What users are saying about
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Top Rated
653 Ratings
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Top Rated
1784 Ratings

Hootsuite

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Top Rated
653 Ratings
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Score 7.8 out of 100

Trello

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Top Rated
1784 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Hootsuite

Hootsuite is well suited for those managing a single social media account or dozens. It can be used by small businesses all the way up to large scale marketing agencies. The ability to post to multiple channels at once is so incredibly helpful and a huge time saver. Give it a try, you will be glad you did.
Anonymous | TrustRadius Reviewer

Trello

Trello is great for tracking the progress of projects that have specific completion dates or tasks that must be finished in specific orders. We've used it for fundraising projects and event planning, not to mention planning of specific work projects. Trello's flexibility makes it so easy to set up and share new boards with interested parties.
Jill Nimmer-Beres | TrustRadius Reviewer

Feature Rating Comparison

Listening/monitoring

Hootsuite
7.5
Trello
Boolean keyword searches
Hootsuite
7.5
Trello
Filtering out noise/spam
Hootsuite
7.0
Trello
Sentiment analysis
Hootsuite
6.9
Trello
Broad channel coverage
Hootsuite
8.5
Trello

Publishing

Hootsuite
8.3
Trello
Content planning and scheduling
Hootsuite
9.2
Trello
Audience targeting
Hootsuite
7.8
Trello
Content optimization
Hootsuite
7.9
Trello
Workflow management
Hootsuite
8.5
Trello

Engagement

Hootsuite
8.2
Trello
Automated routing and prioritization
Hootsuite
7.9
Trello
Customer interaction histories
Hootsuite
8.1
Trello
Bulk actions
Hootsuite
8.5
Trello

Marketing

Hootsuite
7.0
Trello
Lead generation
Hootsuite
7.2
Trello
Content marketing
Hootsuite
7.4
Trello
Paid media management
Hootsuite
6.6
Trello
Campaigns and promotions
Hootsuite
6.9
Trello

Channel coverage/integration

Hootsuite
8.6
Trello
Twitter
Hootsuite
9.4
Trello
Facebook
Hootsuite
9.2
Trello
LinkedIn
Hootsuite
8.9
Trello
Google+
Hootsuite
8.8
Trello
Instagram
Hootsuite
7.9
Trello
Pinterest
Hootsuite
8.2
Trello
YouTube
Hootsuite
7.6
Trello

Reporting/analytics

Hootsuite
7.4
Trello
Campaign success analytics
Hootsuite
7.5
Trello
Real-time tracking
Hootsuite
7.5
Trello
Competitor analysis
Hootsuite
7.3
Trello

Account management

Hootsuite
8.3
Trello
Role-based user permissions & privileges
Hootsuite
8.6
Trello
Mobile access
Hootsuite
8.0
Trello

Project Management

Hootsuite
Trello
7.7
Task Management
Hootsuite
Trello
8.8
Resource Management
Hootsuite
Trello
7.5
Gantt Charts
Hootsuite
Trello
7.0
Scheduling
Hootsuite
Trello
7.5
Workflow Automation
Hootsuite
Trello
7.2
Team Collaboration
Hootsuite
Trello
8.8
Support for Agile Methodology
Hootsuite
Trello
8.3
Support for Waterfall Methodology
Hootsuite
Trello
7.5
Document Management
Hootsuite
Trello
7.4
Email integration
Hootsuite
Trello
7.6
Mobile Access
Hootsuite
Trello
8.2
Timesheet Tracking
Hootsuite
Trello
7.3
Change request and Case Management
Hootsuite
Trello
7.3
Budget and Expense Management
Hootsuite
Trello
7.1

Professional Services Automation

Hootsuite
Trello
8.0
Quotes/estimates
Hootsuite
Trello
7.4
Invoicing
Hootsuite
Trello
7.8
Project & financial reporting
Hootsuite
Trello
8.2
Integration with accounting software
Hootsuite
Trello
8.7

Pros

Hootsuite

  • The great thing about it is that it allows us in making schedules for social media posts belonging to different pages.
  • I strongly appreciate its analytics and tracking the most which help us a lot in facilitating our business in many ways. It let us organize our whole social media. It has made our marketing staff contented.
  • This is the most helpful tool in tracking matrices, followers, posts, and weekly activities as well.
  • This superb tool helps us in keeping the whole social media at a single location.
Jennifer Osborne | TrustRadius Reviewer

