What users are saying about
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Top Rated
1694 Ratings
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Top Rated
1675 Ratings

Dropbox

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Top Rated
1694 Ratings
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Score 8.4 out of 100

Microsoft Office 365

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Top Rated
1675 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Dropbox

Dropbox is very well suited for SOHO professionals and small to medium-sized teams who need solid performing, reliable collaboration tools on a trusted cloud platform provider with very robust security. Where it falls short compared to Google Drive & Google Docs is in the document editing and collaboration tools within the office suite. If you're already using GSuite then you'd likely better suited with Google Drive, but as a long-time user of Dropbox, I still rely on it as both my professional and personal cloud of choice and part of my redundancy for cloud storage. I find the integration with Mac better than any competitors offering and the PC experience is better than most other cloud providers too.
Anonymous | TrustRadius Reviewer

Microsoft Office 365

I strongly recommend Microsoft Office 365, for those companies that are starters or if they're looking for a collaborative Microsoft Suite to reduce deployment times, and stressful management, Office 365 can allow you to run your mail accounts, shared cloud Files and, IM communication, track down the usage of information and leverage the process of delivering to your teams the development of company process. Remember is a great tool if you got a decent Internet Service Provider, if not you'll need another on premise solution to avoid sync issues or data disruptions.
Victor Arana | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Dropbox
8.7
Microsoft Office 365
Versioning
Dropbox
8.6
Microsoft Office 365
Video files
Dropbox
8.7
Microsoft Office 365
Audio files
Dropbox
8.8
Microsoft Office 365
Document collaboration
Dropbox
8.4
Microsoft Office 365
Access control
Dropbox
8.9
Microsoft Office 365
File search
Dropbox
8.5
Microsoft Office 365
Device sync
Dropbox
9.1
Microsoft Office 365

Cloud Storage Security & Administration

Dropbox
8.8
Microsoft Office 365
User and role management
Dropbox
8.6
Microsoft Office 365
File organization
Dropbox
8.9
Microsoft Office 365
Device management
Dropbox
8.9
Microsoft Office 365

Cloud Storage Platform

Dropbox
8.9
Microsoft Office 365
Performance
Dropbox
9.0
Microsoft Office 365
Reliability
Dropbox
9.0
Microsoft Office 365
Storage Reports
Dropbox
8.8
Microsoft Office 365

Pros

Dropbox

  • Dropbox has the ability to automatically sync from other sources. When our Appraisers use their tablets to take pictures, it is set up so that the pictures automatically upload to a folder in Dropbox so that the staff back at the office will then have access to the pictures as well.
  • Dropbox is very easy to use. There is a list of folders on the left-hand side. You simply click and go to each folder to pull up files. You can rename the folders, sort by date, etc.
  • Dropbox has several different options for storage size options. An individual can choose a smaller package or a large corporation could choose bigger packages. There is also a free version that is great for saving pictures from an individual phone or another device.
  • Dropbox has a search feature that saves a lot of time. If you aren't sure where the file you need is, use the search function to quickly find it.
  • Dropbox is cloud based so there are no bulky servers taking up space!
Kristen Reeves | TrustRadius Reviewer

Microsoft Office 365

  • It opens and edits the vast majority of file formats given to us for our education.
  • It's widely used and relatively easy to learn if you've never been exposed to it before.
  • The additional web accessibility is handy for getting some cloud-based documents and emails while away from my computer.
Tom Pentzer | TrustRadius Reviewer

Cons

Dropbox

  • I find it very difficult to share individual folders or subfolders that are within shared folders. For instance, if I want to share just one file, it doesn't allow me to share it with someone who doesn't have access to the shared folder. I don't want to grant access each time to the entire folder, just to the file.
  • I don't love the layout--it's functional, but not inspiring, and it hasn't been updated in so long. It seems as if it's been the same since Dropbox started. I enjoy when products surprise me with functionalities I hadn't even thought of.
  • I don't find the suggestions on the home page helpful. I prefer the layout of Google Drive, where home takes you to things you accessed recently, but also to the entirety of your drive. I don't find the suggestions or the messages on the home page very helpful.
Claire Rivero | TrustRadius Reviewer

Microsoft Office 365

  • I use process flowcharts frequently as a consultant. I have not found a useful Microsoft app to provide this capability that helps produce a professional result. Smart Art is quite limited.
  • Screen capture is limited with tools such as "Snip". I'm forced to use third-party tools such as SnagIt. I use image capture every day to create training materials and reports.
  • Creating documents with an Index and reference paragraphs I find difficult to use.
David DJ Ryan | TrustRadius Reviewer

