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121 Ratings

Symantec Endpoint Protection

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121 Ratings
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Score 8.1 out of 100
9 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Symantec Endpoint Protection

Because it can be installed/updated via a group policy/patch management software, I think that Symantec Endpoint Protection is best suited for very large environments that need an added layer of protection from malicious attacks. It's probably not well suited for smaller environments that may be using older machines as it seems to take up a lot of resources to scan and run.
Anonymous | TrustRadius Reviewer

Trend Micro Worry-Free Business Security

Trend Micro is well suited solution for SMBs, for companies with less than 100 endpoints or devices to protect. Where there is no internal infrastructure to host endpoint protection platforms and there are not internal IT teams or security focused personnel. Not suitable for businesses with more than 200 devices as you can lose effectiveness on the protection intended to be provided.
Jose A Garcia | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

Symantec Endpoint Protection
8.8
Trend Micro Worry-Free Business Security
Anti-Exploit Technology
Symantec Endpoint Protection
8.4
Trend Micro Worry-Free Business Security
Endpoint Detection and Response (EDR)
Symantec Endpoint Protection
9.0
Trend Micro Worry-Free Business Security
Centralized Management
Symantec Endpoint Protection
9.3
Trend Micro Worry-Free Business Security
Hybrid Deployment Support
Symantec Endpoint Protection
8.7
Trend Micro Worry-Free Business Security
Infection Remediation
Symantec Endpoint Protection
8.8
Trend Micro Worry-Free Business Security
Vulnerability Management
Symantec Endpoint Protection
8.7
Trend Micro Worry-Free Business Security
Malware Detection
Symantec Endpoint Protection
8.5
Trend Micro Worry-Free Business Security

Pros

Symantec Endpoint Protection

  • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
  • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
  • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
Debbie Johnson | TrustRadius Reviewer

Trend Micro Worry-Free Business Security

  • Cloud management reports.
  • User management.
  • Administration tools are intuitive and easy to use.
Brian Duffy | TrustRadius Reviewer

Cons

Symantec Endpoint Protection

  • Removing dead clients from the console. This is nearly impossible to do, and makes keeping the console clean a very difficult task.
  • Poorly tested versions are sometimes released that cause serious issues for users. This ranges from browsers malfunctioning to BSOD errors.
  • Malware detection is good but not great. We are not confident in SEP by itself to neutralize malware threats. It's detection rate just isn't high enough for next generation and zero day threats.
Kurt Ferguson | TrustRadius Reviewer

Trend Micro Worry-Free Business Security

  • Sales: upon renewal, I did have to reach out myself to confirm the renewal of our agreement, but it didn't take long to confirm. You'd just think someone would reach out to me ahead of time to set up the renewal agreement.
  • Agent uninstalls: Occasionally when you remove an agent from the portal it "should" complete an uninstall of the client the next time the PC connects and comes online, but I've noticed that that doesn't always work, and I'll have to manually uninstall using the uninstall password to free up the license.
David Schwartz | TrustRadius Reviewer

Likelihood to Renew

Symantec Endpoint Protection

Symantec Endpoint Protection 9.1
Based on 4 answers
Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.
Anonymous | TrustRadius Reviewer

Trend Micro Worry-Free Business Security

No score
No answers yet
No answers on this topic

Usability

Symantec Endpoint Protection

Symantec Endpoint Protection 9.0
Based on 5 answers
Symantec Endpoint Protection centralized management console provides easy to follow, clean, and modern HTML5 based interface. All functionality required to manage Symantec Endpoint Protection is available and presented through this management interface. The Symantec Endpoint Protection provides many roles out of the box and presents relevant information based on the user role. Symantec Endpoint Protection can benefit from further scripting/automation interface development.
Anonymous | TrustRadius Reviewer

Trend Micro Worry-Free Business Security

Trend Micro Worry-Free Business Security 7.0
Based on 1 answer
Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.
Brian Duffy | TrustRadius Reviewer

Reliability and Availability

Symantec Endpoint Protection

Symantec Endpoint Protection 9.0
Based on 2 answers
We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
Anonymous | TrustRadius Reviewer

Trend Micro Worry-Free Business Security

No score
No answers yet
No answers on this topic

Support

Symantec Endpoint Protection

Symantec Endpoint Protection 6.8
Based on 8 answers
Symantec Endpoint Protection support isn't best, and that's putting it lightly! They can take a long time to come back to you, and if they don't answer your question immediately and you have to go back, you'll be waiting a while again. The good part is that they manage the infrastructure, so you only need to worry about installing and configuring your part of the portal. I will say the portal is very stable and hasn't ever gone down in the time we've used it.
Anonymous | TrustRadius Reviewer

Trend Micro Worry-Free Business Security

Trend Micro Worry-Free Business Security 3.0
Based on 1 answer
Support is the second major reason we are going to be changing A/V companies. When opening a ticket we would spend a lot of time providing details about what troubleshooting steps we have tried and information about the problem we were having with Trend Micro. The support technicians would often not read or understand the information we provided resulting in them asking us to perform troubleshooting steps that were already done and described in our initial support request. Additionally, responses would only come in the middle of the night so small issues would take days to solve.
Brian Duffy | TrustRadius Reviewer

Implementation

Symantec Endpoint Protection

Symantec Endpoint Protection 6.4
Based on 1 answer
Use a third party deployment tool and not the deployment option within the SEP Manager itself.
Anonymous | TrustRadius Reviewer

Trend Micro Worry-Free Business Security

No score
No answers yet
No answers on this topic

Alternatives Considered

Symantec Endpoint Protection

Symantec Endpoint Protection stacks up to the competition very nicely. It does have all the features of the competition except the licensing model is a lot cheaper than the other products. For our large scale environment, it allowed us to effectively manage a high volume of machines for a decent cost. It also receives timely updates and the company has a solid reputation for customer service and satisfaction.
Sam Figueroa | TrustRadius Reviewer

Trend Micro Worry-Free Business Security

Worry Free is cheaper than the other vendors and the features are similar, the performance is very good and the option for cloud management was very important to our decision. We are very satisfied with the application, and, we don't have any plans to change applications at this moment.
Mauro Osvaldo Sepulveda Gutierrez | TrustRadius Reviewer

Return on Investment

Symantec Endpoint Protection

  • The objective of Symantec Endpoint Protection is to provide protection from viruses and Symantec has done just that.
  • It is definitely a positive ROI. Since implementation, we have had zero infected machines. Symantec is worth every dollar spent.
  • It is very hard to find an Antivirus software that can protect a machine while using very little resources and having very little impact on the end users. Symantec does all of these very good.
Ramesh Ramrattan | TrustRadius Reviewer

Trend Micro Worry-Free Business Security

  • It has stopped several malicious items from getting into our system.
  • It's also saved money over our previous Anti-Virus solution (Kaspersky)
  • Ease of Setup/Use
Mitch Hubbell | TrustRadius Reviewer

Pricing Details

Symantec Endpoint Protection

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Trend Micro Worry-Free Business Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Symantec Endpoint Protection
8.5
Trend Micro Worry-Free Business Security
8.2

Likelihood to Renew

Symantec Endpoint Protection
9.1
Trend Micro Worry-Free Business Security

Usability

Symantec Endpoint Protection
9.0
Trend Micro Worry-Free Business Security
7.0

Reliability and Availability

Symantec Endpoint Protection
9.0
Trend Micro Worry-Free Business Security

Support

Symantec Endpoint Protection
6.8
Trend Micro Worry-Free Business Security
3.0

Implementation

Symantec Endpoint Protection
6.4
Trend Micro Worry-Free Business Security

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