Streak vs Zoho CRM | TrustRadius

Likelihood to Recommend

If you receive a notification that a prospect just read your email and you don't receive a response, you're then aware they've received it and your pitch or product is on their mind -- making a call later that day all the more effective.

Read full review

Verified User

Representative in Sales

Marketing & Advertising Company, 51-200 employees

View all 12 answers on this topic

Well suited for basic sales and pipeline management. Not appropriate if those leads or prospects need to be transferred into other organizations or companies. Good to use on more individualized sales teams, but not particularly great when it comes to collaborations. Limited tagging and chatting options for collaborative sales.If you are planning to work a pipeline to generate sales and are not in need of a great deal of communication between employees, this will be great for you.

Read full review

Andrew McClean

Sr. Community Outreach Associate

Oak Street HealthHospital & Health Care, 1001-5000 employees

View all 70 answers on this topic

Feature Rating Comparison

Streak

Zoho CRM

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Streak

Zoho CRM

Case management

Call center management

Help desk management

Streak

Zoho CRM

Lead management

Email marketing

Streak

Marketing automation

Compensation management

Streak

Zoho CRM

Mobile access

Pros

The e-mail tracking feature is easy to use and very handy.
The snippets feature are very good, have shortcuts to use and save a lot of time.
Having a CRM platform inside your Gmail/Gsuite account is great for improving the use in a day to day basis.

Read full review

Raphael Sanguinete

Sócio-fundador e Produtor Executivo

RebuliçoEntertainment, 1-10 employees

View all 12 answers on this topic

Zoho CRM has an incredible amount of features, from tagging contacts to social media integration (LinkedIn, Facebook, etc) and email capabilities.
Zoho CRM is very customizable. The entire look and feel of each page and account can be customized to fit your organization's needs.
Zoho CRM is just one of the products offered under Zoho's suite of software products. It easily integrates with other enterprise software like Zoho Project Management and Zoho email.

Read full review

Adam Montgomery

Energy Efficiency Consultant

SEMCORenewables & Environment, 11-50 employees

View all 70 answers on this topic

Cons

Streak should work better with Microsoft. Often you need to run your excel files through Sheets in order for them to be compatible.
Having a Dashboard rather than being a tab in your email might add to its usability.
Automated progression through the stages

Read full review

Aaron Nielsen

Business Partner

Viral Brand MarketingHospitality, 1-10 employees

View all 12 answers on this topic

I do wish it was a bit "smarter" that it could sense duplicate entries and simply update fields when it recognizes a dupe.
I wish it had an easier integration with our marketing platform, Hubspot.
I wish there was a way to mass update information, via spreadsheet upload, WITHOUT having the Zoho ID.

Read full review

Ashley Gennett

Marketing Coordinator

Cosmo DeNicola CompaniesEvents Services, 201-500 employees

View all 70 answers on this topic

Likelihood to Renew

No score

No answers yet

No answers on this topic

Zoho CRM 7.6

Based on 19 answers

We went through an exhaustive process doing this evaluation and in the process took the time to really understand the objectives and requirements of all groups within the organization. Now that the system is in place it needs to be used and refined over a long period to time in order to get the full value. As a result you need to consider the long-term and renewal knowing that the system will get better the more you use it.

Read full review

James Lochran

Sales and Marketing consultant

Independent consultantMarketing and Advertising, 1-10 employees

View all 19 answers on this topic

Usability

No score

No answers yet

No answers on this topic

Zoho CRM 8.0

Based on 4 answers

There are some other paid apps. But Zoho CRM is decent for all kinds of businesses and it comes with a free price tag.

Read full review

Oral Tosun

Business Owner

MiniFabrikamConsumer Services, 1-10 employees

View all 4 answers on this topic

Support Rating

Streak 8.0

Based on 1 answer

They do a great job of explaining the product beforehand so support interaction is not needed as much.

Read full review

Matthew Fox

Technical Recruiter

Coit GroupHuman Resources, 11-50 employees

View all 1 answers on this topic

Zoho CRM 4.0

Based on 4 answers

Horrible experience. They should send regular apologies and refunds to all existing customers.

Read full review

Ajay Gupta

Attorney / Founder

Gupta Legal CenterLegal Services, 1-10 employees

View all 4 answers on this topic

Implementation Rating

No score

No answers yet

No answers on this topic

Zoho CRM 8.0

Based on 4 answers

The CRM is only as good as the data you put into it. Spend the time up-front to clean up your old data sources prior to importing them into Zoho

Read full review

Ron Sherwood

Senior Account Manager

Novus Media Today Group, LLCOnline Media, 11-50 employees

View all 4 answers on this topic

Alternatives Considered

HubSpot was almost too freeform, I had a hard time grasping how it could work for me because there was so much that could be changed around. Streak was so easy to figure out without much time invested and I like that it just lives in my Gmail without needing to go to a separate website/login.

Read full review

Stephanie Majeran

Owner

WellRun Results, LLCAccounting, 1-10 employees

View all 12 answers on this topic

I tried a lot of different software trying to find the one that gave me everything, which I found within ZOHO. It wasn't the CRM that sold me on ZOHO, it was the Subscriptions and it's integration within CRM that sold me on ZOHO. I'm glad I picked it, the CRM has been easy to adapt to and easy for the boss to get the reports out he wants.

Read full review

Scott French

Installer/sales

Right Now MobilityHospital & Health Care, 1-10 employees

View all 70 answers on this topic

Return on Investment

It has helped me save time on reaching out to people thinking that they didn't get my first email.
It had the positive return on investment in the fact that the time I spend using Streak is much less than the time I would spend not using it.
Streak has taught me the importance and ease of mail merges, since nothing else out there was as seamless to start with.

Read full review

Verified User

C-Level Executive in Sales

Marketing and Advertising Company, 1-10 employees

View all 12 answers on this topic

The organization which is helping our sales team not miss a beat! We are following up without having to dig for information etc.
We close more sales when we have a clear activity list and can assess leads etc but using the scoring options
We are able to get our work done in a user-friendly environment. It helps the day run much smoother.

Read full review

Sarah Lohsl

Sales Associate

ICANotes LLCComputer Software, 11-50 employees

View all 70 answers on this topic

Pricing Details

General

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

$12*

* /user/month

Zoho CRM Editions & Modules

Edition

Standard	$12¹
Professional	$20¹
Enterprise	$35¹

per user, per month

Additional Pricing Details

—

Rating Summary

Streak

Zoho CRM

Streak

Zoho CRM

Streak

Zoho CRM

Streak

Zoho CRM

Streak

Zoho CRM

Streak

Zoho CRM

Streak

Zoho CRM

Streak

Zoho CRM

Likelihood to Recommend

Streak

Zoho CRM

Feature Rating Comparison

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Case management

Call center management

Help desk management

Lead management

Email marketing

Task management

Billing and invoicing management

Reporting

Forecasting

Pipeline visualization

Customizable reports

Custom fields

Custom objects

Scripting environment

API for custom integration

Single sign-on capability

Role-based user permissions

Social data

Social engagement

Marketing automation

Compensation management

Mobile access

Pros

Streak

Zoho CRM

Cons

Streak

Zoho CRM

Likelihood to Renew

Streak

Zoho CRM

Usability

Streak

Zoho CRM

Support Rating

Streak

Zoho CRM

Implementation Rating

Streak

Zoho CRM

Alternatives Considered

Streak

Zoho CRM

Return on Investment

Streak

Zoho CRM

Screenshots

Streak

Zoho CRM

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Streak Editions & Modules

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Zoho CRM Editions & Modules

Edition

Additional Pricing Details

Rating Summary

Add comparison