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Agorapulse

Agorapulse

Overview

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.This social media management tool allows users to post content, engage with their community,…

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Recent Reviews

TrustRadius Insights

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For …
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LOVE!

10 out of 10
September 11, 2023
Incentivized
I create and post all content for multiple social media platforms. Without a scheduling tool, I would not be able to stay on top of social …
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Agorapulse is great!

10 out of 10
April 21, 2023
I have been using Agorapulse for a while now, and I am thoroughly impressed with its features and functionalities. The enhanced AI writing …
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Go Agora!

8 out of 10
May 31, 2022
Incentivized
Agorapulse is great for managing and scheduling social media for my company. It solves the need for having a multitude of software to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Facebook (255)
    9.8
    98%
  • Instagram (241)
    9.8
    98%
  • Content planning and scheduling (247)
    9.8
    98%
  • Twitter (228)
    9.5
    95%

Reviewer Pros & Cons

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Pricing

View all pricing

Custom

$0

Cloud

Standard

$49

Cloud
per user

Professional

$79

Cloud
per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.agorapulse.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $49 per user
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Product Demos

AgoraPulse Review Demo - Is This The Best Social Media Management Tool?

YouTube

Agorapulse Review - Calendar Publishing Features 2022

YouTube

Agorapulse Scheduling tool and Power Reports

YouTube
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Features

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

8.9
Avg 7.6

Publishing

Scheduling posts to various social media channels and profiles from one interface.

8.9
Avg 8.0

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

8.6
Avg 8.1

Marketing

Using the software to increase customer engagement and grow customer base via social media channels.

7.5
Avg 7.9

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

9.1
Avg 8.5

Reporting/analytics

9.5
Avg 7.9

Account management

Users can manage access to multiple social media accounts.

9.3
Avg 8.1
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Product Details

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.

This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through the inbox easier.

Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, product tagging, PulseLink in bio, direct image and video publishing, tagging public usernames, and adding locations to single feed posts.

Additional options include external shared calendars to get content feedback and Power Reports to create customized reports in half the time.

The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management. Agorapulse helps to measure the real business impact of social media campaigns through its Social Media ROI feature.

Agorapulse Features

Listening/monitoring Features

  • Supported: Boolean keyword searches
  • Supported: Filtering out noise/spam

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Audience targeting
  • Supported: Workflow management

Engagement Features

  • Supported: Automated routing and prioritization
  • Supported: Customer interaction histories
  • Supported: Bulk actions

Marketing Features

  • Supported: Lead generation
  • Supported: Content marketing
  • Supported: Campaigns and promotions

Channel coverage/integration Features

  • Supported: Twitter
  • Supported: Facebook
  • Supported: LinkedIn
  • Supported: Google+
  • Supported: Instagram
  • Supported: YouTube

Reporting/analytics Features

  • Supported: Campaign success analytics
  • Supported: Real-time tracking
  • Supported: Competitor analysis

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Agorapulse Screenshots

Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of The tool's built-in CRM keeps track of fans and followers (and detractors).Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of A drag-and-drop calendar displays at glance published, scheduled, queued, and assigned content. Hovering on a date instantly creates content for that day.Screenshot of The Agorapulse  inbox captures incoming conversations for each social profile. Users can get CRM data on who is sending messages, and send them a saved reply or assign the conversation to a teammate.Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.

Agorapulse Videos

Agorapulse Integrations

Agorapulse Competitors

Agorapulse Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, German, French, Spanish

Frequently Asked Questions

Agorapulse starts at $49.

Sprout Social, Sendible, and Hootsuite are common alternatives for Agorapulse.

Reviewers rate Real-time tracking highest, with a score of 9.9.

The most common users of Agorapulse are from Small Businesses (1-50 employees).

