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Top Rated
664 Ratings
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Top Rated
383 Ratings

Concur Travel and Expense

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Top Rated
664 Ratings
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Score 8.3 out of 100

QuickBooks Desktop Enterprise

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Top Rated
383 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Concur Travel and Expense

Concur is great for a company or department that has many employees who get reimbursed for expenses. It is robust, with reporting functionality, an app, and the ability to book flights and hotels. I think for a bigger company it's excellent but for a smaller company with fewer employees, a simpler option should do just fine.
Liliya Carlage | TrustRadius Reviewer

QuickBooks Desktop Enterprise

I love the fact that I can access my data anywhere in the world! I can see inventory sales and orders, project future needs and most importantly, I have the data I need to negotiate better deals with our valued suppliers. Our customers are receiving better service more quickly than before, and our response time has improved because we don't have to guess about an in stock position. The Warehouse Manager app needs more functionality, but we're a small organization and I can understand the limits considering the intended users in larger organizations.
Dwayne Witter | TrustRadius Reviewer

Feature Rating Comparison

Expense Management Platform Features

Concur Travel and Expense
8.0
QuickBooks Desktop Enterprise
Mobile Application
Concur Travel and Expense
8.1
QuickBooks Desktop Enterprise
Integrations
Concur Travel and Expense
7.6
QuickBooks Desktop Enterprise
Expense Management Security
Concur Travel and Expense
7.9
QuickBooks Desktop Enterprise
Expense Management Compliance
Concur Travel and Expense
8.2
QuickBooks Desktop Enterprise

Payroll Management

Concur Travel and Expense
QuickBooks Desktop Enterprise
8.1
Pay calculation
Concur Travel and Expense
QuickBooks Desktop Enterprise
8.7
Benefit plan administration
Concur Travel and Expense
QuickBooks Desktop Enterprise
7.3
Direct deposit files
Concur Travel and Expense
QuickBooks Desktop Enterprise
8.4
Salary revision and increment management
Concur Travel and Expense
QuickBooks Desktop Enterprise
8.0
Reimbursement management
Concur Travel and Expense
QuickBooks Desktop Enterprise
8.2

Customization

Concur Travel and Expense
QuickBooks Desktop Enterprise
6.1
API for custom integration
Concur Travel and Expense
QuickBooks Desktop Enterprise
6.1
Plug-ins
Concur Travel and Expense
QuickBooks Desktop Enterprise
6.2

Security

Concur Travel and Expense
QuickBooks Desktop Enterprise
8.4
Single sign-on capability
Concur Travel and Expense
QuickBooks Desktop Enterprise
8.6
Role-based user permissions
Concur Travel and Expense
QuickBooks Desktop Enterprise
8.2

Reporting & Analytics

Concur Travel and Expense
QuickBooks Desktop Enterprise
8.3
Dashboards
Concur Travel and Expense
QuickBooks Desktop Enterprise
8.0
Standard reports
Concur Travel and Expense
QuickBooks Desktop Enterprise
8.7
Custom reports
Concur Travel and Expense
QuickBooks Desktop Enterprise
8.3

