Screenhero (Discontinued) vs Webex Meetings

Likelihood to Recommend

Pair development
Knowledge Shares
Bug-reporting and explanation
Audio/voice integration WITH video share
Makes gaming very fun
Copy/Paste works flawlessly from my computer to another screenhero users computer.
Screenhero works with screen-recording software, so not only can I pair-develop, I can take video of a pair development session.
I can't think of any reason why Screenhero wouldn't be suited for any situation. I would say that they need to bring back the option for a native app capability outside of the slack app like they did during the Slack merge transition.

Verified User

Analyst in Quality Assurance

Computer Software Company, 501-1000 employees

Webex Meetings is extremely useful in a corporate call or with a call that will contain a large audience. The software has role-based hosting and co-hosting systems. If you are the presenter, you can easily present with webex whiteboard feature. You can quote text in the chat area as well as create a thread while replying to a text directed to you. Webex Meetings contain an amazing AI enabled feature which lets the webcam focus on the person automatically when he/she is speaking.

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Sayanta Banerjee

Technical Writer

P3r.oneInformation Technology & Services, 1-10 employees

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Feature Rating Comparison

Screenhero (Discontinued)

Webex Meetings

Mobile Access

Visual planning tools

Screenhero (Discontinued)

Slideshows

Screenhero (Discontinued)

Webex Meetings

Live chat

Audience polling

Q&A

Screenhero (Discontinued)

Webex Meetings

User authentication

Participant roles & permissions

Confidential attendee list

Pros

EASY! A simply to use and understand UI cannot be understated. I needed no additional training and did not need to reference and support documentation to pick up and use Screenhero with my team. It's easy to add new folks to connect with, easy to call them, easy to end the call, and so forth. I would liken the UI to a more sleek Yahoo Instant Messenger (for those who remember that service!).
Painless. I rarely ever had connectivity issues or grainy audio/video quality. When I did occasionally encounter that (rough guess maybe 1 in 20), it usually cleared itself up after a few seconds. I think it's only ever "locked up" on me twice, meaning I had to disconnect and reconnect in order for the issue to be resolved. Overall, a painless experience.

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Harrison Bond

Senior Support

RiskalyzeInternet, 51-200 employees

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Immersive Share - It converts the shared screen as the virtual background.
Noise Removal - It enhances the speaker's audio and removes extra background noises. (It is an essential feature for Work from Home)
Reactions/Gestures - Attendees can respond with emojis, and animated reactions.

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Siddhant Tripathi

Chief Executive Officer

Astrix StudyE-Learning, 1-10 employees

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Cons

I'm not sure how to sign up right now. I guess until it's integrated into Slack as a full-blown feature it'll stay like that.
Most probably it'll be monetized as an extra feature.
This is true for most of the remote management solutions: security concerns. Slack had some break-ins in the past, giving remote control to your computer can be dangerous.
Another issue which is problematic for similar product too: watch out if there's an extra remote server is involved. Say you and your client you want to guide with Screenhero both log in to a remote server through RDP. Both the RDP and Screenhero capture hotkeys, and depenfing on if your other peer logs into screenhero on the server itself or his machine, things like copy-paste won't work because the RDP is interfering with the remote management software.

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Csaba Toth

Software Engineer

SportsBoard Mobile Player Assessment SolutionsFinancial Services, 1-10 employees

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Accessing via web application version or via browser is a bit problematic some time. It is bit problematic as some companies don't allows employees to installs application on office laptops.
Ability to provide good video and content share can be improved for low speed internet connections.
More customization options can be enabled for the user for his ease of access on the main User interface.

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Ravinder Beniwal

Sr. Consultant

UnitedLexLegal Services, 1001-5000 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Webex Meetings 7.6

Based on 34 answers

Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information

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Jess Messenger

Account Supervisor

Mulberry Marketing CommunicationsPublic Relations and Communications, 11-50 employees

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Usability

No score

No answers yet

No answers on this topic

Webex Meetings 8.9

Based on 63 answers

Cisco Webex Meetings is a really easy-to-use solution. Cisco has a mentality linked to joining meetings: one button to push. There is always the same big green button that appears everywhere—on invitation emails, in the calendar, on videoconferencing devices, on the application in our phones and tablets. One button and the meeting is started. Anyone can start a meeting.The solution is therefore minimally demanding for IT teams, and even easy to set up and support for smaller environments where there simply isn't an IT team.

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Verified User

Account Manager in Sales

Information Technology & Services Company, 51-200 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

Webex Meetings 9.0

Based on 175 answers

It has a wider coverage and comprehensive functionality that makes communication easier and faster and it is always available.I use Cisco Webex Meetings on a daily basis to meet with my colleagues virtually. It provides us with the ease and flexibility of connecting with each other no matter where we are, as long as we have some sort of Internet connection with us.

