What users are saying about
369 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
188 Ratings
369 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.1 out of 100

Prophix

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
188 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Likelihood to Recommend

NetSuite

I am a huge advocate for NetSuite, because the system is user-friendly (after a little training) and because it is so customizable. I would recommend NetSuite to any business with more than one company and especially businesses with companies based in more than one country. Small, medium and large companies can leverage the NetSuite platform to suit their needs, whether simple or complex.NetSuite has a number of taxation features that can help to automate return filings, so any business looking to systematize certain tax areas will find the system very useful.NetSuite allows great transparency across an organization and adopts a "one source of truth" methodology. If you have Finance, Accounting, Marketing, Sales, Operations, etc. all working in the same platform and working with the same data, there is less room for data discrepancies and more reliance can be placed upon the system outputs.If a business has a disconnect between Finance, Accounting, Marketing, Sales, Operations, etc. NetSuite will allow that business to come together and automate processes within a single system. There is no need for external system connectors, saving the business time (maintaining the connections) and money (saving on subscription fees to third-party connector vendors).
Sonny Spencer, ACA | TrustRadius Reviewer

Prophix

Any company that has multiple entities and/or stores would see an immediate benefit, as Prophix has the ability to slice and dice the financial and non-financial data on any dimension (whether it's company code, store code, etc.) Multiple entity reporting is extremely easy, and also very flexible. Our organization has 140 stores in 1 entity, and 3 other entities that don't have stores. With Prophix we are able to generate reporting that gives us both consolidated and consolidating financials with 1 click.
Paul Ryan | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

NetSuite
5.4
Prophix
Pay calculation
NetSuite
4.8
Prophix
Benefit plan administration
NetSuite
5.0
Prophix
Direct deposit files
NetSuite
5.0
Prophix
Salary revision and increment management
NetSuite
6.0
Prophix
Reimbursement management
NetSuite
6.0
Prophix

Customization

NetSuite
6.4
Prophix
API for custom integration
NetSuite
6.4
Prophix
Plug-ins
NetSuite
6.3
Prophix

Security

NetSuite
7.5
Prophix
Single sign-on capability
NetSuite
7.7
Prophix
Role-based user permissions
NetSuite
7.4
Prophix

Reporting & Analytics

NetSuite
6.2
Prophix
Dashboards
NetSuite
6.5
Prophix
Standard reports
NetSuite
6.1
Prophix
Custom reports
NetSuite
6.0
Prophix

General Ledger and Configurable Accounting

NetSuite
6.8
Prophix
Accounts payable
NetSuite
7.1
Prophix
Accounts receivable
NetSuite
7.3
Prophix
Global Financial Support
NetSuite
6.9
Prophix
Primary and Secondary Ledgers
NetSuite
7.7
Prophix
Intercompany Accounting
NetSuite
6.8
Prophix
Localizations
NetSuite
7.7
Prophix
Journals and Reconciliations
NetSuite
6.8
Prophix
Enterprise Accounting
NetSuite
7.6
Prophix
Configurable Accounting
NetSuite
7.5
Prophix
Centralized Rules Framework
NetSuite
5.8
Prophix
Standardized Processes
NetSuite
7.7
Prophix

Inventory Management

NetSuite
5.4
Prophix
Inventory tracking
NetSuite
6.1
Prophix
Automatic reordering
NetSuite
5.3
Prophix
Location management
NetSuite
5.4
Prophix
Manufacturing module
NetSuite
4.6
Prophix

Order Management

NetSuite
6.7
Prophix
Pricing
NetSuite
6.7
Prophix
Order entry
NetSuite
6.1
Prophix
Credit card processing
NetSuite
7.1
Prophix
Cost of goods sold
NetSuite
6.9
Prophix
Order Orchestration
NetSuite
6.8
Prophix
End-to-end order visibility
NetSuite
6.9
Prophix
Order exception Resolution
NetSuite
6.1
Prophix

Subledger and Financial Process

NetSuite
6.7
Prophix
Automated Invoice Processing
NetSuite
7.2
Prophix
Shared Services Payments
NetSuite
6.4
Prophix
Billings Management
NetSuite
6.7
Prophix
Customer Receipt Applications
NetSuite
6.8
Prophix
Customer Collections
NetSuite
7.2
Prophix
Revenue Recognition
NetSuite
7.6
Prophix
Cash Management
NetSuite
6.5
Prophix
Asset Management
NetSuite
5.8
Prophix
Travel & Expense Management
NetSuite
6.7
Prophix
Budgetary Control & Encumbrance Accounting
NetSuite
6.7
Prophix
Period Close
NetSuite
7.6
Prophix
Transactions Tax
NetSuite
6.8
Prophix
Subledger Reconciliations
NetSuite
6.6
Prophix
3rd Party Accounting Systems
NetSuite
5.5
Prophix

