Esker vs. Jotform PDF Editor

Esker On Demand is great for Sales Order Processing order creation. We use it with web services. It can make table read calls, test order creations (simulate order), and help with order creation. They are also working on change order management, but if you have multiple order entry methods or touch points, this feature may not be usable for your company.

Incentivized

Jotform PDF Editor has been a game-changer for a local festival which is a client of mine. I set them up with a Jotform for parade entries to pre-register, then use the PDF Editor to format each entry in an easy-to-read layout so the announcer can read the information as each entry passes during the parade. I set up another client that uses it to track new members. This scenario is a little trickier as the amount of information gathered can vary quite a bit, so it's a little harder to keep the layout of all the entries consistent

Incentivized

• Esker makes automated invoice sending very easy
• Esker tracks the sending of documents & records whether or not the message was successful
• Esker offers various reports that can be very helpful
• Esker stores all of our customers' contact info on the cloud, and it can be accessed from anywhere

Incentivized

• PDF certificate design and layout
• Automatic field value population based on form submission
• Automatic issuing of PDF certificate

Incentivized

• We can't enter credit memos in Esker. Need to enter in SAP and then link.
• PO invoices that were trained to go into the PO bucket, route into the non-PO buckets.
• Freight invoices that have had hundreds going into the non-PO bucket have a tendency to route to the PO-bucket because a PO number is referenced on page 7.

• Exports all fields, not just the ones that have been conditionally filled out.
• Could use better page breaks.
• Would love a clearer editing interface.

Incentivized

Esker does everything that it promises to do, but it is very hard to figure out. I am a very tech-savvy person, but I needed extensive training to be able to use the basic functions of Esker. Once you know what you're doing, it's not too hard, but I don't understand why they couldn't make it easier to use.

Incentivized

They have been very helpful and the online support site is awesome. They keep the site up to date with the latest changes and present challenges to keep learning the new updates to keep things entertaining. They are overall a great crew to work with

Incentivized

I have listed a few that we considered but there were many more in the initial assessment, Esker was priced well and had the best user interface. Was really easy to use and the implementation process was well designed. It was a system that could handle a two tiered delegations of authority for project expenditure and operational expenditure.

Incentivized

Jotform PDF Editor has a feature that natively integrates with Jotform PDF Editor form data. I like the fact that I can easily automate and fill PDF and customise its design based on many multiple purposes of a PDF document.

Incentivized

• We now have reporting available down to the individual field level (changes, errors, etc) and can calculate cost to serve.
• It replaced on-premise hardware with cloud SaaS that is more cost effective and risk adverse.
• It is more intuitive; we can put new hires on order entry and experience less user errors. As a solution owner who fixes problems and answers questions, I don't find myself having to "think" about Esker and it has become a smaller part of my job now that end-users are more self-sufficient.

Incentivized

• Saves hours of time manually inputting data
• Keeps entries consistent well organized

Incentivized