What users are saying about
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Top Rated
251 Ratings
186 Ratings

New Relic

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Top Rated
251 Ratings
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Score 8.4 out of 100
186 Ratings
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Score 8.8 out of 100

Feature Set Ratings

    Low-Code Development

    New Relic

    Feature Set Not Supported
    N/A
    8.3

    OutSystems

    83%
    OutSystems ranks higher in 6/6 features

    Visual Modeling

    N/A
    0 Ratings
    7.7
    77%
    46 Ratings

    Drag-and-drop Interfaces

    N/A
    0 Ratings
    9.2
    92%
    46 Ratings

    Platform Security

    N/A
    0 Ratings
    8.2
    82%
    45 Ratings

    Platform User Management

    N/A
    0 Ratings
    8.1
    81%
    44 Ratings

    Reusability

    N/A
    0 Ratings
    8.1
    81%
    48 Ratings

    Platform Scalability

    N/A
    0 Ratings
    8.4
    84%
    45 Ratings

    Attribute Ratings

    • New Relic is rated higher in 1 area: Support Rating
    • OutSystems is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Implementation Rating

    Likelihood to Recommend

    8.5

    New Relic

    85%
    111 Ratings
    9.9

    OutSystems

    99%
    125 Ratings

    Likelihood to Renew

    7.3

    New Relic

    73%
    10 Ratings
    8.2

    OutSystems

    82%
    4 Ratings

    Usability

    5.8

    New Relic

    58%
    5 Ratings
    8.2

    OutSystems

    82%
    3 Ratings

    Availability

    10.0

    New Relic

    100%
    2 Ratings

    OutSystems

    N/A
    0 Ratings

    Performance

    8.0

    New Relic

    80%
    2 Ratings

    OutSystems

    N/A
    0 Ratings

    Support Rating

    7.7

    New Relic

    77%
    7 Ratings
    7.1

    OutSystems

    71%
    87 Ratings

    In-Person Training

    New Relic

    N/A
    0 Ratings
    9.1

    OutSystems

    91%
    1 Rating

    Online Training

    New Relic

    N/A
    0 Ratings
    8.2

    OutSystems

    82%
    1 Rating

    Implementation Rating

    7.0

    New Relic

    70%
    9 Ratings
    7.3

    OutSystems

    73%
    4 Ratings

    Product Scalability

    8.0

    New Relic

    80%
    1 Rating

    OutSystems

    N/A
    0 Ratings

    Likelihood to Recommend

    New Relic

    I think New Relic's APM is a great feature if you are running Ruby on Rails because ActiveRecord can abstract away the actual performance of your endpoint logic. It very easily allows you to identify endpoints that are taking too long, endpoints that have good throughput, and how the overall functionality is affecting the end-user experience. It also has many other monitoring features that can be great for companies that manage their own infrastructure.
    Anonymous | TrustRadius Reviewer

    OutSystems

    Well suited for internal exposure of business processes (invoicing, API layer to other systems, customer maintenance etc), whether a UI is required or not.Not so well suited for full fledged web design. An OutSystems application must serve one particular business need, if gets too much functionalities and responsibilities it tends to get chaotic and complex.
    Anonymous | TrustRadius Reviewer

    Pros

    New Relic

    • Monitor traffic rates and server usage on real time
    • Helps engineers to dive deep into an issue and guides them to the root cause
    • Provides high-level system health status of different components (ie. Server capacity, RPM, page load time, error rate..)
    • Near real time reporting
    • Links with deployment so easy to understand if an issue has occurred after a particular release
    Meraz Haque | TrustRadius Reviewer

    OutSystems

    • Developing end user interfaces with ease and speed with a modern look and feel.
    • First class low code development to reduce time to market with visual programming
    • Their technical support team is fast and responsive. We've yet to have any issues they could not resolve.
    Christopher Fowers | TrustRadius Reviewer

    Cons

    New Relic

    • It would be helpful if use cases for particularly a Windows installation, were provided to help determine which set of configuration files would be the one a group would want to control. I.e. potentially with a department trying to do DevOps, it's difficult to determine which team needs to have responsibility for what at times. The reason I mention this, is New Relic seems to in many ways be a tool that's useful for DevOps-related processes and staff.
    • On the main New Relic One site, sometimes a refresh option is available for new features. It would be helpful to see what the new features are in advance before trying this out. Particularly if doing a demo or a working season with another team.
    • I'm not aware of a page or specific site which describes/summarizes all of the different NR Products and their features.
    • Sometimes it's tricky to determine which product to use to accomplish a task.
    Jim Locke, ITIL v3F, ITIL RCV | TrustRadius Reviewer

    OutSystems

    • Price – The licensing model of OutSystems is very expensive and not suitable for small scale developments. This is offset by the time to develop and stability for larger scale developments
    • Flexibility on PaaS version – The PaaS hosted version of OutSystems limits your flexibility to access the front end and backend database systems which can significantly restrict your options on high data volume developments or where anything requiring slightly out of the ordinary access is required
    • Same price for PaaS and self-hosted system. Licensing model dictates that you pay the same price even when you host the system on your own hardware which effectively means you pay more to manage the infrastructure yourself
    John Williams | TrustRadius Reviewer

