Likelihood to Recommend If you have lots of servers to manage, lots of credentials, different protocols, documents, other files, and need a single tool to manage it, this is the tool. Active Directory integrated, user and groups permissions, audit everything, keep data in encrypted files or in a database, customize everything, even the installer,
Read full review I often get asked, why not the "free" stuff (VirtualBox), and/or why not VMWare. VirtualBox, etc. are not as performant for interactive usage. I think they are fine for small applications, perhaps some enterprise app usage, but for developers, it's not good enough. VMWare has become too enterprisey and lacks some of the user-friendly stuff that Parallels focuses on. Ultimately, for developer types running OSes for deep tasks, Parallels is unrivaled.
Read full review Pros Customer service delivery, whereby you can connect to clients to assist and resolve an incident. Working from home logging onto office based machine. It helps to attend to a problem more quickly, thereby saving the cost of relocation and commuting to distant places. Speed and cost elements are critical here. Read full review File Transfer - You can easily transfer files between Parallels virtualized desktops and the host desktop either through Copy and Paste functionality, or Drag and Drop. You can also configure shared folders. Switch Between Virtual and Host Desktop - You can configure swipe gestures on a MacBook Pro to be able to switch between the virtualized and host desktop. You can also launch apps from the OS X Taskbar. Performance - Apps in Parallels run quite smoothly on my 2015 MacBook Pro, as of 2020. Considering they are running on a 5-year-old computer, I give Parallels top marks for performance. Read full review Cons I would like to see advanced auditing in the Devolution's drive data source like there are in some of the others. But that's just something I'd like to see, it doesn't hinder my using the app. I would love to see even more addons available from even more software and service developers, but again the addon manager is great already so it's not a hindrance what so ever. Read full review The ability to do snapshots, backups, and other types of branching for VMs is a little confusing and takes a bit to get used to The Parallels tools frequently pop up windows advertising functionality, while this is helpful at times it can also happen when you are doing a presentation or typing in a password. Careful using the VMs on a shared cloud drive such as Dropbox or OneDrive, there are hundreds and sometimes thousands of files which are updated when running a VM and this can clog up your Dropbox or OneDrive sync for minutes to hours even on a 2gb connection. Read full review Likelihood to Renew I've been using RDM for about 10 years now. I started with the free version, which I used for a few years, and eventually switched to the Enterprise version. I can never go back now! I use this tool for everything and cannot see doing my job without it! Whenever we have someone new come in or bring in a vendor/contractor, they always ask me what RDP tool I'm using. Once I explain about it's features and all, they're usually instantly sold on it. :)
Read full review Users are familiar with the application which will keep us going for a little while. However since we are seeing a decline for a need for the software, I wouldn't be surprised to find that this answer changes dramatically in the near future. We would probably keep it to some extent, but we would probably reduce our licensing count.
Read full review Usability I use this tool for almost everything in my day to day job. I launch the VMware VI Client from RDM. I launch vSphere Web Client Sessions from RDM. I RDP from RDM. Access Dell iDRAC and HP iLO via RDM, as well as Cisco UCS Manager and iKVM. I have saved SSH Sessions to my VMware hosts. I have URLs saved to get to things like IPAM, etc
Read full review It has a good integration, including the connection of peripherals. Taking files back and forth works well and I can attach my Home drive as a network drive in Windows. There is even integration with iCloud and other macOS services. There are also a few different display modes which are useful and fleixible (coherence, windowed, full-screen with multiple screens)
Read full review Support Rating I've never had to use support as I've never had an issue. That said, you can open a support ticket right from the UI. The user forums are active, and there are thousands of threads covering many topics. Very easy to get support if needed. This is an easy ten.
Read full review So, this rating is a little skewed toward older behavior from Parallels, as I haven't had to contact them recently. However, in an older version of Parallels, an "update" included pop-ups urging users to upgrade to the latest version, implying that their current version wouldn't work for the latest MacOS. I found it very frustrating to be getting ads for a new version of the software in a version I had already paid for. I contacted support about this and got a generic, uncaring response. It was pretty disappointing.
Read full review Implementation Rating The implementation was completely successful. We had no issues!
Read full review The only advice I can provide is think about who is using the product and build the image based on the true needs of the user.
Read full review Alternatives Considered The types of sessions. You are not limited to just RDP sessions, you can do SSH, Web Browser, iLO, or really any session you can imagine that you might use to connect to a remote service The extensions, add-ons, and features of RDM. You simply can do a lot more. Automation - There's additional things you can do that help automate your workday to make things easier The interface - It's easier to navigate and deal with multiple sessions at a time. Read full review Main two features that made the balance decission go to the Parallels Desktop were the possibility to pause the Windows partition easily (allowing to consume less resources in Mac and save battery) and the other one is the user interface feature called "Coherence" with allows you to show the Windows application windows as if they were native to the
macOS , allowing for a better user experience.
Read full review Return on Investment A common place for storage for all users. Instead of employees using multiple different password management systems, they all use Remote Desktop Manager to store them now. We don't have to buy licenses from multiple vendors when everyone uses Remote Desktop Manager. Read full review Avoid extra costs: majority of users have a Mac, so if they needed to dod something that is Windows related, it will require to users have an extra computer to do that tasks, and this have a lot of costs Developers have more concerns how websites behaves on Windows only browsers, which increased the satisfaction of users Read full review ScreenShots Remote Desktop Manager Screenshots