What users are saying about
5 Ratings
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Top Rated
905 Ratings
5 Ratings
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Score 6.7 out of 100

UltiPro

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Top Rated
905 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Shiftboard

It's a great intro into a workforce management tool, but our use of it is basically as a calendar without it being linked to our actual calendars. It's just another tab that we have to keep open throughout our workday. It's great that we're able to see everyone who is working at what time and what channel of support, but I believe that there are visual aids that can be added to it to make everything much easier to read and more user-friendly.
Rachel Blankenship | TrustRadius Reviewer

UltiPro

We have been a customer of Ultimate Software since 2004. We are so pleased that this is a solution for our whole company; Benefits, Payroll, Training, Safety and HR. We do not have to worry about our data being out of sync because it is being ran in several different software's.Each year there are new and exciting enhancements added to the software platform that are relevant to our needs or a way to make our life's easier.
Bonnie Downey | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Shiftboard
UltiPro
8.3
Employee demographic data
Shiftboard
UltiPro
8.9
Employment history
Shiftboard
UltiPro
8.4
Job profiles and administration
Shiftboard
UltiPro
8.6
Workflow for transfers, promotions, pay raises, etc.
Shiftboard
UltiPro
8.4
Organizational charting
Shiftboard
UltiPro
7.5
Organization and location management
Shiftboard
UltiPro
8.4
Compliance data (COBRA, OSHA, etc.)
Shiftboard
UltiPro
7.9

Payroll Management

Shiftboard
UltiPro
8.6
Pay calculation
Shiftboard
UltiPro
8.8
Support for external payroll vendors
Shiftboard
UltiPro
8.2
Off-cycle/On-Demand payment
Shiftboard
UltiPro
8.7
Benefit plan administration
Shiftboard
UltiPro
8.3
Direct deposit files
Shiftboard
UltiPro
9.2
Salary revision and increment management
Shiftboard
UltiPro
8.4
Reimbursement management
Shiftboard
UltiPro
8.8

Leave and Attendance Management

Shiftboard
UltiPro
7.7
Approval workflow
Shiftboard
UltiPro
7.9
Balance details
Shiftboard
UltiPro
7.7
Annual carry-forward and encashment
Shiftboard
UltiPro
7.3

Employee Self Service

Shiftboard
UltiPro
8.7
View and generate pay and benefit information
Shiftboard
UltiPro
9.0
Update personal information
Shiftboard
UltiPro
9.2
View company policy documentation
Shiftboard
UltiPro
8.4
Employee recognition
Shiftboard
UltiPro
8.0
View job history
Shiftboard
UltiPro
8.8

Asset Management

Shiftboard
UltiPro
7.3
Tracking of all physical assets
Shiftboard
UltiPro
7.3

HR Reporting

Shiftboard
UltiPro
7.8
Report builder
Shiftboard
UltiPro
8.1
Pre-built reports
Shiftboard
UltiPro
7.9
Ability to combine HR data with external data
Shiftboard
UltiPro
7.4

Onboarding

Shiftboard
UltiPro
8.6
New hire portal
Shiftboard
UltiPro
8.7
Manager tracking tools
Shiftboard
UltiPro
8.4

Performance and Goals

Shiftboard
UltiPro
7.8
Corporate goal setting
Shiftboard
UltiPro
7.7
Individual goal setting
Shiftboard
UltiPro
7.9
Line-of sight-visibility
Shiftboard
UltiPro
7.5
Performance tracking
Shiftboard
UltiPro
7.9

Performance Management

Shiftboard
UltiPro
7.8
Performance plans
Shiftboard
UltiPro
7.7
Performance improvement plans
Shiftboard
UltiPro
7.6
Review status tracking
Shiftboard
UltiPro
8.1
Review reminders
Shiftboard
UltiPro
7.7
Multiple review frequency
Shiftboard
UltiPro
7.9

Succession Planning

Shiftboard
UltiPro
7.4
Create succession plans/pools
Shiftboard
UltiPro
7.3
Candidate ranking
Shiftboard
UltiPro
7.5
Candidate search
Shiftboard
UltiPro
7.8
Candidate development
Shiftboard
UltiPro
7.2

Recruiting / ATS

Shiftboard
UltiPro
8.0
Job Requisition Management
Shiftboard
UltiPro
8.1
Company Website Posting
Shiftboard
UltiPro
8.5
Publish to Social Media
Shiftboard
UltiPro
8.0
Job Search Site Posting
Shiftboard
UltiPro
8.0
Duplicate Candidate Prevention
Shiftboard
UltiPro
7.2
Applicant Tracking
Shiftboard
UltiPro
8.2
Notifications and Alerts
Shiftboard
UltiPro
7.8

Pros

Shiftboard

  • Mobile accessibility
  • Cloud-based software
  • Compliant with all necessary information security standards
Anonymous | TrustRadius Reviewer

UltiPro

  • Business Intelligence reporting: it allows for point in time and can report on all data fields within the database.
  • Salary Planning: this has allowed us to take a completely manual process with excel spreadsheets and make it an online process with approvals and workflows. Once approved the data automatically flows over to the employee's HR record. This has saved a lot of time for the managers, Human Resources, and Payroll.
  • On boarding: we have taken a paper process and made it completely paperless.
  • Configurable: the ability to create our own fields for data specific to us, and place those fields on current screens for updating and reporting.
Tracy Ratcliffe | TrustRadius Reviewer

Cons

Shiftboard

  • The ability to print a month view of the schedule would be a great benefit.
  • The signup list is a great feature, but there are too many steps to make it easy to use.
  • The bulk add and delete process works well, but tends to be confusing for users.
Jared Hammond | TrustRadius Reviewer

