Kajabi vs. Shift4Shop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kajabi
Score 8.3 out of 10
N/A
Kajabi is a web hosting platform for online learning or membership websites, featuring landing pages and support for email marketing, video hosting, and codeless web building tools.
$89
per month
Shift4Shop
Score 1.6 out of 10
N/A
Shift4Shop (formerly 3dcart) is a customizable eCommerce platform designed to build an online store. Some features include Level 1 PCI security compliance, the same level used by banks and large financial institutions, along with search engine optimized templates and no transaction fees. The former 3dcart was acquired by Shift4 Payments in November, 2020.
$39
per month
Pricing
KajabiShift4Shop
Editions & Modules
Kickstarter
$89
per month
Basic
$149.00
per month
Growth
$199.00
per month
Pro
$399.00
per month
Platform Fee
$39
per month
Offerings
Pricing Offerings
KajabiShift4Shop
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details30% discount for annual pricing.Shift4Shop offers a free enterprise-grade plan for US customers who use their payment processing.
More Pricing Information
Community Pulse
KajabiShift4Shop
Features
KajabiShift4Shop
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Kajabi
-
Ratings
Shift4Shop
1.0
9 Ratings
154% below category average
Product catalog & listings00 Ratings1.09 Ratings
Product management00 Ratings1.09 Ratings
Bulk product upload00 Ratings1.07 Ratings
Branding00 Ratings1.08 Ratings
Mobile storefront00 Ratings1.09 Ratings
Product variations00 Ratings1.09 Ratings
Website integration00 Ratings1.09 Ratings
Visual customization00 Ratings1.09 Ratings
CMS00 Ratings1.08 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Kajabi
-
Ratings
Shift4Shop
1.9
9 Ratings
120% below category average
Abandoned cart recovery00 Ratings1.97 Ratings
Checkout user experience00 Ratings1.99 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Kajabi
-
Ratings
Shift4Shop
1.9
9 Ratings
125% below category average
eCommerce security00 Ratings1.99 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Kajabi
-
Ratings
Shift4Shop
1.6
9 Ratings
131% below category average
Promotions & discounts00 Ratings1.09 Ratings
Personalized recommendations00 Ratings2.88 Ratings
SEO00 Ratings1.19 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Kajabi
-
Ratings
Shift4Shop
2.8
9 Ratings
96% below category average
Multi-site management00 Ratings1.04 Ratings
Order processing00 Ratings6.48 Ratings
Inventory management00 Ratings1.07 Ratings
Shipping00 Ratings4.68 Ratings
Custom functionality00 Ratings1.08 Ratings
Best Alternatives
KajabiShift4Shop
Small Businesses
TalentLMS
TalentLMS
Score 8.5 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
Absorb LMS
Absorb LMS
Score 9.1 out of 10
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Enterprises
Absorb LMS
Absorb LMS
Score 9.1 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KajabiShift4Shop
Likelihood to Recommend
8.4
(24 ratings)
1.0
(10 ratings)
Likelihood to Renew
9.0
(2 ratings)
1.0
(1 ratings)
Usability
8.3
(9 ratings)
4.0
(1 ratings)
Availability
-
(0 ratings)
2.0
(1 ratings)
Performance
-
(0 ratings)
5.0
(1 ratings)
Support Rating
10.0
(1 ratings)
4.0
(1 ratings)
Implementation Rating
8.0
(1 ratings)
2.0
(1 ratings)
Product Scalability
-
(0 ratings)
2.0
(1 ratings)
User Testimonials
KajabiShift4Shop
Likelihood to Recommend
Kajabi
If you need to create a self-paced course, Kajabi works well, if you want something complicated, and want to check homework and communicate a lot with students, Kajabi must be used in complex with other resources like Slack and YouTube. But anyway it is a good platform to create a digital course.
Read full review
Shift4
At this point I would recommend looking elsewhere - 8 years with a platform and finally have to switch due to the unreliability is not something a business likes to do! They should sell the platform to a company that actually cares about owning an ecommerce builder. Research Shift4 - the parent
Read full review
Pros
Kajabi
  • Kajabi's community feature is fantastic. Love the ability for people to be able to collaborate.
  • Kajabi's feature that allows us to post and manage our curriculum is very efficient and easy to use.
  • Kajabi also has great features around contact management that have been critical for our use.
