monday sales CRM vs. Salesmate

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
monday sales CRM
Score 8.6 out of 10
N/A
monday sales CRM provides control over the entire sales funnel and helps users close deals faster by automating manual work and streamlining sales activities from A-Z.
$10
per month per seat
Salesmate
Score 9.8 out of 10
Mid-Size Companies (51-1,000 employees)
Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: …
$15
per user monthly (20% off for annual subscriptions)
Pricing
monday sales CRMSalesmate
Editions & Modules
Basic
$12
per month per seat
Standard
$17
per month per seat
Pro
$28
per month per seat
Enterprise
Contact Sales
Starter
$15
per user monthly (20% off for annual subscriptions)
Growth
$30
per user monthly (20% off for annual subscriptions)
Boost
$50
per user monthly (20% off for annual subscriptions)
Enterprise
Custom
Offerings
Pricing Offerings
monday sales CRMSalesmate
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeOptionalOptional
Additional DetailsWe offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go credits
More Pricing Information
Community Pulse
monday sales CRMSalesmate
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
monday sales CRMSalesmate
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
monday sales CRM
7.2
52 Ratings
7% below category average
Salesmate
8.1
43 Ratings
5% above category average
Customer data management / contact management8.650 Ratings9.942 Ratings
Workflow management7.350 Ratings8.142 Ratings
Territory management6.927 Ratings9.09 Ratings
Opportunity management7.346 Ratings7.438 Ratings
Integration with email client (e.g., Outlook or Gmail)7.037 Ratings7.943 Ratings
Contract management6.432 Ratings7.226 Ratings
Interaction tracking7.036 Ratings9.037 Ratings
Quote & order management00 Ratings6.324 Ratings
Channel / partner relationship management00 Ratings7.628 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
monday sales CRM
7.7
39 Ratings
2% above category average
Salesmate
7.2
42 Ratings
5% below category average
Lead management7.739 Ratings7.341 Ratings
Email marketing00 Ratings7.240 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
monday sales CRM
7.2
48 Ratings
5% below category average
Salesmate
8.9
40 Ratings
16% above category average
Task management8.147 Ratings9.240 Ratings
Billing and invoicing management6.332 Ratings00 Ratings
Reporting7.241 Ratings8.536 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
monday sales CRM
7.1
49 Ratings
7% below category average
Salesmate
8.5
41 Ratings
11% above category average
Forecasting7.041 Ratings8.530 Ratings
Pipeline visualization7.947 Ratings8.541 Ratings
Customizable reports6.541 Ratings8.535 Ratings
Customization
Comparison of Customization features of Product A and Product B
monday sales CRM
8.4
45 Ratings
10% above category average
Salesmate
7.5
43 Ratings
1% below category average
Custom fields8.745 Ratings7.942 Ratings
Custom objects8.538 Ratings7.231 Ratings
Scripting environment8.025 Ratings7.020 Ratings
API for custom integration8.526 Ratings7.727 Ratings
Security
Comparison of Security features of Product A and Product B
monday sales CRM
8.0
41 Ratings
4% below category average
Salesmate
8.6
39 Ratings
3% above category average
Single sign-on capability9.234 Ratings8.633 Ratings
Role-based user permissions6.741 Ratings8.637 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
monday sales CRM
6.2
23 Ratings
14% below category average
Salesmate
7.2
35 Ratings
1% above category average
Marketing automation6.223 Ratings7.235 Ratings
Platform
Comparison of Platform features of Product A and Product B
monday sales CRM
7.9
44 Ratings
5% above category average
Salesmate
7.9
40 Ratings
5% above category average
Mobile access7.944 Ratings7.940 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
monday sales CRM
-
Ratings
Salesmate
8.2
18 Ratings
9% above category average
Case management00 Ratings7.916 Ratings
Call center management00 Ratings8.517 Ratings
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monday sales CRMSalesmate
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Score 9.8 out of 10
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Score 9.7 out of 10
Medium-sized Companies
Creatio
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Score 9.1 out of 10
Creatio
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Score 9.1 out of 10
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Score 9.1 out of 10
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User Ratings
monday sales CRMSalesmate
Likelihood to Recommend
8.6
(60 ratings)
9.9
(43 ratings)
Likelihood to Renew
8.9
(4 ratings)
9.1
(2 ratings)
Usability
8.5
(56 ratings)
9.9
(42 ratings)
Support Rating
7.2
(56 ratings)
4.0
(42 ratings)
Implementation Rating
8.2
(1 ratings)
9.1
(1 ratings)
User Testimonials
monday sales CRMSalesmate
Likelihood to Recommend
monday.com
I think that for a sales team that already has a digital driven culture its a great tool, and even for people that want to manage projects after the sales. But for teams that are new to digital sales tools, it may cause some deals to fall behind in the beggining, just because the usual way people work is to register what has been done and not to schedule what to do next, and there's other CRM tools that help this to be a automated requirement in the usage os the system.
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Rapidops, Inc.
Salesmate gives us everything we need as a small business, with a clear interface, and can adapt to any business. If I was being ultra picky, I would perhaps suggest the ability to remove or hide certain modules not applicable to our niche, e.g., we are a B2C business, so the company module is not really useable for us, but this is not a negative by any means.
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Pros
monday.com
  • It is very easy to use and logical. Teams and departments can collaborate together to work as one team.
  • It is very useful in automating the processes of relevant departments.
  • The field names, types, and data you enter can be customized as per your organization's requirements.
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Rapidops, Inc.
  • For each client, it tracks emails, text messages, activities, files, calendar events, phone calls, to-do items.
  • Customization is quite good -- you add fields you need. Like was discovery received, full payment, partial payment, etc. You can later run reports.
  • Integration with other apps is good; I use QuickBooks and DocuSign.
  • Customer service is very good.
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Cons
monday.com
  • Perhaps individual archive boards for individual boards - sometime's it's difficult to locate an archived item to account when something is done so until projects are finished, I often leave items on the board when it could be 'cleaner'
  • More color shades for groups and labels
  • Keep adding new widgets for dashboards to provide an even greater overview
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Rapidops, Inc.
  • The search feature can be buggy and does not allow for highlighted text to be typed on. You must clear the box or hit backspace before typing. The only app in my life that does this.
  • The dashboard button is pointless if it still makes you choose between legacy or classic.
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Likelihood to Renew
monday.com
It is the best tool we have found as a small business to be able to track our bookings, tasks and income.
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Rapidops, Inc.
Very happy with the customer service and the overall functionality of the program. With new features always being launched and discussed I'm looking fwd to growing with them
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Usability
monday.com
It is very simple and does not take very much or very long to understand how the entire software works. I think it took less than a week for me to be very confident in using and even teaching other people how to use the site. Moreover, the ability to be able to color coordinate every file makes it very easy to see and use.
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Rapidops, Inc.
It's so easy, and the support is top notch and I love Salesmate. Seriously the best CRM on the market right now, which I was able to customize exactly the way I needed to, with their support with me every step of the way. I will be working with SalesMate for a long time if not forever.
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Support Rating
monday.com
When I have requested customer service from monday.com account the person who I spoke with was really helpful but the set up to get a hold of someone in customer service was a little complicated and time-consuming. I had to get a ticket in an email and then wait for a specific person to call me back at a certain time, that's why I gave a six.
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Rapidops, Inc.
The support team at Salesmate is top-notch. They provide live chat support within the platform and answer typically in under a minute. They are always incredibly quick to respond to questions and provide insightful information. Getting started on the platform is easy as you always have support nearby.
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Implementation Rating
monday.com
It was very easy to start using. It is also safe to use lots of trial and error whilst setting up.
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Rapidops, Inc.
No - All very straightforward and simple.
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Alternatives Considered
monday.com
monday sales CRM was much more customisable and flexible for our needs. We could use monday sales CRM to enhance what we do but Zendesk basically wanted us to change how we work to their style which is not what we wanted. I also found zendesk to be extremely expensive for what you were getting.
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Rapidops, Inc.
Very similar in overall layout and user experience...but the features blow these others out of the water. Where alternative solutions had features either lacking or as an upgrade (ie having to spend an extra $10-$30/month/user) Salesmate has these features out-of-the-box
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Return on Investment
monday.com
  • Specifically for equipment tracking, we have been able to build an interactive and extensive database tracking all devices owned by the company in a predominantly remote workforce and decreased loss in that area
  • The onboarding process has been simplified and automated to communicate to all parties involved with minimal interaction. Building out an API would be next! Saves a ton of time in this process and minimizes mistakes.
  • In a start-up environment with shifting priorities, task management in monday.com makes sure things don't disappear entirely as the landscape changes.
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Rapidops, Inc.
  • It saved me so much time following up with leads. I move them to the next stage, and Salesmate does the rest.
  • It does a whole load of outreach for me. It's seamless.
  • I get a lot more responses from people in my pipeline - especially using SMS to follow up.
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ScreenShots

