What users are saying about
642 Ratings
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Score 8.1 out of 100
2 Ratings
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Score 8 out of 100

Likelihood to Recommend

Tableau CRM (formerly Einstein Analytics)

If the person/ department does not have any knowledge in open source tools such as R, and Python. [Salesforce Einstein Analytics (formerly Wave Analytics)] could be a good option with no coding background required. However, if they have such human resource or can acquire these people, I would recommend open source tech and suggest not to use this tool.
Anonymous | TrustRadius Reviewer

Yurbi

The Yurbi Poduct is extremely well suited for organizations looking for a mature Business Intelligence and ad-hoc reporting tool. The strength of Yurbi is that it is highly customizable and can work in various environments.
Samar Chopra, PMP, SCPM, ITIL | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Tableau CRM (formerly Einstein Analytics)
7.3
Yurbi
Pixel Perfect reports
Tableau CRM (formerly Einstein Analytics)
7.5
Yurbi
Customizable dashboards
Tableau CRM (formerly Einstein Analytics)
7.0
Yurbi
Report Formatting Templates
Tableau CRM (formerly Einstein Analytics)
7.3
Yurbi

Ad-hoc Reporting

Tableau CRM (formerly Einstein Analytics)
7.0
Yurbi
Drill-down analysis
Tableau CRM (formerly Einstein Analytics)
6.9
Yurbi
Formatting capabilities
Tableau CRM (formerly Einstein Analytics)
7.4
Yurbi
Integration with R or other statistical packages
Tableau CRM (formerly Einstein Analytics)
5.9
Yurbi
Report sharing and collaboration
Tableau CRM (formerly Einstein Analytics)
7.8
Yurbi

Report Output and Scheduling

Tableau CRM (formerly Einstein Analytics)
7.3
Yurbi
Publish to Web
Tableau CRM (formerly Einstein Analytics)
7.9
Yurbi
Publish to PDF
Tableau CRM (formerly Einstein Analytics)
7.5
Yurbi
Report Versioning
Tableau CRM (formerly Einstein Analytics)
7.3
Yurbi
Report Delivery Scheduling
Tableau CRM (formerly Einstein Analytics)
7.1
Yurbi
Delivery to Remote Servers
Tableau CRM (formerly Einstein Analytics)
6.9
Yurbi

Data Discovery and Visualization

Tableau CRM (formerly Einstein Analytics)
7.2
Yurbi
Pre-built visualization formats (heatmaps, scatter plots etc.)
Tableau CRM (formerly Einstein Analytics)
7.2
Yurbi
Location Analytics / Geographic Visualization
Tableau CRM (formerly Einstein Analytics)
7.1
Yurbi
Predictive Analytics
Tableau CRM (formerly Einstein Analytics)
7.2
Yurbi

Access Control and Security

Tableau CRM (formerly Einstein Analytics)
7.8
Yurbi
Multi-User Support (named login)
Tableau CRM (formerly Einstein Analytics)
8.0
Yurbi
Role-Based Security Model
Tableau CRM (formerly Einstein Analytics)
8.0
Yurbi
Multiple Access Permission Levels (Create, Read, Delete)
Tableau CRM (formerly Einstein Analytics)
6.9
Yurbi
Single Sign-On (SSO)
Tableau CRM (formerly Einstein Analytics)
8.3
Yurbi

Mobile Capabilities

Tableau CRM (formerly Einstein Analytics)
6.7
Yurbi
Responsive Design for Web Access
Tableau CRM (formerly Einstein Analytics)
8.0
Yurbi
Dedicated iOS Application
Tableau CRM (formerly Einstein Analytics)
5.9
Yurbi
Dedicated Android Application
Tableau CRM (formerly Einstein Analytics)
5.9
Yurbi
Dashboard / Report / Visualization Interactivity on Mobile
Tableau CRM (formerly Einstein Analytics)
7.1
Yurbi