Project Financial Management

NetSuite
6.1
Prophix
Budgeting and Forecasting
NetSuite
5.5
Prophix
Project Costing
NetSuite
6.3
Prophix
Cost Capture
NetSuite
6.6
Prophix
Capital Project Management
NetSuite
6.8
Prophix
Customer Invoicing
NetSuite
6.6
Prophix
Customer Contract Compliance
NetSuite
7.3
Prophix
Project Revenue Recognition
NetSuite
5.9
Prophix
Project Financial Performance Analysis
NetSuite
6.2
Prophix
Project Financials Dashboard
NetSuite
5.8
Prophix
Real-time Financial Reporting
NetSuite
6.2
Prophix
Embedded Business Intelligence
NetSuite
4.7
Prophix
Project Planning Collaboration
NetSuite
4.8
Prophix

Project Execution Management

NetSuite
6.1
Prophix
Project Planning and Scheduling
NetSuite
5.0
Prophix
Project Manager Dashboard
NetSuite
4.7
Prophix
Resource Manager Dashboard
NetSuite
4.4
Prophix
Task Insight for Project Managers
NetSuite
6.0
Prophix
Project Manager Mobile Functionality
NetSuite
6.6
Prophix
Team Member Task Collaboration
NetSuite
6.0
Prophix
Team Member Mobile Functionality
NetSuite
6.6
Prophix
Project Candidate Search
NetSuite
6.4
Prophix
Project Candidate Comparison and Analysis
NetSuite
6.4
Prophix
Defineable Resource Pools
NetSuite
6.4
Prophix
Defineable Resource Pools
NetSuite
6.4
Prophix
Talent Profiles
NetSuite
5.8
Prophix
Real-Time Project Reporting
NetSuite
6.4
Prophix
Absence Management
NetSuite
7.0
Prophix
Product Lifecycle Management
NetSuite
7.0
Prophix

Grants Management

NetSuite
6.5
Prophix
Award Lifecycle Management
NetSuite
6.7
Prophix
Spending Control
NetSuite
6.7
Prophix
Indirect Cost Management
NetSuite
6.7
Prophix
Billing
NetSuite
5.8
Prophix

Procurement

NetSuite
6.6
Prophix
Sourcing Team Collaboration
NetSuite
7.1
Prophix
Sourcing Analysis
NetSuite
6.5
Prophix
Bids Analyzed and Compared
NetSuite
6.5
Prophix
Catalog Shopping E-Commerce for Employees
NetSuite
5.2
Prophix
Contract Authoring
NetSuite
6.1
Prophix
Contract Compliance Management
NetSuite
6.1
Prophix
Contract History
NetSuite
6.1
Prophix
Contract Renewal Automation
NetSuite
6.0
Prophix
Contract Repository
NetSuite
6.0
Prophix
Contract Standardization and Enforcement
NetSuite
6.0
Prophix
Electronic Signatures
NetSuite
6.5
Prophix
Invoice Automated Matching
NetSuite
6.5
Prophix
Purchasing Risk and Compliance Management
NetSuite
6.4
Prophix
Requisitions-to-Purchase Orders Integrated
NetSuite
7.1
Prophix
Spend Compliance Management
NetSuite
7.7
Prophix
Supplier Assessment
NetSuite
7.0
Prophix
Supplier Communication and Collaboration
NetSuite
7.1
Prophix
Supplier Management
NetSuite
7.8
Prophix
Supplier Portal
NetSuite
7.0
Prophix

Risk Management

NetSuite
6.7
Prophix
Risk Repository
NetSuite
7.0
Prophix
Control Management
NetSuite
6.4
Prophix
Control Mapping
NetSuite
6.4
Prophix
Control Efficiency Assessments
NetSuite
6.4
Prophix
Automated Control Assessments
NetSuite
6.4
Prophix
Assessment Capture
NetSuite
7.0
Prophix
Issue Detection
NetSuite
7.0
Prophix
Automatic Notification
NetSuite
7.0
Prophix
Remediation and Certification
NetSuite
6.4
Prophix

