What users are saying about
11 Ratings
11 Ratings
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Score 6.7 out of 100
52 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

DELMIAWORKS

EnterpriseIQ is very well suited to a company in the plastics industry as the core software would not need to be modified.
Anonymous | TrustRadius Reviewer

Epicor Prophet 21

Good for distribution organizations with warehousing. Can also support both Accounts Receivable and Accounts Payable, although a more thorough Accounting package is recommended. Is strong when it comes to integrating bar codes and scanners, particularly for warehouse maintenance. Prophet 21 does include a basic CRM offering. However, it is very basic, and for any real Customer Resource management, a third-party tool is best (even recommended by Epicor.)
John Suit | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

DELMIAWORKS
10.0
Epicor Prophet 21
6.2
Pay calculation
DELMIAWORKS
10.0
Epicor Prophet 21
5.6
Benefit plan administration
DELMIAWORKS
10.0
Epicor Prophet 21
6.7
Direct deposit files
DELMIAWORKS
10.0
Epicor Prophet 21
6.0
Salary revision and increment management
DELMIAWORKS
10.0
Epicor Prophet 21
6.8
Reimbursement management
DELMIAWORKS
10.0
Epicor Prophet 21
5.8

Customization

DELMIAWORKS
7.0
Epicor Prophet 21
8.9
API for custom integration
DELMIAWORKS
7.0
Epicor Prophet 21
8.9
Plug-ins
DELMIAWORKS
Epicor Prophet 21
8.9

Security

DELMIAWORKS
8.3
Epicor Prophet 21
9.7
Single sign-on capability
DELMIAWORKS
8.4
Epicor Prophet 21
9.4
Role-based user permissions
DELMIAWORKS
8.2
Epicor Prophet 21
9.9

Reporting & Analytics

DELMIAWORKS
7.4
Epicor Prophet 21
6.8
Dashboards
DELMIAWORKS
7.5
Epicor Prophet 21
7.1
Standard reports
DELMIAWORKS
6.5
Epicor Prophet 21
7.1
Custom reports
DELMIAWORKS
8.2
Epicor Prophet 21
6.2

General Ledger and Configurable Accounting

DELMIAWORKS
8.1
Epicor Prophet 21
7.5
Accounts payable
DELMIAWORKS
8.2
Epicor Prophet 21
8.9
Accounts receivable
DELMIAWORKS
8.2
Epicor Prophet 21
8.9
Global Financial Support
DELMIAWORKS
Epicor Prophet 21
6.8
Primary and Secondary Ledgers
DELMIAWORKS
Epicor Prophet 21
8.5
Intercompany Accounting
DELMIAWORKS
Epicor Prophet 21
8.4
Localizations
DELMIAWORKS
Epicor Prophet 21
7.0
Journals and Reconciliations
DELMIAWORKS
Epicor Prophet 21
8.4
Enterprise Accounting
DELMIAWORKS
Epicor Prophet 21
6.1
Configurable Accounting
DELMIAWORKS
Epicor Prophet 21
8.5
Centralized Rules Framework
DELMIAWORKS
Epicor Prophet 21
8.6
Standardized Processes
DELMIAWORKS
Epicor Prophet 21
8.7

Inventory Management

DELMIAWORKS
8.9
Epicor Prophet 21
8.5
Inventory tracking
DELMIAWORKS
10.0
Epicor Prophet 21
9.0
Automatic reordering
DELMIAWORKS
8.7
Epicor Prophet 21
7.6
Location management
DELMIAWORKS
9.0
Epicor Prophet 21
9.0
Manufacturing module
DELMIAWORKS
8.0
Epicor Prophet 21
8.4

