What users are saying about
New Relic
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Top Rated
251 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 251 reviews and ratings
186 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 186 reviews and ratings
Feature Set Ratings
Low-Code Development

New Relic
Feature Set Not Supported
N/A

8.3
OutSystems
83%
OutSystems ranks higher in 6/6 features
OutSystems ranks higher in 6/6 features
Visual Modeling

N/A
0 Ratings

7.7
77%
46 Ratings
Drag-and-drop Interfaces

N/A
0 Ratings

9.2
92%
46 Ratings
Platform Security

N/A
0 Ratings

8.2
82%
45 Ratings
Platform User Management

N/A
0 Ratings

8.1
81%
44 Ratings
Reusability

N/A
0 Ratings

8.1
81%
48 Ratings
Platform Scalability

N/A
0 Ratings

8.4
84%
45 Ratings
Attribute Ratings
- New Relic is rated higher in 1 area: Support Rating
- OutSystems is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Implementation Rating
Likelihood to Recommend

8.5
New Relic
85%
111 Ratings

9.9
OutSystems
99%
125 Ratings
Likelihood to Renew

7.3
New Relic
73%
10 Ratings

8.2
OutSystems
82%
4 Ratings
Usability

5.8
New Relic
58%
5 Ratings

8.2
OutSystems
82%
3 Ratings
Availability

10.0
New Relic
100%
2 Ratings

OutSystems
N/A
0 Ratings
Performance

8.0
New Relic
80%
2 Ratings

OutSystems
N/A
0 Ratings
Support Rating

7.7
New Relic
77%
7 Ratings

7.1
OutSystems
71%
87 Ratings
In-Person Training

New Relic
N/A
0 Ratings

9.1
OutSystems
91%
1 Rating
Online Training

New Relic
N/A
0 Ratings

8.2
OutSystems
82%
1 Rating
Implementation Rating

7.0
New Relic
70%
9 Ratings

7.3
OutSystems
73%
4 Ratings
Product Scalability

8.0
New Relic
80%
1 Rating

OutSystems
N/A
0 Ratings
Likelihood to Recommend
New Relic
I think New Relic's APM is a great feature if you are running Ruby on Rails because ActiveRecord can abstract away the actual performance of your endpoint logic. It very easily allows you to identify endpoints that are taking too long, endpoints that have good throughput, and how the overall functionality is affecting the end-user experience. It also has many other monitoring features that can be great for companies that manage their own infrastructure.

Verified User
Engineer in Engineering
Health, Wellness and Fitness Company, 11-50 employeesOutSystems
Well suited for internal exposure of business processes (invoicing, API layer to other systems, customer maintenance etc), whether a UI is required or not.Not so well suited for full fledged web design. An OutSystems application must serve one particular business need, if gets too much functionalities and responsibilities it tends to get chaotic and complex.

Verified User
Team Lead in Information Technology
Consumer Services Company, 501-1000 employeesPros
New Relic
- Monitor traffic rates and server usage on real time
- Helps engineers to dive deep into an issue and guides them to the root cause
- Provides high-level system health status of different components (ie. Server capacity, RPM, page load time, error rate..)
- Near real time reporting
- Links with deployment so easy to understand if an issue has occurred after a particular release
Technical Lead
Hanes Brands AustralasiaRetail, 10,001+ employees
OutSystems
- Developing end user interfaces with ease and speed with a modern look and feel.
- First class low code development to reduce time to market with visual programming
- Their technical support team is fast and responsive. We've yet to have any issues they could not resolve.
Senior Software Developer Team Lead
OrthoBanc, LLCFinancial Services, 51-200 employees
Cons
New Relic
- It would be helpful if use cases for particularly a Windows installation, were provided to help determine which set of configuration files would be the one a group would want to control. I.e. potentially with a department trying to do DevOps, it's difficult to determine which team needs to have responsibility for what at times. The reason I mention this, is New Relic seems to in many ways be a tool that's useful for DevOps-related processes and staff.
- On the main New Relic One site, sometimes a refresh option is available for new features. It would be helpful to see what the new features are in advance before trying this out. Particularly if doing a demo or a working season with another team.
- I'm not aware of a page or specific site which describes/summarizes all of the different NR Products and their features.
- Sometimes it's tricky to determine which product to use to accomplish a task.
Software Developer II
Staples Promotional ProductsRetail, 501-1000 employees
OutSystems
- Price – The licensing model of OutSystems is very expensive and not suitable for small scale developments. This is offset by the time to develop and stability for larger scale developments
- Flexibility on PaaS version – The PaaS hosted version of OutSystems limits your flexibility to access the front end and backend database systems which can significantly restrict your options on high data volume developments or where anything requiring slightly out of the ordinary access is required
- Same price for PaaS and self-hosted system. Licensing model dictates that you pay the same price even when you host the system on your own hardware which effectively means you pay more to manage the infrastructure yourself
Web and Enterprise Team Lead
IT Vision Australia Pty LtdComputer Software, 51-200 employees
Pricing Details
New Relic
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0
New Relic Editions & Modules
Edition
Standard | $991 |
---|---|
Pro | Contact sales team |
Enterprise | Contact sales team |
Telemetry Data Platform | 0.253 |
Incident Intelligence | 0.504 |
Free (Forever) | $05 |
- per month per full user (after first free full user - unlimited free basic users)
- none
- per month per extra GB data ingest (after first free 100GB per month)
- per month per event (after first 1000 free events per month)
- No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Additional Pricing Details
—OutSystems
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$0 per month
OutSystems Editions & Modules
Edition
Basic | $4,000.001 |
---|---|
Pro | $10,000.001 |
- per month
Additional Pricing Details
—Likelihood to Renew
New Relic
New Relic 7.3
Based on 10 answers
I have not yet found any similar product that offers me this range of features to help us keep our online service fast and reliable. Besides this, New Relic is constantly evolving by adding new plugins to emerging technologies and platforms. Server performance measuring features are a key point as our user database grows.