Read full review
Shift4
  • In my opinion, charge you too much for what it is worth
  • In my opinion, tech support is always blaming client and end up fixing it own issues
  • In my experience, make you believe client is important
Read full review
Cons
Kajabi
  • The page builder is not as intuitive as other competitors. It takes too many click to get around the different elements and settings.
  • Better onboarding mechanism and explanation of where everything is located
  • I'm not sure why I need to create a event to use a simple countdown on a sales page, when I could simply choose the end date I want the countdown to go to for a specific price point offer
Read full review
Shift4
  • Page structure is all over the place. It can be difficult to find where to go to make page edits.
  • Base platform isn't very robust and requires multiple add-ons in order to add CRM, Taxes, and other capabilities
  • Reporting isn't very strong, necessitating outside analytics
  • File system is also pretty wonky and feels very primitive
  • Customer service and technical help leaves MUCH to be desired.
  • Not as many supported add-ons/plug-ins as other platforms, and many of them cost additional fees. Many of them also don't seamlessly integrate, meaning you'll need to dev the integration yourself.
  • In general, what you see in the WYSIWYG is not what you get.
  • Order System is not very intuitive for the modern era
Read full review
Likelihood to Renew
Kajabi
We are committed to it and once we get "really good" at using it, I think it is a excellent platform and links well to Hubspot. At present, we are still just barely scratching the surface with our use of its features
Read full review
Shift4
Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
Read full review
Usability
Kajabi
The back-end system can be used efficiently and has flexibility. It doesn't have a lot of unnecessary functions or un user-friendly features. We have had no issues using the system and would continue to use it with the current functions and features. I would rate it as user-friendly yet flexible
Read full review
Shift4
If you are looking for ultra basic interface ...
Read full review
Reliability and Availability
Kajabi
No answers on this topic
Shift4
regular updates braking our site
Read full review
Support Rating
Kajabi
The Kajabi Support people are helpful, fast and knowledgeable. I usually call in a panic - because I have lost something, messed something or am on a deadline. Sometimes we speak, or we do a chat. Always my angst is eliminated. I often thank the person for being "so patient" with me. LOL
Read full review
Shift4
You always manage to fins someone, but, in my experience, resolving issues are not an easy task. Why do we pay for a service , and then spend time trouble shooting constantly with them ?? In my experience, they eliminate features , send you an email what you can use instead, with instructions most people cant do without an IT guy . It feel more like an open source than a true integrated service.
Read full review
Implementation Rating
Kajabi
These platforms are big complex pieces of software. Mor recently - Kajabi provides a done for you example which you can borrow and customise - but those were not available when we started.
Read full review
Shift4
Initially it was difficult to manage the UI to the client, and then hard to change anything , unless you used the boring and too generic templates . Their template selection is very limited , that are basically all the same with different background images and colours . If you are unfortunate to have been a long-time client, you will have to completely rebuild your store, because old templates are not supported anymore
Read full review
Alternatives Considered
Kajabi
ClickFunnels is a great tool for funnel automation, landing pages, and lead generation but when it comes to product delivery for content creators it lacks functionality as it reality it was not meant for that purpose. Originally, we used ClickFunnels for our funnels but we found out that we could do exactly the same with Kajabi, so we migrated all of our funnels to Kajabi
Read full review
Shift4
We used them for 2 years and had minor problems up until the end. For the last 2 months, customers were unable to checkout, or connect to our payment processor. We put in like 3 to 5 hot tickets to get fixed and day after day nothing was fixed and support got ruder and ruder with us! We lost thousands of dollars online with this company and now they are chasing us for a renewal payment! Simply put, this is bad software with a poor customer care staff!
Read full review
Return on Investment
Kajabi
  • When we used Kajabi to launch new programs we achieved the ROI of our monthly investment each time.
  • With Kajabi, the ability to offer old programs that have been offered in the past is easy to present to one-off customers or when not in a launch series.
Read full review
Shift4
  • We have seen an increase in sales of 440% since starting with 3D cart.
  • We find that the 3D features of promotions, coupon codes, rewards points all make customers want to come to us or come back to us.
  • They made mobile conversion pretty easy, and our mobile traffic went from 33% to 54%.
Read full review
ScreenShots

Shift4Shop Screenshots

Screenshot of Screenshot of