What users are saying about
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Top Rated
252 Ratings
15 Ratings
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Score 6 out of 100

Shopify

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Top Rated
252 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Netsuite SuiteCommerce

For a larger multinational company, I would have a much lower rating. Especially with the ownership by Oracle it seems likely that the product will become more focused on smaller companies. For companies with less than a few hundred million of revenue or US only organisations, the ease of use and attractiveness of the interface will appeal to the finance community, and the manual effort will be more expected.
Anonymous | TrustRadius Reviewer

Shopify

Shopify is great for someone looking to become an affiliate marketer. They have multiple features to help you sell their product. I would say it is a little less appropriate for people who have limited web design experience. It can be a little confusing when you are first starting out. Overall though, I would say that it is easy to use.
Dan Hanna | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Netsuite SuiteCommerce
7.1
Shopify
8.7
Product catalog & listings
Netsuite SuiteCommerce
6.9
Shopify
9.0
Product management
Netsuite SuiteCommerce
7.9
Shopify
8.7
Product variations
Netsuite SuiteCommerce
5.0
Shopify
8.4
Website integration
Netsuite SuiteCommerce
8.0
Shopify
8.8
Visual customization
Netsuite SuiteCommerce
7.9
Shopify
8.6
Bulk product upload
Netsuite SuiteCommerce
Shopify
8.0
Branding
Netsuite SuiteCommerce
Shopify
8.8
Mobile storefront
Netsuite SuiteCommerce
Shopify
9.1
CMS
Netsuite SuiteCommerce
Shopify
8.5

Online Shopping Cart

Netsuite SuiteCommerce
9.0
Shopify
8.7
Checkout user experience
Netsuite SuiteCommerce
9.0
Shopify
8.8
Abandoned cart recovery
Netsuite SuiteCommerce
Shopify
8.7

Online Payment System

Netsuite SuiteCommerce
9.0
Shopify
9.5
eCommerce security
Netsuite SuiteCommerce
9.0
Shopify
9.5

eCommerce Business Management

Netsuite SuiteCommerce
9.7
Shopify
8.3
Order processing
Netsuite SuiteCommerce
10.0
Shopify
9.1
Inventory management
Netsuite SuiteCommerce
10.0
Shopify
8.9
Shipping
Netsuite SuiteCommerce
9.0
Shopify
8.7
Multi-site management
Netsuite SuiteCommerce
Shopify
6.7
Custom functionality
Netsuite SuiteCommerce
Shopify
8.1

eCommerce Marketing

Netsuite SuiteCommerce
Shopify
8.3
Promotions & discounts
Netsuite SuiteCommerce
Shopify
8.7
Personalized recommendations
Netsuite SuiteCommerce
Shopify
8.4
SEO
Netsuite SuiteCommerce
Shopify
7.8

Pros

Netsuite SuiteCommerce

  • Reporting, able to pull accurate detailed data.
  • Different departments are able to create searches to pull the data they need.
  • Teams are able to have different roles to see only the data they need.
Anonymous | TrustRadius Reviewer

Shopify

  • Ease of Use - Very user friendly. Anyone can pick it up within a couple days and know how to do almost everything.
  • Great Customer Service - The help is excellent. Also, they have a huge community where people are happy to help.
  • Ton of Add-Ons - You can find a ton of add-ons and modules to use that can be installed by you. They don't require developers.
  • Inexpensive - Because it's easy to use and doesn't require a ton of developer time, it's so much cheaper to run.
Jeff Moriarty | TrustRadius Reviewer

Cons

Netsuite SuiteCommerce

  • Customizing the invoices and purchase orders is very frustrating and not at all intuitive.
  • One set of books for multiple currencies can be made more simple.
  • Needs to expand accessibility to external input.
Anonymous | TrustRadius Reviewer

Shopify

  • Shopping cart is hard to customize and it's hosted by Shopify separately
  • Transaction fees can get high if you have a lot of transactions
  • To do any special customizations, you will need a developer and the platform is somewhat rigid with capabilities.
Scott Markman | TrustRadius Reviewer

Likelihood to Renew

Netsuite SuiteCommerce

No score
No answers yet
No answers on this topic

Shopify

Shopify 9.5
Based on 15 answers
Shopify continues to earn me money and attract new customers without becoming a burden to my business, so it only makes sense to stick with Shopify. After beginning with setting up stores for my other clients I became so happy with the platform I progressed to setting up a store for myself.
David Green | TrustRadius Reviewer

Usability

Netsuite SuiteCommerce

No score
No answers yet
No answers on this topic

Shopify

Shopify 10.0
Based on 3 answers
All the functionality needed for a basic store is extremely easy to manage. Though some deeper customization requires coding it doesn't hide the code from you and provides an abundance of developer resources.
David Green | TrustRadius Reviewer

Support Rating

Netsuite SuiteCommerce

No score
No answers yet
No answers on this topic

Shopify

Shopify 10.0
Based on 3 answers
In terms of support I give Shopify a 9 out of 10 because they're always very friendly and thorough, and they personally can't solve my problem for me they always point me in the proper direction with the proper information I need to move forward
Paul Francis Jones | TrustRadius Reviewer

Alternatives Considered

Netsuite SuiteCommerce

The business had prior experience of SAP R/3 and NetSuite. The ease of use of NetSuite was a clear preference over the less intuitive and more rigid SAP
Anonymous | TrustRadius Reviewer

Shopify

Shopify was the easiest to use for my client on the backend, which was a major incentive for them over the other platforms. It had all the features they needed, and ultimately they were able to manage everything in-house without needing to bring in a major developer or sacrificing features
Gary Gray | TrustRadius Reviewer

Return on Investment

Netsuite SuiteCommerce

  • Limit to creating new promotions website.
  • Deleting old or incorrect inventory can cause issues later on.
Anonymous | TrustRadius Reviewer

Shopify

  • Shopify has allowed me to add more products than I could have ordered on my own with investment upfront. Their dropshipping apps and tools make it the perfect add on to any clothing businesses to get started with less investment up front.
  • Within Shopify's app store I was able to use an affiliate app to help track influencers and sales that originated from those influencers to drive more sales. This paid app returns 100x its original cost each month and serves as a significant revenue generator to our store's sales.
Nichole Pelaez | TrustRadius Reviewer

Pricing Details

Netsuite SuiteCommerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Shopify

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Netsuite SuiteCommerce
6.0
Shopify
9.0

Likelihood to Renew

Netsuite SuiteCommerce
Shopify
9.5

Usability

Netsuite SuiteCommerce
Shopify
10.0

Reliability and Availability

Netsuite SuiteCommerce
Shopify
10.0

Support Rating

Netsuite SuiteCommerce
Shopify
10.0

Implementation Rating

Netsuite SuiteCommerce
Shopify
10.0

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