NetSuite ERP vs. Shopify

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NetSuite ERP
Score 8.0 out of 10
N/A
NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A
Shopify
Score 8.8 out of 10
N/A
Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.
$29
per month
Pricing
NetSuite ERPShopify
Editions & Modules
No answers on this topic
Shopify Lite
$9
per month
Basic Shopify
$29
per month
Shopify
$79
per month
Advanced Shopify
$299
per month
Shopify Plus
2,000
per month
Offerings
Pricing Offerings
NetSuite ERPShopify
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUsers subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.
More Pricing Information
Community Pulse
NetSuite ERPShopify
Considered Both Products
NetSuite ERP
Chose NetSuite ERP
Netsuite is much less expensive than SAP and easier to implement and use. I have not seen the Quickbooks enterprise edition - we upgraded from QuickBooks Pro and Netsuite handles multiple users much better than QuickBooks did 6 years ago. BigCommerce has more ecommerce features …
Chose NetSuite ERP
I've used several of the other accounting and ERP software out there. But I think this one compares very well, I find it to be very intuitive.
Chose NetSuite ERP
I have not evaluated other solutions. I am typically brought in after the decision has been made.
Shopify

No answer on this topic

Top Pros
Top Cons
Features
NetSuite ERPShopify
Payroll Management
Comparison of Payroll Management features of Product A and Product B
NetSuite ERP
1.1
15 Ratings
147% below category average
Shopify
-
Ratings
Pay calculation1.013 Ratings00 Ratings
Benefit plan administration1.010 Ratings00 Ratings
Direct deposit files1.39 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
NetSuite ERP
9.1
74 Ratings
23% above category average
Shopify
-
Ratings
API for custom integration9.264 Ratings00 Ratings
Plug-ins9.547 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
NetSuite ERP
9.2
81 Ratings
12% above category average
Shopify
-
Ratings
Single sign-on capability9.362 Ratings00 Ratings
Role-based user permissions9.280 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
NetSuite ERP
9.3
72 Ratings
29% above category average
Shopify
-
Ratings
Dashboards9.371 Ratings00 Ratings
Standard reports9.370 Ratings00 Ratings
Custom reports9.370 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
NetSuite ERP
7.7
258 Ratings
1% above category average
Shopify
-
Ratings
Accounts payable8.3252 Ratings00 Ratings
Accounts receivable8.3233 Ratings00 Ratings
Global Financial Support9.526 Ratings00 Ratings
Primary and Secondary Ledgers9.528 Ratings00 Ratings
Journals and Reconciliations9.141 Ratings00 Ratings
Configurable Accounting9.535 Ratings00 Ratings
Standardized Processes9.537 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
NetSuite ERP
8.8
48 Ratings
11% above category average
Shopify
-
Ratings
Inventory tracking9.847 Ratings00 Ratings
Automatic reordering8.628 Ratings00 Ratings
Location management9.335 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
NetSuite ERP
8.8
207 Ratings
12% above category average
Shopify
-
Ratings
Pricing9.353 Ratings00 Ratings
Order entry8.1203 Ratings00 Ratings
Credit card processing8.537 Ratings00 Ratings
Cost of goods sold8.848 Ratings00 Ratings
Order Orchestration9.521 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
NetSuite ERP
7.5
199 Ratings
1% above category average
Shopify
-
Ratings
Billing Management8.3188 Ratings00 Ratings
Cash and Asset Management9.527 Ratings00 Ratings
Travel & Expense Management8.631 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting8.627 Ratings00 Ratings
Period Close9.535 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
NetSuite ERP
6.4
32 Ratings
17% below category average
Shopify
-
Ratings
Budgeting and Forecasting5.926 Ratings00 Ratings
Project Costing5.923 Ratings00 Ratings
Cost Capture5.922 Ratings00 Ratings
Capital Project Management4.014 Ratings00 Ratings
Customer Contract Compliance9.513 Ratings00 Ratings
Project Revenue Recognition6.722 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
NetSuite ERP
4.1
17 Ratings
50% below category average
Shopify
-
Ratings
Project Planning and Scheduling8.614 Ratings00 Ratings
Task Insight for Project Managers3.311 Ratings00 Ratings
Project Mobile Functionality3.010 Ratings00 Ratings
Definable Resource Pools3.68 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
NetSuite ERP
3.1
12 Ratings
84% below category average
Shopify
-
Ratings
Award Lifecycle Management3.57 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
NetSuite ERP
3.3
19 Ratings
