What users are saying about
100 Ratings
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Score 8.3 out of 100
56 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

Remote Desktop Manager

If you have lots of servers to manage, lots of credentials, different protocols, documents, other files, and need a single tool to manage it, this is the tool. Active Directory integrated, user and groups permissions, audit everything, keep data in encrypted files or in a database, customize everything, even the installer,
Anonymous | TrustRadius Reviewer

Parallels Desktop

Parallels is excellent for QA teams who need to test on a variety of operating systems, or from Mac users who need to run Windows apps in an integrated way simultaneously with their Mac apps, without a lot of performance overhead. Parallels is especially well-suited for power users who have state-of-the-art hardware running the latest version of both Parallels and Mac OS X. It is less-suited for those who cannot upgrade to the newest version of OS X or Parallels, as certain combinations of host operating system with Parallels will not work at all. It is also less-suited for those without high end hardware, and for game developers, VR developers, and others who are hoping to run PC games on a Mac at a decent frame rate. Finally, Parallels is also not suited for those who wish to run very old versions of Mac OS X like Snow Leopard (released in June 2009) which is only supported in its hard-to-find Server edition, or older than Snow Leopard, which are not supported at all.
Jonah Dempcy | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

Remote Desktop Manager
8.6
Parallels Desktop
9.4
Screen sharing
Remote Desktop Manager
8.3
Parallels Desktop
8.0
File transfer
Remote Desktop Manager
8.5
Parallels Desktop
8.9
Secure remote access with Smart Card authentication
Remote Desktop Manager
8.9
Parallels Desktop
Access to sleeping/powered-off computers
Remote Desktop Manager
8.7
Parallels Desktop
10.0
Over-the-Internet remote session
Remote Desktop Manager
8.0
Parallels Desktop
10.0
Initiate remote control from mobile
Remote Desktop Manager
9.1
Parallels Desktop
Remote management of servers & workstations
Remote Desktop Manager
8.5
Parallels Desktop
10.0
Remote Active Directory® management
Remote Desktop Manager
10.0
Parallels Desktop
9.0
Centralized management dashboard
Remote Desktop Manager
9.4
Parallels Desktop
7.3
Session record
Remote Desktop Manager
6.9
Parallels Desktop
10.0
Annotations
Remote Desktop Manager
7.7
Parallels Desktop
10.0
Monitoring and Alerts
Remote Desktop Manager
8.2
Parallels Desktop
10.0
Multi-platform remote control
Remote Desktop Manager
9.7
Parallels Desktop
9.3
Instant message
Remote Desktop Manager
Parallels Desktop
10.0

Pros

Remote Desktop Manager

  • Customer service delivery, whereby you can connect to clients to assist and resolve an incident.
  • Working from home logging onto office based machine.
  • It helps to attend to a problem more quickly, thereby saving the cost of relocation and commuting to distant places.
  • Speed and cost elements are critical here.
Emeka Obinnwa | TrustRadius Reviewer

Parallels Desktop

  • USB device compatibility. This is ESSENTIAL when using some of the USB-connected testing hardware I often have to work with.
  • Parallels also makes it seamless to share data between the host OS and the virtual environment.
  • I spend most of my time in Parallels running Windows, but at times I do load up a Linux or Android VM for testing. I am able to switch back and forth between them or run multiples with little to no effort.
Anonymous | TrustRadius Reviewer

Cons

Remote Desktop Manager

  • I would like to see advanced auditing in the Devolution's drive data source like there are in some of the others. But that's just something I'd like to see, it doesn't hinder my using the app.
  • I would love to see even more addons available from even more software and service developers, but again the addon manager is great already so it's not a hindrance what so ever.
Anonymous | TrustRadius Reviewer

Parallels Desktop

  • No update for OpenGL 3, which prevents some 3D applications from launching. The Windows-version of SketchUp is but one example.
  • Frequent (yearly) updates which don't always bring benefits (I always skip at least one version).
  • If you don't be careful, it generates 100s of useless Windows-application wrappers in macOS which sometimes take precedence in spotlight over the Mac apps I usually need to use (e.g. SketchUp, Excel, Word, Evernote...). More than once I launched Parallels instead of opening the native Mac app.
Stefan Boeykens | TrustRadius Reviewer

Likelihood to Renew

Remote Desktop Manager

Remote Desktop Manager 9.1
Based on 1 answer
I've been using RDM for about 10 years now. I started with the free version, which I used for a few years, and eventually switched to the Enterprise version. I can never go back now! I use this tool for everything and cannot see doing my job without it! Whenever we have someone new come in or bring in a vendor/contractor, they always ask me what RDP tool I'm using. Once I explain about it's features and all, they're usually instantly sold on it. :)
Ben Liebowitz | TrustRadius Reviewer

