What users are saying about
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Top Rated
213 Ratings
49 Ratings
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Score 8 out of 100

Pipedrive

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Top Rated
213 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

LinkedIn Sales Navigator for Gmail

Super functional, best for Android users, since the interface is best suited to that style. You might have to do a manual match between your Sales Navigator and your CRM. I am sure they will make more integrations for real estate as time goes on since we are a large player in the business to client followup arena.
Arcoma L. Lambert | TrustRadius Reviewer

Pipedrive

Pipedrive is well suited for small to mid-size companies that are in need of an inexpensive customer relationship management tool. If users within an entity are struggling to keep up communication between their organization and an outside (or internal) entity, the tool offers a great amount of easily accessed visibility. I've been told that some of the more robust platforms would better suit larger companies. For example, a large marketing firm might be better off with one of Pipedrive's more robust competitors. That said, my team and myself have been extremely satisfied with Pipedrive.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Prospecting

LinkedIn Sales Navigator for Gmail
8.7
Pipedrive
Advanced search
LinkedIn Sales Navigator for Gmail
9.1
Pipedrive
Identification of new leads
LinkedIn Sales Navigator for Gmail
8.6
Pipedrive
List quality
LinkedIn Sales Navigator for Gmail
8.6
Pipedrive
List upload/download
LinkedIn Sales Navigator for Gmail
8.6
Pipedrive
Ideal customer targeting
LinkedIn Sales Navigator for Gmail
8.8
Pipedrive
Load time/data access
LinkedIn Sales Navigator for Gmail
8.6
Pipedrive

Sales Intelligence Data Standards

LinkedIn Sales Navigator for Gmail
8.5
Pipedrive
Contact information
LinkedIn Sales Navigator for Gmail
7.5
Pipedrive
Company information
LinkedIn Sales Navigator for Gmail
9.1
Pipedrive
Industry information
LinkedIn Sales Navigator for Gmail
8.9
Pipedrive

Data Augmentation & Lead Qualification

LinkedIn Sales Navigator for Gmail
8.5
Pipedrive
Lead qualification process
LinkedIn Sales Navigator for Gmail
8.8
Pipedrive
Smart lists and recommendations
LinkedIn Sales Navigator for Gmail
8.1
Pipedrive
Salesforce integration
LinkedIn Sales Navigator for Gmail
8.7
Pipedrive
Company/business profiles
LinkedIn Sales Navigator for Gmail
8.6
Pipedrive
Alerts and reminders
LinkedIn Sales Navigator for Gmail
8.3
Pipedrive
Data hygiene
LinkedIn Sales Navigator for Gmail
8.2
Pipedrive
Automatic data refresh
LinkedIn Sales Navigator for Gmail
8.6
Pipedrive
Tags
LinkedIn Sales Navigator for Gmail
8.6
Pipedrive
Filters and segmentation
LinkedIn Sales Navigator for Gmail
8.8
Pipedrive

Sales Intelligence Email Features

LinkedIn Sales Navigator for Gmail
8.1
Pipedrive
Sales email templates
LinkedIn Sales Navigator for Gmail
8.2
Pipedrive
Append emails to records
LinkedIn Sales Navigator for Gmail
8.0
Pipedrive

Sales Force Automation

LinkedIn Sales Navigator for Gmail
Pipedrive
6.3
Customer data management / contact management
LinkedIn Sales Navigator for Gmail
Pipedrive
6.5
Workflow management
LinkedIn Sales Navigator for Gmail
Pipedrive
7.8
Territory management
LinkedIn Sales Navigator for Gmail
Pipedrive
6.6
Opportunity management
LinkedIn Sales Navigator for Gmail
Pipedrive
8.6
Integration with email client (e.g., Outlook or Gmail)
LinkedIn Sales Navigator for Gmail
Pipedrive
7.9
Contract management
LinkedIn Sales Navigator for Gmail
Pipedrive
3.0
Quote & order management
LinkedIn Sales Navigator for Gmail
Pipedrive
5.1
Interaction tracking
LinkedIn Sales Navigator for Gmail
Pipedrive
7.1
Channel / partner relationship management
LinkedIn Sales Navigator for Gmail
Pipedrive
4.3

Customer Service & Support

LinkedIn Sales Navigator for Gmail
Pipedrive
2.9
Case management
LinkedIn Sales Navigator for Gmail
Pipedrive
4.7
Call center management
LinkedIn Sales Navigator for Gmail
Pipedrive
1.1
Help desk management
LinkedIn Sales Navigator for Gmail
Pipedrive
3.1