Order Management

DELMIAWORKS
7.9
Epicor Prophet 21
8.5
Pricing
DELMIAWORKS
8.0
Epicor Prophet 21
8.0
Order entry
DELMIAWORKS
8.4
Epicor Prophet 21
9.0
Credit card processing
DELMIAWORKS
8.0
Epicor Prophet 21
8.0
Cost of goods sold
DELMIAWORKS
7.2
Epicor Prophet 21
8.9
Order Orchestration
DELMIAWORKS
Epicor Prophet 21
8.0
End-to-end order visibility
DELMIAWORKS
Epicor Prophet 21
8.9
Order exception Resolution
DELMIAWORKS
Epicor Prophet 21
8.8

Subledger and Financial Process

DELMIAWORKS
Epicor Prophet 21
8.4
Automated Invoice Processing
DELMIAWORKS
Epicor Prophet 21
8.8
Shared Services Payments
DELMIAWORKS
Epicor Prophet 21
8.6
Billings Management
DELMIAWORKS
Epicor Prophet 21
8.8
Customer Receipt Applications
DELMIAWORKS
Epicor Prophet 21
8.9
Customer Collections
DELMIAWORKS
Epicor Prophet 21
8.8
Revenue Recognition
DELMIAWORKS
Epicor Prophet 21
8.4
Cash Management
DELMIAWORKS
Epicor Prophet 21
8.7
Asset Management
DELMIAWORKS
Epicor Prophet 21
8.8
Travel & Expense Management
DELMIAWORKS
Epicor Prophet 21
8.2
Budgetary Control & Encumbrance Accounting
DELMIAWORKS
Epicor Prophet 21
8.4
Period Close
DELMIAWORKS
Epicor Prophet 21
8.9
Transactions Tax
DELMIAWORKS
Epicor Prophet 21
7.5
Subledger Reconciliations
DELMIAWORKS
Epicor Prophet 21
8.3
3rd Party Accounting Systems
DELMIAWORKS
Epicor Prophet 21
6.6

Project Financial Management

DELMIAWORKS
Epicor Prophet 21
8.7
Budgeting and Forecasting
DELMIAWORKS
Epicor Prophet 21
8.6
Project Costing
DELMIAWORKS
Epicor Prophet 21
8.6
Cost Capture
DELMIAWORKS
Epicor Prophet 21
8.6
Capital Project Management
DELMIAWORKS
Epicor Prophet 21
8.8
Customer Invoicing
DELMIAWORKS
Epicor Prophet 21
8.8
Customer Contract Compliance
DELMIAWORKS
Epicor Prophet 21
8.7
Project Revenue Recognition
DELMIAWORKS
Epicor Prophet 21
8.8
Project Financial Performance Analysis
DELMIAWORKS
Epicor Prophet 21
8.8
Project Financials Dashboard
DELMIAWORKS
Epicor Prophet 21
8.8
Real-time Financial Reporting
DELMIAWORKS
Epicor Prophet 21
8.3
Embedded Business Intelligence
DELMIAWORKS
Epicor Prophet 21
8.7
Project Planning Collaboration
DELMIAWORKS
Epicor Prophet 21
8.7

Project Execution Management

DELMIAWORKS
Epicor Prophet 21
3.7
Project Planning and Scheduling
DELMIAWORKS
Epicor Prophet 21
3.7
Project Manager Dashboard
DELMIAWORKS
Epicor Prophet 21
3.7
Resource Manager Dashboard
DELMIAWORKS
Epicor Prophet 21
3.7
Task Insight for Project Managers
DELMIAWORKS
Epicor Prophet 21
3.7
Project Manager Mobile Functionality
DELMIAWORKS
Epicor Prophet 21
3.2
Team Member Task Collaboration
DELMIAWORKS
Epicor Prophet 21
3.2
Team Member Mobile Functionality
DELMIAWORKS
Epicor Prophet 21
4.2
Project Candidate Search
DELMIAWORKS
Epicor Prophet 21
3.6
Project Candidate Comparison and Analysis
DELMIAWORKS
Epicor Prophet 21
4.5
Defineable Resource Pools
DELMIAWORKS
Epicor Prophet 21
3.7
Defineable Resource Pools
DELMIAWORKS
Epicor Prophet 21
3.7
Talent Profiles
DELMIAWORKS
Epicor Prophet 21
4.5
Real-Time Project Reporting
DELMIAWORKS
Epicor Prophet 21
3.2
Absence Management
DELMIAWORKS
Epicor Prophet 21
3.6
Product Lifecycle Management
DELMIAWORKS
Epicor Prophet 21
2.7