    Pricing Details

    New Relic

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0

    New Relic Editions & Modules

    Edition
    Standard$991
    ProContact sales team
    EnterpriseContact sales team
    Telemetry Data Platform0.253
    Incident Intelligence0.504
    Free (Forever)$05
    1. per month per full user (after first free full user - unlimited free basic users)
    2. none
    3. per month per extra GB data ingest (after first free 100GB per month)
    4. per month per event (after first 1000 free events per month)
    5. No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Additional Pricing Details

    OutSystems

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $0 per month

    OutSystems Editions & Modules

    Edition
    Basic$4,000.001
    Pro$10,000.001
    1. per month
    Additional Pricing Details

    Likelihood to Renew

    New Relic

    New Relic 7.3
    Based on 10 answers
    I have not yet found any similar product that offers me this range of features to help us keep our online service fast and reliable. Besides this, New Relic is constantly evolving by adding new plugins to emerging technologies and platforms. Server performance measuring features are a key point as our user database grows.
    Anonymous | TrustRadius Reviewer

    OutSystems

    OutSystems 8.2
    Based on 4 answers
    We are very happy with OutSystems and our developers deliver good work. OutSystems lets us build new software on a regulare (2 weekly) basis, which is highly flexible and adjustable. Even without very much experience, our developers manage to build usefull software, which is working a lot better than our previous (legacy) software.
    Erik Hagen | TrustRadius Reviewer

    Usability

    New Relic

    New Relic 5.8
    Based on 5 answers
    As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.
    Anonymous | TrustRadius Reviewer

    OutSystems

    OutSystems 8.2
    Based on 3 answers
    I am really happy using OutSystems in my work. It gives me the opportunity to create good working software without having had very much IT-experience before. It also made me more interested in the background of IT and learning different languages.
    Erik Hagen | TrustRadius Reviewer

    Reliability and Availability

    New Relic

    New Relic 10.0
    Based on 2 answers
    we have never had any down time issues!!!
    Jayson E. Conry | TrustRadius Reviewer

    OutSystems

    No score
    No answers yet
    No answers on this topic

    Performance

    New Relic

    New Relic 8.0
    Based on 2 answers
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Jayson E. Conry | TrustRadius Reviewer

    OutSystems

    No score
    No answers yet
    No answers on this topic

    Support Rating

    New Relic

    New Relic 7.7
    Based on 7 answers
    There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
    Jayson E. Conry | TrustRadius Reviewer

    OutSystems

    OutSystems 7.1
    Based on 87 answers
    The tech support is very reachable. Usually by [email] from but also by phone if needed. We had some difficulties at the start with understanding "what our machine was doing" under high performance load. After some good sessions understanding our needs they delivered good solutions for our problems we had in the beginning.
    Anonymous | TrustRadius Reviewer

    In-Person Training

    New Relic

    No score
    No answers yet
    No answers on this topic

    OutSystems

    OutSystems 9.1
    Based on 1 answer
    Excellent material full of hands on that improve the understanding of the platform.
    Carlos Alberto Aponte Roa | TrustRadius Reviewer

    Online Training

    New Relic

    No score
    No answers yet
    No answers on this topic

    OutSystems

    OutSystems 8.2
    Based on 1 answer
    The online training material is well designed and explanations are step by step, helping trainees to understand and follow each exercise and new concept.
    Carlos Alberto Aponte Roa | TrustRadius Reviewer

    Implementation Rating

    New Relic

    New Relic 7.0
    Based on 9 answers
    The documentation was clear and concise; the only issue we ran into was custom application naming. Due to HTTPD mod_fcgid and the need for the application name to be set in php.ini (not in .htaccess or the virtual host directive) ... we had issues setting this up.
    Travis Crowder | TrustRadius Reviewer

    OutSystems

    OutSystems 7.3
    Based on 4 answers
    In a large company, patiently and consistently work the behind the scenes politics with business and IT partners across the firm.
    This is transformational - you will need a solid set of key business partners to lock arms together to move forward.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    New Relic

    We selected New Relic since it was very dynamic and versatile to use. It works well in all aspects of monitoring, and observability and would allow having a focus on collaboration with different repeatable processes. Also, New Relic has a good focus on working well with CLI, UI, and API types of work.
    Anonymous | TrustRadius Reviewer

    OutSystems

    I tried to use WordPress with some success. Also looked at Joomla. But when I saw OutSystems I knew I had been wasting my time there. It takes you longer to get going with OutSystems - but even I as a novice realized immediately that Outsystems is simply in another league. Outsystems is powerful. (Can you compare WordPress and Joomla to Outsystems - I don't think so).
    Willem Norval | TrustRadius Reviewer

    Scalability

    New Relic

    New Relic 8.0
    Based on 1 answer
    It's easy to scale. However, it isn't as easy to keep track of costs and who own's what/
    Jayson E. Conry | TrustRadius Reviewer

    OutSystems

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    New Relic

    • Gives us great visibility into what our services are doing at all times.
    • Alerts us quickly when there is a problem so we can address it with alacrity.
    • Gives us extremely customizable options in regards to how we want to track, store, and materialize our data.
    Anonymous | TrustRadius Reviewer

    OutSystems

    • The ease of use of the OutSystems development process has been the biggest ROI for us. We have developed our Framework product and maintained/enhanced it with only 4 workers.
    • OutSystems has enhanced their product very significantly over the last 4 years. They have gone from a simple to use tool to a very simple to use sophisticated tool that covers the standard mainframe-based computing apps and the apps used on handheld mobile devices all using the same basic set of development tools.
    Lee Penning | TrustRadius Reviewer

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