Freshchat vs. Solvemate
Freshchat vs. Solvemate
Product | Rating | Most Used By | Product Summary | Starting Price |
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Freshchat | N/A | A solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers. | $23 per month per user | |
Solvemate | N/A | The Solvemate customer service automation platform is powered by smart conversational AI that allows companies to create personalized chatbot conversations at scale, guiding customers to find answers when they need them, so service teams can focus their expertise where it matters most. According to the vendor, Solvemate’s contextual conversation engine approach helps it to learn more quickly, integrates more easily and resolves requests faster and more reliably. | $399 per month |
Freshchat | Solvemate | |||||||||||||||
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Freshchat | Solvemate | ||||||||||||
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Chat Analytics and Reports |
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Freshchat | Solvemate | |
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Small Businesses | Gist Score 9.6 out of 10 | Smith.ai Live Website Chat Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freshchat | Solvemate | |
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Likelihood to Recommend | 9.0 (25 ratings) | - (0 ratings) |
Likelihood to Renew | 9.5 (2 ratings) | - (0 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 9.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 9.0 (1 ratings) | - (0 ratings) |
Freshchat | Solvemate | |
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Likelihood to Recommend | Freshworks Inc | Solvemate No answers on this topic |
Pros | Freshworks Inc | Solvemate No answers on this topic |
Cons | Freshworks Inc | Solvemate No answers on this topic |
Likelihood to Renew | Freshworks Inc | Solvemate No answers on this topic |
Usability | Freshworks Inc | Solvemate No answers on this topic |
Support Rating | Freshworks Inc | Solvemate No answers on this topic |
Implementation Rating | Freshworks Inc | Solvemate No answers on this topic |
Alternatives Considered | Freshworks Inc | Solvemate No answers on this topic |
Return on Investment | Freshworks Inc | Solvemate No answers on this topic |
ScreenShots |