Grants Management

DELMIAWORKS
Epicor Prophet 21
4.9
Award Lifecycle Management
DELMIAWORKS
Epicor Prophet 21
4.0
Spending Control
DELMIAWORKS
Epicor Prophet 21
4.8
Indirect Cost Management
DELMIAWORKS
Epicor Prophet 21
4.9
Billing
DELMIAWORKS
Epicor Prophet 21
6.1

Procurement

DELMIAWORKS
Epicor Prophet 21
8.5
Sourcing Team Collaboration
DELMIAWORKS
Epicor Prophet 21
8.7
Sourcing Analysis
DELMIAWORKS
Epicor Prophet 21
8.7
Bids Analyzed and Compared
DELMIAWORKS
Epicor Prophet 21
8.7
Catalog Shopping E-Commerce for Employees
DELMIAWORKS
Epicor Prophet 21
5.0
Contract Authoring
DELMIAWORKS
Epicor Prophet 21
8.8
Contract Compliance Management
DELMIAWORKS
Epicor Prophet 21
8.7
Contract History
DELMIAWORKS
Epicor Prophet 21
8.6
Contract Renewal Automation
DELMIAWORKS
Epicor Prophet 21
8.7
Contract Repository
DELMIAWORKS
Epicor Prophet 21
8.9
Contract Standardization and Enforcement
DELMIAWORKS
Epicor Prophet 21
8.8
Electronic Signatures
DELMIAWORKS
Epicor Prophet 21
8.7
Invoice Automated Matching
DELMIAWORKS
Epicor Prophet 21
8.7
Purchasing Risk and Compliance Management
DELMIAWORKS
Epicor Prophet 21
8.9
Requisitions-to-Purchase Orders Integrated
DELMIAWORKS
Epicor Prophet 21
8.8
Spend Compliance Management
DELMIAWORKS
Epicor Prophet 21
8.8
Supplier Assessment
DELMIAWORKS
Epicor Prophet 21
8.7
Supplier Communication and Collaboration
DELMIAWORKS
Epicor Prophet 21
8.7
Supplier Management
DELMIAWORKS
Epicor Prophet 21
8.7
Supplier Portal
DELMIAWORKS
Epicor Prophet 21
8.8

Risk Management

DELMIAWORKS
Epicor Prophet 21
8.6
Risk Repository
DELMIAWORKS
Epicor Prophet 21
8.9
Control Management
DELMIAWORKS
Epicor Prophet 21
8.9
Control Mapping
DELMIAWORKS
Epicor Prophet 21
8.9
Control Efficiency Assessments
DELMIAWORKS
Epicor Prophet 21
8.9
Automated Control Assessments
DELMIAWORKS
Epicor Prophet 21
8.9
Assessment Capture
DELMIAWORKS
Epicor Prophet 21
8.9
Issue Detection
DELMIAWORKS
Epicor Prophet 21
8.9
Automatic Notification
DELMIAWORKS
Epicor Prophet 21
8.9
Remediation and Certification
DELMIAWORKS
Epicor Prophet 21
6.4

