Likelihood to Recommend Great for content management and records even for organizations whose staff are not much experienced in the technical backgrounds as it's easy to use and no previous knowledge on HTML is required. It is great for storing invoices and payment proofs and for organizations dealing with global clients for general use documents.
Read full review Well suited for internal exposure of business processes (invoicing, API layer to other systems, customer maintenance etc), whether a UI is required or not. Not so well suited for full fledged web design. An OutSystems application must serve one particular business need, if gets too much functionalities and responsibilities it tends to get chaotic and complex.
Read full review Pros Document Management is being done well since it allows you to put in a corporate folder structure that applies to the business unit you currently work in. Records Management works well in this organisation as it allows you to classify the document according to the file plan, as well as manage it according to the retention schedule for tat file plan. The ability to collaborate on files works really well. You can share with users within your group, as well as allow other users access to the files for either read access to read/write access. Access control of the folder and even individual files allows you to ensure only necessary people can have the right type of access. This is especially welcome in the government environment where document management is of utmost importance. Read full review Developing end user interfaces with ease and speed with a modern look and feel. First class low code development to reduce time to market with visual programming Their technical support team is fast and responsive. We've yet to have any issues they could not resolve. Read full review Cons The user interface and configurability of that interface lack a lot of flexibility and modern tools. There needs to be stronger and more powerful integration to electronic forms and workflow capabilities which are core to modern ECM. Management of audit and content history needs to be modernized and made more dynamic and sustainable. Read full review Price – The licensing model of OutSystems is very expensive and not suitable for small scale developments. This is offset by the time to develop and stability for larger scale developments Flexibility on PaaS version – The PaaS hosted version of OutSystems limits your flexibility to access the front end and backend database systems which can significantly restrict your options on high data volume developments or where anything requiring slightly out of the ordinary access is required Same price for PaaS and self-hosted system. Licensing model dictates that you pay the same price even when you host the system on your own hardware which effectively means you pay more to manage the infrastructure yourself Read full review Likelihood to Renew The staff is comfortable with it and I doubt they'd change at this point.
Read full review We are very happy with OutSystems and our developers deliver good work. OutSystems lets us build new software on a regulare (2 weekly) basis, which is highly flexible and adjustable. Even without very much experience, our developers manage to build usefull software, which is working a lot better than our previous (legacy) software.
Read full review Usability The interface is easy to understand and learn quickly.
Read full review I am really happy using OutSystems in my work. It gives me the opportunity to create good working software without having had very much IT-experience before. It also made me more interested in the background of IT and learning different languages.
Read full review Reliability and Availability I never had any issues with access internally or via VPN. But, the response via VPN, was a bit slow.
Read full review Performance I used OpenText nearly every day and I never had any performance issues that I can recall. That said, it's not terribly fast either. Read full review Support Rating OpenText has an outstanding support and knowledge base. All problems which couldn't be solved by us (high complexity cases) were promptly resolved and the resolution also shared with us.
Read full review The tech support is very reachable. Usually by [email] from but also by phone if needed. We had some difficulties at the start with understanding "what our machine was doing" under high performance load. After some good sessions understanding our needs they delivered good solutions for our problems we had in the beginning.
Read full review In-Person Training Excellent material full of hands on that improve the understanding of the platform.
Read full review Online Training The online training material is well designed and explanations are step by step, helping trainees to understand and follow each exercise and new concept.
Read full review Implementation Rating No, it's pretty easy to implement and use.
Read full review In a large company, patiently and consistently work the behind the scenes politics with business and IT partners across the firm. This is transformational - you will need a solid set of key business partners to lock arms together to move forward.
Read full review Alternatives Considered Having used OpenText Content Suite for a long time, I can say it stands the competition. It offers many versions which is unlike many products in its category. Also, while it is not affordable, I believe the cost is justified considering what a business can achieve with this software.
Read full review I tried to use
WordPress with some success. Also looked at Joomla. But when I saw OutSystems I knew I had been wasting my time there. It takes you longer to get going with OutSystems - but even I as a novice realized immediately that Outsystems is simply in another league. Outsystems is powerful. (Can you compare
WordPress and Joomla to Outsystems - I don't think so).
Read full review Return on Investment With OpenText Content Suite, we can easily keep documents safe Document collaboration is easy with OpenText We can easily handle invoicing and automation thanks to features such as content capture and imaging. With OpenText Content Suite, there is better file sync and archiving Read full review The ease of use of the OutSystems development process has been the biggest ROI for us. We have developed our Framework product and maintained/enhanced it with only 4 workers. OutSystems has enhanced their product very significantly over the last 4 years. They have gone from a simple to use tool to a very simple to use sophisticated tool that covers the standard mainframe-based computing apps and the apps used on handheld mobile devices all using the same basic set of development tools. Read full review ScreenShots