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Top Rated
284 Ratings

Qualtrics

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Top Rated
284 Ratings
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Score 8 out of 100
10 Ratings
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Score 9 out of 100

Likelihood to Recommend

Qualtrics

Qualtrics is extremely well-suited for engaging with the wide user-base of your target platform. As a member of a team that provides on-site visits and 'discovery' engagements, Qualtrics helps our team come prepared for on-site visits. Furthermore, follow-up surveys enable our team to be nimble, ask the right questions, and submit additional surveys after our initial engagement. Qualtrics is a fantastic tool for engaging with both internal and external teams with the goal of understanding employee workflows, perceptions, and areas of growth. One can tailor surveys for a specific need and then share out to the client's preferred medium (desktop or mobile). This means that survey respondents will need to have both access and a small technological proficiency in order to successfully complete surveys - however, this is nearly a basic requirement for most administrative jobs today.
Joshua Melder | TrustRadius Reviewer

Quantum Workplace Engagement Surveys and Pulses

This is well suited to give you a guideline of where your company is at and areas that can improve upon. This was our first year so I believe when we continue to use this it will show areas that we can still improve upon and areas that we have improved upon
Mark Russell | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Qualtrics
8.6
Quantum Workplace Engagement Surveys and Pulses
Survey templates
Qualtrics
8.6
Quantum Workplace Engagement Surveys and Pulses
Themes
Qualtrics
8.2
Quantum Workplace Engagement Surveys and Pulses
Custom logo/branding
Qualtrics
8.9
Quantum Workplace Engagement Surveys and Pulses

Survey Content

Qualtrics
8.5
Quantum Workplace Engagement Surveys and Pulses
Changes to live survey
Qualtrics
8.3
Quantum Workplace Engagement Surveys and Pulses
Question design help
Qualtrics
8.3
Quantum Workplace Engagement Surveys and Pulses
Multiple question types
Qualtrics
8.8
Quantum Workplace Engagement Surveys and Pulses

Survey Logic

Qualtrics
7.6
Quantum Workplace Engagement Surveys and Pulses
Survey logic flexibility
Qualtrics
7.6
Quantum Workplace Engagement Surveys and Pulses

Survey Reporting & Analytics

Qualtrics
8.4
Quantum Workplace Engagement Surveys and Pulses
Response tracking
Qualtrics
8.8
Quantum Workplace Engagement Surveys and Pulses
Data export
Qualtrics
8.7
Quantum Workplace Engagement Surveys and Pulses
Standard reports
Qualtrics
8.0
Quantum Workplace Engagement Surveys and Pulses
Custom reports
Qualtrics
8.1
Quantum Workplace Engagement Surveys and Pulses
Analytics
Qualtrics
8.2
Quantum Workplace Engagement Surveys and Pulses

Survey Administration & Security

Qualtrics
8.8
Quantum Workplace Engagement Surveys and Pulses
Access controls
Qualtrics
9.0
Quantum Workplace Engagement Surveys and Pulses
Compliance
Qualtrics
8.7
Quantum Workplace Engagement Surveys and Pulses

Survey Distribution

Qualtrics
8.7
Quantum Workplace Engagement Surveys and Pulses
Vendor-offered crowdsourcing
Qualtrics
9.0
Quantum Workplace Engagement Surveys and Pulses
Respondent restrictions
Qualtrics
8.4
Quantum Workplace Engagement Surveys and Pulses

Pros

Qualtrics

  • Qualtrics offers a wide range of question formats. This feature allows for uniquely styled questions that keep a students interest.
  • Qualtrics is very useful for sending out surveys on a particular schedule at a good time to not overload our campus IT system. The reminder feature is great in that I can set up all four reminders for the entire survey when I set up the survey.
  • I most value the immediate support when I run into a problem. A problem stops my work in its tracks. It is very important that I get the issue resolved quickly so I can get on with my work.
Katharine Mason | TrustRadius Reviewer

Quantum Workplace Engagement Surveys and Pulses

  • Quantum reporting was really easy to read and great for presenting to upper management.
  • They also offered some great additional resources for an upcharge.
  • This software is customizable to your organization, which is great.
  • This software was very user-friendly for my employees completing the engagement survey.
Julie Mathis, PHR, SHRM-CP | TrustRadius Reviewer

Cons

Qualtrics

  • Qualtrics has been working to add more programs to its product line, but I am not sure yet how helpful the new lines are. It seems like they are trying to make it to where the entire company will use different platforms based on the type of feedback they need.
  • The Qualtrics insights summit is a really great way to network with all different types of researchers. I just wish they would focus more on research and less on having big-name celebrities speak.
  • Qualtrics support could use some work. It can be difficult to find help in the community. I almost always have to reach out to someone on the online chat or via email to get help.
Corinne Gibson | TrustRadius Reviewer

Quantum Workplace Engagement Surveys and Pulses

  • I mentioned this to them after our last survey. The first year we did the survey the Quantum Workplace site provided us with detailed information on creating improvement plans, questions for employee focus groups and best practice information. While the site still provides information on creating an action plan, they removed the other information and haven't offered any new tips in the past two years. I would like to see them bring this back and update it each year so it is fresh and provides usable action items.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Qualtrics