UltiPro

  • With the training feature, you can get to it from the main UltiPro login, but you can't get back to the main screen in UltiPro from the training menu. It's a one way link.
  • Setting up security access is very individual. This can be good so that you can define what each user actually needs, but it is tedious so that you can't just assign a pre-defined set of rules for a role and assign it to a list of individuals wholesale.
  • The benefits administration feature would be better if it would total up your costs for you as you chose your benefits from the available lists. You don't get a total until the end, which isn't ideal.
Mallori Barg | TrustRadius Reviewer

Likelihood to Renew

Shiftboard

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 8.9
Based on 178 answers
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Bailey Thomas | TrustRadius Reviewer

Usability

Shiftboard

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 8.6
Based on 103 answers
Ultipro is by far the very best HCM solution that I've used, and I don't mind acting as a point of contact to anyone that might be interested in hearing from an actual user about my experiences with the suite. Ultipro can pretty much handle anything that you throw at it, while ensuring that what you throw at it is compliant with federal and state regulations. It really is quite simple to use and only gets easier to use the more you use it obviously. I would encourage anyone that is having issues with the suite to partner with their customer success manager to tackle anything that is at any point problematic.
Juan Osegueda | TrustRadius Reviewer

Reliability and Availability

Shiftboard

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 9.2
Based on 61 answers
In the 3+ years that we've been live in UltiPro, I believe the core HR/Payroll module went down one time. I don't recall how long it was down for, possibly an hour or two, but thankfully it was not during a payroll week for us so it did not impact us significantly. Other than that, there are some minor outages every once in a while with the Recruiting application, but the communication when those outages occur is very good so you always get status updates.
Jack Klott, SHRM-SCP | TrustRadius Reviewer

Performance

Shiftboard

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 8.4
Based on 151 answers
UltiPro, for the most part, seems to run pretty well, but there are times when it slows down. Simply logging out and back in will fix this problem, but it can be annoying. This seems to happen when I am going through a lot of different pages pretty quickly for a long period of time.
Adam Jolley | TrustRadius Reviewer

Support Rating

Shiftboard

Shiftboard 4.5
Based on 2 answers
I never sought out Shiftboard support.
Keysha Chapman | TrustRadius Reviewer

UltiPro

UltiPro 7.9
Based on 315 answers
Generally, the support is great. There are several options to reach someone: chat, case creation online, phone and I generally get answers very quickly. There have been high volume times where an answer is harder to come by, but that's the case anywhere. I believe Ultimate has better customer service than other vendors I've used.
Michelle Ober | TrustRadius Reviewer

In-Person Training

Shiftboard

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 8.9
Based on 82 answers
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
Rachel Russ | TrustRadius Reviewer

Online Training

Shiftboard

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 8.7
Based on 181 answers
There is a whole website dedicated to training with UltiPro and they have coined it UltiUniversity. You have the option to take self-paced training where you listen and watch videos or you can take an online instructor-led course and ask questions throughout the training. I think both methods with UltiPro work well and I would highly recommend going with what you prefer.
Robert W. Staples, III., P.E. | TrustRadius Reviewer

Implementation Rating

Shiftboard

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 8.8
Based on 71 answers
UltiPro made it very easy to implement. I implemented UltiPro on my own (as we were short-handed), in addition to my other duties, and was able to stay on track with our original implementation timeline. The process is laid out in a very detailed method. This was by far the most thorough and easiest implementation that I have been through
Staci Drilling,SPHR, SHRM-SCP | TrustRadius Reviewer

Alternatives Considered

Shiftboard

We have not used another product like Shiftboard at our company.
Rachel Blankenship | TrustRadius Reviewer

UltiPro

I worked with SilkRoad from 2006 to 2017. First started with the ATS (open hire) and then we bought the onboarding platform. Features that they had but Ulti still doesn't include candidate ranking even way back in 2006. Great help for a recruiter when you are pressed for time and helps with prioritizing candidates. SilkRoad did not integrate with our past payroll provider ADP.
Jay Dotson | TrustRadius Reviewer

Scalability

Shiftboard

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 9.0
Based on 79 answers
Ultipro has great scalability overall. The core functionality of Ultipro allows for easy replication, while also providing room for customization that is often required during acquisitions/additions of new business units. The only drawback in scalability, is that by design, Ultipro requires knowledgeable end users and internal resources to execute. Although Ultipro provides immense support and service to its customers in all organizational phases, without the proper internal development, scalability could be hampered. At the same time, this is what I personally love about the product; the ability to work within a DIY environment during expansion while still having access to subject matter experts when needed.
Daniel Eagen, PHR | TrustRadius Reviewer

Return on Investment

Shiftboard

  • Effective allocation to proper shows/projects for our network
  • Effectively catches any discrepancies between scheduled hours and actual hours for employees
  • Requires significant manpower to maintain scheduling accuracy
Anonymous | TrustRadius Reviewer

UltiPro

No answers on this topic

Screenshots

Pricing Details

Shiftboard

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Shiftboard Editions & Modules

Edition
Lite$45 per month1
Standard$120 per month2
Plus$276 per month3
  1. up to 35 employees
  2. up to 70 employees
  3. up to 125 employees
Additional Pricing Details

UltiPro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

UltiPro Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Shiftboard
6.7
UltiPro
8.8

Likelihood to Renew

Shiftboard
UltiPro
8.9

Usability

Shiftboard
UltiPro
8.6

Reliability and Availability

Shiftboard
UltiPro
9.2

Performance

Shiftboard
UltiPro
8.4

Support Rating

Shiftboard
4.5
UltiPro
7.9

In-Person Training

Shiftboard
UltiPro
8.9

Online Training

Shiftboard
UltiPro
8.7

Implementation Rating

Shiftboard
UltiPro
8.8

Scalability

Shiftboard
UltiPro
9.0

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