71% below category average
Shopify
-
Ratings
Bids Analyzed and Compared3.58 Ratings00 Ratings
Contract Authoring2.010 Ratings00 Ratings
Contract Repository3.58 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated3.613 Ratings00 Ratings
Supplier Management9.613 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
NetSuite ERP
3.1
11 Ratings
71% below category average
Shopify
-
Ratings
Risk Repository3.58 Ratings00 Ratings
Control Management2.011 Ratings00 Ratings
Control Efficiency Assessments3.57 Ratings00 Ratings
Issue Detection3.58 Ratings00 Ratings
Remediation and Certification3.58 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
NetSuite ERP
3.0
17 Ratings
78% below category average
Shopify
-
Ratings
Transportation Planning and Optimization2.89 Ratings00 Ratings
Transportation Execution Management2.88 Ratings00 Ratings
Trade and Customs Management2.88 Ratings00 Ratings
Fulfillment Management9.514 Ratings00 Ratings
Warehouse Workforce Management2.511 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
NetSuite ERP
9.0
16 Ratings
18% above category average
Shopify
-
Ratings
Production Process Design8.612 Ratings00 Ratings
Production Management8.614 Ratings00 Ratings
Configuration Management9.510 Ratings00 Ratings
Work Execution9.512 Ratings00 Ratings
Manufacturing Costs8.614 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
NetSuite ERP
7.9
132 Ratings
9% above category average
Shopify
-
Ratings
Forecasting7.917 Ratings00 Ratings
Inventory Planning7.3129 Ratings00 Ratings
Performance Monitoring8.614 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
NetSuite ERP
3.8
13 Ratings
63% below category average
Shopify
-
Ratings
Proposal Management2.610 Ratings00 Ratings
Product Master Data Management3.29 Ratings00 Ratings
Online Storefront
Comparison of Online Storefront features of Product A and Product B
NetSuite ERP
-
Ratings
Shopify
7.4
131 Ratings
4% below category average
Product catalog & listings00 Ratings8.6131 Ratings
Product management00 Ratings7.2129 Ratings
Bulk product upload00 Ratings7.6110 Ratings
Branding00 Ratings8.4130 Ratings
Mobile storefront00 Ratings7.4126 Ratings
Product variations00 Ratings6.3123 Ratings
Website integration00 Ratings9.2124 Ratings
Visual customization00 Ratings7.5129 Ratings
CMS00 Ratings4.4105 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
NetSuite ERP
-
Ratings
Shopify
8.1
125 Ratings
7% above category average
Abandoned cart recovery00 Ratings7.6116 Ratings
Checkout user experience00 Ratings8.5123 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
NetSuite ERP
-
Ratings
Shopify
9.0
127 Ratings
8% above category average
eCommerce security00 Ratings9.0127 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
NetSuite ERP
-
Ratings
Shopify
8.0
129 Ratings
7% above category average
Promotions & discounts00 Ratings7.2124 Ratings
Personalized recommendations00 Ratings8.432 Ratings
SEO00 Ratings8.5120 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
NetSuite ERP
-
Ratings
Shopify
8.0
130 Ratings
2% above category average
Multi-site management00 Ratings6.719 Ratings
Order processing00 Ratings9.1128 Ratings
Inventory management00 Ratings8.8127 Ratings
Shipping00 Ratings8.2120 Ratings
Custom functionality00 Ratings7.1120 Ratings
Best Alternatives
NetSuite ERPShopify
Small Businesses
Acumatica
Acumatica
Score 8.7 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 7.2 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.4 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NetSuite ERPShopify
Likelihood to Recommend
8.5
(356 ratings)
9.0
(144 ratings)
Likelihood to Renew
9.2
(49 ratings)
9.2
(15 ratings)
Usability
8.6
(231 ratings)
10.0
(3 ratings)
Availability
9.0
(16 ratings)
10.0
(1 ratings)
Performance
8.0
(15 ratings)
-
(0 ratings)
Support Rating
7.1
(215 ratings)
10.0
(2 ratings)
In-Person Training
7.3
(2 ratings)
-
(0 ratings)
Online Training
6.4
(10 ratings)
-
(0 ratings)
Implementation Rating
6.4
(17 ratings)
10.0
(1 ratings)
Configurability
8.7
(5 ratings)
-
(0 ratings)
Ease of integration
7.3
(3 ratings)
-
(0 ratings)
Product Scalability
9.0
(8 ratings)
-
(0 ratings)
Vendor post-sale
4.8
(2 ratings)
-
(0 ratings)
Vendor pre-sale
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
NetSuite ERPShopify
Likelihood to Recommend
NetSuite
Really in this hybrid environment, being up in the cloud and being able to securely access the data and work from anywhere, I think it's a real game changer for my team. So I really like the fact that NetSuite keeps up with security features and allows users to access it from anywhere.
