Streak vs Zoho CRM | TrustRadius

What users are saying about

Score 8.7 out of 10

Based on 18 reviews and ratings

Score 7.8 out of 10

Based on 385 reviews and ratings

Feature Rating Comparison

Streak

Zoho CRM

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Streak

Zoho CRM

Case management

Call center management

Help desk management

Streak

Zoho CRM

Lead management

Email marketing

Streak

Zoho CRM

Task management

Billing and invoicing management

Reporting

Streak

Zoho CRM

Forecasting

Pipeline visualization

Customizable reports

Streak

Zoho CRM

Custom fields

Custom objects

Scripting environment

API for custom integration

Streak

Zoho CRM

Single sign-on capability

Role-based user permissions

Streak

Zoho CRM

Social data

Social engagement

Streak

Zoho CRM

Marketing automation

Compensation management

Streak

Zoho CRM

Mobile access

Pros

Integrates well with Google Sheets and allows you to import boxes.
Color Coded and custom stages allow you to plan your campaigns and track them efficiently
Being able to assign it to different team members works great.

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Business Partner

Viral Brand MarketingHospitality, 1-10 employees

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Zoho CRM has an incredible amount of features, from tagging contacts to social media integration (LinkedIn, Facebook, etc) and email capabilities.
Zoho CRM is very customizable. The entire look and feel of each page and account can be customized to fit your organization's needs.
Zoho CRM is just one of the products offered under Zoho's suite of software products. It easily integrates with other enterprise software like Zoho Project Management and Zoho email.

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Adam Montgomery

Energy Efficiency Consultant

SEMCORenewables & Environment, 11-50 employees

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Cons

Streak could improve in the way it first integrates into Gmail. When you clear Cache and Cookies it disconnects and then you can accidentally send out emails without open-tracking.
It could improve by having a better import system for importing data into the "boxes" used for mail merges.
It could be improved by having the ability to split reminders for companies, based on who you talked to.

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Verified User

C-Level Executive in Sales

Marketing and Advertising Company, 1-10 employees

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I do wish it was a bit "smarter" that it could sense duplicate entries and simply update fields when it recognizes a dupe.
I wish it had an easier integration with our marketing platform, Hubspot.
I wish there was a way to mass update information, via spreadsheet upload, WITHOUT having the Zoho ID.

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Marketing Coordinator

Cosmo DeNicola CompaniesEvents Services, 201-500 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

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Zoho CRM 7.6

Based on 19 answers

We went through an exhaustive process doing this evaluation and in the process took the time to really understand the objectives and requirements of all groups within the organization. Now that the system is in place it needs to be used and refined over a long period to time in order to get the full value. As a result you need to consider the long-term and renewal knowing that the system will get better the more you use it.

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Sales and Marketing consultant

Independent consultantMarketing and Advertising, 1-10 employees

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Usability

No score

No answers yet

No answers on this topic

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Zoho CRM 8.0

Based on 4 answers

There are some other paid apps. But Zoho CRM is decent for all kinds of businesses and it comes with a free price tag.

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Business Owner

MiniFabrikamConsumer Services, 1-10 employees

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Support

Streak 8.0

Based on 1 answer

They do a great job of explaining the product beforehand so support interaction is not needed as much.

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Technical Recruiter

Coit GroupHuman Resources, 11-50 employees

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Zoho CRM 4.0

Based on 4 answers

Horrible experience. They should send regular apologies and refunds to all existing customers.

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Attorney / Founder

Gupta Legal CenterLegal Services, 1-10 employees

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Implementation

No score

No answers yet

No answers on this topic

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Zoho CRM 8.0

Based on 4 answers

The CRM is only as good as the data you put into it. Spend the time up-front to clean up your old data sources prior to importing them into Zoho

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Senior Account Manager

Novus Media Today Group, LLCOnline Media, 11-50 employees

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Alternatives Considered

Pipedrive is somehow "disconnected from the rest of the world" being a standalone app (the last time I used it was three years ago, that may have changed.)
Salesforce is over-complicated and cumbersome for the "discovery" part of the sales process.
Streak is straightforward to implement and starts saving you time right away, up to the point where a lead becomes an opportunity.

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Pablo Povarchik

CEO & Co-founder

wOw Prezi - Prezi Design and TrainingDesign, 1-10 employees

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I tried a lot of different software trying to find the one that gave me everything, which I found within ZOHO. It wasn't the CRM that sold me on ZOHO, it was the Subscriptions and it's integration within CRM that sold me on ZOHO. I'm glad I picked it, the CRM has been easy to adapt to and easy for the boss to get the reports out he wants.

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Installer/sales

Right Now MobilityHospital & Health Care, 1-10 employees

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Return on Investment

I can easily see who is engaging with my emails and who isn't. It has directly saved me time in not working with prospects who aren't even opening my emails, or potentially those who are opening, but never responding.
Streak has increased my awareness if old leads are re-opening my content. I've closed deals because I called someone who was re-opening my content.
Streak has saved me time in pre-programming when I want a strategic email to be sent. I can now have emails sent first thing in the morning while I may actually be on calls or in meetings.

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Account Executive

ClientSuccessComputer Software, 11-50 employees

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The organization which is helping our sales team not miss a beat! We are following up without having to dig for information etc.
We close more sales when we have a clear activity list and can assess leads etc but using the scoring options
We are able to get our work done in a user-friendly environment. It helps the day run much smoother.

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Sales Associate

ICANotes LLCComputer Software, 11-50 employees

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Screenshots

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See All (10) Zoho CRM Screenshots

Pricing Details

General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Streak Editions & Modules

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Additional Pricing Details

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General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

$12*

* /user/month

Zoho CRM Editions & Modules

Edition

Standard	$12¹
Professional	$20¹
Enterprise	$35¹

per user, per month

Additional Pricing Details

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Rating Summary

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