What users are saying about
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Top Rated
156 Ratings
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Top Rated
173 Ratings

New Relic

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Top Rated
156 Ratings
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Score 8.1 out of 100

OutSystems

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Top Rated
173 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

New Relic

I appreciate that New Relic is easily integrated into applications for APM and infrastructure for monitoring.Our applications are Ruby on Rails apps and getting them reporting into New Relic is easy to implement. In most cases, it just requires adding the "newrelic" gem and updating the "newrelic.yml" configuration file. Just this simple addition to a project gives us an entrypoint to analyzing performance.We use the New Relic Infrastructure agent by default on all of our cloud based servers. We have this set up with Chef so we don't even think about it; we just spin servers up and go. Minutes later they're reporting into New Relic. We use Terraform to automatically create monitors so we can keep track of the essentials like core processes, disk, CPU, and memory.
Michael Jenkins | TrustRadius Reviewer

OutSystems

OutSystems excels with building web interfaces fast and lends itself to custom integrations written in .Net. Most anything can be brought in given this ability to be extended. One of the drawbacks to the speed of development is that most quality control teams become quickly overwhelmed and may be unable to keep up.
Christopher Fowers | TrustRadius Reviewer

Feature Rating Comparison

Application Performance Management

New Relic
7.7
OutSystems
Application monitoring
New Relic
9.2
OutSystems
Database monitoring
New Relic
8.1
OutSystems
Threshold alerts
New Relic
8.6
OutSystems
Predictive capabilities
New Relic
6.4
OutSystems
Application performance management console
New Relic
8.1
OutSystems
Collaboration tools
New Relic
6.5
OutSystems
Out-of-the box templates to monitor applications
New Relic
7.5
OutSystems
Application dependency mapping and thresholding
New Relic
7.4
OutSystems
Virtualization monitoring
New Relic
7.7
OutSystems
Server availability and performance monitoring
New Relic
8.5
OutSystems
Server usage monitoring and capacity forecasting
New Relic
7.9
OutSystems
IT Asset Discovery
New Relic
6.3
OutSystems

Low-Code Development

New Relic
OutSystems
7.8
Visual Modeling
New Relic
OutSystems
7.9
Drag-and-drop Interfaces
New Relic
OutSystems
8.0
Platform Security
New Relic
OutSystems
7.8
Platform User Management
New Relic
OutSystems
7.4
Reusability
New Relic
OutSystems
7.8
Platform Scalability
New Relic
OutSystems
8.0

Pros

New Relic

  • New Relic lets you drill down into the nitty-gritty of your application, breaking down requests however far you want in order to inspect the performance of your application throughout the request lifecycle.
  • New Relic offers many integrations with other services and technologies, making it easy to get it set up and start using it.
  • New Relic offers many views and types of visualizations to help you understand what's going on in as much detail as you want to know.
Ben McClure | TrustRadius Reviewer

OutSystems

  • Deployment management – OutSystems has a built in robust, multi-environment deployment system that helps ensures the clean and error free deployment of applications through the development, testing and production product lifecycle
  • Rapid application development – Through the low code, graphical development environment you can develop applications far quicker than with more traditional development environments
  • Cross platform mobile development – OutSystems handle the development and building of mobile application for both iOS and Android in a simple streamlined way that removes 90% of the problems normally associated with multi platform development
John Williams | TrustRadius Reviewer

Cons

New Relic

  • Cloud-centric / OS-centric. There is no/limited ability to query metrics with an agent installed.
  • Insights-based queries (dashboards and alerts) are limited to 1000 (soon to be 2000) records and that doesn't work for enterprise scale.
  • NRQL is awesome -- except when it isn't. The replacement QL is more robust but is significantly more complex to learn.
  • No agent management tools in the platform. And, yes, you will want agent management tools after the first dozen or so deployments.
Anonymous | TrustRadius Reviewer

OutSystems

  • The platform controls all the parts. While great for development and overall maintenance, it could lead to discussions with your DBA (who has to trust the platform). As a developer I love the platform, as a DBA I would like more control.
  • By making software development model driven using flows, you are forced to rethink the way of programming. It makes it easier, but sometimes the way of working leads to code which could be optimized (standard problem in model based software development).
  • Most of the code is generated, so the technical knowledge of the inner working of coding are not Essentials. This could lead to degration of this knowlegde. As part of this, most technologies will only be used when OutSystems supports it. They do a good job on implementing these things. But things like Node.js would be nice.
Patrick Baanvinger | TrustRadius Reviewer

Likelihood to Renew

New Relic

New Relic 8.0
Based on 9 answers
I have not yet found any similar product that offers me this range of features to help us keep our online service fast and reliable. Besides this, New Relic is constantly evolving by adding new plugins to emerging technologies and platforms. Server performance measuring features are a key point as our user database grows.
Anonymous | TrustRadius Reviewer