Trello

  • Easy color categorization of the "Cards" (which can represent anything from projects to tasks)
  • Ease of use overall - you can divide work into columns and move it from column to column depending on status
  • You can create multiple boards, which are spaces to store tasks (for different work contexts, or even private boards)
  • You can easily share boards with another person
  • You can easily assign tasks (Cards) to persons
  • You can store information in cards, like files and short format text
Wilbert Kramer | TrustRadius Reviewer

Cons

Hootsuite

  • I personally don't like the way Hootsuite displays multiple social channels on the interface. It's very utilitarian and it does have a modern look, but there's just something about the multiple column look that really bugs me. It feels a bit dated and cluttered.
  • I've used both the free and the pro versions before. Pro is somewhat overpriced for the value that it provides and the free version limits you to too few social profiles which puts you in a position to either overpay or go to another option like Buffer which is cheaper but isn't as reliable. I'd say somewhere around $12-15/mo. would make the single-user Pro tier more palatable.
Garrett Genest | TrustRadius Reviewer

Trello

  • Swim Lanes - they are nonexistent. There is a third-party tool to add them but it's buggy as all get out
  • View - I am not sure how to do it but I really wish I didn't have to pick between viewing all cards with no detail or one with all detail. Maybe the ability to collapse and expand?
  • Integrations - It would be amazing if I could easily pop action items from Gmail over to Trello, but right now I can only copy text or upload screenshot attachments.
Sarah Meerschaert | TrustRadius Reviewer

Likelihood to Renew

Hootsuite

Hootsuite 8.4
Based on 74 answers
At this time we are satisfied that Hootsuite offers the most of what we are looking for at the most reasonable price point. As the social media landscape and monitoring/scheduling software changes, so do our needs. We re-evaluate our tools semi-annually or as new tools emerge onto the market. If we find at any point that we aren't gaining an advantage, then we are open to switching products.
Laura Pence | TrustRadius Reviewer

Trello

Trello 10.0
Based on 3 answers
I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
Sahr Saffa | TrustRadius Reviewer

Usability

Hootsuite

Hootsuite 9.1
Based on 27 answers
The layout of horizontal columns for each stream or search is a very cumbersome way to display information. There isn't an easy way to sort, filter, or otherwise re-organize the streams to limit the current view to relevancy. This is one of the primary reasons why we plan to move to another platform.
Matthew Hardesty | TrustRadius Reviewer

Trello

Trello 8.6
Based on 44 answers
Overall, Trello is a great tool to use. It's very user-friendly, very powerful and we've set it up to work well for our team. I've recommended it to others who need something free or very cheap and it's worked well for them too. If you're wanting something with more muscle, then I'd suggest looking at either monday.com or Airtable.
Jared DeLong | TrustRadius Reviewer

Reliability and Availability

Hootsuite

Hootsuite 10.0
Based on 36 answers
Any outages are communicated in advance and have not been a problem. We let our clients know based on communications from HootSuite.Since we operate 24/7 with multiple shifts, planned outages can interfere with our operations, but we can always work around it.
Anonymous | TrustRadius Reviewer

Trello

No score
No answers yet
No answers on this topic

Performance

Hootsuite

Hootsuite 10.0
Based on 32 answers
Hootsuite makes passing on articles from the web very easy- when it works! I have had a number of gliches with Chrome where it does not open properly and the solution (after some toing and froing with support) was to uninstall and reinstall. The support staff are always very helpful (which is great!) but the gliches..... well, they suck when you are already busy!
Michael Royal | TrustRadius Reviewer

Trello

No score
No answers yet
No answers on this topic

Support Rating

Hootsuite

Hootsuite 7.8
Based on 63 answers
Their customer support has been very helpful during the few times I have contacted them. They seem to be knowledgeable and friendly. As users, you can reach them via email, live chat, tickets, and tweeter. They have a help center within the app that provides users with step-by-step guides and a resource library.
Mahmoud Farag | TrustRadius Reviewer