General Ledger and Configurable Accounting

Concur Travel and Expense
QuickBooks Desktop Enterprise
8.2
Accounts payable
Concur Travel and Expense
QuickBooks Desktop Enterprise
9.3
Accounts receivable
Concur Travel and Expense
QuickBooks Desktop Enterprise
9.2
Cash management
Concur Travel and Expense
QuickBooks Desktop Enterprise
8.6
Bank reconciliation
Concur Travel and Expense
QuickBooks Desktop Enterprise
9.0
Expense management
Concur Travel and Expense
QuickBooks Desktop Enterprise
8.5
Time tracking
Concur Travel and Expense
QuickBooks Desktop Enterprise
7.0
Fixed asset management
Concur Travel and Expense
QuickBooks Desktop Enterprise
7.9
Multi-currency support
Concur Travel and Expense
QuickBooks Desktop Enterprise
7.6
Multi-division support
Concur Travel and Expense
QuickBooks Desktop Enterprise
8.1
Regulations compliance
Concur Travel and Expense
QuickBooks Desktop Enterprise
7.8
Electronic tax filing
Concur Travel and Expense
QuickBooks Desktop Enterprise
8.2
Self-service portal
Concur Travel and Expense
QuickBooks Desktop Enterprise
7.3
Global Financial Support
Concur Travel and Expense
QuickBooks Desktop Enterprise
7.7
Primary and Secondary Ledgers
Concur Travel and Expense
QuickBooks Desktop Enterprise
7.9
Intercompany Accounting
Concur Travel and Expense
QuickBooks Desktop Enterprise
8.1
Localizations
Concur Travel and Expense
QuickBooks Desktop Enterprise
8.1
Journals and Reconciliations
Concur Travel and Expense
QuickBooks Desktop Enterprise
9.0
Enterprise Accounting
Concur Travel and Expense
QuickBooks Desktop Enterprise
8.2
Configurable Accounting
Concur Travel and Expense
QuickBooks Desktop Enterprise
8.5
Centralized Rules Framework
Concur Travel and Expense
QuickBooks Desktop Enterprise
7.7
Standardized Processes
Concur Travel and Expense
QuickBooks Desktop Enterprise
8.6

Inventory Management

Concur Travel and Expense
QuickBooks Desktop Enterprise
7.2
Inventory tracking
Concur Travel and Expense
QuickBooks Desktop Enterprise
7.8
Automatic reordering
Concur Travel and Expense
QuickBooks Desktop Enterprise
6.8
Location management
Concur Travel and Expense
QuickBooks Desktop Enterprise
7.5
Manufacturing module
Concur Travel and Expense
QuickBooks Desktop Enterprise
6.8

Order Management

Concur Travel and Expense
QuickBooks Desktop Enterprise
7.9
Pricing
Concur Travel and Expense
QuickBooks Desktop Enterprise
7.9
Order entry
Concur Travel and Expense
QuickBooks Desktop Enterprise
8.4
Credit card processing
Concur Travel and Expense
QuickBooks Desktop Enterprise
8.3
Cost of goods sold
Concur Travel and Expense
QuickBooks Desktop Enterprise
8.5
Order Orchestration
Concur Travel and Expense
QuickBooks Desktop Enterprise
7.3
End-to-end order visibility
Concur Travel and Expense
QuickBooks Desktop Enterprise
7.6
Order exception Resolution
Concur Travel and Expense
QuickBooks Desktop Enterprise
7.6

Pros

Concur Travel and Expense

  • Searching for flights and lodging - It's easy to search for specific hotels in target cities and it's nice to know that the options surfaced are company approved/preferred.
  • Knowing what is "out of budget"- I appreciate that Concur flags if a selection is beyond what we'd typically pay for a service/stay for that given location.
  • Expense Reports - It's easy to combine all expenses into one report for approval. I like doing this for a months' worth of expenses at a time, as it streamlines the approval process for my manager.
Clara Gray | TrustRadius Reviewer

QuickBooks Desktop Enterprise

  • Number of Vendors and Customers.
  • Ability to have several company files.
  • Batch Entry of bills.
  • being able to drill down from summary reports.
  • Being able to see the history of a transaction.
  • Warning you of double entry of invoice number, check numbers etc.
Mariann Gerwig | TrustRadius Reviewer

Cons

Concur Travel and Expense

  • The 30-character limit for descriptions can be tough.
  • Breaking out baggage fees into a separate expense type could be helpful as they are so prevalent.
  • General comment on most Concur interfaces: getting to the comments section or the audit trail is not easy.
Erika Ruch | TrustRadius Reviewer

QuickBooks Desktop Enterprise

  • With so many options, it will take a bit of research to cater to your company.
  • Does not do automation and has limited bulk capabilities "out of the box," but there's apps for that.
  • Needs to carry a few more fields across documents. Such as creating a PO to an SO: the SO should not automatically have the PO# on it. Same with Invoice and Item receipts.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 23 answers
Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
Ashley Salustri | TrustRadius Reviewer

