Likelihood to Recommend I write music and sound design for multiple projects at the same time, all within the same company, sometimes as much as 8-10. It can be hard to keep track of and stay on top of notes and changes, but Adobe Workfront is great at keeping everything organized, and informing you of deadline changes as they occur.
Read full review Function Point Productivity Software Inc.
Well suited in:
Project management from estimate creation to final billing. Time tracking per job. Delegating tasks internally (and externally if choosing to use this feature). Creative agency environments where jobs have many moving parts and employees working on. Customer contact information management. Internal creative collaboration (brainstorming). Management oversight allowing team leads to review hours logged per employee to each job. Read full review Pros Fosters communication between team members. Serves as a virtual "to do list" for me personally - I can track where I am with projects and what there is left to do, and when it's completed. Sharing documents between team members that can be updated. Read full review Function Point Productivity Software Inc.
Time tracking - like several time tracking solutions, FP uses a clock that will track in real time so that you do not need to remember how long you worked on a project to input later. Dashboards - I love FP's dashboards that let me track my personal utilization, the utilization of my team members and all of my open tasks. Reporting - FP's reports provide insight organization-wide into how we are doing and where we (as an organization) are spending our time. As with any reporting, though, it is important to manage the cleanliness of your data to make the reporting useful. Read full review Cons Notifications (sometimes I am emailed when I am tagged, other times I am not) Certain file formats do not render correctly in Workfront Proof (eg, .XLS files) It can be difficult to manage projects if you have not been assigned the correct permissions. Read full review Function Point Productivity Software Inc.
Function Point often provided reports that were inaccurate due to bad calculations. The support team would work with us to troubleshoot these issues, but the fact remained that calculations were wrong. Function Point was purchased by a new parent company that increased prices over their nearest, superior, competitor, pricing themselves out of the market. Function Point's interface is dated, as is its code base. New features are being implemented not as software revisions or upgrades, but as new for-pay features. Read full review Likelihood to Renew All that I've said already is why. I suppose the clearest way to say it is that at this point? I cannot imagine running the 300+ active projects in eMarketing without AtTask; it simply wouldn't be possible and even more; I wouldn't imagine why we'd try to find an alternative tool when we have one meeting our needs.
Adam Messano Senior Project Manager – Resource & Infrastructure Optimization.
Read full review Function Point Productivity Software Inc.
Usability I gave a rating of 10 on overall usability because Workfront is cloud based and very easy to use. Workfront also provides collaboration on projects which is critical to a projects success. The tool gives everyone high level visibility in their projects down to the smallest detail. Wonderful project management system, allows you to cut down on emails, meetings and no more spreadsheets for tracking your projects.
Read full review Function Point Productivity Software Inc.
Reliability and Availability Maintenance is required, but usually after work hours, Some days the proofing tool function is not operational, but this is a new function of the tool that WF is working out. the kinks on. Chrome is the best browser to use the system in and we find Firefox and Explorer lose some view functionality - Gantt Chart, Resource Grid
Read full review Function Point Productivity Software Inc.
Performance Workfront's performance has been very good. Everything always feels very fast and snappy in my experience. We have integrated it with custom scripts to create folder structure for media managing our projects. It works very well.
Read full review Function Point Productivity Software Inc.
Support Rating It would be nice if the support forms were more dynamic so you could add more information to the support ticket when you enter it to reduce back and forth with the support team member. Also communication on escalated tickets isn't always great. It's gotten better over the years but still needs improvement. Other than that, initial response on support tickets is really quick and the people I've dealt with have always been very professional.
Read full review Function Point Productivity Software Inc.
Receive weekly emails from FP team about new features being added and webinars to review. Always extremely reliable and quick to respond with answers to questions or concerns. Includes function for their clients to make recommendations to their platform. Allows for customization on the back end to provide the best solution/functions for each client. Read full review In-Person Training It was from my boss, not a rep from AtTask.
Read full review Function Point Productivity Software Inc.
Online Training The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.
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Implementation Rating Most people learn as you go, a lot of this stuff requires trial and error throughout so my suggestion is to provide as much information in the upfront and keep it as simple as possible. You can add other tools and features as you go but everyone should have the basics down so no bad habits can start to develop. Be persistent with everyone, and don't be afraid to correct and talk through steps again so everyone is on the same page
Read full review Function Point Productivity Software Inc.
Alternatives Considered Jira is mostly used as a bug locking tool or to track any new development for any specific region/EPIC. But Workfront has a lot of other features which are beneficial in project management. I still consider
Jira and Workfront my top two options for project management and believe both have some of the other useful features which are required to manage any team.
Read full review Function Point Productivity Software Inc.
Workamajig was NOT a good fit, after over a year of back-end setup.
FunctionFox didn't have the financial integration capabilities we needed, but we used it for years and were happy with the service and support. FunctionPoint brought together the 30,000-foot view of the projects and resources with a simplified process for getting day-to-day jobs into the queue, which was essential for our organization.
Read full review Contract Terms and Pricing Model As I stated earlier, I didn't have to pay for Workfront myself- I'm a user under a large organization. I know it's not cheap to implement, I don't know how the price scales for a small-business, but I do like the product enough that I'm going to look into it in the future for my own company.
Read full review Function Point Productivity Software Inc.
Scalability Our organization has thousands of users that use Workfront and it seems to hold up very well. I have not encountered any issues using it and I think it makes it very easy for multiple people to be involved in a project and keep things organized and clear for everyone involved.
Read full review Function Point Productivity Software Inc.
Return on Investment Workfront allowed our company to have multiple offices and work remote and still have projects continually move through the agency The platform allowed streamlined project management needs so PMs could look at a higher level of timing for resourcing needs for a given team Workfront's ease of integration with other tech allowed for a lot of flexibility to meet the needs of individual wants/needs so that each person could do their best work Read full review Function Point Productivity Software Inc.
We have a much more timely and accurate sense of our financials since switching to FunctionPoint Our team is more efficient at tracking time, and we are much more able to track resources and profitability Our accounting manager is able to use Quick Books in a much more efficient manner than previously Read full review ScreenShots Adobe Workfront Screenshots