What users are saying about
6 Ratings
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Score 6.9 out of 100
9 Ratings
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Score 8 out of 100

Likelihood to Recommend

EaseCentral

Ease Central is nice to have if you need something and aren't too picky. It is helpful to have the availability of file feeds - so that's a lot less work and time put in for benefits enrollments, but it seems to take a long time to get the feeds set up properly. Also, the reporting capability does not allow for a date parameter, which really throws off reporting. If you're a small company, it works okay. I don't think a large company would be at all happy with this.
Rachel Davison | TrustRadius Reviewer

Employee Navigator

Employee Navigator is well suited to introduce the beginning of an HRIS to the organisation. There are excellent features for management to keep track of employee numbers and assets. Employee Navigator is not so well suited as an employee hub. I think the next step here would be to evolve into a directory service that users can use to look up their coworkers' strengths and other work-related attributes.
Tristan Dobbs | TrustRadius Reviewer

Pros

EaseCentral

  • User interface is easy on the eyes. People seem to be able to pick it up really easy, it's simple to operate and has a nice clean look.
  • It's insurance carrier & service vendor "agnostic"...works with every insurance carrier we work with and has numerous preferred vendor partnership with some of the other services our clients want access through all from EaseCentral.
  • Great support team when questions arise. Pretty self explanatory.
Willie Pinkston | TrustRadius Reviewer

Employee Navigator

  • On-Boarding -- you key in a few pieces of information, submit, and then in a few minutes, the new hire receives an email with login information.
  • Mobile Friendly.
  • The system notifies you when someone makes changes, so you can review and approve.
  • Very easy to navigate through the system.
Anonymous | TrustRadius Reviewer

Cons

EaseCentral

  • Setting a date parameter on a report isn't an option.
  • Some things are not customizable.
  • Some of the integration with carriers doesn't work as seamlessly as it should.
Rachel Davison | TrustRadius Reviewer

Employee Navigator

  • It is a great stand alone product. We would like it to tie into a more robust HR solution and communicate with payroll.
  • Initially there are a lot of features that are turned off, I like to know what a program is capable of so I can be more strategic in implementing a solution.
  • Having a broker in the middle is both good and bad.
Andrew Crosby | TrustRadius Reviewer

Support Rating

EaseCentral

EaseCentral 1.0
Based on 1 answer
I've never had to call support for EaseCentral. Our broker typically handles any questions we have.
Rachel Davison | TrustRadius Reviewer

Employee Navigator

Employee Navigator 9.0
Based on 1 answer
So far, we have had very little reason to call in to Employee Navigator support. Our team who works with them have found it easy and simple to work with them when needed. They aren't able to work on much or divulge how the system works internally, nor what's on the roadmap, but it is still helpful to have timely confirmation.
Tristan Dobbs | TrustRadius Reviewer

Alternatives Considered

EaseCentral

My general agency Warner Pacific recommended EaseCentral and I checked it out. Seemed like a great fit and well worth the investment. I know other colleagues that use and are happy with Employer Navigator and some of the other ones. I have not checked out many other options because Warner Pacific did all that research and work for me. 2 thumbs up for EaseCentral
Willie Pinkston | TrustRadius Reviewer

Employee Navigator

Employee Navigator allows us to customize the users experience and build in options that fit our business/clients needs
Robert Church | TrustRadius Reviewer

Return on Investment

EaseCentral

  • Positive. My business increased 35% in 2017.
  • Paperless HR and benefit enrollment all online. I've been able to work with more group more efficiently, effectively, faster and easier.
Willie Pinkston | TrustRadius Reviewer

Employee Navigator

  • Very positive impact on the employees -- open enrollment is a breeze! No more paper, and the dependent information is already there, they just have to make updates.
  • From the employer side, you can print off the changes and key them into payroll -- everything is in one place, and so easy to use.
  • The CFO is happy with the no cost, and less downtime with people asking about benefits.
Anonymous | TrustRadius Reviewer

Pricing Details

EaseCentral

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Employee Navigator

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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