Demodesk vs. Gong

Demodesk is perfect for sales and marketing professionals, particularly in the technology & software space. Instead of screen sharing a demonstration, you can use their platform. This causes many fewer issues with lagging, poor internet connection, etc., which causes a much smoother demonstration of the software. It is great for marketing as well as being able to incorporate branding and improving consistency in the appearance of sales meetings.

Incentivized

Gong is incredible for someone with ADHD like myself. No matter how hard I try to listen and take notes during calls, I always miss things (things that I've promised to do or find out, and things that the prospects says or asks for), and Gong provides a concise list of those action items and promises after each call. It's also great for ramping quickly at a new sales org. The best way to get comfortable on the phones is to get on the phones... but listening to peers' calls is the next best thing!

Incentivized

• Allows attendees to work on the same screen without downloading anything.
• No downloads or lags in the software.
• Clean interface.
• Ability to record sessions.
• Interactive screen-sharing.

Incentivized

• Conversation insights:
• Ability to save snippets of conversations to come back to rather than watch the full call again.
• Share calls and snippets of conversations to colleagues:
• Categories conversations and snippets into folders so you can go back and review a bank of examples quickly. This has been particularly helpful when examining the types of language our prospects use, allowing us to go back and improve our marketing copy.

Incentivized

• Interface
• Aesthetics
• Pricing Model

Incentivized

• Sometimes the transcriber gets the words wrong from the call but more often than not it is funny rather than offensive. I appreciate there are limitations to what it can pick up
• On rare occasions Gong may accidentally attribute the next action to the wrong person but this doesn't happen very often

Incentivized

We love Gong and our customers like it too. We can bring additional value by being to provide a dialogue of all our customer conversations.

Incentivized

For what it advertises it should be doing, Gong is serving exactly that need. It's fairly self-service, and managers can access the platform to search for the team members they need to review. This also provides a seamless way to track items and maintain records of these calls without requiring manual triggers.

Incentivized

I give them a 10 because, I have been using Gong for over a year now and have never had issues or concerns go un resolved in a day or two. Their communication is impeccable and their tech support is very hands on and prompt

Incentivized

This is nothing something I'm able to answer

Incentivized

The recording space in the cloud and the virtual display is something Microsoft Teams is missing. As per my personal experience, Demodesk is much more faster than other conference tools. Also, it's more reliable when the internet connection is low or not good. The lag rate is a lot less, which makes this tool a differentiator.

Incentivized

I've used Chorus at a past company. It seems to do the transcriptions similarly accurately to Gong. Good enough call recording. The call feedback can be done too although maybe not as easily. I do not believe Chorus can create call playlists. I do feel there are a lot less analytics pieces to Chorus too. There are many feature addons in Gong to help sales motions.

I was not involved with the process

Incentivized

I was not involved with the process

Incentivized

• Demodesk has helped to improve sales by 15%.
• Demodesk help to be hands on with out customers and had reduced churn significantly.

Incentivized

• Positive - allowed to review calls and find key points to focus on. Save time instead of having to review notes
• Positive - allowed to share recordings and notifying when the call has been reviewed. This means you can follow up in a timely matter
• Positive - Allows for managers to provide feedback

Incentivized