Agorapulse Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)45%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews and Ratings

(555)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For one, many reviewers have praised the product for its ability to streamline their workflow. With its intuitive interface and robust set of features, users have reported being able to complete tasks more efficiently, saving them time and reducing frustration. Additionally, customers have found that the product is highly effective in enhancing collaboration among teams. Its real-time editing capabilities and seamless integration with popular project management tools enable users to work together seamlessly, regardless of their physical location. Furthermore, the product's advanced analytics and reporting functionality have been instrumental in helping businesses make data-driven decisions. Users appreciate how the product can generate detailed insights and visualizations, allowing them to gain a deeper understanding of their data and identify trends or patterns that may otherwise go unnoticed. Overall, the product's adaptability and comprehensive range of capabilities have made it a go-to solution for individuals and businesses across various industries.

Intuitive User Interface: Reviewers have consistently praised AgoraPulse for its intuitive user interface, with many stating that it makes tasks easy to execute. The platform's design and layout were described as simple yet efficient by users, allowing them to navigate the system seamlessly.

Responsive Customer Support: Many users have commended AgoraPulse for its responsive and helpful customer support. Customers appreciated the prompt assistance they received when encountering issues or needing guidance. The attentiveness and effectiveness of the support team contributed positively to their overall experience with the platform.

Regular Updates and New Features: A significant number of reviewers have expressed appreciation for AgoraPulse's regular updates and addition of new features. Users value the continuous improvement efforts made by the platform, which enhance their social media management capabilities. These updates also demonstrate AgoraPulse's commitment to staying current in a rapidly evolving digital landscape.

Confusing and overwhelming user interface: Several users have expressed frustration with the confusing and overwhelming user interface of AgoraPulse. They find it difficult to navigate and complete tasks, which hampers their overall experience with the platform.

Confusing and expensive pricing structure: The pricing structure of AgoraPulse has been cited as confusing and expensive by some users. This is particularly problematic for small businesses dealing with currency exchange issues, who find it challenging to understand the cost implications of using the platform.

Lack of certain features: Users have highlighted that AgoraPulse lacks certain features that they consider essential. Some users have mentioned the absence of support for Instagram stories, the inability to clear out messages and comments, and the option to post within the platform itself. These limitations restrict their ability to fully utilize AgoraPulse for social media management.

Users highly recommend trying AgoraPulse, especially during the 14-day trial period, to see if it meets their needs. They also suggest taking advantage of tutorial videos and comparing demos to determine if AgoraPulse is the right match. Additionally, users recommend subscribing to AgoraPulse for comprehensive social media management, including monitoring, publishing, and analytics. They believe AgoraPulse is worth the cost and offers robust tools for managing multiple social media channels and engaging with customers. Overall, users find AgoraPulse to be a valuable tool for social media management and recommend giving it a try.

Attribute Ratings

Reviews

(76-100 of 325)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Agorapulse to have access to all social networks in one place. We use it within one department, Customer Service and Support. This allows us to answer issues with our product quickly. The main issue we had was multiple brands of games which all had a unique social network and were difficult to manage on a day-by-day basis.
Tayfun van Zantvoort | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our marketing department has the most profit by using AgoraPulse. It is very regularly used for simple social media posts, mentionings and milestones. The brand awareness is therefor maximized with this perfect tool. It helps narrow the further online marketing plan we set for strategy and our customer buyer journey. Then the possibility of posting several platforms simultaneously and scheduling options are just perfect.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We started using Agorapulse as a way to schedule content in advance. It's been working wonderfully. It's given us more time to focus on a larger reach instead of spending the same amount of time for less return. It's also allowed us to engage on Instagram which we could not before since we market PC based and not app based. We're happy with the results and think it is worth the investment!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use it to schedule posts to all of our social media platforms. I am the only employee right now and being able to schedule out our posts is extremely helpful. It saves me time and I am able to repeat posts so that I no longer have to come up with new content.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Agorapulse is the only platform for Social Media Management that allows a user-friendly interface. It's very useful when you need to manage all the engagement in all of your social media profiles. The management includes private messages and it's very user-friendly. Also, Agorapulse has a very useful feature to assign comments and messages to any team member.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our agency uses Agorapulse for all community management that we manage in-house. We work on a variety of clients with various needs across multiple platforms. Agorapulse helps us aggregate all of those comments, mentions, and messages into an easy-to-follow stream. Team assignments help keep managers focused on their brands while allowing for flexibility to assign users on a temporary basis so that they can assist while coworkers are out on vacation, sick, etc. As a supervisor, it allows me to get a snapshot at any moment of who is behind and may need help so that I can jump in. For us, Agorapulse is all about community management with some use of the Instagram direct publishing feature.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Agorapulse on a monthly basis to schedule social media posts and on a regular basis to measure the results. It really expedites the social media approval and scheduling processes. Formerly, we had to download spreadsheets and use that for approvals and it was time-consuming and cumbersome.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Agorapulse is used across the whole organisation. We manage client content and social pages and the one business problem that arose time and again was that no one was sure where we were at in terms of scheduling, approving and analysing the reporting of content. Agorapulse addressed this by making sure that we could approve content before scheduling, have a neat and logical layout of what has been done for each client as well as conveniently updating you with reports. This has made the team more efficient and better at their work.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using it in the Social Media and Marketing department, as well as the firm production department - to answer social media messages mainly from YouTube, Facebook, and Instagram. We use it on a daily basis with all these platforms and it is our main way of communication with our social media consumers and potential clients.
February 13, 2020