Marketing Automation

LinkedIn Sales Navigator for Gmail
Pipedrive
8.2
Lead management
LinkedIn Sales Navigator for Gmail
Pipedrive
7.7
Email marketing
LinkedIn Sales Navigator for Gmail
Pipedrive
8.7

CRM Project Management

LinkedIn Sales Navigator for Gmail
Pipedrive
6.3
Task management
LinkedIn Sales Navigator for Gmail
Pipedrive
8.0
Billing and invoicing management
LinkedIn Sales Navigator for Gmail
Pipedrive
4.1
Reporting
LinkedIn Sales Navigator for Gmail
Pipedrive
6.8

CRM Reporting & Analytics

LinkedIn Sales Navigator for Gmail
Pipedrive
5.0
Forecasting
LinkedIn Sales Navigator for Gmail
Pipedrive
5.1
Pipeline visualization
LinkedIn Sales Navigator for Gmail
Pipedrive
8.1
Customizable reports
LinkedIn Sales Navigator for Gmail
Pipedrive
1.7

Customization

LinkedIn Sales Navigator for Gmail
Pipedrive
6.1
Custom fields
LinkedIn Sales Navigator for Gmail
Pipedrive
8.2
Custom objects
LinkedIn Sales Navigator for Gmail
Pipedrive
7.7
Scripting environment
LinkedIn Sales Navigator for Gmail
Pipedrive
1.0
API for custom integration
LinkedIn Sales Navigator for Gmail
Pipedrive
7.4

Security

LinkedIn Sales Navigator for Gmail
Pipedrive
7.2
Single sign-on capability
LinkedIn Sales Navigator for Gmail
Pipedrive
6.1
Role-based user permissions
LinkedIn Sales Navigator for Gmail
Pipedrive
8.3

Social CRM

LinkedIn Sales Navigator for Gmail
Pipedrive
1.1
Social data
LinkedIn Sales Navigator for Gmail
Pipedrive
1.1
Social engagement
LinkedIn Sales Navigator for Gmail
Pipedrive
1.1

Integrations with 3rd-party Software

LinkedIn Sales Navigator for Gmail
Pipedrive
3.6
Marketing automation
LinkedIn Sales Navigator for Gmail
Pipedrive
3.6
Compensation management
LinkedIn Sales Navigator for Gmail
Pipedrive
3.5

Platform

LinkedIn Sales Navigator for Gmail
Pipedrive
8.0
Mobile access
LinkedIn Sales Navigator for Gmail
Pipedrive
8.0

Pros

LinkedIn Sales Navigator for Gmail

  • Has many filter capabilities for me to find exactly who I am looking for.
  • Integrates with other prospecting tools to create a well rounded with the information it can collect.
  • Integrates with SFDC- automatically uploads them as leads.
  • Integrates with Salesloft for me to easily start the cadence.
Alexa Terry | TrustRadius Reviewer

Pipedrive

  • Visibility: I can know in one view, at any given time exactly where every opportunity is, why it's there or why/where it may be stuck.
  • Priorities: 'Closest to the close', 'older is colder' are spot-on truisms. In a world of competing priorities, for both you and the customer, choices are made, more often because the solution is a perfect match AND, the sales team follows up in an intelligent & respectfully, timely manner. (not just when it's month-end. So this Actions Today or Overdue visual reminders are what moves opportunities to closure, and create repeat and referral revenues too.
  • Call Center features: great customer support is a key differentiator these days. Customers value knowing they can reach anyone they call in customer support without having to go through their entire account history, only to be transferred to someone else, and start all over. CS can immediately see and understand the why and the where of each customer, in an easy to comprehend visual display - get up-to-speed quickly and answer their query well-informed.
  • Insights: Every customer action/interaction is recorded, providing tremendous insights into purchase (or non-purchase) patterns. That real-time analytics can accelerate sales and potentially drive new market or new product development opportunities.
  • Mobile: Salespeople are mobile. Having full access to Pipedrive on any mobile device lets salespeople do what they do best: listen to what customers are asking for, follow-up and get things done. It makes them want to use the tool, rather than avoid it.
Jackie Bassett | TrustRadius Reviewer