Logistics

NetSuite
4.2
Prophix
Transportation Planning and Optimization
NetSuite
4.1
Prophix
Transportation Sourcing Management
NetSuite
4.1
Prophix
Transportation Process Integration
NetSuite
5.0
Prophix
Transportation Execution Management
NetSuite
4.1
Prophix
Freight Payment Automation
NetSuite
4.1
Prophix
Trade Management
NetSuite
3.6
Prophix
Trade Regulatory Compliance Management
NetSuite
6.0
Prophix
Customs Entry Management
NetSuite
4.1
Prophix
Customs Document Management
NetSuite
3.4
Prophix
Customs Document Collaboration
NetSuite
3.1
Prophix
Fulfillment Management
NetSuite
3.8
Prophix
Inventory Visibility
NetSuite
5.0
Prophix
Warehouse Workforce Management
NetSuite
4.4
Prophix

Manufacturing

NetSuite
5.1
Prophix
Production Process Design
NetSuite
4.9
Prophix
Supply Chain Business Flows
NetSuite
4.1
Prophix
Production Management
NetSuite
4.1
Prophix
Contracted Manufacturing Management
NetSuite
3.9
Prophix
Configuration Management
NetSuite
7.7
Prophix
Work Definition
NetSuite
3.5
Prophix
Work Execution
NetSuite
4.5
Prophix
Advanced Fulfillment
NetSuite
7.3
Prophix
Manufacturing Costs
NetSuite
6.3
Prophix

Supply Chain

NetSuite
5.1
Prophix
Forecasting
NetSuite
4.6
Prophix
Inventory Planning
NetSuite
4.1
Prophix
Multi-tier Supply Chain Planning
NetSuite
6.8
Prophix
Performance Monitoring
NetSuite
4.8
Prophix

Product Lifecycle Management

NetSuite
4.7
Prophix
Ideation Management
NetSuite
4.6
Prophix
Requirements Management
NetSuite
7.0
Prophix
Proposal Management
NetSuite
3.6
Prophix
Innovation Portfolio Management
NetSuite
4.1
Prophix
Product Master Data Management
NetSuite
4.1
Prophix
Vendor Portal
NetSuite
4.7
Prophix
Project Portfolio Management
NetSuite
4.6
Prophix

Ad-hoc Reporting

NetSuite
Prophix
7.7
Drill-down analysis
NetSuite
Prophix
8.4
Formatting capabilities
NetSuite
Prophix
6.9
Report sharing and collaboration
NetSuite
Prophix
7.9

Report Output and Scheduling

NetSuite
Prophix
7.7
Publish to PDF
NetSuite
Prophix
8.0
Report Versioning
NetSuite
Prophix
7.3
Report Delivery Scheduling
NetSuite
Prophix
7.8

Data Discovery and Visualization

NetSuite
Prophix
7.3
Predictive Analytics
NetSuite
Prophix
7.3

Access Control and Security

NetSuite
Prophix
8.4
Multi-User Support (named login)
NetSuite
Prophix
8.6
Role-Based Security Model
NetSuite
Prophix
8.3
Multiple Access Permission Levels (Create, Read, Delete)
NetSuite
Prophix
8.4

Mobile Capabilities

NetSuite
Prophix
8.3
Responsive Design for Web Access
NetSuite
Prophix
8.3

Budgeting, Planning, and Forecasting

NetSuite
Prophix
8.6
Long-term financial planning
NetSuite
Prophix
8.4
Financial budgeting
NetSuite
Prophix
8.8
Forecasting
NetSuite
Prophix
8.3
Scenario modeling
NetSuite
Prophix
8.2
Management reporting
NetSuite
Prophix
9.4

Consolidation and Close

NetSuite
Prophix
7.5
Financial data consolidation
NetSuite
Prophix
8.3
Journal entries and reports
NetSuite
Prophix
7.5
Multi-currency management
NetSuite
Prophix
7.0
Intercompany Eliminations
NetSuite
Prophix
7.1
Minority Ownership
NetSuite
Prophix
6.9
Local and consolidated reporting
NetSuite
Prophix
8.5
Detailed Audit Trails
NetSuite
Prophix
7.4

Financial Reporting and Compliance

NetSuite
Prophix
7.8
Financial Statement Reporting
NetSuite
Prophix
9.3
Management Reporting
NetSuite
Prophix
9.1
Excel-based Reporting
NetSuite
Prophix
7.8
Automated board and financial reporting
NetSuite
Prophix
8.2
XBRL support for regulatory filing
NetSuite
Prophix
4.5

Analytics

NetSuite
Prophix
7.8
Personalized dashboards
NetSuite
Prophix
9.0
Color-coded scorecards
NetSuite
Prophix
7.1
KPIs
NetSuite
Prophix
7.6
Cost and profitability analysis
NetSuite
Prophix
8.1
Key Performance Indicator setting
NetSuite
Prophix
7.5
Benchmarking with external data
NetSuite
Prophix
7.5