OutSystems

OutSystems 8.4
Based on 4 answers
We are very happy with OutSystems and our developers deliver good work. OutSystems lets us build new software on a regulare (2 weekly) basis, which is highly flexible and adjustable. Even without very much experience, our developers manage to build usefull software, which is working a lot better than our previous (legacy) software.
Erik Hagen | TrustRadius Reviewer

Usability

New Relic

New Relic 9.0
Based on 3 answers
New Relic interface can be tricky to setup sometimes, especially on dashboards, but the overall usability is great. We also find particularly interesting the chart creation tools. There are no major issues that prevented us using any of their services.
Anonymous | TrustRadius Reviewer

OutSystems

OutSystems 8.4
Based on 3 answers
I am really happy using OutSystems in my work. It gives me the opportunity to create good working software without having had very much IT-experience before. It also made me more interested in the background of IT and learning different languages.
Erik Hagen | TrustRadius Reviewer

Reliability and Availability

New Relic

New Relic 10.0
Based on 1 answer
we have never had any down time issues!!!
Jayson E. Conry | TrustRadius Reviewer

OutSystems

No score
No answers yet
No answers on this topic

Performance

New Relic

New Relic 8.0
Based on 1 answer
there are times where browser cache will cause issues that require you to clear your browser before continuing.
Jayson E. Conry | TrustRadius Reviewer

OutSystems

No score
No answers yet
No answers on this topic

Support Rating

New Relic

New Relic 8.0
Based on 3 answers
There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
Jayson E. Conry | TrustRadius Reviewer

OutSystems

OutSystems 7.5
Based on 45 answers
In becoming bigger, the support encountered several growing pains, but we've seen amelioration (also by involving a customer engagement manager, more direct lines with OutSystems, and better contact with partner Noesis). Sometimes growing goes fast and the organization needs to adapt to the new world. New markets are conquered, but others still need to grow.
Stefan Parijs | TrustRadius Reviewer

Implementation Rating

New Relic

New Relic 8.5
Based on 4 answers
The documentation was clear and concise; the only issue we ran into was custom application naming. Due to HTTPD mod_fcgid and the need for the application name to be set in php.ini (not in .htaccess or the virtual host directive) ... we had issues setting this up.
Travis Crowder | TrustRadius Reviewer

OutSystems

OutSystems 7.5
Based on 2 answers
Manage expectations properly.
Erik Hagen | TrustRadius Reviewer

Alternatives Considered

New Relic

We had originally looked into CloudWatch to monitor our resources since we have our stack built in AWS, but found that it would take additional work to setup the dashboards, alerts, and details that we wanted to see in our reports. It was worth the additional investment for us to get the data we needed with less work.
Sean Patterson | TrustRadius Reviewer

OutSystems

I tried to use WordPress with some success. Also looked at Joomla. But when I saw OutSystems I knew I had been wasting my time there. It takes you longer to get going with OutSystems - but even I as a novice realized immediately that Outsystems is simply in another league. Outsystems is powerful. (Can you compare WordPress and Joomla to Outsystems - I don't think so).
Willem Norval | TrustRadius Reviewer

Scalability

New Relic

New Relic 8.0
Based on 1 answer
It's easy to scale. However, it isn't as easy to keep track of costs and who own's what/
Jayson E. Conry | TrustRadius Reviewer

OutSystems

No score
No answers yet
No answers on this topic

Return on Investment

New Relic

  • New Relic helps us detect defects before our customers do.
  • New Relic helps us prioritize performance improvements. Engineers don't need to spend time measuring the latency of transactions themselves.
  • New Relic helps us notify the appropriate people rapidly when there are problems.
Anonymous | TrustRadius Reviewer

OutSystems

  • The ease of use of the OutSystems development process has been the biggest ROI for us. We have developed our Framework product and maintained/enhanced it with only 4 workers.
  • OutSystems has enhanced their product very significantly over the last 4 years. They have gone from a simple to use tool to a very simple to use sophisticated tool that covers the standard mainframe-based computing apps and the apps used on handheld mobile devices all using the same basic set of development tools.
Lee Penning | TrustRadius Reviewer

Pricing Details

New Relic

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

OutSystems

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

New Relic
8.5
OutSystems
7.6

Likelihood to Renew

New Relic
8.0
OutSystems
8.4

Usability

New Relic
9.0
OutSystems
8.4

Reliability and Availability

New Relic
10.0
OutSystems

Performance

New Relic
8.0
OutSystems

Support Rating

New Relic
8.0
OutSystems
7.5

Implementation Rating

New Relic
8.5
OutSystems
7.5

Scalability

New Relic
8.0
OutSystems

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