QuickBooks Desktop Enterprise

QuickBooks Desktop Enterprise 9.9
Based on 12 answers
We've been using QuickBooks Enterprise Solutions from when the business started, 11 years ago. I don't see us changing programs any time soon as it is working pretty well for us now. It would be extremely time consuming to start from scratch with a new accounting or inventory management program.
Joretta Fletcher | TrustRadius Reviewer

Usability

Concur Travel and Expense

Concur Travel and Expense 8.1
Based on 57 answers
I really like the app. It's easy to add receipts. I can easily find the categories for my expenses as well. I think some of my confusion and frustration with the product comes from the account numbers my institution assigns to purchases. I do with that Concur saved commonly used accounts so it would be even easier to complete my reports.
Hans Meyer | TrustRadius Reviewer

QuickBooks Desktop Enterprise

QuickBooks Desktop Enterprise 9.0
Based on 6 answers
I like the QuickBooks Enterprise edition so much I moved my company to it this year. I like the overall functionality of the program and I am very familiar with the user interface which makes my job easier. One of the things I dislike about the online version it is not modeled after the desktop edition and I have a hard time getting around in the program.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 7 answers
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
Carol Monk, CPP | TrustRadius Reviewer

QuickBooks Desktop Enterprise

QuickBooks Desktop Enterprise 8.0
Based on 2 answers
I really did experience any event that required that much attention. for the most part the system is reliable and does not break down
Scott Romero | TrustRadius Reviewer

Performance

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 4 answers
Pages always load quickly, reports are always completed in a quick and efficient time frame, and everything about the experience is swift. I've never had any frustrations or complexities that can't be handled easily
Nicole Nagy | TrustRadius Reviewer

QuickBooks Desktop Enterprise

QuickBooks Desktop Enterprise 9.0
Based on 1 answer
QB is a good and reliable system. We probably should have explore the other modules rather that jump in to the conclusion that we needed a new ERP.
Scott Romero | TrustRadius Reviewer

Support Rating

Concur Travel and Expense

Concur Travel and Expense 7.4
Based on 39 answers
I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
Shannon McNamara | TrustRadius Reviewer

QuickBooks Desktop Enterprise

QuickBooks Desktop Enterprise 6.4
Based on 10 answers
It takes a long time to get through to customer support. And sometimes you have to explain the situation multiple times before the rep actually understands the issue, but that's usually because the issue is complex and out of the ordinary. However, the rep is always patient, and will take as much time and effort as necessary to resolve whatever issue you're having. It's nice that they can "take over" your computer rather than having to talk you through the solution over the phone.
Joretta Fletcher | TrustRadius Reviewer

In-Person Training

Concur Travel and Expense

Concur Travel and Expense 8.0
Based on 1 answer
No answer on this topic is available.

QuickBooks Desktop Enterprise

QuickBooks Desktop Enterprise 7.0
Based on 1 answer
It is a very easy system to learn, so with the help it was even easier. QB is a good solid system, but it lacks some of the complexity other systems have. with QB you need to get additional modules to get the same functionality that other systems offer standard
Scott Romero | TrustRadius Reviewer

Online Training

Concur Travel and Expense

Concur Travel and Expense 6.0
Based on 2 answers
It's live (you can ask questions), it's free, it's good. What's not to like. Only reason it's not getting a "10" is breadth and depth, more would be better.
Evan Trimble | TrustRadius Reviewer

QuickBooks Desktop Enterprise

QuickBooks Desktop Enterprise 5.1
Based on 2 answers
easy to learn system, specially with some kind of support. Just like with any other system, things get lot easier if you have guidance to lead you in your search for answers. having said that, QB is very easy to use and very easy to teach. you wont spend much time memorizing where to click.
Scott Romero | TrustRadius Reviewer

Implementation Rating

Concur Travel and Expense

Concur Travel and Expense 6.9
Based on 8 answers
There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area.A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
Carol Monk, CPP | TrustRadius Reviewer