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Raman Sehgal

Network Specialist

ORANGEInformation Technology & Services, 10,001+ employees

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Performance

No score

No answers yet

No answers on this topic

Webex Meetings 8.7

Based on 155 answers

Regarding the performance of Cisco Webex Meetings, I can say that as long as the basic hardware and connectivity requirements are met, and based on the type of implementation you are carrying out, I can consider Cisco Webex Meetings as the market tool. with higher performance. Taking into account that in the option of implementing your own Cisco Webex Meetings server in your data center, you may experience some minor inconveniences that must be dealt with internally.

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Luis Tusen

Cisco Networking Training Instructor

Walan AcademyEducation Management, 1-10 employees

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Support Rating

No score

No answers yet

No answers on this topic

Webex Meetings 8.3

Based on 115 answers

The response time is very fast via email. Most of the time, they also follow-up with a call but I usually need my questions answered via email.I think their support emails are bit bland and impersonal. They may think it's a good idea to list all applicable managers in their emails but that's not really all the important to me. In fact seeing so many people listed makes me wonder if I'd have to contact someone else to get my question answered or problem resolved.

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Verified User

Professional in Professional Services

Computer Software Company, 51-200 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

Webex Meetings 9.2

Based on 17 answers

That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.

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Chris Carpenter

Staff Project Manager, Awesomizer, Fixer, Maker, Collaboration Enabler

Beckman Coulter, IncBiotechnology, 10,001+ employees

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Alternatives Considered

Screenhero being acquired by Slack was honestly the primary reason we selected it over TeamViewer. Our organization is heavily invested in Slack's enterprise solution, so choosing Screenhero was a pretty easy decision. On top of that, Screenhero delivers very well on its core competencies, so there doesn't seem to be a very good reason to not use it given its relationship with Slack.

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Verified User

Manager in Product Management

Financial Services Company, 51-200 employees

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Cisco Webex Meetings stacks up fairly well against the other products similar to Cisco Webex Meetings like Zoom, Microsoft Teams, RingCentral, GoToMeeting, etc. All of these tools function very similarly to one another, the main differentiator between all of the other products and Cisco Webex Meetings is that Cisco Webex Meetings does not offer a free solution where the other ones do. This can be a huge factor for some that are making the decision between choosing one of these tools as it can be fairly costly. The reason we selected to use Cisco Webex Meetings is that our meetings require a specific level of security, and we found that Webex offered one of the most secure platforms.

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Verified User

Manager in Marketing

Real Estate Company, 501-1000 employees

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Scalability

No score

No answers yet

No answers on this topic

Webex Meetings 8.9

Based on 155 answers

The service referenced in this review refers to the option in the cloud. Said Webex Meetings service is quickly and easily scalable both in number of users and in the characteristics and services associated with the contracted plan. A basic plan can be contracted according to the needs of each organization and if it were necessary to grow, for example in number of participants, it can be done by improving the plan.

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Leonardo Gonzalez

Arquitecto en Soluciones de Colaboracion Cisco

DIRECTV Latin AmericaEntertainment, 1001-5000 employees

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Return on Investment

Easier way to have conversations! It's quick and simple.
Skip the toneless slack conversation and hash it out over ScreenHero!
Screen sharing has been very beneficial.

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Taylor Hansen

Support Team Manager

RiskalyzeComputer Software, 51-200 employees

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Positively it definitely Less traveling expenses per person (it could have been 6k per year per person in Hotel, Airfare, meals)
We see each other more often than while in the office
Meetings are arrange more easily, in an ordered manner as well as make everyone be more punctual.

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Mike Martinez

Sales and Marketing

CIBERCComputer & Network Security, 201-500 employees

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Pricing Details

General

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

Webex Meetings Editions & Modules

Edition

Basic	$0.00¹
Meet + Call Plan	$20.00¹
Meet Plan	$15.00¹
Enterprise	Contact Sales
Call Plan	$12.00³

user/month
user/month

Additional Pricing Details

Pricing available by monthly or annual subscription, with discounts available for annual commitments.

Rating Summary

Screenhero (Discontinued)

Webex Meetings

Screenhero (Discontinued)

Webex Meetings

Screenhero (Discontinued)

Webex Meetings

Screenhero (Discontinued)

Webex Meetings

Screenhero (Discontinued)

Webex Meetings

Screenhero (Discontinued)

Webex Meetings

Screenhero (Discontinued)

Webex Meetings

Screenhero (Discontinued)

Webex Meetings

Screenhero (Discontinued)

Webex Meetings

Screenhero (Discontinued)

Webex Meetings

Likelihood to Recommend