New Relic vs OutSystems

• Monitor traffic rates and server usage on real time
• Helps engineers to dive deep into an issue and guides them to the root cause
• Provides high-level system health status of different components (ie. Server capacity, RPM, page load time, error rate..)
• Near real time reporting
• Links with deployment so easy to understand if an issue has occurred after a particular release

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• Developing end user interfaces with ease and speed with a modern look and feel.
• First class low code development to reduce time to market with visual programming
• Their technical support team is fast and responsive. We've yet to have any issues they could not resolve.

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• It would be helpful if use cases for particularly a Windows installation, were provided to help determine which set of configuration files would be the one a group would want to control. I.e. potentially with a department trying to do DevOps, it's difficult to determine which team needs to have responsibility for what at times. The reason I mention this, is New Relic seems to in many ways be a tool that's useful for DevOps-related processes and staff.
• On the main New Relic One site, sometimes a refresh option is available for new features. It would be helpful to see what the new features are in advance before trying this out. Particularly if doing a demo or a working season with another team.
• I'm not aware of a page or specific site which describes/summarizes all of the different NR Products and their features.
• Sometimes it's tricky to determine which product to use to accomplish a task.

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• Price – The licensing model of OutSystems is very expensive and not suitable for small scale developments. This is offset by the time to develop and stability for larger scale developments
• Flexibility on PaaS version – The PaaS hosted version of OutSystems limits your flexibility to access the front end and backend database systems which can significantly restrict your options on high data volume developments or where anything requiring slightly out of the ordinary access is required
• Same price for PaaS and self-hosted system. Licensing model dictates that you pay the same price even when you host the system on your own hardware which effectively means you pay more to manage the infrastructure yourself

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• Gives us great visibility into what our services are doing at all times.
• Alerts us quickly when there is a problem so we can address it with alacrity.
• Gives us extremely customizable options in regards to how we want to track, store, and materialize our data.

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• The ease of use of the OutSystems development process has been the biggest ROI for us. We have developed our Framework product and maintained/enhanced it with only 4 workers.
• OutSystems has enhanced their product very significantly over the last 4 years. They have gone from a simple to use tool to a very simple to use sophisticated tool that covers the standard mainframe-based computing apps and the apps used on handheld mobile devices all using the same basic set of development tools.

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