What users are saying about
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 6.5 out of 100
Based on 13 reviews and ratings
105 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 105 reviews and ratings
Likelihood to Recommend
TerminalOne OS
Terminal1One MOS offers a "DMP lite" that can help advertisers begin to grow their 1st party data without leveraging a separate DMP. As precise targeting becomes increasingly important, advertisers must begin to cultivate audiences that they can then take action on in the future. Additionally, if a client requires intense customer support, TerminalOne MOS is one of the best in the business.
Digital Media Supervisor
Haworth Marketing + MediaMarketing and Advertising, 11-50 employees
Pendo.io
Pendo.io is well suited for companies that want detailed usage information. Page and feature tagging is simple, yet offers incredible information on behaviors (funnels, paths, etc). The Product team finds this detail invaluable in supporting data-driven decisions for design and development.Pendo.io is well suited for companies that need usage information to guide implementation and customer communication. Customized dashboards allow different teams to view at-a-glance information that is important to their work. The in-app guides make it simple and easy for users to access resources without having to navigate away from their work.Pendo.io may not be well suited for companies that need to track text/content entered into text boxes within their application, although we have not found that to be a problem.
Director of Product Experience
Weave EducationEducation Management, 11-50 employees
Feature Rating Comparison
Data Collection
TerminalOne OS
7.7
Pendo.io
—
Collection of first-party data
TerminalOne OS
9.4
Pendo.io
—
Collection of third-party data
TerminalOne OS
5.3
Pendo.io
—
Access to Third-party Data Providers
TerminalOne OS
8.4
Pendo.io
—
Data Classification
TerminalOne OS
5.5
Pendo.io
—
Audience taxonomy
TerminalOne OS
6.1
Pendo.io
—
Tag Management
TerminalOne OS
7.8
Pendo.io
—
Data Analysis Dashboard
TerminalOne OS
2.5
Pendo.io
—
Ad Network Integration
TerminalOne OS
9.4
Pendo.io
—
Data Transfer
TerminalOne OS
8.9
Pendo.io
—
DSP integration
TerminalOne OS
9.9
Pendo.io
—
DMP Analytics
TerminalOne OS
8.1
Pendo.io
—
Campaign Analytics
TerminalOne OS
7.9
Pendo.io
—
Audience Analytics
TerminalOne OS
8.3
Pendo.io
—
Pros
TerminalOne OS
- It helps in managing and optimizing prospecting and re-marketing campaigns extremely efficiently using multiple source of data providers.
- It is easy to integrate with display servers, data providers, and also other partners which make campaigns really efficient and optimize your CPA goals. MediaMath also provides you training via New Marketing Institue which is very helpful.
- It also keeps on innovation with respect to partnerships and on boarding tools such as display collision detection tools. It was exciting to see that how easy it is to work closely with accounts team and they have amazing hands on working on these tools.
Director Media & Metrics
Sentient InteractiveInsurance, 1001-5000 employees
Pendo.io
- High-quality analytics.
- Pointed delivery that meets the user's needs of information, without destroying the Customer Experience.
- Dedication to customer success. Anytime I have gone to the Pendo.io team for clarity beyond what shows in their app and docs, they are quick and informative, while updating what they have publicly available.
- Usability-driven - Pendo.io realizes not everyone uses the same platforms, and makes the best possible availability of integrations and ability to custom-code an integration through their robust API.
Support Community Manager
ConvercentComputer Software, 51-200 employees
Cons
TerminalOne OS
- Data integration and priority DMP are still lagging with the competition but a lot of efforts have been done in this field to bridge that gap.
- The documentation of their API isn't always updated correctly so some functions are either obsolete or changed completely.
Chief Technology Officer - Board Member
TheMediaTraderBroadcast Media, 11-50 employees
Pendo.io
- I would love it if Pendo.io would add a dedicated space where you can work on segments. Having to access them through drop-downs in random places throughout the app isn't the best.
- I'd love for them to expand their integrations with other programs that support product managers.
Director of Product
Fusion Web ClinicComputer Software, 11-50 employees
Likelihood to Renew
TerminalOne OS
TerminalOne OS 7.0
Based on 3 answers
At this point, I know there are better options out there for OUR use case. This is not true of everyone, so I don't want to give them a zero because I don't like their tool or value proposition. They are a great tool, for what they do, and have a great group of people running things and providing support.
Display Advertising Specialist
Harry and DavidFood & Beverages, 5001-10,000 employees
Pendo.io
Pendo.io 9.1
Based on 2 answers
We have had an excellent experience with Pendo. When we've had questions or concerns, Pendo is very quick to respond and communicate with us. We have experienced top-notch customer support and customer engagement. We have actually modeled some of our implementation and product processes after Pendo's examples.
Director of Product Experience
Weave EducationEducation Management, 11-50 employees
Usability
TerminalOne OS
No score
No answers yet
No answers on this topic
Pendo.io
Pendo.io 9.8
Based on 4 answers
Overall, Pendo provides a smooth interface, especially with the most recent update, and I couldn't imagine using or learning any other platform so product focused. From the moment I log into Pendo, I know where I'm going and what I'm looking for and I'm able to find that, through the interface, in as little time as possible. This helps keep me focused on doing other tasks at work so I'm not overburdened with hunting things down in the system
Technical Product Analyst
APS PayrollComputer Software, 51-200 employees
Support Rating
TerminalOne OS
No score
No answers yet
No answers on this topic
Pendo.io
Pendo.io 5.6
Based on 7 answers
They've been great anytime that we have needed help with something. They also have some really great help articles. We're able to figure most things out through their articles, but when we've had to call in they've been very helpful and we haven't had any problems. I'd highly recommend working with them.

