SAP SuccessFactors vs. Sympa

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP SuccessFactors
Score 8.1 out of 10
N/A
SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.
$85
per year Up to 100 Employees
Sympa
Score 7.4 out of 10
N/A
Sympa is a powerful platform for building data-driven HR that supports your people. We're proud to serve more than 1000 multi-location, growth-focused customers of all sizes in 100+ countries.
$4.76
per month per user
Pricing
SAP SuccessFactorsSympa
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SAP SuccessFactorsSympa
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
SAP SuccessFactorsSympa
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
SAP SuccessFactorsSympa
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
SAP SuccessFactors
7.6
439 Ratings
3% below category average
Sympa
9.8
1 Ratings
22% above category average
Employee demographic data8.1385 Ratings10.01 Ratings
Employment history8.0391 Ratings10.01 Ratings
Job profiles and administration7.4379 Ratings10.01 Ratings
Workflow for transfers, promotions, pay raises, etc.7.4357 Ratings00 Ratings
Organizational charting7.9406 Ratings10.01 Ratings
Organization and location management7.7359 Ratings10.01 Ratings
Compliance data (COBRA, OSHA, etc.)7.1224 Ratings9.01 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
SAP SuccessFactors
8.0
232 Ratings
0% below category average
Sympa
-
Ratings
Pay calculation8.2167 Ratings00 Ratings
Support for external payroll vendors7.3143 Ratings00 Ratings
Off-cycle/On-Demand payment7.9142 Ratings00 Ratings
Benefit plan administration8.3147 Ratings00 Ratings
Direct deposit files8.4144 Ratings00 Ratings
Salary revision and increment management8.1178 Ratings00 Ratings
Reimbursement management8.0129 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
SAP SuccessFactors
8.4
236 Ratings
4% above category average
Sympa
10.0
1 Ratings
21% above category average
Approval workflow8.6234 Ratings10.01 Ratings
Balance details8.2193 Ratings10.01 Ratings
Annual carry-forward and encashment8.3164 Ratings10.01 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
SAP SuccessFactors
8.0
357 Ratings
2% below category average
Sympa
10.0
1 Ratings
21% above category average
View and generate pay and benefit information7.8257 Ratings10.01 Ratings
Update personal information8.0344 Ratings10.01 Ratings
View company policy documentation7.9216 Ratings10.01 Ratings
Employee recognition8.0196 Ratings00 Ratings
View job history8.2329 Ratings10.01 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
SAP SuccessFactors
8.4
3 Ratings
8% above category average
Sympa
10.0
1 Ratings
25% above category average
Tracking of all physical assets8.43 Ratings10.01 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
SAP SuccessFactors
6.4
353 Ratings
17% below category average
Sympa
-
Ratings
Report builder6.6337 Ratings00 Ratings
Pre-built reports6.3313 Ratings00 Ratings
Ability to combine HR data with external data6.3255 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
SAP SuccessFactors
7.8
284 Ratings
3% below category average
Sympa
-
Ratings
New hire portal7.3273 Ratings00 Ratings
Manager tracking tools7.4250 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
SAP SuccessFactors
8.3
363 Ratings
2% above category average
Sympa
10.0
1 Ratings
20% above category average
Corporate goal setting7.9321 Ratings10.01 Ratings
Individual goal setting8.2359 Ratings10.01 Ratings
Line-of sight-visibility8.0291 Ratings00 Ratings
Performance tracking7.7336 Ratings10.01 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
SAP SuccessFactors
8.1
384 Ratings
2% above category average
Sympa
10.0
1 Ratings
23% above category average
Performance plans7.8367 Ratings10.01 Ratings
Performance improvement plans7.7310 Ratings10.01 Ratings
Review status tracking7.9343 Ratings10.01 Ratings
Review reminders8.0347 Ratings00 Ratings
Multiple review frequency7.9276 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
SAP SuccessFactors
7.8
259 Ratings
2% below category average
Sympa
-
Ratings
Create succession plans/pools7.9238 Ratings00 Ratings
Candidate ranking7.8219 Ratings00 Ratings
Candidate search7.8227 Ratings00 Ratings
Candidate development7.8205 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
SAP SuccessFactors
4.1
305 Ratings
62% below category average
Sympa
-
Ratings
Job Requisition Management7.8285 Ratings00 Ratings
Company Website Posting7.9271 Ratings00 Ratings
Publish to Social Media7.5230 Ratings00 Ratings
Job Search Site Posting7.8258 Ratings00 Ratings
Duplicate Candidate Prevention7.3234 Ratings00 Ratings
Applicant Tracking7.4272 Ratings00 Ratings
Notifications and Alerts7.7275 Ratings00 Ratings
Best Alternatives
SAP SuccessFactorsSympa
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP SuccessFactorsSympa
Likelihood to Recommend
8.2
(494 ratings)
9.0
(1 ratings)
Likelihood to Renew
9.4
(34 ratings)
-
(0 ratings)
Usability
8.4
(16 ratings)
-
(0 ratings)
Availability
8.8
(5 ratings)
-
(0 ratings)
Performance
7.9
(5 ratings)
-
(0 ratings)
Support Rating
8.0
(25 ratings)
-
(0 ratings)
In-Person Training
9.1
(2 ratings)
-
(0 ratings)
Online Training
8.8
(3 ratings)
-
(0 ratings)
Implementation Rating
8.0
(11 ratings)
-
(0 ratings)
Configurability
7.9
(5 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
5.7
(2 ratings)
-
(0 ratings)
Ease of integration
7.4
(406 ratings)
-
(0 ratings)
Product Scalability
8.3
(5 ratings)
-
(0 ratings)
Professional Services
8.3
(3 ratings)
-
(0 ratings)
Vendor post-sale
8.3
(4 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(4 ratings)
-
(0 ratings)
User Testimonials
SAP SuccessFactorsSympa
Likelihood to Recommend
SAP
SAP Success Factors has a robust framework which makes it an absolute platform for scaling and scaled companies, including the ones of larger sizes. Success Factors is contributing to maintain the data quality and automated workflows. SF had almost automated every single HR process which has removed the manual intervention altogether. It's time consuming to implement so if you're loooking for a quick fix or quick results it may not be for you.
Read full review
Sympa
In my usage of Sympa, I find that it's very useful for onboarding, goal management, and organizational structure lookups. I haven't yet experienced any areas where it doesn't work well or isn't appropriate. We have many other software systems that work in tandem with Sympa.
Read full review
Pros
SAP
  • Streamlined access to HR data which can be used for deriving insights using SAP Analytics Cloud
  • End to end and seamless integration with SAP eco system and integration with other Microsoft solutions
  • Great learning experience for employees on SAP SuccessFactors platform
Read full review
Sympa
  • Customized interface.
  • Global Org Chart/Employee lookup.
  • Onboarding tasks.
  • Updating and reviewing personal goals, quotas, and PDP.
Read full review
Cons
SAP
  • The whole software is not user friendly from and admin side.
  • A lot of our problems have stemmed from our implementation partner not having the knowledge and experience we needed.
  • Updates to the system have been made and it’s affected too many entities in our learning module. Settings to previous uploads needed to be changed, the previous settings applied did not work the same, etc. constant updates are needed.
Read full review
Sympa
  • Loading speeds have been a bit slow at points.
  • Our customized interface is easy to use but beginning to feel a bit dated (could use a refresh).
  • Minor user-interface features could be added to take it to the next level.
Read full review
Likelihood to Renew
SAP
We have put a vast amount of time and effort into our installation- and there is more work to be done, but the system has a lot of benefits that we plan to maximize and optimize in order to generate the greatest value for everyone involved
Read full review
Sympa
No answers on this topic
Usability
SAP
SSFF is very user friendly and intuitive even for a non tech employee. Also, there´s a complete database and community where we can find solution to common and uncommon issues
Read full review
Sympa
No answers on this topic
Reliability and Availability
SAP
Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.
Read full review
Sympa
No answers on this topic
Performance
SAP
The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.
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Sympa
No answers on this topic
Support Rating
SAP
SuccessFactors Employee Central gets a middle of the road rating from me because of the things it does really well - Training. It falls short with the objectives cascade and visibility amongst my reports. That's what brings it down to a 5. Objectives need to be clear and concise in order to gain buy-in from your reports, and SuccessFactors muddies that by poor delineation between cascaded attributes and my report's objectives. The whole objectives cascade can be reworked.
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Sympa
No answers on this topic
In-Person Training
SAP
The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS
Read full review
Sympa
No answers on this topic
Online Training
SAP
We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.
Read full review
Sympa
No answers on this topic
Implementation Rating
SAP
As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.
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Sympa
No answers on this topic
Alternatives Considered
SAP
SAP success factors provided robust talent management, global scalability and strong analytics capabilities. And they provide strong user experience options and there is no limitation on customisation as is the case with Oracle HCM Cloud. It has the specific modules which the organisation desires and has strong existing integration capabilities and with existing systems .
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Sympa
No answers on this topic
Contract Terms and Pricing Model
SAP
I dont be part in te contract
Read full review
Sympa
No answers on this topic
Scalability
SAP
The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.
Read full review
Sympa
No answers on this topic
Professional Services
SAP
We did use this service to do analysis of the solution being implemented. It was a good check point during the project to see if everything is going as planned.
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Sympa
No answers on this topic
Return on Investment
SAP
  • As my project was using SAP ECC system for ERP, SuccessFactors was well integrated with the overall project as a whole due to its compatibility being a SAP product.
  • As I have have highlighted multiple time, using SAP Analytics Cloud, we built multiple reports with help of the analytics team that presented detailed visualizations of the available HCM data
Read full review
Sympa
  • Provides visibility to all things HR.
  • On demand access so you don't need to wait on replies from HR.
Read full review
ScreenShots

