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Top Rated
433 Ratings

Concur Travel and Expense

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Top Rated
433 Ratings
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Score 8.1 out of 101
116 Ratings
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Score 7.3 out of 101

Likelihood to Recommend

Concur Travel and Expense

I feel Concur Travel and Expense is a very mature product that works well - especially from the computer interface. The mobile app is pretty good - but you do not have all the same functionality as the computer. Things like changes to your profile have to be done from the computer. Also, I feel that the easiest way to create an expense report is to actually use dual monitoring - especially for things like complex itemized receipts. Employees who need to work from the mobile app will struggle with not being able to see their information as easily.
Jill Liegghio profile photo

Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)

Microsoft Dynamics AX is well suited for medium to smaller branch offices or operations where SAP products are not suitable due to lack of resources. It interfaces well with SAP for data configuration to have seamless transactions with our main ERP and BI teams, yet still allow smaller branch and satellite offices to do their job. For larger facilities (500 or more employees) we find Microsoft Dynamics AX to be limiting in features and robust role assignments as well as granular workflow to cover the entire operations in manufacturing and refining.
No photo available

Feature Rating Comparison

Payroll Management

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.7
Pay calculation
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
8.0
Benefit plan administration
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.9
Direct deposit files
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
8.0
Salary revision and increment management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.3
Reimbursement management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.1

Customization

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.8
API for custom integration
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.6
Plug-ins
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
8.0

Security

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.4
Single sign-on capability
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
8.0
Role-based user permissions
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.8

Reporting & Analytics

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.1
Dashboards
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.1
Standard reports
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.1
Custom reports
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.2

General Ledger and Configurable Accounting

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.6
Accounts payable
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.6
Accounts receivable
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.6
Global Financial Support
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.9
Primary and Secondary Ledgers
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.8
Intercompany Accounting
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.3
Localizations
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
8.1
Journals and Reconciliations
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
8.0
Enterprise Accounting
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.3
Configurable Accounting
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.2
Centralized Rules Framework
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
5.8
Standardized Processes
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
5.9

Inventory Management

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.9
Inventory tracking
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.4
Automatic reordering
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.2
Location management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.0
Manufacturing module
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.0

Order Management

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.2
Pricing
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.6
Order entry
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.1
Credit card processing
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.0
Cost of goods sold
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.6
Order Orchestration
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.1
End-to-end order visibility
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.5
Order exception Resolution
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.5

Subledger and Financial Process

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.1
Automated Invoice Processing
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.7
Shared Services Payments
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.4
Billings Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.5
Customer Receipt Applications
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.3
Customer Collections
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.5
Revenue Recognition
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.9
Cash Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.3
Asset Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.0
Travel & Expense Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.1
Budgetary Control & Encumbrance Accounting
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
5.9
Period Close
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.3
Transactions Tax
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.4
Subledger Reconciliations
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.6
3rd Party Accounting Systems
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
8.0

Project Financial Management

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.9
Budgeting and Forecasting
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
8.0
Project Costing
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
8.0
Cost Capture
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
8.5
Capital Project Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.5
Customer Invoicing
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
8.5
Customer Contract Compliance
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.5
Project Revenue Recognition
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
8.5
Project Financial Performance Analysis
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
8.5
Project Financials Dashboard
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
8.5
Real-time Financial Reporting
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
8.0
Embedded Business Intelligence
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.5
Project Planning Collaboration
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.5

Project Execution Management

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.4
Project Planning and Scheduling
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.5
Project Manager Dashboard
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.5
Resource Manager Dashboard
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.6
Task Insight for Project Managers
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.5
Project Manager Mobile Functionality
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.0
Team Member Task Collaboration
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.5
Team Member Mobile Functionality
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.5
Project Candidate Search
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.5
Project Candidate Comparison and Analysis
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.5
Defineable Resource Pools
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
5.6
Defineable Resource Pools
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.0
Talent Profiles
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
5.0
Real-Time Project Reporting
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.5
Absence Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.0
Product Lifecycle Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
5.0

Grants Management

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.8
Award Lifecycle Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.5
Spending Control
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.0
Indirect Cost Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
9.0
Billing
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
8.5

Procurement

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.5
Sourcing Team Collaboration
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
5.6
Sourcing Analysis
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
8.0
Bids Analyzed and Compared
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
5.2
Catalog Shopping E-Commerce for Employees
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.0
Contract Authoring
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.0
Contract Compliance Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.9
Contract History
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
5.6
Contract Renewal Automation
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.0
Contract Repository
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
3.5
Contract Standardization and Enforcement
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.1
Electronic Signatures
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
9.4
Invoice Automated Matching
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
8.0
Purchasing Risk and Compliance Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.7
Requisitions-to-Purchase Orders Integrated
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.7
Spend Compliance Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.0
Supplier Assessment
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.1
Supplier Communication and Collaboration
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
5.3
Supplier Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.4
Supplier Portal
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
4.2

