What users are saying about
69 Ratings
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Top Rated
173 Ratings
69 Ratings
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Score 7.8 out of 100

OutSystems

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Top Rated
173 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

OpenText ECM

Your organisation has to support the type of document and records management needed for this to work. In an organisation that only needs to store documents and maybe share with many different parties, this might not be the best-suited software. In a large organisation with stringent document and records management policies, this suite is well suited. It makes management of documents across business units easy to manage and control.
Neill Payne | TrustRadius Reviewer

OutSystems

OutSystems excels with building web interfaces fast and lends itself to custom integrations written in .Net. Most anything can be brought in given this ability to be extended. One of the drawbacks to the speed of development is that most quality control teams become quickly overwhelmed and may be unable to keep up.
Christopher Fowers | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

OpenText ECM
7.4
OutSystems
Content capture & imaging
OpenText ECM
8.6
OutSystems
File sync, storage & archiving
OpenText ECM
8.6
OutSystems
Document management
OpenText ECM
9.0
OutSystems
Records management
OpenText ECM
7.0
OutSystems
Content search & retrieval
OpenText ECM
8.5
OutSystems
Enterprise content collaboration
OpenText ECM
7.5
OutSystems
Content publishing & creation
OpenText ECM
6.0
OutSystems
Security, risk management & information governance
OpenText ECM
8.2
OutSystems
Contract lifecycle management
OpenText ECM
8.1
OutSystems
Automated workflows
OpenText ECM
7.3
OutSystems
Artificial intelligence
OpenText ECM
4.8
OutSystems
Mobile support
OpenText ECM
4.6
OutSystems
Integration
OpenText ECM
7.8
OutSystems

Low-Code Development

OpenText ECM
OutSystems
7.8
Visual Modeling
OpenText ECM
OutSystems
7.9
Drag-and-drop Interfaces
OpenText ECM
OutSystems
8.0
Platform Security
OpenText ECM
OutSystems
7.8
Platform User Management
OpenText ECM
OutSystems
7.4
Reusability
OpenText ECM
OutSystems
7.8
Platform Scalability
OpenText ECM
OutSystems
8.0

Pros

OpenText ECM

  • Secure storage of billions of documents using precise ACLs to control access across multiple tenants, groups, users, etc. No other system I know of can do this as well for as large of systems. Security can be refined from one person to the entire enterprise OTB.
  • Integration with other EMC/OT solutions. Assuming this is still true post-OT acquisition, Documentum has over a 100 add-ons that integrate with the core solution to expand the solution to include scanning, document processing, forms, email, etc.
  • Searching. xPlore is one of the best FTI tools on the market and it is integrated well with the Documentum solution. Other systems use excellent search tools, Elastic/Lucene/ being good examples of that, but their integration is questionable. Older systems, like WCC, are still using antique search tools OTB and require integration with the newer search tools.
Craig Soucie | TrustRadius Reviewer

OutSystems

  • Deployment management – OutSystems has a built in robust, multi-environment deployment system that helps ensures the clean and error free deployment of applications through the development, testing and production product lifecycle
  • Rapid application development – Through the low code, graphical development environment you can develop applications far quicker than with more traditional development environments
  • Cross platform mobile development – OutSystems handle the development and building of mobile application for both iOS and Android in a simple streamlined way that removes 90% of the problems normally associated with multi platform development
John Williams | TrustRadius Reviewer

Cons

OpenText ECM

  • WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
  • EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
Indars Sparnins | TrustRadius Reviewer

OutSystems

  • The platform controls all the parts. While great for development and overall maintenance, it could lead to discussions with your DBA (who has to trust the platform). As a developer I love the platform, as a DBA I would like more control.
  • By making software development model driven using flows, you are forced to rethink the way of programming. It makes it easier, but sometimes the way of working leads to code which could be optimized (standard problem in model based software development).
  • Most of the code is generated, so the technical knowledge of the inner working of coding are not Essentials. This could lead to degration of this knowlegde. As part of this, most technologies will only be used when OutSystems supports it. They do a good job on implementing these things. But things like Node.js would be nice.
Patrick Baanvinger | TrustRadius Reviewer

Likelihood to Renew

OpenText ECM

OpenText ECM 8.0
Based on 6 answers
Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
Rene Wagner | TrustRadius Reviewer

