What users are saying about
29 Ratings
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Top Rated
537 Ratings
29 Ratings
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Score 7.7 out of 100

Workfront

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Top Rated
537 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

SAP BPM

It is well suited when we need to integrate business processes with SAP ERP and SAP CRM - the solution can be integrated with business rules/procedures defined in SAP ERP/CRM and NetWeaver can be used to monitor the rules and flag off exceptions. When there are multiple workflows running, it tends to slow down running of these processes. Also, it entirely depends on SAP portal for it to run efficiently.
Shiv Shivakumar | TrustRadius Reviewer

Workfront

A specific example is Heart Month at BJC HealthCare. There were marketing materials, media stories, patient testimonials and events. Using Workfront allowed everyone to keep the list of projects straight. Team members could log their specific projects and provide updates, and tag specific colleagues who might want to utilize their materials or at least be "in the know" about the project.Less appropriate - a specific media story. This is a bulk of my work. Oftentimes media stories pop up quickly and are resolved quickly - and stopping to track in Workfront is a cumbersome task, especially when other colleagues will not be involved. However, it has proved to be useful in tracking for the media relations team specifically.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

SAP BPM
10.0
Workfront
Dashboards
SAP BPM
10.0
Workfront
Standard reports
SAP BPM
10.0
Workfront
Custom reports
SAP BPM
10.0
Workfront

Process Engine

SAP BPM
10.0
Workfront
Process designer
SAP BPM
10.0
Workfront
Process simulation
SAP BPM
10.0
Workfront
Business rules engine
SAP BPM
10.0
Workfront
SOA support
SAP BPM
10.0
Workfront
Process player
SAP BPM
10.0
Workfront
Support for modeling languages
SAP BPM
10.0
Workfront
Form builder
SAP BPM
10.0
Workfront
Model execution
SAP BPM
10.0
Workfront

Collaboration

SAP BPM
10.0
Workfront
Social collaboration tools
SAP BPM
10.0
Workfront

Content Management Capabilties

SAP BPM
10.0
Workfront
Content management
SAP BPM
10.0
Workfront

Project Management

SAP BPM
Workfront
7.9
Task Management
SAP BPM
Workfront
8.9
Resource Management
SAP BPM
Workfront
8.2
Gantt Charts
SAP BPM
Workfront
7.1
Scheduling
SAP BPM
Workfront
7.6
Workflow Automation
SAP BPM
Workfront
7.6
Team Collaboration
SAP BPM
Workfront
8.6
Support for Agile Methodology
SAP BPM
Workfront
7.3
Support for Waterfall Methodology
SAP BPM
Workfront
8.0
Document Management
SAP BPM
Workfront
8.4
Email integration
SAP BPM
Workfront
8.1
Mobile Access
SAP BPM
Workfront
7.1
Timesheet Tracking
SAP BPM
Workfront
8.2
Change request and Case Management
SAP BPM
Workfront
7.8
Budget and Expense Management
SAP BPM
Workfront
7.4

Professional Services Automation

SAP BPM
Workfront
8.1
Quotes/estimates
SAP BPM
Workfront
8.1
Invoicing
SAP BPM
Workfront
8.3
Project & financial reporting
SAP BPM
Workfront
7.8
Integration with accounting software
SAP BPM
Workfront
8.1

Pros

SAP BPM

  • Virtual paper trail. Iterations of process and current documentation are all stored as "artifacts", leaving a great trail.
  • Configuration of users. BPM somewhat magically determines which users will be impacted and automates rules.
  • A pro (that is also a con) is the design interface. If you know what you are doing, it is incredibly powerful and malleable.
Anonymous | TrustRadius Reviewer

Workfront

  • Its main feature is to help in assigning projects to team members and setting a design in quite a few clicks.
  • The calendar feature is the most promising function of Workfront as the tasks are mentioned on the dates which helps in remembering the task due date.
  • It helps in rememb[ering] tasks and notify[ing] the progress of completion of work along with notifying if the task [is] overdue.
  • Reasonable price.
Stefan Hart | TrustRadius Reviewer

Cons

SAP BPM

  • Live readings would be nice.
  • Easier to maneuver
  • Work with all systems with the press of one keystroke
Stephanie Chapman | TrustRadius Reviewer

Workfront

  • If agencies do not follow its' intended use, the platform can be overkill in features and complicated to use
  • There are too many options for notifications to users and many of them do not fall into the "just right" category
  • If Project Managers are not using the system as intended, run/timing reports are not accurate and makes it challenging to go back and make updates for the team and run reports for leadership.
Casey Gold | TrustRadius Reviewer

Likelihood to Renew

SAP BPM

SAP BPM 7.0
Based on 1 answer
As a big fan of SAP in general, the BPM solution fits right in with all the other things SAP does well, and does it with incredible efficiency
Anonymous | TrustRadius Reviewer

Workfront

Workfront 9.0
Based on 60 answers
All that I've said already is why. I suppose the clearest way to say it is that at this point? I cannot imagine running the 300+ active projects in eMarketing without AtTask; it simply wouldn't be possible and even more; I wouldn't imagine why we'd try to find an alternative tool when we have one meeting our needs.
Adam Messano | TrustRadius Reviewer