Integration

NetSuite
Prophix
8.7
Flat file integration
NetSuite
Prophix
9.0
Excel data integration
NetSuite
Prophix
7.8
Direct links to 3rd-party data sources
NetSuite
Prophix
9.3

Pros

NetSuite

  • Integrates. NetSuite is particularly good at integrating with other products. For example, we integrate NetSuite with Adaptive Planning in order to bring actual financials together with forecast and budget data, which is then used for analysis and reporting. We also integrate NetSuite with other administration platforms so invoicing and commissions can be done rather seamlessly.
  • Intuitive. NetSuite is extremely intuitive. I started using it without any training and was easy to learn. It takes a little practice to learn the reporting system, but if you are just looking for client or vendor information it is as easy as typing the name or ID into the search box at the top.
  • Easy to Support. While setup is important and takes a lot of hours, the ongoing support is outstanding when compared to some of the other big enterprise systems. The previous enterprise system I used needed 4 full time programmers on staff just to keep it running, and it still kept getting outdated. The cloud application and seamless upgrades make this product superior.
Chris Snelling, CFA | TrustRadius Reviewer

Prophix

  • Line item Detail is one of my favorite functions. It is such a simple, easy thing but helps a lot with staying organized.
  • Workflows are super easy to create and make the budget kickoff effortless.
  • Processes - I love being able to create a process that will flip all data from one version to the next. This is so helpful for companies like mine that do multiple forecasts per year.
Ashleigh Arand | TrustRadius Reviewer

Cons

NetSuite

  • Consolidated invoicing. Generally, I think it's not a problem for NetSuite customers, and the potential, infrequent multiple invoicing to a given customer is likely okay. However, there may be instances producing 3 or more invoices per month for a given customer. The only consolidation solution offered is their homegrown "SuiteSolution" called Consolidated Invoicing. I don't use it but have had demos and discussions. Really need something slicker.
  • Fixed Assets Management. I use their SuiteSolution, Fixed Assets Management. It's not part of core NetSuite so there are inconsistencies with the rest of the system, some performance annoyances, and weaker reporting capabilities. It's a better product than other fixed asset solutions I've tried!
  • A very recent frustration of mine is that it is not possible without customization to display tax amounts per line in a transaction. This should be native. The per-line tax amount is available in a saved search; the per-line tax rate is available to display on the transaction; the tax amount can be displayed in the PDF generated. Why not show the amount in the system? Fortunately, it's easy to create a custom field/column that multiplies tax rate with an amount to give you tax amount. Pretty minor in the scheme of things, but fresh in my mind.
Joshua Henke | TrustRadius Reviewer

Prophix

  • In the future, it would nice to be able to preview an adhoc query result before committing to it. Sometimes waiting for the query results to finish rendering is a pain, especially if you realize that you need to change the view once you finally see it. This only applies to very large adhoc results however. 90% of the time, the wait time is very short.
Sharon Hess | TrustRadius Reviewer

Likelihood to Renew

NetSuite

NetSuite 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

Prophix

Prophix 10.0
Based on 16 answers
The system works well for us, and meets all of our needs. All of our future plans can and will be achieved within Prophix, so there is no need to pursue another product. Prophix has continuously proven to improve their product over the years, which provides an even higher level of confidence in this tool, and future developments
Tim McCarthy | TrustRadius Reviewer

Usability

NetSuite

NetSuite 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

Prophix

Prophix 8.4
Based on 25 answers
Prophix is necessarily complex because it is a very flexible tool that can be used to solve just about any data analysis or reporting need. There is always a disconnect between the initial presentation of a software product and actual implementation and use. Be sure to allocate the necessary investment in time and money for consulting help and user training.
William Van Hulzen | TrustRadius Reviewer

Reliability and Availability

NetSuite

NetSuite 9.4
Based on 13 answers
Netsuite is never down. In the past year, we have been down only when we have internet issues
Aaron Kleinhandler | TrustRadius Reviewer

Prophix

Prophix 8.9
Based on 13 answers
We have Prophix on premise so the only time we have issues with availability it was due to an internal issue and that has only happened once. So very few and far between
Tom Samuelson | TrustRadius Reviewer

Performance

NetSuite

NetSuite 7.7
Based on 12 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

Prophix

Prophix 7.2
Based on 13 answers
During high peak times revenue and budget forecastings, (50 users in the system) Prophix does struggle during the time. I am usually asking IT once a quarter during the peak times to restart the server because its on overload. I have tried to train my users to use the system at different times, but when everyone waits to the last minute to perform their task Prophix can't keep up.
Angela Barta | TrustRadius Reviewer

