Definitive Healthcare vs. eGrabber Daily-Researcher

I think the best scenario for using Definitive Healthcare is if accuracy isn't very important. If you just want to spam a lot of people and you don't really care where the contacts land, they're your vendor. If, on the other hand, you like accuracy and are hoping the commercial list vendor supplies data that will help your business grow, I feel they are less well suited to those use cases.

eGrabber is a good tool to anyone looking to do targeted marketing or build a list of email addresses.

• Provides a list of hospitals, health systems, medical groups, and practices
• Helps show what locations are under certain systems or groups
• Gives insight into specialties and employee counts

Incentivized

• Provides email addresses quickly.
• Gives the ability to export your list into a spreadsheet.
• Gives you an email "score" to help inform you of whether or not the email address will be deliverable.

• Outdated UI and lacks integration with popular software
• Account Management team is unempowered to solve problems or come up with creative solutions.
• Slow response time. I waited 3 weeks for a response from their team on a question.
• Database lack key contacts especially Director level and above. Poor tool for sales team.
• Poor customer service. I constantly felt like I was chasing them for a meeting or on questions.

• I would like the ability to create multiple lists.
• I would like the ability to "grab" more than 300 contacts at a time to compile into a list.

It was unusable for us because key contacts were not there and our sales team had to tell Definitive what contacts were missing. Waste of time and money.

Account Managers and team often do not respond for weeks at a time.

I use both. Definitive Healthcare is better when you need specific hospital and clinic names. ZoomInfo only gives you a local address but refers to each location as the health system name so hard to define where particular people are from.

Incentivized

eGrabber is a better priced tool as opposed to some of the competition out there.

• In my experience, We've experienced no value from the data
• In my opinion, we've paid for no value
• So the RoI is negative

• We have had a handful of new clients sign up with us as a result of the email address we obtained through eGrabber.