Parallels Desktop

No score
No answers yet
No answers on this topic

Usability

Remote Desktop Manager

Remote Desktop Manager 8.2
Based on 2 answers
I use this tool for almost everything in my day to day job. I launch the VMware VI Client from RDM. I launch vSphere Web Client Sessions from RDM. I RDP from RDM. Access Dell iDRAC and HP iLO via RDM, as well as Cisco UCS Manager and iKVM. I have saved SSH Sessions to my VMware hosts. I have URLs saved to get to things like IPAM, etc
Ben Liebowitz | TrustRadius Reviewer

Parallels Desktop

Parallels Desktop 8.0
Based on 1 answer
It has a good integration, including the connection of peripherals. Taking files back and forth works well and I can attach my Home drive as a network drive in Windows. There is even integration with iCloud and other macOS services. There are also a few different display modes which are useful and fleixible (coherence, windowed, full-screen with multiple screens)
Stefan Boeykens | TrustRadius Reviewer

Support Rating

Remote Desktop Manager

Remote Desktop Manager 9.1
Based on 9 answers
I've never had to use support as I've never had an issue. That said, you can open a support ticket right from the UI. The user forums are active, and there are thousands of threads covering many topics. Very easy to get support if needed. This is an easy ten.
Anonymous | TrustRadius Reviewer

Parallels Desktop

Parallels Desktop 9.0
Based on 7 answers
We have had rare occasions to contact support about the product. Most questions were easily answered from the knowledge base. When we have had to contact support they were able to provide us with a couple of different solutions and enough resources about how to accomplish said solutions that solving the problem was easy enough.
Anonymous | TrustRadius Reviewer

Implementation Rating

Remote Desktop Manager

Remote Desktop Manager 9.1
Based on 1 answer
The implementation was completely successful. We had no issues!
Ben Liebowitz | TrustRadius Reviewer

Parallels Desktop

Parallels Desktop 9.0
Based on 1 answer
The only advice I can provide is think about who is using the product and build the image based on the true needs of the user.
Denise Wade | TrustRadius Reviewer

Alternatives Considered

Remote Desktop Manager

  1. The types of sessions. You are not limited to just RDP sessions, you can do SSH, Web Browser, iLO, or really any session you can imagine that you might use to connect to a remote service
  2. The extensions, add-ons, and features of RDM. You simply can do a lot more.
  3. Automation - There's additional things you can do that help automate your workday to make things easier
  4. The interface - It's easier to navigate and deal with multiple sessions at a time.
Nick Von Ogden | TrustRadius Reviewer

Parallels Desktop

I have not used any other program to meet these needs and to be honest I didn't want to. Parallels had great reviews and from my research it would do what I needed, so there was no reason to look elsewhere. On top of that, Parallels is not overly expensive for the capability you get
nancy lauer | TrustRadius Reviewer

Return on Investment

Remote Desktop Manager

  • The ability for multiple IT support members to quickly connect and resolve issues in a very fast amount of time, with the free version of Remote Desktop manager, made it an easy decision for us to look at purchasing the enterprise version. The price point for the product is excellent as well.
Chris Reddy | TrustRadius Reviewer

Parallels Desktop

  • Parallels has enabled us to move to MacOS for some of our roles, and those users couldn't be happier. Even though they are still using Windows under the covers, Continuity Mode abstracts that away, and users feel like they never have to leave MacOS.
  • We often don't need most of the features that Parallels offers, and so, it doesn't always feel like money well spent. Parallels would do well to consider additional price points to help justify its cost versus free alternatives.
  • Parallels struggles to justify why users should upgrade alongside the yearly MacOS upgrade. Screenshots and email integration are amongst the headlining features this year. Yawn.
Anonymous | TrustRadius Reviewer

Screenshots

Parallels Desktop

Pricing Details

Remote Desktop Manager

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Remote Desktop Manager Editions & Modules

Edition
Single User Subscribtion199.991
Site4999.992
CountryContact Us3
GlobalContact Us4
  1. Per Named User
  2. Unlimited Users, Single Site
  3. Unlimited Users, Multiple Sites, Single Country
  4. Unlimited Users, Multiple Sites, Worldwide
Additional Pricing Details

Parallels Desktop

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Parallels Desktop Editions & Modules

Edition
Parallels Desktop79.991
Parallels Desktop Pro Edition$992
Parallels Desktop Business Edition99.992
Parallels Desktop 1649.993
Parallels Desktop Pro Edition49.994
  1. per license
  2. per license/per year
  3. per license
  4. per license/per year
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Remote Desktop Manager
8.5
Parallels Desktop
6.3

Likelihood to Renew

Remote Desktop Manager
9.1
Parallels Desktop

Usability

Remote Desktop Manager
8.2
Parallels Desktop
8.0

Support Rating

Remote Desktop Manager
9.1
Parallels Desktop
9.0

Implementation Rating

Remote Desktop Manager
9.1
Parallels Desktop
9.0

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