Agorapulse Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Agorapulse is being used in our organisation as a social media scheduling tool, a social listening tool, inbox and engagement management tool as well as a social media reporting tool for our own social media platforms as well as all of our clients' social media platforms. It saves us time and effort in social media publishing, managing engagement and reporting for ourselves and clients.
February 12, 2020

Sleek and easy to use!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Agorapulse is used primarily by myself and a few members on the Player Experience team. We also have a team of outsources with access that I help manage. It contains the social profiles of over a dozen games within our studio that we oversee, and is mainly used as a tool to redirect users having problems over to our support team.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Currently we use Agorapulse to help employees across three offices manage multiple social media accounts for the university. We originally purchased this primarily for the analytics and reporting functions, and then for the inbox/social listening tools. While these have met our expectations, the content publishing calendar and content workflow tools have become a major part of our content production workflow. This enables us to have a content creator draft a post, send it to an editor for a check, then to a translator to add an appropriate translation, and then on to a final check before scheduling the post. Before Agorapulse we relied on a spreadsheet to schedule and develop content; the ability to have this in a digital workflow has greatly improved the efficiency of our workflow.
Score 9 out of 10
Vetted Review
Verified User
We use Agorapulse to manage various social accounts for our customers across a variety of platforms, such as Facebook, Twitter, Instagram, and YouTube. Agorapulse is currently being used by our team members who are responsible for social media management. We particularly like the calendar tool, as it allows us to plan in advance and all the posts are automated, not requiring us to log back on or use an app to publish any posts. It's very easy to re-schedule content, amend or personalise content for a specific platform. Having the calendars public enables our team to stay up to speed on what's been scheduled so we never double-up on any posts or miss anything important. We also use Agorapulse as a social media listening tool. The comprehensive weekly reports are very useful and insightful!
Shannon Loy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We decided to commit to using Agorapulse because it had just about every feature we were looking for in a content scheduling tool. The number one aspect of the tool that really stood out to us was the incredible reporting. Each month when we meet with clients to present the results of our social media initiatives the reporting is extremely helpful and very easy to understand. We even get a Powerpoint presentation to show our clients.
January 29, 2020

Love using Agorapulse!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Agorapulse is used within my department only at my organization. It is a lifesaver for gathering social media engagements, bulk publishing content, searching for our brand mentions, searching new content that we need to engage with, and checking analytics on different social platforms. It saves time, energy, and delivers the information I need directly to me on the schedule I want/need.
Score 7 out of 10
Vetted Review
Verified User
We've been using Agorapulse for a year now, it has helped the community management team greatly in better managing the conversations happening about their brands on and off assets with the ability to better report the community activities as well. It has also helped us as management better assess load per client to be able to assign the right amount of resources per client. Hence, better visibility and more value at our clients' end.
Dani McLean | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Agorapulse is being used only in the communications and marketing department between myself and my supervisor. It helps us schedule social media and, most importantly, gather key data about our social media performance so that we can improve it.
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