InsideSales Playbooks vs. Salesloft

It is well suited for any sales department, to try to get ahold of the person you are trying to get ahold of. Playbooks has increased the number of decision makers that I can get ahold of on a day to day basis. This tool would probably be less suited for people that do not have calls to make outside of the company.

Incentivized

In my experience, Salesloft is suitable for BDR/SDR teams that need to manage a lot of outbound activities in support of inbound leads, event-based leads, and pure cold calling and cold-emailing. Prior to implementing Salesloft the BDR/SDR job was very hard to do well as there was very limited automation and a lot of manual tasks required to get everything just right. Our volume of meetings booked and opportunities generated has more than doubled as a result of implementing Salesloft.

• Playbooks does a great job of letting reps know when phone numbers are not a working number.
• Playbooks does a great job being able to be tailored to your specific organization or business.
• Playbooks does a great job of having a very friendly user experience.

Incentivized

• Sequence's and AB Testing
• Live Tracking Data and Insights into email performance
• In house analytics to monitor not only the performance of campaigns but also specific users/reps using the platform
• integrates well with the rest of our tech stack (apollo + salesforce)

Incentivized

• The ability to filter specific plays or pieces of information so that it's more user-friendly for the overall organization. Essentially, more room to customize the organization of accounts and how you're working them.
• The initial onboarding process of accounts results in high levels of tasks - the ability to break these down in an easier way to help with time management would be helpful.

• The inbound dialer. I don't particularly like having to open a second window just for inbound calls. Especially if I forget to close it during a meeting and get interrupted.
• The texting interface. I can have emails templated, to fill fields pulled from the lead profile, like name, company, positions, etc. I would like the same functionality for texting, especially since I send as many texts as I do emails. Even being able to save snippets or templates would be nice.
• On the note of texting, having a dedicated tab in the People view for text messages would do a lot to let me catch up on other people's conversations with the lead, instead of having to find them on the main Activity tab.

Incentivized

The renewal really depends on who the client is. SalesLoft works for some clients better than others.

Incentivized

It only took a day to get comfortable with Playbooks. The ease of use and overall usability is fantastic in the sense that it's pretty straightforward once you get enough repetitions in the tool. I also like all of the videos and resources available if support is needed

Incentivized

SalesLoft is a fantastic product that will be extremely helpful to any Sales Rep looking to organize their information and stay one step ahead. While it has its shares of quirks and bugs it proves to be an awesome tool for anyone that is in the sales industry.

Incentivized

great support team

Incentivized

must invest time and effort in define the best way to integration with Salesforce in order to get data visualization

Incentivized

The Insidesales Playbooks is by far more intuitive and organized than other programs I have used in the past. Unfortunately I have not had experience with other products that are available out there. I would hope we will see more improvements from the ISDC tool as we all use it more and provide feedback

Incentivized

ZoomInfo Engage is too clunky to use. User experience is terrible and not friendly. Too many clicks to do many things that are much easier to do in Salesloft. The native integration to Zoominfo contact data (Sales OS) is nice, but is no better than the integration between Zoominfo Sales OS and Salesloft. We also churned off of Apollo.io because the site continually crashed while my reps were doing cold calls. When you can't use the platform, we can't do our job.

Incentivized

• 100's of hours back in our week due to Salesforce Integration!
• We have more clients answering the phone due to creative caller ID solutions.
• We can standardize our messaging by partnering with Marketing to help build plays and auto-enroll certain contacts based on messaging.

Incentivized

• The biz dev team would not function nearly as well as it does without Salesloft -- invaluable.
• Insight into optimal call times has been extremely valuable.
• Clarity on # of contacts added to cadence on a daily/weekly basis has greatly improved success and coaching.

Incentivized