What users are saying about
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Top Rated
50 Ratings
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Top Rated
186 Ratings

Hopin

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Top Rated
50 Ratings
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Score 8.6 out of 100

Influitive

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Top Rated
186 Ratings
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Score 9 out of 100

Attribute Ratings

  • Hopin is rated higher in 1 area: Usability
  • Influitive is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating

Likelihood to Recommend

8.8

Hopin

88%
35 Ratings
9.1

Influitive

91%
141 Ratings

Likelihood to Renew

7.9

Hopin

79%
2 Ratings
8.9

Influitive

89%
38 Ratings

Usability

8.8

Hopin

88%
3 Ratings
8.2

Influitive

82%
18 Ratings

Availability

Hopin

N/A
0 Ratings
10.0

Influitive

100%
5 Ratings

Performance

Hopin

N/A
0 Ratings
8.0

Influitive

80%
11 Ratings

Support Rating

7.9

Hopin

79%
2 Ratings
8.9

Influitive

89%
82 Ratings

In-Person Training

Hopin

N/A
0 Ratings
10.0

Influitive

100%
1 Rating

Online Training

Hopin

N/A
0 Ratings
10.0

Influitive

100%
5 Ratings

Implementation Rating

Hopin

N/A
0 Ratings
9.0

Influitive

90%
11 Ratings

Configurability

Hopin

N/A
0 Ratings
9.1

Influitive

91%
1 Rating

Ease of integration

Hopin

N/A
0 Ratings
6.7

Influitive

67%
5 Ratings

Product Scalability

Hopin

N/A
0 Ratings
6.0

Influitive

60%
3 Ratings

Likelihood to Recommend

Hopin

Hopin is very suitable for large events involving 100+ people where there are only a couple of people speaking. You can have a bunch of features such as networking and all in all, is quite a professional experience to use. For smaller groups, It takes too much effort to set up and isn't worth using over Google Meet or Zoom.
Read full review

Influitive

If an organization is looking to start a customer and/or partner advocacy program - Influitive is well suited to provide an amazing experience for members. Its various features and functions lend themselves well to building diversified experiences that, with some creativity from the community manager, can meet the needs of every advocate. Using Influitive has allowed me to grow a vibrant community of customers from around the globe who are more connected than ever to our organization and each other. I wouldn't want to try tackling my job without it!
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Pros

Hopin

  • Awesome for managing several sets of panelists
  • Very easy to manage event attendees
  • Love the chat functionality during the events, enabling the audience to connect with each other
  • Hugely simple for anyone with little tech knowledge to design and run an event
  • Cost effective for the volume of events we run, where we need scale and quality
  • Live streaming an event is also very well catered for
  • Branding across the platform is simple to implement
Read full review

Influitive

  • Customer Support-it doesn't matter how urgent the request is, support is always there to help ease my mind with a couple of different ways to solve the issue.
  • CSM-I have worked with multiple CSMs and they have all been very helpful and patient. They listen to my questions and requests and help me strategize ways to increase engagement in the community.
  • Templated Challenges- I have relied on this feature to help with fun challenges for the advocates. Though I do wish there were some more new ones. I have noticed that most of them are the same as of 3 yrs ago.
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Cons

Hopin

  • The biggest hangup we've encountered is from guest speakers who need to join us on either tablets or smartphones. Hopin doesn't play well with mobile devices for onscreen guests.
  • I'd like to see the broadcasts in vendor booths be recordable in the way broadcasts in the sessions or on the stage are.
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Influitive

  • More "select all" functions, like "assign badge" to a group of people.
  • More targeting at the "notify" stage: there are quite a few activity challenges we'd like to be available to everyone, but only pushed to a subset of customers; and the only workaround now is to clone a challenge and have two sets of targets. It works, but is clunky and clutters up the screen space.
  • I'd love to see a crowdsourced challenge bank, where we can share and borrow content from other hubs.
Read full review

Pricing Details

Hopin

Starting Price

$0

Editions & Modules

Hopin editions and modules pricing
EditionModules
Starter$83.251
BusinessContact Sales2
EnterpriseContact Sales3
Growth$667.004

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Pricing Info

Influitive

Starting Price

Editions & Modules

Influitive editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    To learn more about Influitive's pricing, please reach out to a member of our sales team.

