Cvent Event Diagramming vs. SmartDraw

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cvent Event Diagramming
Score 9.4 out of 10
N/A
Cvent Event Diagramming (Social Tables) is a software application that allows event planners and properties to work together online. Cvent's cloud-based hospitality software positions event properties to increase sales and work more collaboratively and efficiently with their event, and meeting customers. The vendor boasts over 175,000 unique users who rely on Social Tables and state that over 4 million events have been planned within the platform.
$199
per month billed annually
SmartDraw
Score 5.9 out of 10
N/A
SmartDraw is a diagramming and flow chart building tool from SmartDraw Software in San Diego, California.
$5.95
per user/per month
Pricing
Cvent Event DiagrammingSmartDraw
Editions & Modules
ESSENTIAL
$0
PROFESSIONAL
$199
per month billed annually
CUSTOM PACKAGE
Contact
Multiple-Users (for 5+ users)
$5.95
per user/per month
Single-User
$9.95
per month
Offerings
Pricing Offerings
Cvent Event DiagrammingSmartDraw
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cvent Event DiagrammingSmartDraw
Top Pros
Top Cons
Features
Cvent Event DiagrammingSmartDraw
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Cvent Event Diagramming
6.5
3 Ratings
24% below category average
SmartDraw
-
Ratings
Responsive Design for Web Access5.92 Ratings00 Ratings
Mobile Application6.73 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile6.92 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Cvent Event Diagramming
7.3
1 Ratings
11% below category average
SmartDraw
-
Ratings
Calendar integration6.41 Ratings00 Ratings
Meeting initiation7.31 Ratings00 Ratings
Integrates with social media6.41 Ratings00 Ratings
Slideshows7.31 Ratings00 Ratings
Event registration9.11 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Cvent Event Diagramming
3.2
1 Ratings
86% below category average
SmartDraw
-
Ratings
Live chat2.71 Ratings00 Ratings
Q&A3.61 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Cvent Event Diagramming
7.6
2 Ratings
12% below category average
SmartDraw
-
Ratings
User authentication7.32 Ratings00 Ratings
Participant roles & permissions7.32 Ratings00 Ratings
Confidential attendee list8.21 Ratings00 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Cvent Event Diagramming
5.8
2 Ratings
36% below category average
SmartDraw
-
Ratings
Branding options5.52 Ratings00 Ratings
Integration to Marketing Automation5.52 Ratings00 Ratings
Attendee list export6.41 Ratings00 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Cvent Event Diagramming
5.5
3 Ratings
38% below category average
SmartDraw
-
Ratings
Registration, RSVP, and ticketing7.31 Ratings00 Ratings
Email marketing7.31 Ratings00 Ratings
Audience engagement1.81 Ratings00 Ratings
Networking7.32 Ratings00 Ratings
Event analytics3.61 Ratings00 Ratings
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Cvent Event DiagrammingSmartDraw
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Score 9.2 out of 10
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Score 8.6 out of 10
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User Ratings
Cvent Event DiagrammingSmartDraw
Likelihood to Recommend
9.2
(52 ratings)
5.3
(14 ratings)
Support Rating
8.3
(25 ratings)
8.4
(2 ratings)
User Testimonials
Cvent Event DiagrammingSmartDraw
Likelihood to Recommend
Cvent
It's the best software I've used. It allowed me to collaborate on a huge event with multiple stakeholders to ensure the main planner understood the venue and capacity issues. It's also allowed me to realize the scope of venue needs and abilities. Very helpful in visualizing a space
Read full review
SmartDraw Software
I believe SmartDraw is a great tool for small- to mid-sized organizations for simplifying the production and management of org charts. We've also had the PMO experiment with the use of some of their flow charts as well. If an organization has an HCM with the capability of producing (good!) org charts, that is likely the best option... but many that I have used in my 30-year HR career don't. So there is definitely a need for SmartDraw in the market!
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Pros
Cvent
  • User-friendly. It's easy for us to train other team members/staff/volunteers to use the front-end system for registration and event check-in.
  • Social Tables is great for creating custom room layouts and diagrams.
  • Social tables is customizable. We're able to capture specific information for attendees, and can "tag" them when additional info is needed.
Read full review
SmartDraw Software
  • Provides examples to work off of--these are helpful when you don't know exactly where to start.
  • Provides a number of stylistic options without making things too complex, so you can be creative without getting overwhelmed.
  • Provides a wide variety of templates, meets a wide variety of needs.
Read full review
Cons
Cvent
  • A development that would be useful would be the ability to reorder the diagrams to a custom order in one event so that when exported as one document, they are in an order that can be customized to flow well for the meeting planner.
Read full review
SmartDraw Software
  • A month-to-month plan would be ideal for users that don't have a need to create many projects
  • The sidebar navigation can be a little confusing with all of the tools listed.
  • Offering customizable plans with only the feature you need would simplify navigation
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Support Rating
Cvent
The support was exceptional, and they remained an arm's reach away for when we ran into any questions after we began using the tool. Overall, we experienced phenomenal customer service. We also had more than one web-based call where their team would walk us through examples and answer any questions we had.
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SmartDraw Software
They are always very helpful, we get computers every two years and I have to call them to move the license from one computer to another and they do it with a smile in their voice!
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Alternatives Considered
Cvent
It has similar tools that MeetingMatrix has, but the Collaboration, or allowing vendors access is the feature that I appreciate the most that Cvent Event Diagraming offers that MeetingMatrix did not have. It is also easier to save as a PDF to print and email a version to vendors as well
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SmartDraw Software
We have used Corel Draw and Adobe Acrobat. Both of those tools were good when they came out but the abilities of SmartDraw far outweigh both those tools. Corel Draw was also more complex to operate and do tasks, as was Adobe Acrobat in which some basic tasks took additional steps to complete.
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Return on Investment
Cvent
  • This program allows us to be nimble in our communication with our vendors and clients.
  • This program has empowered my new staff members to solve problems discreetly and on their own, prior to bringing them to my attention. It is a key tool to our success.
Read full review
SmartDraw Software
  • SmartDraw has provided good return for our internal purposes. Using it to understand an organization's structure and inner workings has been valuable. On the client side, creating steps and businesses processes has also been a big plus. It has helped decrease confusing reporting structures and has provided a detailed map for individuals to understand where they fit within their organization.
  • Unfortunately, SmartDraw has been somewhat inefficient with some of the more complex projects on our plate and has really deterred certain employees from even wanting to use it.
Read full review
ScreenShots

Cvent Event Diagramming Screenshots

Screenshot of Diagramming SoftwareScreenshot of Check In and Attendee ManagementScreenshot of Photo-Realistic 3DScreenshot of Seating and Attendee ManagementScreenshot of Sales & Catering CRM Software