Read full review
Shopify
Shopify is a great platform for small to medium-sized businesses looking to set up an online store. It's easy to use, offers a wide range of features and integrations, and is perfect for businesses in the retail and food industry. However, large enterprise businesses with complex and custom needs may find Shopify less suitable.
Read full review
Pros
NetSuite
  • NetSuite does analytics very well.
  • They do reporting very well. I love the ability to have control over how the information flows through my NetSuite, my user roles, and my responsibilities. I can assign certain tasks to certain people, and they do that and then also have the control to approve that and make sure it's done correctly.
  • Just being able to drill down into a particular GL account or into a particular line item and see what really makes that up and what's driving our certain costs.
Read full review
Shopify
  • It is definitely easy to set up and get going. This does not take a lot of work or effort on the user end, especially if using templates.
  • Low code platform. You can. make customizations without code.
  • The integrations are diverse and increase functionality.
Read full review
Cons
NetSuite
  • Honestly, right now, my biggest pain point is kind of our own doing, but I would appreciate a little bit more support and help in the area of performance management and kind of understanding how our application is built, what are the best choices for customizing or solving a problem in terms of performance, because our company is rather large, we have a lot of data coming in and out, and that has been an issue for us recently.
Read full review
Shopify
  • The main drawback that I am facing in Shopify for a long time is that their sales analytics system is not up to mark. As I am using Shopify to run different stores for my organization it does not get updated after-sales and does not provide the right analytics about the product strength and number of sales.
  • Secondly, Shopify has different apps which are best to run the store on max strength but they are very much costly like inventory management, generating multiple discount codes, and more robust customizable editing.
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Likelihood to Renew
NetSuite
NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
Read full review
Shopify
Nothing we have used in the past or have seen thus far even comes close to offering what we get with Shopify Plus, especially for the price. You cannot even come close to getting what we are getting at the price we pay. We are beyond thrilled and Shopify Plus meets and exceeds all of our needs and expectations. We love it!
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Usability
NetSuite
I have given this rating due to below use cases: - Order Management - Advanced Revenue Management - Invoicing - Automated Billing - Inbound and Outbound Integrations with applications such as Salesforce, Zip, Stripe, Mavenlink, Avalara, Floquast - Project management and billing - Training -Customer Support - Knowledge Article Support
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Shopify
I think most people are able to suer Shopify that have used a computer. There are some features that take a bit longer to learn. If you are not a creative person it may be a bit more difficult to learn the website customization, but with a help guide or tutorial it will only take a few tries to understand how to work the interface
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Reliability and Availability
NetSuite
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
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Shopify
No answers on this topic
Performance
NetSuite
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Read full review
Shopify
No answers on this topic
Support Rating
NetSuite
The account rep changes quite often, which requires restarting. Suite Answers is a very good tool but can be hard to use for somebody who is not fully confident with Netsuite. Asking questions that are not already answered in Suite Answers can be rough. Training is readily available, but most of the time stays on the surface and doesn't answer medium to more advanced questions.