Application Program Interfaces (APIs) / Embedding

Tableau CRM (formerly Einstein Analytics)
5.8
Yurbi
REST API
Tableau CRM (formerly Einstein Analytics)
6.0
Yurbi
Javascript API
Tableau CRM (formerly Einstein Analytics)
5.2
Yurbi
iFrames
Tableau CRM (formerly Einstein Analytics)
5.2
Yurbi
Java API
Tableau CRM (formerly Einstein Analytics)
5.2
Yurbi
Themeable User Interface (UI)
Tableau CRM (formerly Einstein Analytics)
7.4
Yurbi
Customizable Platform (Open Source)
Tableau CRM (formerly Einstein Analytics)
6.1
Yurbi

Pros

Tableau CRM (formerly Einstein Analytics)

  • Interactive Dashboards, it [consists] of wide variety of charts
  • Data from different sources can be easily integrated with it
  • Security, it provides easy way to secure and share the information with the users
  • Support actions like opening hyperlink etc
  • Almost everything can be done from configuration
  • Data can easily be managed from dataflow.
Shefali Sethia | TrustRadius Reviewer

Yurbi

  • Yurbi allows us to build customized Dashboards for specific users. Once the initial Dashboard is created, the user themselves have permissions to customize the Dashboard to suit their needs. The flexibility is there for a wide set of users.
  • Yurbi product is highly customizable. We looked for a Business Intelligence product for quite some time that could be customized to work with different types of data sets. When we started considering Yurbi, it was evident from the beginning that the product could be customized very quickly to work within our environment and our specific data types.
  • The Yurbi product stays a step ahead with the changing market being focused more for the tablet and smart phone user population. As our customers first started to use iPADs and iPhones, it was great to see that an upgraded Yurbi product was readily available for use for the iPAD/iPhone set of users.
Samar Chopra, PMP, SCPM, ITIL | TrustRadius Reviewer

Cons

Tableau CRM (formerly Einstein Analytics)

  • Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
  • Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
  • Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
  • More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.
Anonymous | TrustRadius Reviewer

Yurbi

  • While the Yurbi Developer tool is highly mature, there have been cases where building specific complex reports within Yurbi required extensive support directly from the vendor (and even some Yurbi product customizations). It would be great if the Yurbi Developer tool could be slightly refreshed to make it easier for more non-technical users to build more complex reports within Yurbi.
  • Over years of usage of the Yurbi product with growing set of available reports to run for users, it's easy to get unorganized in terms of being able to find the correct report to run. It's highly adviseable if future releases of Yurbi began offering features to organize all reports a little better within the product (including an audit trail of reports that users typically run to make it easier for them to go back to the right reports).
  • We heavily use the SMTP configuration within Yurbi to set up auto-email notifications to specific set of users with requested reports. At times, the SMTP service becomes unavailable and Yurbi product is unable to send these emails to the users. Besides not receiving the email, it's easily evident that the SMTP service connection failed. It would be great if future versions of the Yurbi product would alert the user of the failed SMTP connection on initial Yurbi login so the administrator becomes aware of the issue and can take action to resolve the problem.
Samar Chopra, PMP, SCPM, ITIL | TrustRadius Reviewer

Likelihood to Renew

Tableau CRM (formerly Einstein Analytics)

No score
No answers yet
No answers on this topic

Yurbi

Yurbi 10.0
Based on 1 answer
The Yurbi product has been perceived very well by our customers. They have continued to use it for years and the user population has only expanded. Customers love the flexibility and large set of Dashboards and reports that can be made available within the product quickly and efficiently.
Samar Chopra, PMP, SCPM, ITIL | TrustRadius Reviewer

Usability

Tableau CRM (formerly Einstein Analytics)

Tableau CRM (formerly Einstein Analytics) 7.4
Based on 5 answers
Overall usability is absolutely worth the price. It help me to save tons of time working on raw data in Excel file. It also minimize the discrepancy in data format when there are multiple user inputting the data. Every data inputted in Salesforce is standardized, therefore it is very easy to keep track / generating performance report even though you are having more than 20 projects recorded in Salesforce Einstein Analytics.
Tony Phan | TrustRadius Reviewer