Verified User
Manager in Marketing
Marketing and Advertising Company, 201-500 employeesOnline Training
TerminalOne OS
No score
No answers yet
No answers on this topic
Pendo.io
Pendo.io 9.1
Based on 1 answer
The training schedule was well thought out and tailored to meet our needs. Chantelle stayed with us through the whole implementation and made sure that we were good to go.
Director of Product
Fusion Web ClinicComputer Software, 11-50 employees
Implementation Rating
TerminalOne OS
No score
No answers yet
No answers on this topic
Pendo.io
Pendo.io 9.0
Based on 2 answers
Use Segment to install and cut developers out of the work cycle!

Verified User
Project Manager in Product Management
Computer Software Company, 51-200 employeesAlternatives Considered
TerminalOne OS
T1 has a lot of features and different possibilities to optimize, the other ones are 90% mobile.
Head of Trading
Mobext (Havas Group)Marketing and Advertising, 501-1000 employees
Pendo.io
Pendo.io far and away blows Totango out of the water. While Totango offers in depth usage tracking, it is far behind the experience Pendo provides. Pendo.io is more flexible in what it can track (customizable), offers a far better end user UI/experience, and provides additional features that Totango does not offer (Guides, NPS tracking, etc.). Even Pendo's customer service is better than Totango's. The only place where Totango might have an edge on Pendo.io is in their reporting structure/functionality, which I outlined earlier.

Verified User
Account Manager in Customer Service
Computer Software Company, 51-200 employeesReturn on Investment
TerminalOne OS
- T1 delivered positive results for multiple clients in regards to ROI
- T1 also produced campaigns that did not meet goals
- HOWEVER, both scenarios are as a result of the pilot and not the plane, if you will. T1 is simply a gateway to reach desired customers and I believe it proficiently provides opportunities to do so.
Digital Media Supervisor
Haworth Marketing + MediaMarketing and Advertising, 11-50 employees
Pendo.io
- 95% reduction in required dev resources, freeing them up for more product development
- Roughly a 400% increase in effective customer messaging from 2017 (31 guides) to 2018 (currently, 141 guides), spurring all kinds of engagement from more feature usage & discovery to education & in-app training.
- 100% of all new features and feature updates are now substantiated by quantitative and qualitative data, in-part sourced from Pendo.
UX / Product Designer
Conductor, Inc.Internet, 201-500 employees
Pricing Details
TerminalOne OS
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
TerminalOne OS Editions & Modules
—
Additional Pricing Details
—Pendo.io
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Pendo.io Editions & Modules
Edition
Free | Free |
---|---|
Team | Contact sales team |
Pro | Contact sales team |
Enterprise | Contact sales team |