Logistics

DELMIAWORKS
Epicor Prophet 21
7.5
Transportation Planning and Optimization
DELMIAWORKS
Epicor Prophet 21
7.7
Transportation Sourcing Management
DELMIAWORKS
Epicor Prophet 21
7.6
Transportation Process Integration
DELMIAWORKS
Epicor Prophet 21
7.7
Transportation Execution Management
DELMIAWORKS
Epicor Prophet 21
7.7
Freight Payment Automation
DELMIAWORKS
Epicor Prophet 21
7.6
Trade Management
DELMIAWORKS
Epicor Prophet 21
6.8
Trade Regulatory Compliance Management
DELMIAWORKS
Epicor Prophet 21
6.0
Customs Entry Management
DELMIAWORKS
Epicor Prophet 21
6.8
Customs Document Management
DELMIAWORKS
Epicor Prophet 21
7.2
Customs Document Collaboration
DELMIAWORKS
Epicor Prophet 21
6.1
Fulfillment Management
DELMIAWORKS
Epicor Prophet 21
8.5
Inventory Visibility
DELMIAWORKS
Epicor Prophet 21
8.8
Warehouse Workforce Management
DELMIAWORKS
Epicor Prophet 21
8.6

Manufacturing

DELMIAWORKS
Epicor Prophet 21
3.4
Production Process Design
DELMIAWORKS
Epicor Prophet 21
5.5
Supply Chain Business Flows
DELMIAWORKS
Epicor Prophet 21
4.5
Production Management
DELMIAWORKS
Epicor Prophet 21
4.5
Contracted Manufacturing Management
DELMIAWORKS
Epicor Prophet 21
4.5
Configuration Management
DELMIAWORKS
Epicor Prophet 21
2.7
Work Definition
DELMIAWORKS
Epicor Prophet 21
3.0
Work Execution
DELMIAWORKS
Epicor Prophet 21
4.3
Advanced Fulfillment
DELMIAWORKS
Epicor Prophet 21
1.0
Manufacturing Costs
DELMIAWORKS
Epicor Prophet 21
1.0

Supply Chain

DELMIAWORKS
Epicor Prophet 21
8.0
Forecasting
DELMIAWORKS
Epicor Prophet 21
8.1
Inventory Planning
DELMIAWORKS
Epicor Prophet 21
7.7
Multi-tier Supply Chain Planning
DELMIAWORKS
Epicor Prophet 21
8.4
Performance Monitoring
DELMIAWORKS
Epicor Prophet 21
8.0

Product Lifecycle Management

DELMIAWORKS
Epicor Prophet 21
7.4
Ideation Management
DELMIAWORKS
Epicor Prophet 21
7.9
Requirements Management
DELMIAWORKS
Epicor Prophet 21
7.9
Proposal Management
DELMIAWORKS
Epicor Prophet 21
7.9
Innovation Portfolio Management
DELMIAWORKS
Epicor Prophet 21
6.4
Product Master Data Management
DELMIAWORKS
Epicor Prophet 21
8.9
Vendor Portal
DELMIAWORKS
Epicor Prophet 21
8.9
Project Portfolio Management
DELMIAWORKS
Epicor Prophet 21
3.6

Pros

DELMIAWORKS

  • IQMS does a good job of responding to customer issues. Their tech staff helps with any problems until they are solved sometimes expediting issues up to testing to get the issue resolved.
  • IQMS has competent trainers that do on sight training. They have helped in this area a couple of times with implementation of different modules.
  • IQMS is very user friendly from the production floor all the way to the top of your organization.
Marie Wheaton | TrustRadius Reviewer

Epicor Prophet 21

  • The system allows us to pretty much design it to work the way want it to work. It is a very flexible system for the most part.
  • The system doesn't let you make too many shortcuts with getting something processed. It forces you to go through the proper steps.
  • The system keeps track of everything and can be easily retrieved through history searches. Detailed reports, graphs, ....
Michael Gonzalez | TrustRadius Reviewer

Cons

DELMIAWORKS

  • Accounting reports: accrued receipts reporting makes it difficult to reconcile.
  • Fixed assets: depreciation posts to the general ledger at the asset level, generating inordinately large numbers of relatively meaningless transactions.
  • Process cost: PIT display lacks many useful fields, including vendor name and number.
  • Financial reports carry beyond two decimal places.
  • Report structures are not sensibly arranged, and many reports imbed data within text fields, making manipulation and reporting more time-consuming.
Anonymous | TrustRadius Reviewer