    Pricing Info

    Likelihood to Renew

    Hopin

    We most likely will, but with such a high annual renewal rate, we are forced to look at alternative solutions yearly when that license fee comes due
    Read full review

    Influitive

    Depending on the cost and new features to be added, our company might be motivated to renew the use of Influitive. However, a lot depends on the year to come and the enhancements that can better our experience and add more gamification to the platform. Adding elements that can woo our target audience.
    Read full review

    Usability

    Hopin

    I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.
    Read full review

    Influitive

    Overall, Influitive is very easy to use for customers. There's a bit of a learning curve for new admins, but that's only because Influitive isn't always intuitive. The UI is confusing in certain places. I expect something to be in one place, and I find it somewhere else entirely. This is the only reason my usability rank isn't higher
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    Reliability and Availability

    Hopin

    No answers on this topic

    Influitive

    Yes, always available and extremely quick. The availability is 10 on 10 for sure. We also have situations where their team might not be working or on a holiday, but if we have an event, they are available and ensure smooth running. That is the beauty of having Influitive take care of you.
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    Performance

    Hopin

    No answers on this topic

    Influitive

    Influitive AdvocateHub interacts with Blackbaud Champions and is an on-time response system. What I mean by that is once data is entered in Influitive AdvocateHub, it is updated in real time and I can access a computer and the data is there immediately. Sometimes the rewards do not show up right away and I am under the assumption that the delay is caused by an influx of traffic.
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    Support Rating

    Hopin

    For the most part you're able to get a response from a support person within a few minutes, but there was a stretch when Hopin was reshuffling its staff that it sometimes took 24-48 hours, which is too long. However, as long as the staff remains stable - which seems likely - then its Support team is usually quite responsive.
    Read full review

    Influitive

    I have never had an issue, small or large, that the Influitive support team hasn't taken seriously and given their attention to. Engagement with support is generally quick and painless. There is also a great user community that is monitored to some degree, and general questions are often already available there or answered in short order.
    Read full review

    In-Person Training

    Hopin

    No answers on this topic

    Influitive

    I was taught and made to show all features that could help me learn more about the platform and this was great hands-on training for me. I picked up things faster than others and did have time to create challenges and make changes while someone was around to supervise and help.
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    Online Training

    Hopin

    No answers on this topic

    Influitive

    The training was extensive and gave me the knowledge/ skills that I needed in order to implement my advocacy program using Influitive's Advocate Hub. I also meet on a regular basis with my Customer Success Manager. My Success Manager helps give me ideas for my program and helps me ensure that it's successful. Influitive is really invested in my success. They act more like a partner than a vendor
    Read full review

    Implementation Rating

    Hopin

    No answers on this topic

    Influitive

    I think some of the key insights I can put forward are all aligned to simply being organized. Make sure you have a well thoughts out plan where you have taken all factors into account. Prioritize the list of deliverables, and make sure you have all the right people alighed to assist internally & externally. If you have a well organized plan you will be set up for success.
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    Alternatives Considered

    Hopin

    We were with a company before Hopin - we explored elsewhere due to cost. Pros were design and custom look. We moved to Hopin, it was innovative at the time, although the design wasn't strong the features were. The majority now have the same features. So we did leave Hopin for another platform again because we wanted a custom look, and we were preparing for hybrid. Hopin wasn't ready. We soon realised other platforms we came across are complex, difficult to use. We left and came back to Hopin.
    Read full review

    Influitive

    Our community was originally based out of Slack. As our customer community grew, it was essential that we create a space for the community to prosper. We chose Influitive since it had both the advocacy and community portions built-in together. Slack was not able to host the advocacy program that we wanted.
    Read full review

    Scalability

    Hopin

    No answers on this topic

    Influitive

    When I stayed using we only had a hundred or so Advocates and now we have 2100+. Pretty amazing product!
    Read full review

    Return on Investment

    Hopin

    • Without Hopin, it would have been impossible to host an event at the scale and user interface that we did, with the staff limitations we have. Hopin enabled us to execute a very high standard with limited resources. For example, before Hopin, we could only attract about 100-200 attendees. With Hopin, we 3x our registrations and attendees.
    • The data collected from their system on attendees allows us to more accurately speak to our target market based on their tracked habits during the event.
    Read full review

    Influitive

    • Influitive has helped us generate hundreds of reviews on sites like G2, TrustRadius, and Capterra, which has resulted in various awards and positive placement on grid reports.
    • Influitive has helped us generate dozens of case studies and hundreds of quotes that can be used in sales and marketing campaigns.
    • Influitive has generated thousands of survey responses to help our product team better understand what our customers want, which has had a direct impact on our product roadmap.
    Read full review

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