Support Rating

NetSuite

NetSuite 1.0
Based on 10 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

Prophix

Prophix 8.8
Based on 120 answers
Support has been great. We pay for the Continuous Success Package, and it's great to have that level of support, and not worry about going over budget to receive support. Support has always been able to fix my issue or provide the needed guidance. The one thing I wish they would improve, or I would learn how to do, is to be able to get faster response times on support. Generally, I have to schedule something 3-5 days out. That's not always ideal.
Stephen Kirschenmann | TrustRadius Reviewer

In-Person Training

NetSuite

NetSuite 7.3
Based on 2 answers
The general Admin training is good but very soft for the high technical stuff
Felix Garbuz | TrustRadius Reviewer

Prophix

Prophix 8.7
Based on 3 answers
During the implementation process we covered a lot of material in a short period of time. Our trainer was available via phone or e-mail for several weeks after our initial training for any questions that we had. After about 3 months on the system we brought our trainer in for additional training and model development.
Tom Samuelson | TrustRadius Reviewer

Online Training

NetSuite

NetSuite 8.0
Based on 7 answers
Relatively easy and if time permits e
Felix Garbuz | TrustRadius Reviewer

Prophix

Prophix 9.0
Based on 4 answers
They have pretty good help screens within Prophix. I have sued them a lot because the Customer Success Program is so easy to use
Tom Samuelson | TrustRadius Reviewer

Implementation Rating

NetSuite

NetSuite 7.3
Based on 9 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk | TrustRadius Reviewer

Prophix

Prophix 7.9
Based on 11 answers
Prophix Consulting should bring, in house, chargeable expertise in Oracle EBS table access for Drill Across and provide reasonable limits on dimension member combinations so there are no unreasonable expectations about the application of multi dimensional cubes to detail, such as revenue by product and customer.
Carl Evans | TrustRadius Reviewer

Alternatives Considered

NetSuite

We selected Netsuite over Financial Force because at that moment Netsuite had a localization feature we needed to consolidate financial information from a company outside the US and they had the feature for the accounting rules of that specific country.
Nicolas Costa Ossa | TrustRadius Reviewer

Prophix

Compared to Host Analytics and Adaptive, Prophix provides more value for the dollar, especially when we deploy multiple models. Solution set is also comparably built out, so we are not missing any critical functionality. Self-maintenance by finance is also comparable to Host and Adaptive, and much easier compared to SAP and Oracle solutions. (Much more expense both for consulting and license when compared to those last two.)I still think Prophix has a compelling value story. Because the underlying technology is Microsoft, I am not worried that the Prophix functionality/technology will ever lag too far behind anything other larger companies offer, and will certainly stay with any proprietary solutions.
Andreas Loeffler | TrustRadius Reviewer

Scalability

NetSuite

NetSuite 8.4
Based on 5 answers
Because it has a relatively low price of entry for the base modules and then you pay per user, you can start out small and expand as you need to. I've seen it used with 1 user all the way up to hundreds of users. Imagine experiencing all that growth without implementing a new ERP system!
Dana Larson | TrustRadius Reviewer

Prophix

Prophix 7.6
Based on 9 answers
We are a medium sized company, but the structure of Prophix would seemingly adapt to whatever sized organization you have. It also can be applied in any area of an enterprise that needs performance management, whether it involves financial data or not. The potential for application within the enterprise is really only limited by you imagination.
Kevin Warnick | TrustRadius Reviewer

Return on Investment

NetSuite

  • Very positive impact! Our old accounting system needed constant day to day maintenance between modules to get accurate reporting. Manufactured items were not calculating costs correctly so reports were never accurate.
  • The cloud based platform has save me SOOOOOOOOOOO much time not maintaining servers, workstations etc. Adding users and work stations are as simple as just having a computer with internet access.
  • Dashboard reminders really help me keep track of everything going on (or going wrong) within our organization. Problem troubleshooting is much easier with Netsuite.
Cindy Rumpf Novack | TrustRadius Reviewer

Prophix

  • Cost. In comparing this to Adaptive, Oracle, Host Analytics - this product really stands out from a cost standpoint in being much cheaper and the value (based on features and knowledge transfer from the consultant) pays out over time.
  • Employee productivity. The software definitely solved load time issues and made our reporting process much smoother. We have more time for analytics and spending a lot less time on data validation.
Brandon Russell | TrustRadius Reviewer

Screenshots

Pricing Details

NetSuite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Prophix

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

Add comparison