SAP SuccessFactors Screenshots

Screenshot of SAP SuccessFactors Learning, which supports informal and collaborative learningScreenshot of the SuccessFactors LMS experience that puts learning opportunities at the center of business operations and goals.Screenshot of the learning dashboard and metrics in SAP SuccessFactors Learning.Screenshot of the SAP SuccessFactors Opportunity Marketplace.Screenshot of information on employee requests, evaluations, and performance in SAP SuccessFactors Employee Central.

Sympa Screenshots

Screenshot of Sympa's customisable frontpage can highlight favourite reports based on any data saved in the system in any format. Pending tasks and approval requests will be shown, as well as a clear view of all team members.Screenshot of Sympa’s customisable reports offer a clear and real-time overview of any type of absences, sick leaves and holiday planning in the team. Users can highlight any report on the customisable front page for an even better overview.Screenshot of Sympa smooths the appraisal process by collecting learning management, training, skills, appraisals and all other relevant information under a single hood. This supports a motivated, enjoyable and happy work place.Screenshot of Report data in any format and present it in visual reports or on live dashboards. All reports can be shared with the right people without compromising sensitive data.Screenshot of Sympa offers a real-time overview of all things HR related, accessible on every device imaginable. Sympa can be used from anywhere at anytime, ensuring that users have all information within arm’s reach with just a few clicks.