Usability

SAP BPM

No score
No answers yet
No answers on this topic

Workfront

Workfront 8.0
Based on 17 answers
I gave a rating of 10 on overall usability because Workfront is cloud based and very easy to use. Workfront also provides collaboration on projects which is critical to a projects success. The tool gives everyone high level visibility in their projects down to the smallest detail. Wonderful project management system, allows you to cut down on emails, meetings and no more spreadsheets for tracking your projects.
Maryland Tracy | TrustRadius Reviewer

Reliability and Availability

SAP BPM

No score
No answers yet
No answers on this topic

Workfront

Workfront 9.1
Based on 17 answers
Maintenance is required, but usually after work hours, Some days the proofing tool function is not operational, but this is a new function of the tool that WF is working out. the kinks on. Chrome is the best browser to use the system in and we find Firefox and Explorer lose some view functionality - Gantt Chart, Resource Grid
Anonymous | TrustRadius Reviewer

Performance

SAP BPM

No score
No answers yet
No answers on this topic

Workfront

Workfront 9.1
Based on 7 answers
Workfront's performance has been very good. Everything always feels very fast and snappy in my experience. We have integrated it with custom scripts to create folder structure for media managing our projects. It works very well.
Anonymous | TrustRadius Reviewer

Support Rating

SAP BPM

SAP BPM 5.0
Based on 2 answers
We have our own tech support for systems, I would say they probably could use more training on it, I don't really think it's anything regarding the SAP system, but more the knowledge they have on the system itself. It seems to take longer for them to fix any issues we may come across.
Stephanie Chapman | TrustRadius Reviewer

Workfront

Workfront 7.8
Based on 22 answers
It would be nice if the support forms were more dynamic so you could add more information to the support ticket when you enter it to reduce back and forth with the support team member. Also communication on escalated tickets isn't always great. It's gotten better over the years but still needs improvement. Other than that, initial response on support tickets is really quick and the people I've dealt with have always been very professional.
Mike Tompkins | TrustRadius Reviewer

In-Person Training

SAP BPM

No score
No answers yet
No answers on this topic

Workfront

Workfront 5.0
Based on 1 answer
It was from my boss, not a rep from AtTask.
Anonymous | TrustRadius Reviewer

Online Training

SAP BPM

No score
No answers yet
No answers on this topic

Workfront

Workfront 8.9
Based on 4 answers
The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.
Maryland Tracy | TrustRadius Reviewer

Implementation Rating

SAP BPM

No score
No answers yet
No answers on this topic

Workfront

Workfront 8.3
Based on 20 answers
Most people learn as you go, a lot of this stuff requires trial and error throughout so my suggestion is to provide as much information in the upfront and keep it as simple as possible. You can add other tools and features as you go but everyone should have the basics down so no bad habits can start to develop. Be persistent with everyone, and don't be afraid to correct and talk through steps again so everyone is on the same page
Anonymous | TrustRadius Reviewer

Alternatives Considered

SAP BPM

I found the initial setup of NetWeaver is much simpler than other products especially in an SAP environment where we have SAP ERP/HRM/CRM as it can be well integrated with other SAP products. The only drawback is the need/dependency on SAP Portal. It is better suited in an environment where SAP ERP is running.
Shiv Shivakumar | TrustRadius Reviewer

Workfront

Jira is mostly used as a bug locking tool or to track any new development for any specific region/EPIC. But Workfront has a lot of other features which are beneficial in project management. I still consider Jira and Workfront my top two options for project management and believe both have some of the other useful features which are required to manage any team.
Anonymous | TrustRadius Reviewer

Scalability

SAP BPM

No score
No answers yet
No answers on this topic

Workfront

Workfront 8.2
Based on 3 answers
Our organization has thousands of users that use Workfront and it seems to hold up very well. I have not encountered any issues using it and I think it makes it very easy for multiple people to be involved in a project and keep things organized and clear for everyone involved.
Anonymous | TrustRadius Reviewer

Return on Investment

SAP BPM

  • Helped us harness integrated benefit from having SAP ERP/CRM by leveraging NetWeaver to define business processes/rules and monitor exceptions
  • Did not have any negative experience except for the fact that at times when multiple rules run, it can be somewhat slow
Shiv Shivakumar | TrustRadius Reviewer

Workfront

  • I'll admit... they sort of had to drag me kicking and screaming into using Workfront. I feared that it was going to be one of those things where it took more time to document/track what you're doing than it took to actually do it. Fortunately that turned out not to be the case. We've found a good balance between tracking things and not having to "feed the beast" all the time.
  • Workfront has absolutely changed the way my team works from a process standpoint. Previously, there was no way for us to quantify creative work, evaluate workloads of the creative staff or effectively capture the back and forth that accompanies a creative project. Workfront has solved all of these for us and more.
Pricillar Nyokabi | TrustRadius Reviewer

Screenshots

Pricing Details

SAP BPM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Workfront

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

SAP BPM
10.0
Workfront
8.4

Likelihood to Renew

SAP BPM
7.0
Workfront
9.0

Usability

SAP BPM
Workfront
8.0

Reliability and Availability

SAP BPM
Workfront
9.1

Performance

SAP BPM
Workfront
9.1

Support Rating

SAP BPM
5.0
Workfront
7.8

In-Person Training

SAP BPM
Workfront
5.0

Online Training

SAP BPM
Workfront
8.9

Implementation Rating

SAP BPM
Workfront
8.3

Scalability

SAP BPM
Workfront
8.2

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