What users are saying about
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Top Rated
1412 Ratings
11 Ratings
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Score 9.7 out of 100

Webex Meetings

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Top Rated
1412 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Likelihood to Recommend

Screenhero (Discontinued)

  • Pair development
  • Knowledge Shares
  • Bug-reporting and explanation
  • Audio/voice integration WITH video share
  • Makes gaming very fun
  • Copy/Paste works flawlessly from my computer to another screenhero users computer.
  • Screenhero works with screen-recording software, so not only can I pair-develop, I can take video of a pair development session.
  • I can't think of any reason why Screenhero wouldn't be suited for any situation. I would say that they need to bring back the option for a native app capability outside of the slack app like they did during the Slack merge transition.
Anonymous | TrustRadius Reviewer

Webex Meetings

Webex Meetings is extremely useful in a corporate call or with a call that will contain a large audience. The software has role-based hosting and co-hosting systems. If you are the presenter, you can easily present with webex whiteboard feature. You can quote text in the chat area as well as create a thread while replying to a text directed to you. Webex Meetings contain an amazing AI enabled feature which lets the webcam focus on the person automatically when he/she is speaking.
Sayanta Banerjee | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Screenhero (Discontinued)
8.0
Webex Meetings
Mobile Access
Screenhero (Discontinued)
8.0
Webex Meetings
Visual planning tools
Screenhero (Discontinued)
8.0
Webex Meetings

Communication

Screenhero (Discontinued)
7.4
Webex Meetings
Chat
Screenhero (Discontinued)
9.7
Webex Meetings
Notifications
Screenhero (Discontinued)
2.9
Webex Meetings
Discussions
Screenhero (Discontinued)
9.7
Webex Meetings

File Sharing & Management

Screenhero (Discontinued)
9.7
Webex Meetings
Video files
Screenhero (Discontinued)
9.0
Webex Meetings
Document collaboration
Screenhero (Discontinued)
10.0
Webex Meetings
Access control
Screenhero (Discontinued)
10.0
Webex Meetings

Performance & Compatibility of Online Events Software

Screenhero (Discontinued)
Webex Meetings
8.1
High quality audio
Screenhero (Discontinued)
Webex Meetings
8.4
High quality video
Screenhero (Discontinued)
Webex Meetings
8.4
Low bandwidth requirements
Screenhero (Discontinued)
Webex Meetings
7.4
Mobile support
Screenhero (Discontinued)
Webex Meetings
8.0

Screen Sharing

Screenhero (Discontinued)
Webex Meetings
8.5
Desktop sharing
Screenhero (Discontinued)
Webex Meetings
8.8
Whiteboards
Screenhero (Discontinued)
Webex Meetings
8.2

Online Meetings / Events

Screenhero (Discontinued)
Webex Meetings
8.4
Calendar integration
Screenhero (Discontinued)
Webex Meetings
8.6
Meeting initiation
Screenhero (Discontinued)
Webex Meetings
8.4
Integrates with social media
Screenhero (Discontinued)
Webex Meetings
7.7
Record meetings / events
Screenhero (Discontinued)
Webex Meetings
8.7
Slideshows
Screenhero (Discontinued)
Webex Meetings
8.6

Online Events Collaboration

Screenhero (Discontinued)
Webex Meetings
8.4
Live chat
Screenhero (Discontinued)
Webex Meetings
8.4
Audience polling
Screenhero (Discontinued)
Webex Meetings
8.5
Q&A
Screenhero (Discontinued)
Webex Meetings
8.4

Online Events Security

Screenhero (Discontinued)
Webex Meetings
8.4
User authentication
Screenhero (Discontinued)
Webex Meetings
8.5
Participant roles & permissions
Screenhero (Discontinued)
Webex Meetings
8.5
Confidential attendee list
Screenhero (Discontinued)
Webex Meetings
8.2

Pros

Screenhero (Discontinued)

  • EASY! A simply to use and understand UI cannot be understated. I needed no additional training and did not need to reference and support documentation to pick up and use Screenhero with my team. It's easy to add new folks to connect with, easy to call them, easy to end the call, and so forth. I would liken the UI to a more sleek Yahoo Instant Messenger (for those who remember that service!).
  • Painless. I rarely ever had connectivity issues or grainy audio/video quality. When I did occasionally encounter that (rough guess maybe 1 in 20), it usually cleared itself up after a few seconds. I think it's only ever "locked up" on me twice, meaning I had to disconnect and reconnect in order for the issue to be resolved. Overall, a painless experience.
Harrison Bond | TrustRadius Reviewer

Webex Meetings

  • Immersive Share - It converts the shared screen as the virtual background.
  • Noise Removal - It enhances the speaker's audio and removes extra background noises. (It is an essential feature for Work from Home)
  • Reactions/Gestures - Attendees can respond with emojis, and animated reactions.
Siddhant Tripathi | TrustRadius Reviewer

Cons

Screenhero (Discontinued)

  • I'm not sure how to sign up right now. I guess until it's integrated into Slack as a full-blown feature it'll stay like that.
  • Most probably it'll be monetized as an extra feature.
  • This is true for most of the remote management solutions: security concerns. Slack had some break-ins in the past, giving remote control to your computer can be dangerous.
  • Another issue which is problematic for similar product too: watch out if there's an extra remote server is involved. Say you and your client you want to guide with Screenhero both log in to a remote server through RDP. Both the RDP and Screenhero capture hotkeys, and depenfing on if your other peer logs into screenhero on the server itself or his machine, things like copy-paste won't work because the RDP is interfering with the remote management software.
Csaba Toth | TrustRadius Reviewer

