What users are saying about
50 Ratings
50 Ratings
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Score 8.3 out of 100
5 Ratings
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Score 7 out of 100

Likelihood to Recommend

LeadSquared

LeadSquared offers end to end CRM functionalities at competitive pricing in the market and becomes an easy fit for most of the startups and companies in their growth phase. Having said that, some features are missing but they are on an roadmap and might surprise people out there with their evolving CRM.
Aniruddh Rathore | TrustRadius Reviewer

Tour de Force CRM

Tour de Force can be very useful if you have someone on staff to configure and set it up. It needs constant upkeep with changes in what's needed, and constant updates. This would not be good for small businesses that do not have a sales teem. They charge heavily for tech support.
Mike Bursack | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

LeadSquared
9.0
Tour de Force CRM
WYSIWYG email editor
LeadSquared
8.7
Tour de Force CRM
Dynamic content
LeadSquared
8.6
Tour de Force CRM
Ability to test dynamic content
LeadSquared
9.3
Tour de Force CRM
Landing pages
LeadSquared
8.6
Tour de Force CRM
A/B testing
LeadSquared
8.1
Tour de Force CRM
Mobile optimization
LeadSquared
9.4
Tour de Force CRM
Email deliverability reporting
LeadSquared
9.4
Tour de Force CRM
List management
LeadSquared
9.4
Tour de Force CRM
Triggered drip sequences
LeadSquared
9.4
Tour de Force CRM

Lead Management

LeadSquared
8.6
Tour de Force CRM
Lead nurturing
LeadSquared
10.0
Tour de Force CRM
Lead scoring and grading
LeadSquared
10.0
Tour de Force CRM
Data quality management
LeadSquared
5.1
Tour de Force CRM
Automated sales alerts and tasks
LeadSquared
9.5
Tour de Force CRM

Campaign Management

LeadSquared
5.4
Tour de Force CRM
Calendaring
LeadSquared
2.1
Tour de Force CRM
Event/webinar marketing
LeadSquared
8.8
Tour de Force CRM

Social Media Marketing

LeadSquared
8.5
Tour de Force CRM
Social sharing and campaigns
LeadSquared
8.7
Tour de Force CRM
Social profile integration
LeadSquared
8.3
Tour de Force CRM

Reporting & Analytics

LeadSquared
8.8
Tour de Force CRM
Dashboards
LeadSquared
8.5
Tour de Force CRM
Standard reports
LeadSquared
9.0
Tour de Force CRM
Custom reports
LeadSquared
9.0
Tour de Force CRM

Platform & Infrastructure

LeadSquared
8.8
Tour de Force CRM
API
LeadSquared
8.9
Tour de Force CRM
Role-based workflow & approvals
LeadSquared
8.8
Tour de Force CRM
Customizability
LeadSquared
8.9
Tour de Force CRM
Integration with Salesforce.com
LeadSquared
8.5
Tour de Force CRM
Integration with Microsoft Dynamics CRM
LeadSquared
8.7
Tour de Force CRM
Integration with SugarCRM
LeadSquared
8.6
Tour de Force CRM

Sales Force Automation

LeadSquared
Tour de Force CRM
6.4
Customer data management / contact management
LeadSquared
Tour de Force CRM
10.0
Territory management
LeadSquared
Tour de Force CRM
10.0
Opportunity management
LeadSquared
Tour de Force CRM
10.0
Integration with email client (e.g., Outlook or Gmail)
LeadSquared
Tour de Force CRM
1.0
Quote & order management
LeadSquared
Tour de Force CRM
5.0
Interaction tracking
LeadSquared
Tour de Force CRM
7.0
Channel / partner relationship management
LeadSquared
Tour de Force CRM
2.0

Customer Service & Support

LeadSquared
Tour de Force CRM
5.5
Case management
LeadSquared
Tour de Force CRM
8.0
Help desk management
LeadSquared
Tour de Force CRM
3.0

Marketing Automation

LeadSquared
Tour de Force CRM
4.0
Lead management
LeadSquared
Tour de Force CRM
7.0
Email marketing
LeadSquared
Tour de Force CRM
1.0

CRM Project Management

LeadSquared
Tour de Force CRM
3.7
Task management
LeadSquared
Tour de Force CRM
1.0
Billing and invoicing management
LeadSquared
Tour de Force CRM
7.0
Reporting
LeadSquared
Tour de Force CRM
3.0

CRM Reporting & Analytics

LeadSquared
Tour de Force CRM
8.0
Forecasting
LeadSquared
Tour de Force CRM
8.0
Pipeline visualization
LeadSquared
Tour de Force CRM
8.0
Customizable reports
LeadSquared
Tour de Force CRM
8.0

Customization

LeadSquared
Tour de Force CRM
6.0
Custom fields
LeadSquared
Tour de Force CRM
6.0
API for custom integration
LeadSquared
Tour de Force CRM
6.0