Epicor Prophet 21

  • Prophet 21 could use better management tools for its own data. The database has a tendency to bloat and over time can grow exceedingly large without administrative intervention.
  • The UI can be cluttered at times and the windows tend to jump into focus or drop from focus when it isn't expected causing user confusion and data entry errors.
  • Branding on forms and the UI is almost nonexistent. Customizations of screen aesthetics and form layout options should be easier and not require custom programming.
Charles Moon | TrustRadius Reviewer

Likelihood to Renew

DELMIAWORKS

DELMIAWORKS 8.0
Based on 1 answer
Given how invested we are it would be hard not to renew as don't want to go through another implementation.
Anonymous | TrustRadius Reviewer

Epicor Prophet 21

Epicor Prophet 21 9.1
Based on 1 answer
I've used Epicor Prophet 21 for about 12 years (in various iterations). It started out as CommerceCenter by Prophet 21 then became Prophet 21 by Activant and then Prophet 21 by Epicor. So frequently, when a software company is acquired, it stops being great. That has not been the case with Epicor Prophet 21. Over the years they've been under Epicor, the product has just gotten better and better, with major extensibility enhancements and new mobile components coming online.
Aaron Pace | TrustRadius Reviewer

Usability

DELMIAWORKS

DELMIAWORKS 7.0
Based on 1 answer
Overall much easier to use than our previous system.
Anonymous | TrustRadius Reviewer

Epicor Prophet 21

Epicor Prophet 21 8.2
Based on 1 answer
Overall, I love using Prophet 21. With a few rare exceptions, functions within the application have been streamlined so they can be used with as few clicks and key presses as possible. That's not to say they've given up any functionality. The platform is incredibly powerful; just easy to use.
Aaron Pace | TrustRadius Reviewer

Reliability and Availability

DELMIAWORKS

No score
No answers yet
No answers on this topic

Epicor Prophet 21

Epicor Prophet 21 8.2
Based on 1 answer
When hosted locally, you don't have to worry about outages unless the power goes out and the battery backups fail. It can also be hosted in the cloud which is as reliable as your internet connection. There's really no concern for outages in the software by itself. Outages are controlled by external factors.
Aaron Pace | TrustRadius Reviewer

Performance

DELMIAWORKS

No score
No answers yet
No answers on this topic

Epicor Prophet 21

Epicor Prophet 21 6.4
Based on 1 answer
I do feel like there are some screens and reports that could be streamlined. Prophet 21 likes to load features all at once when going into a program but a quicker load time into order entry, for example, is worth having a little latency while a non-essential tab that doesn't get used very often is opened.
Aaron Pace | TrustRadius Reviewer

Support Rating

DELMIAWORKS

DELMIAWORKS 2.0
Based on 1 answer
Very poor, try to call company support as a last resort as I know how much time it will take out of my day without getting a solution. It seems like the help desk does not have appropriate experience using the software. It would be nice of there was a separate support line to call for more experienced users of the software so we don't get someone just reading from the help file.
Anonymous | TrustRadius Reviewer

Epicor Prophet 21

Epicor Prophet 21 5.8
Based on 2 answers
The support is some of the worst I've seen across all the 122 software vendors we work with. Everything is offshore and it is always vague answers, links to wiki's that don't apply, and when we pay for project support they charge $200 an hour for someone who works remote from Mexico to call you on a poor quality VoIP connection that isn't all that well trained and often doesn't have basic IT skills
Chris Stovel | TrustRadius Reviewer

In-Person Training

DELMIAWORKS

No score
No answers yet
No answers on this topic

Epicor Prophet 21

Epicor Prophet 21 8.2
Based on 1 answer
The on-site training was great. I give it a 9 because the trainer was a chain smoker who had to excuse herself a lot to smoke. Kind of unprofessional. She was a very good trainer though.
Aaron Pace | TrustRadius Reviewer