Qualtrics 9.4
Based on 41 answers
I was impressed a couple years ago when two heads of market research at Fortune 500 companies told me about them, and I've been even more impressed with the advancements I've seen in the last year. I like where the company is headed, and I look forward to using them again in a future role.
Ben Lawder | TrustRadius Reviewer

Quantum Workplace Engagement Surveys and Pulses

Quantum Workplace Engagement Surveys and Pulses 9.1
Based on 1 answer
Everything that I had expected from the survey were delivered with a few more
Mark Russell | TrustRadius Reviewer

Usability

Qualtrics

Qualtrics 8.6
Based on 10 answers
All the menus are very user friendly and intuitive. I can always find exactly what I'm looking for and can change anything I need to with ease. All the elements of the survey are adjustable with very little effort and without confusion.
Brian Harris | TrustRadius Reviewer

Quantum Workplace Engagement Surveys and Pulses

Quantum Workplace Engagement Surveys and Pulses 9.1
Based on 1 answer
I did not have any problems with it. The ease of use was great. If I had a question about anything they would answer it immediately or within a timely manner. They also were one step ahead providing me with information that I would need to know or use. They provide a great product
Mark Russell | TrustRadius Reviewer

Support Rating

Qualtrics

Qualtrics 10.0
Based on 11 answers
Whenever we have had an issue with trying to figure out how to do something (even though the documentation is incredibly well put together) we have asked Qualtrics support and have always received our answer nearly immediately (I think in maybe 10 times, only once did a support person need to call us back). Qualtrics support is dedicated to solving customer issues right, and in the first contact, if at all possible
D. SKye Hodges | TrustRadius Reviewer

Quantum Workplace Engagement Surveys and Pulses

Quantum Workplace Engagement Surveys and Pulses 9.1
Based on 1 answer
Every time I had a request it was answered immediately or within a timely manner
Mark Russell | TrustRadius Reviewer

Online Training

Qualtrics

Qualtrics 8.0
Based on 2 answers
I still use it. It does everything you need an online survey to do. From heat mapping to complex skip logic and display logic. I use it weekly and it never disappoints
Michael Climek | TrustRadius Reviewer

Quantum Workplace Engagement Surveys and Pulses

No score
No answers yet
No answers on this topic

Implementation Rating

Qualtrics

Qualtrics 9.0
Based on 1 answer
I like being able to easily integrate new colleagues by simply giving them a log in user name and password
Benjamin Sider | TrustRadius Reviewer

Quantum Workplace Engagement Surveys and Pulses

Quantum Workplace Engagement Surveys and Pulses 9.1
Based on 1 answer
Very easy system to use. I also like how you can customize your survey to work on certain areas you feel are important at the time. They also provide you with a list of questions you can select from as well as implement any custom questions you feel would be beneficial
Mark Russell | TrustRadius Reviewer

Alternatives Considered

Qualtrics

I would say Qualtrics is far superior in terms of functionality and ease of use but is far inferior in terms of price. Since this technology is easily imitable, I wouldn't be surprised if there are other solutions (such as SurveyGizmo) which are more economical but offer the same solution.
Daniel Simonet | TrustRadius Reviewer

Quantum Workplace Engagement Surveys and Pulses

We selected Quantum Workplace for three primary reasons:
  • Greater database of survey responses from more organizations and employees (strong benchmark universe)
  • Automated tools to create department level executive summary presentations
  • Prior experience with Quantum via Best Places to Work survey
And, finally, the pricing was very competitive, although not necessarily the lowest.
Jim Morrill | TrustRadius Reviewer

Return on Investment

Qualtrics

  • It's hard to quantify the impact because of the nature of the work we do in a university. One thing I can say is that it has been a far better replacement for the technology that was previously offered through the specialized survey administration center of the university.
  • It reduces the time one needs to prepare a questionnaire, which translates to monetary savings.
Asif Mehedi | TrustRadius Reviewer

Quantum Workplace Engagement Surveys and Pulses

  • We are seeing a direct correlation between reduced employee turnover, and department productivity, for those departments that use the survey cycle and important follow up steps.
Brian Fraser | TrustRadius Reviewer

Screenshots

Pricing Details

Qualtrics

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Quantum Workplace Engagement Surveys and Pulses

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Qualtrics
7.5
Quantum Workplace Engagement Surveys and Pulses
9.0

Likelihood to Renew

Qualtrics
9.4
Quantum Workplace Engagement Surveys and Pulses
9.1

Usability

Qualtrics
8.6
Quantum Workplace Engagement Surveys and Pulses
9.1

Reliability and Availability

Qualtrics
9.0
Quantum Workplace Engagement Surveys and Pulses

Performance

Qualtrics
5.5
Quantum Workplace Engagement Surveys and Pulses

Support Rating

Qualtrics
10.0
Quantum Workplace Engagement Surveys and Pulses
9.1

Online Training

Qualtrics
8.0
Quantum Workplace Engagement Surveys and Pulses

Implementation Rating

Qualtrics
9.0
Quantum Workplace Engagement Surveys and Pulses
9.1

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