Webex Meetings

  • Accessing via web application version or via browser is a bit problematic some time. It is bit problematic as some companies don't allows employees to installs application on office laptops.
  • Ability to provide good video and content share can be improved for low speed internet connections.
  • More customization options can be enabled for the user for his ease of access on the main User interface.
Ravinder Beniwal | TrustRadius Reviewer

Likelihood to Renew

Screenhero (Discontinued)

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 7.6
Based on 34 answers
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Jess Messenger | TrustRadius Reviewer

Usability

Screenhero (Discontinued)

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 8.9
Based on 63 answers
Cisco Webex Meetings is a really easy-to-use solution. Cisco has a mentality linked to joining meetings: one button to push. There is always the same big green button that appears everywhere—on invitation emails, in the calendar, on videoconferencing devices, on the application in our phones and tablets. One button and the meeting is started. Anyone can start a meeting.The solution is therefore minimally demanding for IT teams, and even easy to set up and support for smaller environments where there simply isn't an IT team.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Screenhero (Discontinued)

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 9.0
Based on 175 answers
It has a wider coverage and comprehensive functionality that makes communication easier and faster and it is always available.I use Cisco Webex Meetings on a daily basis to meet with my colleagues virtually. It provides us with the ease and flexibility of connecting with each other no matter where we are, as long as we have some sort of Internet connection with us.
Raman Sehgal | TrustRadius Reviewer

Performance

Screenhero (Discontinued)

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 8.7
Based on 155 answers
Regarding the performance of Cisco Webex Meetings, I can say that as long as the basic hardware and connectivity requirements are met, and based on the type of implementation you are carrying out, I can consider Cisco Webex Meetings as the market tool. with higher performance. Taking into account that in the option of implementing your own Cisco Webex Meetings server in your data center, you may experience some minor inconveniences that must be dealt with internally.
Luis Tusen | TrustRadius Reviewer

Support Rating

Screenhero (Discontinued)

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 8.3
Based on 115 answers
The response time is very fast via email. Most of the time, they also follow-up with a call but I usually need my questions answered via email.I think their support emails are bit bland and impersonal. They may think it's a good idea to list all applicable managers in their emails but that's not really all the important to me. In fact seeing so many people listed makes me wonder if I'd have to contact someone else to get my question answered or problem resolved.
Anonymous | TrustRadius Reviewer

Implementation Rating

Screenhero (Discontinued)

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 9.2
Based on 17 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Chris Carpenter | TrustRadius Reviewer

Alternatives Considered

Screenhero (Discontinued)

Screenhero being acquired by Slack was honestly the primary reason we selected it over TeamViewer. Our organization is heavily invested in Slack's enterprise solution, so choosing Screenhero was a pretty easy decision. On top of that, Screenhero delivers very well on its core competencies, so there doesn't seem to be a very good reason to not use it given its relationship with Slack.
Anonymous | TrustRadius Reviewer

Webex Meetings

Cisco Webex Meetings stacks up fairly well against the other products similar to Cisco Webex Meetings like Zoom, Microsoft Teams, RingCentral, GoToMeeting, etc. All of these tools function very similarly to one another, the main differentiator between all of the other products and Cisco Webex Meetings is that Cisco Webex Meetings does not offer a free solution where the other ones do. This can be a huge factor for some that are making the decision between choosing one of these tools as it can be fairly costly. The reason we selected to use Cisco Webex Meetings is that our meetings require a specific level of security, and we found that Webex offered one of the most secure platforms.
Anonymous | TrustRadius Reviewer

Scalability

Screenhero (Discontinued)

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 8.9
Based on 155 answers
The service referenced in this review refers to the option in the cloud. Said Webex Meetings service is quickly and easily scalable both in number of users and in the characteristics and services associated with the contracted plan. A basic plan can be contracted according to the needs of each organization and if it were necessary to grow, for example in number of participants, it can be done by improving the plan.
Leonardo Gonzalez | TrustRadius Reviewer

Return on Investment

Screenhero (Discontinued)

  • Easier way to have conversations! It's quick and simple.
  • Skip the toneless slack conversation and hash it out over ScreenHero!
  • Screen sharing has been very beneficial.
Taylor Hansen | TrustRadius Reviewer

Webex Meetings

  • Positively it definitely Less traveling expenses per person (it could have been 6k per year per person in Hotel, Airfare, meals)
  • We see each other more often than while in the office
  • Meetings are arrange more easily, in an ordered manner as well as make everyone be more punctual.
Mike Martinez | TrustRadius Reviewer

Pricing Details

Screenhero (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Screenhero (Discontinued) Editions & Modules

Additional Pricing Details

Webex Meetings

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex Meetings Editions & Modules

Edition
Basic$0.001
Meet + Call Plan$20.001
Meet Plan$15.001
EnterpriseContact Sales
Call Plan$12.003
  1. user/month
  2. user/month
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts available for annual commitments.

Rating Summary

Likelihood to Recommend

Screenhero (Discontinued)
9.4
Webex Meetings
8.5

Likelihood to Renew

Screenhero (Discontinued)
Webex Meetings
7.6

Usability

Screenhero (Discontinued)
Webex Meetings
8.9

Reliability and Availability

Screenhero (Discontinued)
Webex Meetings
9.0

Performance

Screenhero (Discontinued)
Webex Meetings
8.7

Support Rating

Screenhero (Discontinued)
Webex Meetings
8.3

In-Person Training

Screenhero (Discontinued)
Webex Meetings
6.4

Online Training

Screenhero (Discontinued)
Webex Meetings
7.8

Implementation Rating

Screenhero (Discontinued)
Webex Meetings
9.2

Scalability

Screenhero (Discontinued)
Webex Meetings
8.9

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