monday sales CRM Screenshots

Screenshot of Sales Pipeline - Ensuring leads do not slip through the cracks.Screenshot of Sales Analytics - Used to build dashboards in real time with no development help, to gain insights into where deals stand, expected revenue, team performance, etc.Screenshot of Automations - Automates sales processes including automatic assignment of leads to reps, reminders for upcoming activities,  and notifications when a lead opens an email.Screenshot of Email Capabilities - Automatically logs sent emails, keeps track of interactions, and enables mass emails with personalized email templates.Screenshot of Activities Logging & Tracking - Displays all past and upcoming sales activities in one organized timeline.Screenshot of Post-sales Management - To help users build lasting customer relationships once the deal is done or stay on top of client projects, with collection tracking.

Salesmate Screenshots

Screenshot of Track your deals through a sales pipeline. Close more deals by staying focused and organized.Screenshot of With our mobile applications, your reps can enjoy using Salesmate on the road.Screenshot of Workflow automation can automate touchpoints, outreach, and more. Keep your team focused on what they need to do without having them to complete manual tasks.Screenshot of Understand your sales team's productivity. We have reports that will show your top and lowest performers. This will give management actionable insights to help the team perform better.Screenshot of Built-in calling and texting makes Salesmate a turnkey solution to onboard any new sales rep in your office or remote.