QuickBooks Desktop Enterprise

QuickBooks Desktop Enterprise 8.9
Based on 10 answers
If you're loading QuickBooks Enterprise Solutions onto a computer that you're going to directly log into, you should be able to do it yourself. If you are going to connect to a server through a network or remote connection, you should probably have a professional IT person set it up for you.
Joretta Fletcher | TrustRadius Reviewer

Alternatives Considered

Concur Travel and Expense

We used PeopleSoft for travel previously. It was great, easy to use, could crank out an expense report in about 10 minutes. It was easier than Concur Travel and Expense to deduct anything that wasn't eligible for reimbursement, ex: room service, personal flights. Could still see expense reports fairly easy. PeopleSoft's travel library portion isn't as optimal as Concur's.
Moriah Crane | TrustRadius Reviewer

QuickBooks Desktop Enterprise

We looked at BuildTools' product and it is pretty slick. But in the end, we found that the construction version of QuickBooks did everything that we needed, while also providing the g/l support we needed. QB allowed our field staff to keep doing things the way they were accustomed [to], and only the office staff really changed their processes.
Anonymous | TrustRadius Reviewer

Scalability

Concur Travel and Expense

Concur Travel and Expense 8.3
Based on 38 answers
It can grow easily with a business, handling plenty of volume. However, the UI inefficiencies add up. The pricing can work for or against a business, as it’s based on volume. If you can discipline your employees to group their expenses perhaps on a monthly basis, you can keep the cost down a bit
Joshua Henke | TrustRadius Reviewer

QuickBooks Desktop Enterprise

QuickBooks Desktop Enterprise 3.0
Based on 1 answer
It is not a fair rating because we did not invest in different modules to accommodate for business grow and complexity expansion.
Scott Romero | TrustRadius Reviewer

Return on Investment

Concur Travel and Expense

  • We've had substantial gains in productivity in auditing. We saved 1 FTE by enabling certain audit rules in the software and moving to a sample audit instead of a 100% receipt audit. We estimate this savings at $90k annually. We saved an additional 1/2 FTE when we implemented Detect. It uses AI to read and audit all receipts and reports. So we now do 100% review for $150k less per year.
  • We were able to incorporate a Corporate Credit Card program for all of our employees, which earns us an annual rebate of $200k.
  • Using mobile capture for receipt images saves us an average of 5 minutes per expense report. Since we submit over 12,000 reports annually, we estimate this saves us about $50k per year.
  • Through partnership apps like Uber and Lyft, we estimate we save about $20k annually from the cost of traditional transportation methods.
Jill Liegghio | TrustRadius Reviewer

QuickBooks Desktop Enterprise

  • We were able to pass our financial audit. However, some parts of our balance sheet schedules needed manipulation outside of excel to tie the numbers in our balance sheet schedule to the Financial Statements.
  • There is a lot less excel work than our previous system. As such, we didn't need to hire part-time accountants.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Concur Travel and Expense

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

QuickBooks Desktop Enterprise

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Concur Travel and Expense
8.3
QuickBooks Desktop Enterprise
8.9

Likelihood to Renew

Concur Travel and Expense
9.0
QuickBooks Desktop Enterprise
9.9

Usability

Concur Travel and Expense
8.1
QuickBooks Desktop Enterprise
9.0

Reliability and Availability

Concur Travel and Expense
9.0
QuickBooks Desktop Enterprise
8.0

Performance

Concur Travel and Expense
9.0
QuickBooks Desktop Enterprise
9.0

Support Rating

Concur Travel and Expense
7.4
QuickBooks Desktop Enterprise
6.4

In-Person Training

Concur Travel and Expense
8.0
QuickBooks Desktop Enterprise
7.0

Online Training

Concur Travel and Expense
6.0
QuickBooks Desktop Enterprise
5.1

Implementation Rating

Concur Travel and Expense
6.9
QuickBooks Desktop Enterprise
8.9

Scalability

Concur Travel and Expense
8.3
QuickBooks Desktop Enterprise
3.0

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