from the account numbers my institution assigns to purchases. I do with that Concur saved commonly used accounts so it would be even easier to complete my reports.
Hans Meyer | TrustRadius Reviewer

Harvest

No score
No answers yet
No answers on this topic

Reliability and Availability

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 7 answers
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
Carol Monk, CPP | TrustRadius Reviewer

Harvest

No score
No answers yet
No answers on this topic

Performance

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 4 answers
Pages always load quickly, reports are always completed in a quick and efficient time frame, and everything about the experience is swift. I've never had any frustrations or complexities that can't be handled easily
Nicole Nagy | TrustRadius Reviewer

Harvest

No score
No answers yet
No answers on this topic

Support Rating

Concur Travel and Expense

Concur Travel and Expense 7.4
Based on 39 answers
I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
Shannon McNamara | TrustRadius Reviewer

Harvest

Harvest 8.6
Based on 20 answers
I have not actually had any customer support issues as the product just works for me and I have not needed it. So using that as the basis of making my assessment on support I would reckon the team are pretty responsive and attentive to customer needs. I have only used the solution on Chrome and Android so have no idea what the experience is like on other browsers or phone operating systems.
Marc Duke | TrustRadius Reviewer

Online Training

Concur Travel and Expense

Concur Travel and Expense 6.0
Based on 2 answers
It's live (you can ask questions), it's free, it's good. What's not to like. Only reason it's not getting a "10" is breadth and depth, more would be better.
Evan Trimble | TrustRadius Reviewer

Harvest

No score
No answers yet
No answers on this topic

Implementation Rating

Concur Travel and Expense

Concur Travel and Expense 6.9
Based on 8 answers
There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area.A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
Carol Monk, CPP | TrustRadius Reviewer

Harvest

No score
No answers yet
No answers on this topic

Alternatives Considered

Concur Travel and Expense

We used PeopleSoft for travel previously. It was great, easy to use, could crank out an expense report in about 10 minutes. It was easier than Concur Travel and Expense to deduct anything that wasn't eligible for reimbursement, ex: room service, personal flights. Could still see expense reports fairly easy. PeopleSoft's travel library portion isn't as optimal as Concur's.
Moriah Crane | TrustRadius Reviewer

Harvest

Harvest is significantly better than Jira. I think Jira's is not originally intended to be used as a time logging/management system, but we had been previously using it as that. It was much clunkier, and many employees had a difficult time using it as a user interface goes.Harvest is much more user friendly and has simplified the daily time-logging process for everyone in our office
Tegan Jenner | TrustRadius Reviewer

Scalability

Concur Travel and Expense

Concur Travel and Expense 8.3
Based on 38 answers
It can grow easily with a business, handling plenty of volume. However, the UI inefficiencies add up. The pricing can work for or against a business, as it’s based on volume. If you can discipline your employees to group their expenses perhaps on a monthly basis, you can keep the cost down a bit
Joshua Henke | TrustRadius Reviewer

Harvest

No score
No answers yet
No answers on this topic

Return on Investment

Concur Travel and Expense

  • We've had substantial gains in productivity in auditing. We saved 1 FTE by enabling certain audit rules in the software and moving to a sample audit instead of a 100% receipt audit. We estimate this savings at $90k annually. We saved an additional 1/2 FTE when we implemented Detect. It uses AI to read and audit all receipts and reports. So we now do 100% review for $150k less per year.
  • We were able to incorporate a Corporate Credit Card program for all of our employees, which earns us an annual rebate of $200k.
  • Using mobile capture for receipt images saves us an average of 5 minutes per expense report. Since we submit over 12,000 reports annually, we estimate this saves us about $50k per year.
  • Through partnership apps like Uber and Lyft, we estimate we save about $20k annually from the cost of traditional transportation methods.
Jill Liegghio | TrustRadius Reviewer

Harvest

  • Quick onboarding for new staff. Less time training means that the staff member can ramp up more quickly
  • Low impact on productivity in daily use. Less time tracking your time, means more time on projects
  • Easy to pull data, and use it for data driven decisions/estimates for future projects
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Concur Travel and Expense

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Harvest

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Concur Travel and Expense
8.3
Harvest
8.6

Likelihood to Renew

Concur Travel and Expense
9.0
Harvest

Usability

Concur Travel and Expense
8.1
Harvest

Reliability and Availability

Concur Travel and Expense
9.0
Harvest

Performance

Concur Travel and Expense
9.0
Harvest

Support Rating

Concur Travel and Expense
7.4
Harvest
8.6

In-Person Training

Concur Travel and Expense
8.0
Harvest

Online Training

Concur Travel and Expense
6.0
Harvest

Implementation Rating

Concur Travel and Expense
6.9
Harvest

Scalability

Concur Travel and Expense
8.3
Harvest

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