SolarWinds Web Help Desk (WHD) vs. WorkHub Tasks
SolarWinds Web Help Desk (WHD) vs. WorkHub Tasks
Product | Rating | Most Used By | Product Summary | Starting Price |
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SolarWinds Web Help Desk (WHD) | N/A | SolarWinds Web Help Desk is ticketing and IT asset management software. It is designed to simplify help desk management. This solution includes built-in ticketing management, asset management, change management, and knowledge base capabilities. | N/A | |
WorkHub Tasks | N/A | WorkHub Tasks is a task management platform that is designed to help organizations build better relationships with customers. The platform provides roles and rights to ensure that data privacy is maintained both within and outside the company. WorkHub Tasks also includes escalation management features, which help ensure that tasks are completed on time and according to the requirements. Additionally, the platform allows for ticket creation from multiple channels, such as email andā¦ | $1 per month per user |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | ā | ā | ||||||||||||||
More Pricing Information |
SolarWinds Web Help Desk (WHD) | WorkHub Tasks | |
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Top Pros | No answers on this topic | |
Top Cons |
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SolarWinds Web Help Desk (WHD) | WorkHub Tasks | |||||||||||||||||||||
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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SolarWinds Web Help Desk (WHD) | WorkHub Tasks | |
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Small Businesses | Agiloft Flexible Service Desk Suite ScoreĀ 9.0Ā outĀ ofĀ 10 | Agiloft Flexible Service Desk Suite ScoreĀ 9.0Ā outĀ ofĀ 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite ScoreĀ 9.0Ā outĀ ofĀ 10 | Agiloft Flexible Service Desk Suite ScoreĀ 9.0Ā outĀ ofĀ 10 |
Enterprises | Salesforce Service Cloud ScoreĀ 8.8Ā outĀ ofĀ 10 | Salesforce Service Cloud ScoreĀ 8.8Ā outĀ ofĀ 10 |
All Alternatives | View all alternatives | View all alternatives |
SolarWinds Web Help Desk (WHD) | WorkHub Tasks | |
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Likelihood to Recommend | 8.4 (19 ratings) | 9.0 (2 ratings) |
Likelihood to Renew | 10.0 (4 ratings) | - (0 ratings) |
Usability | 10.0 (3 ratings) | - (0 ratings) |
Support Rating | 10.0 (5 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (2 ratings) | - (0 ratings) |
Configurability | 10.0 (1 ratings) | - (0 ratings) |
Ease of integration | 9.0 (1 ratings) | - (0 ratings) |
Vendor post-sale | 9.0 (1 ratings) | - (0 ratings) |
Vendor pre-sale | 8.0 (1 ratings) | - (0 ratings) |
SolarWinds Web Help Desk (WHD) | WorkHub Tasks | |
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Likelihood to Recommend | SolarWinds | WorkHub |
Pros | SolarWinds | WorkHub |
Cons | SolarWinds | WorkHub |
Likelihood to Renew | SolarWinds | WorkHub No answers on this topic |
Usability | SolarWinds | WorkHub No answers on this topic |
Support Rating | SolarWinds | WorkHub No answers on this topic |
Implementation Rating | SolarWinds | WorkHub No answers on this topic |
Alternatives Considered | SolarWinds | WorkHub |
Return on Investment | SolarWinds | WorkHub |
ScreenShots | SolarWinds Web Help Desk (WHD) Screenshots | WorkHub Tasks Screenshots |