OutSystems

OutSystems 8.4
Based on 4 answers
We are very happy with OutSystems and our developers deliver good work. OutSystems lets us build new software on a regulare (2 weekly) basis, which is highly flexible and adjustable. Even without very much experience, our developers manage to build usefull software, which is working a lot better than our previous (legacy) software.
Erik Hagen | TrustRadius Reviewer

Usability

OpenText ECM

OpenText ECM 8.0
Based on 1 answer
The interface is easy to understand and learn quickly.
Paul Benenati | TrustRadius Reviewer

OutSystems

OutSystems 8.4
Based on 3 answers
I am really happy using OutSystems in my work. It gives me the opportunity to create good working software without having had very much IT-experience before. It also made me more interested in the background of IT and learning different languages.
Erik Hagen | TrustRadius Reviewer

Reliability and Availability

OpenText ECM

OpenText ECM 8.0
Based on 1 answer
I never had any issues with access internally or via VPN. But, the response via VPN, was a bit slow.
Paul Benenati | TrustRadius Reviewer

OutSystems

No score
No answers yet
No answers on this topic

Performance

OpenText ECM

OpenText ECM 8.5
Based on 2 answers
  • I used OpenText nearly every day and I never had any performance issues that I can recall. That said, it's not terribly fast either.
Paul Benenati | TrustRadius Reviewer

OutSystems

No score
No answers yet
No answers on this topic

Support Rating

OpenText ECM

OpenText ECM 8.0
Based on 2 answers
OpenText has an outstanding support and knowledge base. All problems which couldn't be solved by us (high complexity cases) were promptly resolved and the resolution also shared with us.
Gabriel Krahn | TrustRadius Reviewer

OutSystems

OutSystems 7.5
Based on 45 answers
In becoming bigger, the support encountered several growing pains, but we've seen amelioration (also by involving a customer engagement manager, more direct lines with OutSystems, and better contact with partner Noesis). Sometimes growing goes fast and the organization needs to adapt to the new world. New markets are conquered, but others still need to grow.
Stefan Parijs | TrustRadius Reviewer

Implementation Rating

OpenText ECM

OpenText ECM 8.4
Based on 2 answers
No, it's pretty easy to implement and use.
Paul Benenati | TrustRadius Reviewer

OutSystems

OutSystems 7.5
Based on 2 answers
Manage expectations properly.
Erik Hagen | TrustRadius Reviewer

Alternatives Considered

OpenText ECM

OpenText is stronger in the management of high volume and secure information. However, SharePoint, while less functional from a document management perspective, provides a much stronger user interface which eases user adoption and the presentation of content. SharePoint also has a significantly larger ecosystem of developers and partners that makes solutions more available.
Anonymous | TrustRadius Reviewer

OutSystems

I tried to use WordPress with some success. Also looked at Joomla. But when I saw OutSystems I knew I had been wasting my time there. It takes you longer to get going with OutSystems - but even I as a novice realized immediately that Outsystems is simply in another league. Outsystems is powerful. (Can you compare WordPress and Joomla to Outsystems - I don't think so).
Willem Norval | TrustRadius Reviewer

Return on Investment

OpenText ECM

  • Allowed us to move from paper document processing and storage
  • Efficiency and cost savings have yet to be realized
  • Moved from field handling to centralized AP collection
  • The cost to implement and the purchase was extremely high and ROI benefits will take a long time to realize
Ryan Payne | TrustRadius Reviewer

OutSystems

  • The ease of use of the OutSystems development process has been the biggest ROI for us. We have developed our Framework product and maintained/enhanced it with only 4 workers.
  • OutSystems has enhanced their product very significantly over the last 4 years. They have gone from a simple to use tool to a very simple to use sophisticated tool that covers the standard mainframe-based computing apps and the apps used on handheld mobile devices all using the same basic set of development tools.
Lee Penning | TrustRadius Reviewer

Pricing Details

OpenText ECM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OutSystems

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

OpenText ECM
8.2
OutSystems
7.6

Likelihood to Renew

OpenText ECM
8.0
OutSystems
8.4

Usability

OpenText ECM
8.0
OutSystems
8.4

Reliability and Availability

OpenText ECM
8.0
OutSystems

Performance

OpenText ECM
8.5
OutSystems

Support Rating

OpenText ECM
8.0
OutSystems
7.5

Implementation Rating

OpenText ECM
8.4
OutSystems
7.5

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