Cons

LinkedIn Sales Navigator for Gmail

  • Sometimes it tells me I need to log into my LinkedIn profile when I've already logged in. It's weird. It seems to be when the email address is not found. Instead of just saying the email is not found, it tells me I need to log in. Just something I've noticed.
  • Sometimes I get this weird thing where I go to compose an email and instead of having it open all the way to the right, it opens all the way to my left. I'm pretty sure Rapportive is what's causing it. It doesn't happen very often but sometimes I see that.
Sam Dahl | TrustRadius Reviewer

Pipedrive

  • Personally, I would like for their reporting functionality to be a little more robust and easier to use. It looks like they are improving it on a regular basis, but with out using some other data visualization or business intelligence tools, it can be tough to get granular data. For us, not even close to a deal breaker.
  • I would like to see them expand their telephony integrations to include more providers. Specifically DIalpad (hint-hint) - however, since our company doesn't have a call center sales operation maybe this is just me being too picky.
  • I would like for them to an easier to use goal setting and daily activity counter type feature. For example I want to see quickly that each day I need to call 25 leads, set 5 appointments, hold X number of demos etc.
Justin Angelson, Digital and AI Solution Expert | TrustRadius Reviewer

Likelihood to Renew

LinkedIn Sales Navigator for Gmail

LinkedIn Sales Navigator for Gmail 10.0
Based on 2 answers
Rapportive is simple and great at what it does. Plus I anticipate they'll probably add more features in the future.
Michael D. Bower | TrustRadius Reviewer

Pipedrive

Pipedrive 8.2
Based on 2 answers
Unless I find something better...
Anonymous | TrustRadius Reviewer

Usability

LinkedIn Sales Navigator for Gmail

No score
No answers yet
No answers on this topic

Pipedrive

Pipedrive 10.0
Based on 2 answers
Pipedrive is an amazingly excellent CRM and I definitely recommend that all sales people use it. It is extremely versatile both in its day to day use as well as reporting. It has helped me gather insight into the overall progress of certain pipelines in my business. It has been worth every cent spent
Nick Thomson | TrustRadius Reviewer

Support Rating

LinkedIn Sales Navigator for Gmail

No score
No answers yet
No answers on this topic

Pipedrive

Pipedrive 8.2
Based on 2 answers
Excellent support but had one issue that I was told was not an issue by later discovered to be a bug.
Ed Juline | TrustRadius Reviewer

Implementation Rating

LinkedIn Sales Navigator for Gmail

No score
No answers yet
No answers on this topic

Pipedrive

Pipedrive 8.2
Based on 2 answers
Experiment is the only way to start
Ed Juline | TrustRadius Reviewer

Alternatives Considered

LinkedIn Sales Navigator for Gmail

I used HubSpot and Rapportive at the same time. They are both helpful in contacting leads. The advantage of Rapportive is its add on and panel that automatically displays the information of your leads. You can also email and track a leads even if you don't open the full page of Sales Navigator
Anonymous | TrustRadius Reviewer

Pipedrive

  • Convenient user interface for our staff to work with.
  • Easy to train the Sales staff for the sales manager.
  • Better pricing and features when compared to other alternatives.
  • Dedicated to sales management, not mixed up, and no confusion.
  • Great automation & integration. It was easy for our Technical Team to do Slack integration.
Gamidu Wickramaarachchi | TrustRadius Reviewer

Return on Investment

LinkedIn Sales Navigator for Gmail

  • Allows me to be much more efficient
  • More favourable reaction from prospect leading to better relationships...sales
  • Better API could make it more efficient
Anonymous | TrustRadius Reviewer

Pipedrive

  • Keeping everything organized has been a huge plus
  • By having organized records, different sales reps can take over opportunities easily
  • As other CRMs came on the market, I feel like Pipedrive is falling behind on their feature set, making it have a worse ROI over time
Stephen Steinberg | TrustRadius Reviewer

Screenshots

LinkedIn Sales Navigator for Gmail

Pipedrive

Pricing Details

LinkedIn Sales Navigator for Gmail

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Pipedrive

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

LinkedIn Sales Navigator for Gmail
8.8
Pipedrive
8.0

Likelihood to Renew

LinkedIn Sales Navigator for Gmail
10.0
Pipedrive
8.2

Usability

LinkedIn Sales Navigator for Gmail
Pipedrive
10.0

Reliability and Availability

LinkedIn Sales Navigator for Gmail
Pipedrive
8.2

Support Rating

LinkedIn Sales Navigator for Gmail
Pipedrive
8.2

Implementation Rating

LinkedIn Sales Navigator for Gmail
Pipedrive
8.2

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