Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.
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Microsoft Teams
Score 8.0 out of 10
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Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$5
per month
Pricing
Google Chat
Microsoft Teams
Editions & Modules
No answers on this topic
Free
$0.00
per user/per month
Microsoft 365 Business Basic
$5.00
per user/per month
Microsoft 365 Business Standard
$12.50
per user/per month
Office 365 E3
$20.00
per user/per month
Offerings
Pricing Offerings
Google Chat
Microsoft Teams
Free Trial
No
No
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
Discounts are available for non profit organizations.
For me, I'd rather use Google Hangouts Chat than Microsoft Teams. Based on my experience Google Hangouts is way less complicated than Microsoft Teams. I don't like complicated and Microsoft Teams for me is complicated. Let's say for a first-time user for both platforms I'd say …
The main reason why we chose it - the overall G Suite solution, that we bought. We have Google Calendar, GMail & Chat built in. In order not to waste money - we decided to use Google Chat. It works fine, however, as said before, if you had experience with Slack - then you might …
You do not need to download anything when using Google Chat yet in Webex sometimes it does only work if you download a file. This is similar to Skype where you need to have the application on your computer. Google Chat has added a lot with the great support they have online.
Google hangout is very easy to install and you do not have to purchase this feature additionally, this comes with the google product. You can use this product even without installing the additional software. You can work while chatting with your colleagues easily. It can work …
Compared to major products, I would say Google Hangouts Chat is very effective, affordable and resourceful. The ease of integration with other Google products makes it even better.
Google Hangouts Chat is better in many ways compared to other products. First, it is affordable. Secondly, integration with other Google products is straightforward. Thirdly and most importantly, I find Google Hangouts Chat more capable than other tools in its category.
Google Hangouts Chat is simple to use and understand unlike other complicated solutions. The software is affordable and offers great features and integration with other Google products is easy which is a plus. In a nutshell, I haven't used such a resourceful software and we …
Surely Microsoft Teams is a better option for organisations than the mentioned application. It has clearly taken over the lead within enterprises and government organizations, used by 65% of surveyed respondents. It offers more robust features which other apps don’t provide. It …
Microsoft Teams supports planning, through calendar management. The end-to-end encryption from Microsoft Teams increases the program efficiency, as security measures are extensively incorporated. The browser sharing and desktop management have been effectively enacted by …
Well suited for businesses of all sizes. HOWEVER, I would say keep the chat groups limited at the departmental level, ensure that your moderator or the individual responsible for the group keeps it on topic, and have your IT team monitor it from time to time. Google Chat gets used so much in our organization that we have rules and regs in our Employee Handbook regarding its proper use (and when used PROPERLY, it can be very effective).
Positive: The virtual workspace created for a work team within the same company, for the resemblance of information and communications in one place.Negative: The access for members of a non-profit organization who have external emails from the host but need the same access as an internal person since their volunteer work is part of the very core of the federation.
The feature of notifications in the mobile application could be improved. Sometimes notifications of different teams are not visible and are only visible when the application is opened.
It uses lots of computational resources while running and thus, slows down the system sometimes.
It allows a few channels per team. The number of channels could be increased for better productivity.
The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
It's not perfect. There are occasional glitches, drop-outs, and it takes a bit to get everything loaded and working. But it is significantly better than Zoom or GoToMeeting when you're in instructional settings. I know my teacher friends here like it and the administrators and parents seem to be satisfied too.
User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful. MS Teams has mostly focused on Collaboration and team building features which are very useful for organizational communications. Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.
I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
Using Microsoft Teams has resulted in much faster business communications with both co-workers and consultants. There has been little need for support with this software as the interface is very intuitive and the product is overall very well designed. We did encounter an issue with the built-in phone service, however, this was quickly resolved by the support team.
Prior to Google Hangouts, our company used Spark. Spark was not integrated into our email, therefore it couldn't be easily accessed in the same browser. With Spark we also couldn't search our emails for keywords in a conversation, searching had to be done manually. The one feature I enjoyed about Spark was a request to get a user's attention: If I had an urgent question and I wanted to ensure the recipient saw my message/question, I would request their attention and the message screen would pop up on their screen.
Our company and IT department previously used Skype for our communication needs. Skype was not dependable in my opinion, because it seems each time I used it during a call and/or a meeting, I and several other team members would get disconnected more than once. This caused a great interruption of our meeting, caused team members to have to ask others to repeat themselves and caused a general lack of interest in employee attendance during meetings.
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