Online Training

DELMIAWORKS

No score
No answers yet
No answers on this topic

Epicor Prophet 21

Epicor Prophet 21 7.3
Based on 1 answer
I had a great time with the online training. Most of the online trainings were live which meant you had opportunity to interact with instructors. I liked trying to derail them by posting funny comments to the chat window. The only complaint I had about these is they weren't recorded for later use. Well, another complaint is that they were sometimes too short.
Aaron Pace | TrustRadius Reviewer

Implementation Rating

DELMIAWORKS

DELMIAWORKS 7.0
Based on 1 answer
It is nice that an IQMS employee helps you with the implementation, however they were more of a technical resource than a project management resource. I wish they could provide a more off the shelf timeline given their experience in implementing the system.
Anonymous | TrustRadius Reviewer

Epicor Prophet 21

Epicor Prophet 21 6.4
Based on 1 answer
The overall implementation is smooth. Prophet 21 sends someone on-site for as many days as you need them to step through the initial implementation. Data conversion is the biggest trick. Make sure you get help with that portion of implementation. Also, be sure to offer plenty of training incentives to keep people coming back for more training. A little money spent up front will save you tons of headaches later.
Aaron Pace | TrustRadius Reviewer

Alternatives Considered

DELMIAWORKS

Workday is wonderful from an HR perspective and has way more functionality than IQMS. Workday is also much more intuitive to use and is more customizable to suit your needs. It has much more reporting functionality. I did not select IQMS, it was already in place when I started with the company.
Amanda Koehn, SHRM-SCP | TrustRadius Reviewer

Epicor Prophet 21

I have not looked at them in detail, but have received a lot of positive comments through out the industry, we're on the fence in regards to viability of cloud based solutions, but from the information we have received it seems like NetSuite has developed a good solution for the industry.
Anonymous | TrustRadius Reviewer

Scalability

DELMIAWORKS

No score
No answers yet
No answers on this topic

Epicor Prophet 21

Epicor Prophet 21 9.1
Based on 1 answer
Prophet 21 is very reliable. The database is robust and well designed. The application is also hard to break. If there's one feature I don't like, it's that they haven't accounted for the dreaded single quote. That's kind of the bane of Microsoft SQL's existence. They need to escape that character in every field that will accept it in the system. Otherwise, the system throws all kinds of errors and many times will crash.
Aaron Pace | TrustRadius Reviewer

Return on Investment

DELMIAWORKS

  • Our implementation of warehouse management was probably the best investment our company has made recently. The control gained over our inventory is a tremendous asset and allows to see in an instant whether or not we can meet our customers' demands.
Bev Rosebrough | TrustRadius Reviewer

Epicor Prophet 21

  • P21 has been very good with how we handle cash collections and had a positive impact for us.
  • P21 user interface saves time and thus makes people more efficient by allowing customizations.
  • With ordering, inventory, customer information, and CRM all in one location it makes the need for other programs like goldmine become obsolete.
Jim Barber | TrustRadius Reviewer

Pricing Details

DELMIAWORKS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Epicor Prophet 21

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

DELMIAWORKS
4.2
Epicor Prophet 21
9.4

Likelihood to Renew

DELMIAWORKS
8.0
Epicor Prophet 21
9.1

Usability

DELMIAWORKS
7.0
Epicor Prophet 21
8.2

Reliability and Availability

DELMIAWORKS
Epicor Prophet 21
8.2

Performance

DELMIAWORKS
Epicor Prophet 21
6.4

Support Rating

DELMIAWORKS
2.0
Epicor Prophet 21
5.8

In-Person Training

DELMIAWORKS
Epicor Prophet 21
8.2

Online Training

DELMIAWORKS
Epicor Prophet 21
7.3

Implementation Rating

DELMIAWORKS
7.0
Epicor Prophet 21
6.4

Scalability

DELMIAWORKS
Epicor Prophet 21
9.1

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