Risk Management

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.6
Risk Repository
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.0
Control Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
8.0
Control Mapping
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.0
Control Efficiency Assessments
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.0
Automated Control Assessments
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
8.0
Assessment Capture
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
8.0
Issue Detection
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
8.0
Automatic Notification
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.0
Remediation and Certification
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
8.0

Logistics

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.0
Transportation Planning and Optimization
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
4.7
Transportation Sourcing Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
4.7
Transportation Process Integration
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
4.7
Transportation Execution Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
4.2
Freight Payment Automation
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
4.2
Trade Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
4.7
Trade Regulatory Compliance Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.9
Customs Entry Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
8.0
Customs Document Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.0
Customs Document Collaboration
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
8.0
Fulfillment Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
8.0
Inventory Visibility
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.6
Warehouse Workforce Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
4.2

Manufacturing

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.2
Production Process Design
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.0
Supply Chain Business Flows
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.0
Production Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.0
Contracted Manufacturing Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.5
Configuration Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
8.0
Work Definition
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
8.0
Work Execution
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
8.0
Advanced Fulfillment
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.0
Manufacturing Costs
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.0

Supply Chain

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.4
Forecasting
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.6
Inventory Planning
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.7
Multi-tier Supply Chain Planning
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.1
Performance Monitoring
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
6.2

Product Lifecycle Management

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.7
Ideation Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
4.6
Requirements Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
4.6
Proposal Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
8.0
Innovation Portfolio Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
10.0
Product Master Data Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.0
Vendor Portal
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
10.0
Project Portfolio Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
10.0

Pros

Concur Travel and Expense

  • All travel and expenses are easily managed both online and via the mobile app.
  • Multiple project codes and budget line items can be added and revised per user, which allows for accurate billing.
  • Year-to-date reports provide history of expenses, making budget reconciliations more efficient.
No photo available

Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)

  • Pricing: Microsoft Dynamics AX gives us good flexibility in how we price our products.
  • UX: Microsoft Dynamics AX has a good user interface to put valuable information on the screen for users.
  • Inventory Management: Microsoft Dynamics AX does a great job at giving us insight into our inventory.
Caleb Unruh profile photo

Cons

Concur Travel and Expense

  • I still have trouble dividing up restaurant checks in which a spouse is included (and thus not reimbursable). It's possible I'm missing something, but some way to more easily separate restaurant expenses could be beneficial.
  • I'm not sure the currency exchange calculator is always up to date. On a recent trip to Israel, I received a much better exchange rate at the airport than I did within Concur Travel and Expense. (And checked online to make sure the better rate was accurate.)
  • I've had trouble actually submitting reports from my mobile app. The receipt capture function of the app is great, but I wonder if the app itself could be more robust.
Andy Fuller profile photo

Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)

  • MRP can be slow to adapt to changes in actual production or supply chain transactions.
  • Setting up number sequences seems a trivial matter, but these numbers ID transactions once they are in the ledger and are key--easy to miss this point in the implementation process.
  • Bank rec being easily automated and able to quickly plug into a bank back end to get data is not the best.
  • Payment processing can be 'clunky' based on checks, ACH, Wires...as some of these items are not triggered out of the box in AX, bur are easily added --talking ACH and Wires specifically.
Jay Omdahl profile photo

Likelihood to Renew

Concur Travel and Expense

Concur Travel and Expense 10.0
Based on 14 answers
Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
Ashley Salustri profile photo

Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX) 8.0
Based on 4 answers
Microsoft Dynamics continues to evolve by bringing more functionality to the customer. Also there are several independent software providers that offer a wide range of solutions for vertical markets.
No photo available

Usability

Concur Travel and Expense

Concur Travel and Expense 9.0
Based on 6 answers
ITs not ERP software. It's T/E software. I believe that the thing to point out here is this: The software is supposed to be simple and easy. The software is going to be used by every person in the company. It has to be easy for adoption to remain high. Concur does this. I think that the competitors do this as well but with out all of the functionality that Concur offers
Sean Warren profile photo

Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX) 9.0
Based on 1 answer
Dynamics AX MES is a good product, once deployed and stable, much easier to manage for the operationally than legacy systems.
No photo available

Reliability and Availability

Concur Travel and Expense

Concur Travel and Expense 7.3
Based on 4 answers
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
Carol Monk, CPP profile photo

Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX) 7.0
Based on 1 answer
Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
No photo available

Performance

Concur Travel and Expense

Concur Travel and Expense 8.0
Based on 1 answer
No general complaints here, though it's not a data intensive area.
Evan Trimble profile photo

Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX) 7.0
Based on 1 answer
Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
No photo available

Support

Concur Travel and Expense

Concur Travel and Expense 10.0
Based on 6 answers
If I were being asked to rate each section of support, different department would get different ratings. My Service Administrator is the best - always fairly quick to respond to my cases and for pressing matters I can contact him directly. It is my understanding that some of the User Support Desk employees do not have the level of knowledge needed for some the calls and questions they receive. Clients look forward to improvements in this area by Concur.
Carol Monk, CPP profile photo

Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX) 8.0
Based on 1 answer
Microsoft did a reasonably good job supporting the deployment efforts to multiple factories and ongoing stabilization. I don't think that MES was intended for the large enterprise volume and complexity levels our operations required.
No photo available

In-Person Training

Concur Travel and Expense

No score
No answers yet
No answers on this topic

Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX) 9.0
Based on 1 answer
It took a lot of work, but Microsoft ultimately did a good job with in-person training, including being onsite in multiple global locations for extended periods.
No photo available

Online Training

Concur Travel and Expense

Concur Travel and Expense 8.0
Based on 1 answer
It's live (you can ask questions), it's free, it's good. What's not to like. Only reason it's not getting a "10" is breadth and depth, more would be better.
Evan Trimble profile photo

Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX) 8.0
Based on 1 answer
Our solution deviated from a number of key out-of-the-box standards that were included in Online training. We just used that for introduction to the general functionality.
No photo available

Implementation

Concur Travel and Expense

Concur Travel and Expense 7.9
Based on 5 answers
There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area.A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
Carol Monk, CPP profile photo

Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX) 7.3
Based on 2 answers
Some rough spots, but ultimately worked out. The contract didn't appear to be structured to support the level of overlapping facility deployments required to meet timeline commitments. Merging cultures on the program was also challenging. Overall, not an easy implementation by any stretch. Everyone did the best they could.
No photo available

Alternatives Considered

Concur Travel and Expense

Although Certify is more user-friendly, Concur provides much more robust features. The main reason we chose Concur was the audit history and the ability to set reimbursement limits and options for a 2nd manager approval if the requested amount met certain thresholds. There was much more customization based on organizational needs
No photo available

Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)

Microsoft Dynamics AX is more user friendly compared to our old ERP system.With the growth of the company, the old way to generate from the old ERP system is too slow and not competent enough.We need to get the data as fast as possible.We need to get the consolidated data in an easier way.That is why we switched to Microsoft Dynamics AX.
No photo available

Scalability

Concur Travel and Expense

Concur Travel and Expense 7.0
Based on 1 answer
Uptime has been generally excellent, with the glaring exception of 3 weeks (yes, weeks) during 2014 in which Concur had repeated site-wide service disruptions affecting all users.
Evan Trimble profile photo

Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)

No score
No answers yet
No answers on this topic

Return on Investment

Concur Travel and Expense

  • Once the end user has suffered through the tortures of Concur's horrific user interface, it looks like the back end links are robust enough to aggregate the data and take them to payroll reliably.
  • The real danger of this tool is that it is probably even more expensive to remove after you make the mistake of bringing it into your company. "Accountants check in, but end users can't check out."
  • I am highly confident this software has had a negative impact on my company's productivity and profit margins. Unfortunately, it is all hidden where the executives will never see an accurate accounting of those costs.
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Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)

  • Automated art approvals - We were able to save the company thousands of dollars a year by eliminating an employee to send art approvals out. Not only eliminate an employee but are now able to send thousands more emails at a time.
  • With AX our agents are able to see exactly where an order is in the building. Our process flow is extremely strong with AX on our side.
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Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)

Pricing Details

Concur Travel and Expense

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Concur Travel and Expense
8.3
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
8.0

Likelihood to Renew

Concur Travel and Expense
10.0
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
8.0

Usability

Concur Travel and Expense
9.0
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
9.0

Reliability and Availability

Concur Travel and Expense
7.3
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.0

Performance

Concur Travel and Expense
8.0
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.0

Support

Concur Travel and Expense
10.0
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
8.0

In-Person Training

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
9.0

Online Training

Concur Travel and Expense
8.0
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
8.0

Implementation

Concur Travel and Expense
7.9
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
7.3

Scalability

Concur Travel and Expense
7.0
Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)

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