Streak vs Zoho CRM | TrustRadius

Likelihood to Recommend

If you receive a notification that a prospect just read your email and you don't receive a response, you're then aware they've received it and your pitch or product is on their mind -- making a call later that day all the more effective.

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Verified User

Representative in Sales

Marketing & Advertising Company, 51-200 employees

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Zoho CRM is a must for anyone using the rest of the Zoho CRM platform. Again, it acts as a hub with it's tight integrations with other Zoho apps. Making it the one Zoho app that our project users can log in to each day to see emails, tasks, deal status, etc. As an administrator it's vitally important to optimize how we set-up our Zoho CRM to provide the most useful and beneficial info to our users while requiring them to enter the least about of data. This is where the power of Zoho CRM workflows come in.

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Jon Porreca

Project Administrator

A1 EnergyRenewables & Environment, 1-10 employees

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Feature Rating Comparison

Streak

Zoho CRM

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Streak

Zoho CRM

Case management

Call center management

Help desk management

Streak

Zoho CRM

Lead management

Email marketing

Streak

Marketing automation

Compensation management

Streak

Zoho CRM

Mobile access

Pros

The e-mail tracking feature is easy to use and very handy.
The snippets feature are very good, have shortcuts to use and save a lot of time.
Having a CRM platform inside your Gmail/Gsuite account is great for improving the use in a day to day basis.

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Raphael Sanguinete

Sócio-fundador e Produtor Executivo

RebuliçoEntertainment, 1-10 employees

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Zoho CRM has an incredible amount of features, from tagging contacts to social media integration (LinkedIn, Facebook, etc) and email capabilities.
Zoho CRM is very customizable. The entire look and feel of each page and account can be customized to fit your organization's needs.
Zoho CRM is just one of the products offered under Zoho's suite of software products. It easily integrates with other enterprise software like Zoho Project Management and Zoho email.

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Adam Montgomery

Energy Efficiency Consultant

SEMCORenewables & Environment, 11-50 employees

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Cons

Streak should work better with Microsoft. Often you need to run your excel files through Sheets in order for them to be compatible.
Having a Dashboard rather than being a tab in your email might add to its usability.
Automated progression through the stages

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Aaron Nielsen

Business Partner

Viral Brand MarketingHospitality, 1-10 employees

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The navigation is a little clunky
Customization can be a detriment since undoing previous iterations while maintaining the data can be challenging
You need a clear SOP on where to work out of (contacts, deals, accounts) since the notes don't necessarily transfer

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Verified User

Director in Sales

Marketing & Advertising Company, 11-50 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Zoho CRM 7.6

Based on 19 answers

We went through an exhaustive process doing this evaluation and in the process took the time to really understand the objectives and requirements of all groups within the organization. Now that the system is in place it needs to be used and refined over a long period to time in order to get the full value. As a result you need to consider the long-term and renewal knowing that the system will get better the more you use it.

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James Lochran

Sales and Marketing consultant

Independent consultantMarketing and Advertising, 1-10 employees

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Usability

No score

No answers yet

No answers on this topic

Zoho CRM 7.9

Based on 12 answers

Overall this product is not easy to use, integrate or manage. I have used many different CRM platforms and I find this platform to cost a lot of time and stress trying to manage or integrate. There are many other options that will be a better purchase option, give a greater ROI and save your overall organization time in their day to day actions.

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Verified User

Consultant in Marketing

Marketing and Advertising Company, 51-200 employees

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Support Rating

Streak 8.0

Based on 1 answer

They do a great job of explaining the product beforehand so support interaction is not needed as much.

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Matthew Fox

Technical Recruiter

Coit GroupHuman Resources, 11-50 employees

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Zoho CRM 7.6

Based on 12 answers

Sometimes they tell you to send an email, or they may be slow to actually solve the issue. They have support for paid and unpaid users, and chat, phone, email channels. You will be sure to reach someone, but in some cases you need a solution within a few hours and may have to wait a couple of days.

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María Fernanda Cruz

Coordinator

Hold MarketingMarketing & Advertising, 11-50 employees

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Online Training

No score

No answers yet

No answers on this topic

Zoho CRM 8.2

Based on 2 answers

Training was basic, and didn't really cover more advanced aspects of using the product.

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Verified User

Consultant in Marketing

Internet Company, 1-10 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

Zoho CRM 8.0

Based on 4 answers

The CRM is only as good as the data you put into it. Spend the time up-front to clean up your old data sources prior to importing them into Zoho

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Ron Sherwood

Senior Account Manager

Novus Media Today Group, LLCOnline Media, 11-50 employees

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Alternatives Considered

HubSpot was almost too freeform, I had a hard time grasping how it could work for me because there was so much that could be changed around. Streak was so easy to figure out without much time invested and I like that it just lives in my Gmail without needing to go to a separate website/login.

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Stephanie Majeran

Owner

WellRun Results, LLCAccounting, 1-10 employees

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ZoHo's reporting features are much simpler than Salesforce. Much more intuitive and simple.Salesforce has much more options - however they are more complicated to use. Salesforce reports pretty much must be setup by administrators. Lay users have not been able to quickly make reports as easily as they could would ZoHo.Salesforce has a console view that is much easier to utilize.

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Andrew McClean

Sr. Community Outreach Associate

Oak Street HealthHospital & Health Care, 1001-5000 employees

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Return on Investment

It has helped me save time on reaching out to people thinking that they didn't get my first email.
It had the positive return on investment in the fact that the time I spend using Streak is much less than the time I would spend not using it.
Streak has taught me the importance and ease of mail merges, since nothing else out there was as seamless to start with.

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Verified User

C-Level Executive in Sales

Marketing and Advertising Company, 1-10 employees

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Zoho has helped us increase sales.
We can easily give access to specific customer files & contracts to a limited number of individuals in my team.
It has been extremely convenient for all members of our marketing team to be able to upload all marketing materials, so they are easily accessible to any of our sales guys... especially if they are on the road or on a call.

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Ashley Gennett

Marketing Coordinator

Cosmo DeNicola CompaniesEvents Services, 201-500 employees

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Pricing Details

General

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

$14*

* /user/month

Zoho CRM Editions & Modules

Edition

Standard	$14¹
Professional	$23¹
Enterprise	$40¹
Ultimate	$52¹

per user, per month

Additional Pricing Details

—

Rating Summary

Streak

Zoho CRM

Streak

Zoho CRM

Streak

Zoho CRM

Streak

Zoho CRM

Streak

Zoho CRM

Streak

Zoho CRM

Streak

Zoho CRM

Streak

Zoho CRM

Likelihood to Recommend

Streak

Zoho CRM

Feature Rating Comparison

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Case management

Call center management

Help desk management

Lead management

Email marketing

Task management

Billing and invoicing management

Reporting

Forecasting

Pipeline visualization

Customizable reports

Custom fields

Custom objects

Scripting environment

API for custom integration

Single sign-on capability

Role-based user permissions

Social data

Social engagement

Marketing automation

Compensation management

Mobile access

Pros

Streak

Zoho CRM

Cons

Streak

Zoho CRM

Likelihood to Renew

Streak

Zoho CRM

Usability

Streak

Zoho CRM

Support Rating

Streak

Zoho CRM

Online Training

Streak

Zoho CRM

Implementation Rating

Streak

Zoho CRM

Alternatives Considered

Streak

Zoho CRM

Return on Investment

Streak

Zoho CRM

Screenshots

Streak

Zoho CRM

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Streak Editions & Modules

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Zoho CRM Editions & Modules

Edition