DemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers.
The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.
Dataloader.io is the tool SF recommends you use in addition to their native built in Data Import Wizard (which I did not see on this search list). Those tools are less comprehensive in comparison to DemandTools. DemandTools allows you to drill even to the parent level and make …
Though RingLead has much more to offer in terms of automation (and it is in Salesforce rather than a separate program), DemandTools still has our heart.
DemandTools is very cost-friendly and we were able to increase the value of DemandTools by programming in additional saved …
The only other tool I use is the Workbench website, used to change one or two records at a time. I use that when we have only a few changes to make, as it's faster than using a MassEffect.
I have looked at SOQLX and Workbench for some of our basic queries and updates. I am normally a Mac user and only use a PC for Demand Tools. I use the other tools as they work on the Mac.
DemandTools does not require any coding knowledge, as long as the user understands the relationships between objects, they can easily query the desired data and make updates directly, which is user friendly. DemandTools modules covered all the functional tools that a data …
I have used DataLoader. It is a simple tool for inserts, upserts and deletions of records in a single object. It's great if you have a spreadsheet of ID's that need a field change. It is extremely limited, and has none of the additional features of functionality of …
I found DemandTools to be a more robust solution that others on the market and despite the aged interface, its still very powerful and easy to use. I needed an all in one solution and DemandTools provides me all the functionality i need and then some.
We tried these products, and also Duplicate Check for Salesforce from Plauti. All of these are great tools but for us specifically DemandTools worked the best and fastest.
DemandTools is much more user friendly for modifying data in Salesforce. You can modify the data in Salesforce without having to export it and reload it.
We looked at Cloudingo before finalizing DemandTools. Since we purchased it before the Validity acquisition, it was commercial off the shelf software, which made it very appetizing for our data security team. In addition to this, DemandTools offered a much higher level of …
I have also used the free Salesforce tools (Workbench and Apex Data Loader). The only thing those tools provide (that I use) over DemandTools is querying (Workbench) and exporting (Apex Data Loader) of deleted records. DemandTools is a superior tool in terms of features and …
DemandTools is perfect for any system that constantly adds new records to its database. For example, in higher education, we are constantly purchasing search names from various vendors and DemandTools allows us to make sure we are not doubling up on the same records. It saves us money in the long run as we are not mailing out multiple copies of our brochures to the same person.
I wish I could make changes to my existing scenarios using save rather than having to create a whole new scenario. Maybe you can, I just haven't been able to.
Some features aren't user intuitive and it takes a while to learn.
It's a great product. The only thing that holds us back is it was frustrating working with their sales team. We also don't like that when Validity purchased DemandTools they immediately started charging us quite a bit while it had been free for non-profit users when CRMFusion owned it. They also don't let you buy it for just 1 or 2 seats, you have to pay, I believe, in batches of 100 seats.
Support can be slow so do not expect quick turn for urgent issues. Help for specific queries not not there. Product tech support is offered. It would be great if query support, even if paid, was offered The training webinars help with the basics but not much if you need advanced functionality.
The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.
I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.
Though RingLead has much more to offer in terms of automation (and it is in Salesforce rather than a separate program), DemandTools still has our heart. DemandTools is very cost-friendly and we were able to increase the value of DemandTools by programming in additional saved scenarios. I decreased admin time in the DemandTools suite by approximately 25% after implementing saved scenarios for every reoccurring update or list upload.