Security

LeadSquared
Tour de Force CRM
9.5
Single sign-on capability
LeadSquared
Tour de Force CRM
10.0
Role-based user permissions
LeadSquared
Tour de Force CRM
9.0

Integrations with 3rd-party Software

LeadSquared
Tour de Force CRM
3.0
Marketing automation
LeadSquared
Tour de Force CRM
3.0

Platform

LeadSquared
Tour de Force CRM
8.0
Mobile access
LeadSquared
Tour de Force CRM
8.0

Pros

LeadSquared

  • LeadSquared is doing a great job in providing a detailed dashboard of all the campaigns and these dashboards are very informative and easy to understand, like open rate, bounce rate, click rate, etc.
  • LeadSquared is great when it comes to 100% inbox delivery rate and I can say that this is one of the best features in it.
  • LeadSquared's user interface is very easy to understand and easy to use as well.
Asif Ismail | TrustRadius Reviewer

Tour de Force CRM

  • We can quickly see Customers sales for the week, month, year, and past years.
  • We can get deep into the data of a customers sales history and what they are or aren't buying.
Mike Bursack | TrustRadius Reviewer

Cons

LeadSquared

  • Some basic requirements for BFSI were not part of the initial product offered to us. We had to wait for some time to get it included in the product and had to work around with stop gap solutions.
  • Reports section can be better with more customization related to industry and direct link to data view.
Sanju Mathew George | TrustRadius Reviewer

Tour de Force CRM

  • There's too much data, and sales people have trouble finding what they need.
  • It can be hard for IT or sales manager to manage all the data in an informational way.
Mike Bursack | TrustRadius Reviewer

Likelihood to Renew

LeadSquared

LeadSquared 8.8
Based on 9 answers
It is an excellent value for money solution and is fulfilling all our needs quite efficiently. They keep working on the product and each month sees an update allowing for a bug free experience and faster incorporation of newer tools. I see no reason why I would not like to renew the subscription for this fabulous product.
Suneet Singh Kochar | TrustRadius Reviewer

Tour de Force CRM

No score
No answers yet
No answers on this topic

Usability

LeadSquared

LeadSquared 8.2
Based on 2 answers
Having talked about all other things in detail in my previous responses, this question I feel is redundant but then I will highlight the points again- Easy to Use- Flexible- Robust System- Ever-evolving- Support & Service- Integrations with third party tools & technologies- LMS- Data Management & Reports- Landing Page Options
Aniruddh Rathore | TrustRadius Reviewer

Tour de Force CRM

No score
No answers yet
No answers on this topic

Support Rating

LeadSquared

LeadSquared 9.1
Based on 3 answers
Great to work with and also Easy to work withDo not just listen to the problem but provide upfront solutionsAlways available and are ready to support on holidaysConsiderate of user's knowledge and always ready to explain the smallest / dumbest doubt a user can askAlways available to help with the internal tasks as well like creating automations, drip creations etc
Aniruddh Rathore | TrustRadius Reviewer

Tour de Force CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

LeadSquared

I looked closely at Infusionsoft. While the nurturing/decision tree tool of Infusionsoft was far more sophisticated, the many negative reviews of Infusionsoft lead me to look elsewhere. Leadsquared had very positive reviews and aggressive pricing. It has less features, but the features they have were the ones I wanted to focus on.
Anonymous | TrustRadius Reviewer

Tour de Force CRM

Tour de Force was less expensive than Sales Force, and has more abilities that Epicor CRM.
Mike Bursack | TrustRadius Reviewer

Return on Investment

LeadSquared

  • Leads Management has become very easy.
  • Automated Lead Nurturing helps reduce a lot of manual work.
  • A lot of our time goes into creating custom reports. Making the reporting feature more flexible and robust will help in saving a lot of time and energy.
Navdeep Trivedi | TrustRadius Reviewer

Tour de Force CRM

  • Better customer visibility.
  • We have better customer rating for finding top and bottom customers based on orders.
Mike Bursack | TrustRadius Reviewer

Screenshots

Pricing Details

LeadSquared

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$100*

* Per Account

LeadSquared Editions & Modules

Edition
Basic-Marketing Automation$1501
Standard-Marketing Automation$4002
Enterprise-Marketing Automation$1,2003
Lite - Sales +Mobile CRM$154
Pro - Sales +Mobile CRM$304
  1. per month (5,000 contacts)
  2. per month (25,000 contacts)
  3. per month (100,000 contacts)
  4. per month
Additional Pricing Details

Tour de Force CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Tour de Force CRM Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

LeadSquared
9.0
Tour de Force CRM
7.0

Likelihood to Renew

LeadSquared
8.8
Tour de Force CRM

Usability

LeadSquared
8.2
Tour de Force CRM

Support Rating

LeadSquared
9.1
Tour de Force CRM

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