Rescue is a remote
support solution for PCs, Macs, and mobile devices. Rescue is designed to help IT teams to
offer fast technical support and ensure a secure remote
support session for both the IT professional and the end user. From small
teams of IT helpdesk technicians to enterprise-level organizations, Rescue aims to offer the…
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VNC Connect
Score 7.6 out of 10
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VNC® Connect is presented as a secure, simple remote desktop solution. It enables users to remotely access and control their devices wherever they are in the world, whenever they need to. VNC® Connect covers a wide range of remote access use cases with a single subscription, from remote working to IT support.
LogMeIn Rescue replaced TeamViewer and RealVNC for our companies. We had all of the tools at our disposal and updating is easier then it was with other products.
Customer Service was our number one deciding factor. LogMeIn support teams are top-notch. We never had issues getting product updates, technical support, additional license purchases, and any product-related queries. The ability to run macro & micro level reporting is another …
Have used TeamViewer, Bomgar, GoToAssist, GoToMeeting. LogMeIn Rescue is a light application that is easy to use in comparison to the other competitors. However, it's a bit pricey.
LogMeIn Rescue is an invaluable tool in my IT tool belt. I don't have to install any software on the client's computer, and they cut my access off whenever they want. In other new client's offices, I tend to see the previous IT guy left himself a few backdoors open using TeamVie…
While Windows RDP and RealVNC are easier to use from a technician standpoint, they potentially could leave security holes within your network infrastructure. LogMeIn Rescue provides the security and ease of use to provide clients the support they need.
VNC Connect
Verified User
Technician
Chose VNC Connect
With so many things tech-related we have many options and ways to accomplish the same thing. I think one of the important things to remember is the companies track record and support record for their users. In our experience, VNC Connect has been able to be competitive in all …
VNC Connect works just as well as the top products on the market. At the time VNC Connect was priced better and provided us with a simple reliable tool. VNC Connect works well cross-platform which is important to our institute as we are a 60/40 PC to Mac ratio. Reliability …
VNC works really well. It gives a superior level of access compared to far more expensive products such as GoToAssist or WebEx Support Center, and does so at a tiny fraction of the cost. It also consumes far fewer resources than either of those two competing products. It's an …