Likelihood to Renew

Dropbox

Dropbox 9.9
Based on 19 answers
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Michelle Hidalgo | TrustRadius Reviewer

Microsoft Office 365

Microsoft Office 365 10.0
Based on 1 answer
There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.
Rebecca T Barber, MBA, PHD | TrustRadius Reviewer

Usability

Dropbox

Dropbox 8.5
Based on 21 answers
It’s extremely easy to use on any device. I can set access to whole folders or only certain files. I can print, share, and save with very few clicks. I’m able to save high-resolution photos without taking up a ton of space on my phone and can send a link to those files that are too large to email or text.
Jayelynn Willman | TrustRadius Reviewer

Microsoft Office 365

Microsoft Office 365 8.1
Based on 3 answers
Because in spite of allowing so many opportunities and possibilities, this same cause that there is a conflict at the time of manipulating more advanced or specialized options.
Luis Garcia Müller | TrustRadius Reviewer

Performance

Dropbox

Dropbox 8.7
Based on 5 answers
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Adriano Rosa | TrustRadius Reviewer

Microsoft Office 365

No score
No answers yet
No answers on this topic

Support

Dropbox

Dropbox 7.8
Based on 28 answers
In the few years I've used Dropbox, I only had to contact the support team once - and that's pretty incredible for a SaaS company.When I did get in touch, it was a complicated issue but the team did their best to get back to me ASAP and resolved it, even though it seemed impossible at the time. Basically, I deleted a bunch of files without the backup function on - meaning they had to go into the back-end to reverse the damage. Absolutely stellar customer service!
Veronika Baranovska | TrustRadius Reviewer

Microsoft Office 365

Microsoft Office 365 7.6
Based on 47 answers
8 because sometimes you do need to wait for a callback or help.But they are a huge company and I can't expect to have someone at our beck and call the very few times i've needed immediate support.They're always friendly and try hard. Feel like they really want you to be satisfied.
Mike Petrich | TrustRadius Reviewer

Implementation

Dropbox

Dropbox 10.0
Based on 2 answers
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Annesa L Lacey | TrustRadius Reviewer

Microsoft Office 365

No score
No answers yet
No answers on this topic

Alternatives Considered

Dropbox

Compared to all the file-sharing services I've used, Dropbox is the most reliable and easiest to use. They've also done a nice job of adding features/functionality over the years.Actually, one thing I've yet to mention: Dropbox has done a great job of compatibility with different file types. For instance, I could create a design in Illustrator and share the file with a client through Dropbox. For clients that don't have Illustrator, Dropbox will still allow them to view the design.
Brandon Zell | TrustRadius Reviewer

Microsoft Office 365

Office 365 is the industry standard, so much easier to use in the business world. It is more robust than the competition and is a mature product. GSuite may have an edge in user experience on smaller mobile devices, but that is changing. Personally, Guite's email interface and functionality are much better than the one in Microsoft Office 365. The concept of putting things in folders is a bit outdated, and the searchability in GSuite is superior.
Tom Wondra | TrustRadius Reviewer

Return on Investment

Dropbox

  • Due to the nature of the business, it has worked as a solution for file collaboration without the need for expensive hardware.
  • It has eliminated the need to purchase flash drives and the possibility of losing them.
  • It enables and boosts the efficiency of telecommuting.
Jacob Jeffries | TrustRadius Reviewer

Microsoft Office 365

  • Gaining features such as cloud-hosted emails has had a dramatically positive impact, allowing us to reference email no matter where we are.
  • As we use more cloud-sharing features, we're running into less version conflicts and "read only" prompts when someone has a document open.
  • Overall, it's continued to make us more efficient.
Chris Cromer | TrustRadius Reviewer

Pricing Details

Dropbox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Office 365

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Dropbox
8.8
Microsoft Office 365
8.6

Likelihood to Renew

Dropbox
9.9
Microsoft Office 365
10.0

Usability

Dropbox
8.5
Microsoft Office 365
8.1

Reliability and Availability

Dropbox
9.0
Microsoft Office 365

Performance

Dropbox
8.7
Microsoft Office 365

Support

Dropbox
7.8
Microsoft Office 365
7.6

Online Training

Dropbox
9.0
Microsoft Office 365

Implementation

Dropbox
10.0
Microsoft Office 365

Scalability

Dropbox
8.0
Microsoft Office 365

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