Yurbi

Yurbi 10.0
Based on 1 answer
The Yurbi product is incredibly easy to use and very intuitive for the user. The environment is highly customizable to the user's own preferences which is the best part.
Samar Chopra, PMP, SCPM, ITIL | TrustRadius Reviewer

Support Rating

Tableau CRM (formerly Einstein Analytics)

Tableau CRM (formerly Einstein Analytics) 7.8
Based on 5 answers
I gave Salesforce Einstein Analytics tool a slightly above average rating of 6. Because its trailhead portal has extensive documentation and use cases around how to implement Salesforce tools and how to master their user interface. But it has limited video or human tutorials. Plus, there is not enough background on web analytics, statistical modeling, artificial intelligence or machine learning. So, a user may struggle when leveraging their dashboard or modeling features. Finally, support documents are focused on learning the tool but don't provide enough context on how to do custom implementation or troubleshoot data integration issues.
Anonymous | TrustRadius Reviewer

Yurbi

No score
No answers yet
No answers on this topic

Implementation Rating

Tableau CRM (formerly Einstein Analytics)

Tableau CRM (formerly Einstein Analytics) 6.0
Based on 2 answers
An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
Anonymous | TrustRadius Reviewer

Yurbi

Yurbi 10.0
Based on 1 answer
Yurbi was very simple to implement and the software prerequisites and server requirements were very basic.
Samar Chopra, PMP, SCPM, ITIL | TrustRadius Reviewer

Alternatives Considered

Tableau CRM (formerly Einstein Analytics)

Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
Jeffrey Smith | TrustRadius Reviewer

Yurbi

Yurbi was overall a better product, highly customizable, more user friendly, and lower priced.
Samar Chopra, PMP, SCPM, ITIL | TrustRadius Reviewer

Return on Investment

Tableau CRM (formerly Einstein Analytics)

  • Salesforce Einstein Analytics helped lift roi of email marketing campaigns funded by our suppliers or category teams by improving their open and click rates
  • Salesforce Einstein Analytics helped reduce cart abandonments and improved conversion rates of our product campaigns.
  • Salesforce Einstein Analytics was not that effective in improving adoption of AI tools such as chatbot, voice assistant tool or mobile app. Because of lower sample data.
Anonymous | TrustRadius Reviewer

Yurbi

No answers on this topic

Screenshots

Tableau CRM (formerly Einstein Analytics)

Pricing Details

Tableau CRM (formerly Einstein Analytics)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Tableau CRM (formerly Einstein Analytics) Editions & Modules

Additional Pricing Details

Yurbi

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Yurbi Editions & Modules

Edition
Yurbi$24,0001
  1. per year
Additional Pricing Details
Yurbi's pricing model is simple and predictable. User licenses start at just $495 per year and that includes all the powerful features of our platform. We offer named users, concurrent users, and public view or anonymous report licensing options. We also offer custom/hybrid pricing for vendors looking to OEM Yurbi.

Rating Summary

Likelihood to Recommend

Tableau CRM (formerly Einstein Analytics)
7.5
Yurbi
10.0

Likelihood to Renew

Tableau CRM (formerly Einstein Analytics)
Yurbi
10.0

Usability

Tableau CRM (formerly Einstein Analytics)
7.4
Yurbi
10.0

Reliability and Availability

Tableau CRM (formerly Einstein Analytics)
Yurbi
10.0

Performance

Tableau CRM (formerly Einstein Analytics)
Yurbi
10.0

Support Rating

Tableau CRM (formerly Einstein Analytics)
7.8
Yurbi

Implementation Rating

Tableau CRM (formerly Einstein Analytics)
6.0
Yurbi
10.0

Scalability

Tableau CRM (formerly Einstein Analytics)
Yurbi
10.0

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