Verified User
Analyst in Information Technology
Information Technology and Services Company, 51-200 employeesOutSystems
OutSystems 8.2
Based on 4 answers
We are very happy with OutSystems and our developers deliver good work. OutSystems lets us build new software on a regulare (2 weekly) basis, which is highly flexible and adjustable. Even without very much experience, our developers manage to build usefull software, which is working a lot better than our previous (legacy) software.
Studentenbegeleider
Stichting Vluchteling-Studenten UAFNon-Profit Organization Management, 51-200 employees
Usability
New Relic
New Relic 5.8
Based on 5 answers
As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.

Verified User
Professional in Engineering
E-Learning Company, 501-1000 employeesOutSystems
OutSystems 8.2
Based on 3 answers
I am really happy using OutSystems in my work. It gives me the opportunity to create good working software without having had very much IT-experience before. It also made me more interested in the background of IT and learning different languages.
Studentenbegeleider
Stichting Vluchteling-Studenten UAFNon-Profit Organization Management, 51-200 employees
Reliability and Availability
New Relic
New Relic 10.0
Based on 2 answers
we have never had any down time issues!!!
Lead Monitoring Engineer
Cambia Health SolutionsHealth, Wellness and Fitness, 5001-10,000 employees
OutSystems
No score
No answers yet
No answers on this topic
Performance
New Relic
New Relic 8.0
Based on 2 answers
there are times where browser cache will cause issues that require you to clear your browser before continuing.
Lead Monitoring Engineer
Cambia Health SolutionsHealth, Wellness and Fitness, 5001-10,000 employees
OutSystems
No score
No answers yet
No answers on this topic
Support Rating
New Relic
New Relic 7.7
Based on 7 answers
There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
Lead Monitoring Engineer
Cambia Health SolutionsHealth, Wellness and Fitness, 5001-10,000 employees
OutSystems
OutSystems 7.1
Based on 87 answers
The tech support is very reachable. Usually by [email] from but also by phone if needed. We had some difficulties at the start with understanding "what our machine was doing" under high performance load. After some good sessions understanding our needs they delivered good solutions for our problems we had in the beginning.

Verified User
Project Manager in Product Management
Information Services Company, 51-200 employeesIn-Person Training
New Relic
No score
No answers yet
No answers on this topic
OutSystems
OutSystems 9.1
Based on 1 answer
Excellent material full of hands on that improve the understanding of the platform.
Senior Application Integration Engineer
JDW Consulting CorporationComputer Software, 1001-5000 employees
Online Training
New Relic
No score
No answers yet
No answers on this topic
OutSystems
OutSystems 8.2
Based on 1 answer
The online training material is well designed and explanations are step by step, helping trainees to understand and follow each exercise and new concept.
Senior Application Integration Engineer
JDW Consulting CorporationComputer Software, 1001-5000 employees
Implementation Rating
New Relic
New Relic 7.0
Based on 9 answers
The documentation was clear and concise; the only issue we ran into was custom application naming. Due to HTTPD mod_fcgid and the need for the application name to be set in php.ini (not in .htaccess or the virtual host directive) ... we had issues setting this up.
Systems Engineer
Penton MediaInformation Services, 1001-5000 employees
OutSystems
OutSystems 7.3
Based on 4 answers
In a large company, patiently and consistently work the behind the scenes politics with business and IT partners across the firm.
This is transformational - you will need a solid set of key business partners to lock arms together to move forward.
This is transformational - you will need a solid set of key business partners to lock arms together to move forward.

Verified User
C-Level Executive in Information Technology
Health, Wellness and Fitness Company, 1-10 employeesAlternatives Considered
New Relic
We selected New Relic since it was very dynamic and versatile to use. It works well in all aspects of monitoring, and observability and would allow having a focus on collaboration with different repeatable processes. Also, New Relic has a good focus on working well with CLI, UI, and API types of work.

Verified User
Team Lead in Information Technology
Information Technology & Services Company, 10,001+ employeesOutSystems
I tried to use WordPress with some success. Also looked at Joomla. But when I saw OutSystems I knew I had been wasting my time there. It takes you longer to get going with OutSystems - but even I as a novice realized immediately that Outsystems is simply in another league. Outsystems is powerful. (Can you compare WordPress and Joomla to Outsystems - I don't think so).
Owner
Villa AfriqHospitality, 1-10 employees
Scalability
New Relic
New Relic 8.0
Based on 1 answer
It's easy to scale. However, it isn't as easy to keep track of costs and who own's what/
Lead Monitoring Engineer
Cambia Health SolutionsHealth, Wellness and Fitness, 5001-10,000 employees
OutSystems
No score
No answers yet
No answers on this topic
Return on Investment
New Relic
- Gives us great visibility into what our services are doing at all times.
- Alerts us quickly when there is a problem so we can address it with alacrity.
- Gives us extremely customizable options in regards to how we want to track, store, and materialize our data.

Verified User
Engineer in Engineering
Computer Software Company, 1001-5000 employeesOutSystems
- The ease of use of the OutSystems development process has been the biggest ROI for us. We have developed our Framework product and maintained/enhanced it with only 4 workers.
- OutSystems has enhanced their product very significantly over the last 4 years. They have gone from a simple to use tool to a very simple to use sophisticated tool that covers the standard mainframe-based computing apps and the apps used on handheld mobile devices all using the same basic set of development tools.
CIO
CollabWorksComputer Software, 11-50 employees