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Shopify
In terms of support I give Shopify a 9 out of 10 because they're always very friendly and thorough, and they personally can't solve my problem for me they always point me in the proper direction with the proper information I need to move forward
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In-Person Training
NetSuite
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
Read full review
Shopify
No answers on this topic
Online Training
NetSuite
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
Read full review
Shopify
No answers on this topic
Implementation Rating
NetSuite
I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
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Shopify
Just start now and make the switch, the sooner the better. You will love it and it is really a simple process
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Alternatives Considered
NetSuite
Well, the reason why I'm with NetSuite is because obviously it beats out those other options quite considerably. It gave us the whole ecosystem that gave us everything we needed. I didn't need a dedicated administrator whose full-time job is to deal with it like our current system would need to really be useful. I can find people or train people how to use it right away. So for us, that really beats it out compared to the Sage and QuickBooks where we were looking at it from a perspective of, yeah, we can find people who are experts in those fields. They don't scale up to the size that we need as we're going to really quickly go from R&D company into doing tens of millions of dollars a year in revenue and activities. So that's where it beats us out over say Sage or QuickBooks is it's got that complete scalability. We can go to multiple subsidiaries, foreign currency, not a problem. It's got that full functionality.
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Shopify
The old platform that I used could not help us to meet our requirements. It was not helping us properly, then I got to know about Shopify and started using it. After 1 month [of] usage of Shopify we could understand that this is the best platform [for E-commerce] to make better sales and goodwill. Shopify helped us to get a proper idea of the analytics of the website. Shopify [supports] most of the [applications] and helps us to make better results.
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Scalability
NetSuite
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
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Shopify
No answers on this topic
Return on Investment
NetSuite
  • Positive impact, again, it's our source of truth, so we are able to not have questions about how much money we have in the bank or do we have enough material to build this job. Being able to know those things immediately is super valuable.
  • I mean it's the grease that skids the wheels that gets us to accomplish the things that we do in our business.
Read full review
Shopify
  • It got the store up quickly so the client could start selling. She was previously selling products on Etsy and Facebook and wanted to consolidate everything onto one website, so the main thing Shopify solved was to reduce the store owner's time in managing all her products on multiple sites. Also, we had previously built a website on Wix with all the custom functionality and branding she needed - a truly great, high-end website - but it performed so slowly that it was unusable. So the speed at which Shopify can be set up and then works on the page is appreciable.
  • The website was manageable by the client - she could figure the system out herself after a while so she saved money on costs for hiring developers. She did have to hire developers to customize some of the plug-ins but costs are all relative; it wasn't a high investment compared to building a full e-commerce website. With the complexity and size of her product base and the functionality and branding she wanted to have in a website, and the potential of her business, she would have needed to invest well over $10,000 to get to where she really needs to be. In the end she kept the budget under $5000.00.
  • Costs kept climbing with plug-ins having to be added with everything. My client became more involved in building the website and began to try multiple plugins, and she did not have the skill base to evaluate the plugins functionalities so she chose plugins that did not do everything she needed, and then ended up paying the plugin developers to customize the plugins. So on one hand, it's pretty amazing to be able to bring up an e-commerce website as quickly as a week or so, but on the other hand if you need anything customized or deeper functionality in regards to product searching and filtering on the web page, and management on the backend, it quickly goes beyond the skills of the average person to manage, and above their expected budget as well. In the end my client really did not get anything close to the functionality for the website we had originally envisioned.
  • Shopify was the easiest way we could find to bring the client's products to a global market. We evaluated several other platforms and the functionality simple did not seem to be adequate, so Shopify seemed like the only solution that could do enough of what we needed and still stay within this client's budget. Really the problem in this project was not platform per se but that the budget wasn't large enough. Shopify managed to provide a solution for an ecommerce store with thousands of products on a tiny budget, so in the sense of pure functionality it provided the best value of all the platforms we evaluated. The solution still isn't big enough for this client's business though so, without having insights into this client's post-build sales results, my guess is that because her new website did not make her products easier to sort through, and she likely didn't have much more budget left to invest in SEO and other marketing of the website, her sales probably didn't increase substantially as a result of having built the website. So I think this project all in all did not likely have a high ROI.
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ScreenShots

NetSuite ERP Screenshots

Screenshot of one view into the most critical business processes.Screenshot of Mobile-friendly design