Trello

Trello 8.1
Based on 161 answers
I have never needed to contact Trello's customer support team. For the most part, the app is pretty self-explanatory. I have used their help center and find it really useful, particularly their Getting Started guides, which cover everything from general information to feature deep dives and best practices. The help center is available in six different languages and the Trello Community is there to answer questions along with Trello Support.
Elissa Bernstein | TrustRadius Reviewer

In-Person Training

Hootsuite

Hootsuite 6.0
Based on 1 answer
Very easy to teach and learn
Jessica Rudolph | TrustRadius Reviewer

Trello

No score
No answers yet
No answers on this topic

Online Training

Hootsuite

Hootsuite 10.0
Based on 8 answers
Would rate it a 10. We received two hours of online training and it was of very high-quality. HootSuite also offers HootSuite University which is an extremely comprehensive training portal with self-paced quizzes, training webinars and videos, best-practice papers, product certification, and access to a network of external experts. This is a fantastic resource.
Anonymous | TrustRadius Reviewer

Trello

No score
No answers yet
No answers on this topic

Implementation Rating

Hootsuite

Hootsuite 10.0
Based on 65 answers
One person of the organization must take the time to understand the product throughly. Next that person should work with the Hootsuite team to maximize the architecture of your platform and mitigate any problems that may crop up. Also, if a team members voices a concern or is having a problem roll your sleeves up and help them if not it can kill support for the product and end any chances of a renewal. Lastly, set aside enough time to allow for training and refresher training. Solve all problems ambiguity can not be permitted
Edgar Carpenter IV | TrustRadius Reviewer

Trello

Trello 9.0
Based on 2 answers
For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
Raylene Wall | TrustRadius Reviewer

Alternatives Considered

Hootsuite

Sprout Social has a better UI than Hootsuite. It uses a single feed approach compared to the multi-column layout that allows you to check and uncheck filters based on what you'd like to see at a given moment. Overall, Hootsuite was a better choice for our team given the stronger analytics reporting that it provided. Being in a data-driven business, this was particularly important to us to be able to provide performance metrics to leadership. Both tools are fairly similar, so it really is a toss-up in terms of which you should choose.
Anonymous | TrustRadius Reviewer

Trello

I would say Trello is very well suited for my team's needs as we are relatively small in size but frequently scale up based on the project's size and needs. We tend to use it at a basic level for organizing internal tasks and to-dos, but also develop large complicated boards when need be. It doesn't seem like other systems (like Basecamp) scale very well and really require a more consistent type of workload to make the best use of them.
Joel McAfee | TrustRadius Reviewer

Scalability

Hootsuite

We haven't needed to scale it all.
Anonymous | TrustRadius Reviewer

Trello

No answers on this topic

Return on Investment

Hootsuite

  • Honestly, Hootsuite has been pretty close to a wash for us. The frequency with which we've had to wrestle with our Facebook Business connection has caused us to repeatedly put Hootsuite on the shelf and opt for manual posting to both FB and Instagram.
  • During the times it functioned properly, Hootsuite probably saved us around an hour of work per day, if you factor in both time required to post to various platforms and potential time spent ensuring/editing consistency between posts.
Brock Ross | TrustRadius Reviewer

Trello

  • Trello helps me maintain visibility into what my international teams are doing - even if we can't be in the same room together, we can be on the same board together.
  • Trello helps us manage WIP so as to reduce the amount of things we are trying to do simultaneously.
  • (Negative) Our teams often use Trello as a crutch for traditional communication - instead assuming people will detect changes on the board on their own.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Hootsuite

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Hootsuite Editions & Modules

Edition
Professional$49.001
Team$129.002
Business$599.003
EnterpriseContact for Pricing
  1. per month (1 user / 10 social profiles)
  2. per month (3 users / 20 social profiles)
  3. per month (5, up to 10 users / 35 social profiles)
Additional Pricing Details
For feature comparison across our different plans, please visit: https://www.hootsuite.com/plans

Trello

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Trello Editions & Modules

Edition
FreeForever Free
Business Class12.502
Enterprise17.502
  1. per user/per month
Additional Pricing Details

Rating Summary

Add comparison