Autopilot

Autopilot Reviews

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Reviews
(1-12 of 12)

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Michael Rastall, MBA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Autopilot has a friendly and bright appeal offering a code-free automation experience that makes it easy to build complex automated workflows. Anyone can start creating workflows using the drag-and-drop builder even without technical knowledge. Teams utilize the notes and graphics feature to collaborate on automation workflows providing a much easier way to understand workflows created by someone else.
Score 8 out of 10
Vetted Review
Verified User
Review Source
It's a great tool for email marketing and making automation flows with those emails. Also push your communication to multiple platforms (social media, SMS, WhatsApp, etc). It's easy to learn so for us easy to teach companies the basics of marketing automation. The clean interface and not to many functions don't make the tool too overwhelming. So for us, one of the better "get your feet wet" tools.
Bryan McAnulty | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Many other email automation tools either have outdated interfaces and features or lack functionality that is important to us. If you have a software as a service business, a mobile app, or an ecommerce brand, Autopilot can help ensure you are sending the right message to the right customer at the right time.

If all you are doing right now is sending occasional email newsletters, then Autopilot isn't necessary. When you are ready to take that next step though and optimize your marketing funnels, Autopilot is the best solution.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Once we moved to O365, Autopilot was pretty well suited as an administrative application. It was easy enough to use but with basic learning curves and understood expectations of performance. When making updates at the user level within the tenant, it was easy to make changes such as applying a new security group or adding someone to a different license. I can see it being a good solution for new O365 admins so I'll give it a seven which is good - not great. I would say it didn't do as well with email distribution groups. We still had to use another program (or three) to perform those sorts of administrative tasks which is a bummer when moving to something as flexible as O365. If Autopilot could have been used to handle all those tasks, I would have rated it an 8 or 9 for the convenience.
October 16, 2019

Email marketing tool!

Score 7 out of 10
Vetted Review
Verified User
Review Source
Autopilot is well suited for organizations that would like to email their database in an efficient manner. It is not suitable for organizations that need to have personalized touch and do not have a large customer base they need to email frequently. It helps when email marketing is a big role for the organization.
Nivas Ravichandran | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Autopilot is good to run complicated journeys with the help of the visual journey builder and can be used very well. It is easy to onboard new users to the platform as well for different campaigns. The segments help build specific lists for different campaigns too.
Megan Kratzman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Autopilot is incredibly easy to onboard and to integrate with other systems. We first began using Autopilot for simple email marketing. These simple email marketing programs quickly developed into highly personalized nurture journeys, complete with advanced lead scoring, audience segmentation, and sales automation. We also use Autopilot to manage our NPS program, GDPR, and communication permissions.
Emily Muhoberac | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Autopilot is well-suited for:
- Novice marketing teams
- Small and scaling companies that want to eventually work with an enterprise solution like HubSpot or Marketo but cannot afford it
- Side hustles & personal projects
- Non-profit organizations

Autopilot is not suited for:
- Experienced marketers that want limitless customization
- Large marketing teams
Quentin Aisbett | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
It is terrific for the small business looking to explore marketing automation without having to invest in bigger solutions. It is less appropriate for a business wanting more features such as a native CRM, landing pages, etc.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Autopilot is great for most email marketing automation, and is quite powerful with forms and when connected from your website. The Heads-Up features seem like a powerful tool if you want to focus on website engagement. I haven't done a lot with scoring and analytics, but I'm sure these features will continue to get more attention as the application is updated and improved over time.

Autopilot Scorecard Summary

Feature Scorecard Summary

Email & Online Marketing (8)
69%
6.9
WYSIWYG email editor (11)
66%
6.6
Dynamic content (8)
70%
7.0
Ability to test dynamic content (8)
67%
6.7
A/B testing (8)
70%
7.0
Mobile optimization (10)
72%
7.2
Email deliverability reporting (21)
66%
6.6
List management (11)
72%
7.2
Triggered drip sequences (11)
71%
7.1
Lead Management (3)
68%
6.8
Lead nurturing (11)
74%
7.4
Data quality management (10)
65%
6.5
Automated sales alerts and tasks (9)
65%
6.5
Campaign Management (1)
73%
7.3
Event/webinar marketing (9)
73%
7.3
Social Media Marketing (1)
72%
7.2
Social profile integration (8)
72%
7.2
Reporting & Analytics (2)
68%
6.8
Dashboards (12)
69%
6.9
Standard reports (12)
68%
6.8
Platform & Infrastructure (3)
65%
6.5
API (8)
64%
6.4
Customizability (9)
67%
6.7
Integration with Salesforce.com (7)
65%
6.5

What is Autopilot?

Autopilot is a marketing automation solution that is designed to help marketers connect their existing systems, and convert leads into customers. This solution integrates with popular third party tools such as Salesforce, Segment, Twillo, Slack, GoodData and Zapier. The vendor’s value proposition is that this integration makes it easy for users to connect systems and message consistently across online, offline and mobile channels including email, SMS, in-app messaging, and physical mail.

Autopilot helps users:

  • Organize and segment all contacts in one place.
  • Start instantly using a guide from an extensive library of best practice templates.
  • Create customer journeys with a drag and drop interface.
  • Nurture customers and leads with the right message, at the right time, across online and offline channels including email, in-app or onsite messaging, SMS and postcards.
  • Achieve ROI with real-time activity tracking, lead-to-close reporting, and advanced Insights. Set customer journey goals and track performance.

Autopilot Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social profile integration

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Customizability
  • Supported: Integration with Salesforce.com

Additional Features

  • Supported: Email, in-app and onsite messaging, SMS, direct mail
  • Supported: Drag-and-drop user experience
  • Supported: Visual journey canvas

Autopilot Screenshots

Launch marketing campaigns (what we call "Journeys") in minutes using our intuitive drag and drop canvas.Import your contacts and organize into lists, smart segments, and folders. Map custom fields with CRM or other apps, and see activities unfold in real time.Visualize your funnel and track opens, clicks, and conversions. Monitor activity and update journeys on the fly based on real-time results.Create text-based emails, upload custom html, or choose a pre-designed template. Easily tailor your design with a built-in graphical editor and personalize with dynamic content such as first name or company to boost engagement.Kickstart your journey with a tried and tested template from our Guide Book.Display messages to anonymous and known users on your website or blog, within your product or anywhere with the Autopilot tracking code.Add a physical touch to your marketing journeys by sending high-quality, personal postcards as easily as automating an email.Create a frictionless experience on the mobile device your contacts use most. Invite people to events, congratulate new users, or share updates via SMS.Create audiences dynamically who match any combination of field values, behaviors, lists, or UTMs. Then trigger journeys and engage automatically.Track journey performance. Get insights into which messages convert, how journeys are trending, and what's driving sales.

Autopilot Video

Introduction to Autopilot

Autopilot Downloadables

Autopilot Integrations

Autopilot Competitors

Autopilot Pricing

More Pricing Information

SaaS Editions Pricing
Pricing DetailsTerms
Silver$49per month
Gold$149per month
Platinum$249per month
CustomRequest by quote

Autopilot Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)40%
Mid-Size Companies (51-500 employees)40%
Enterprises (more than 500 employees)20%

Autopilot Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesAll
Supported LanguagesEnglish

Frequently Asked Questions

What is Autopilot's best feature?

Reviewers rate Lead nurturing highest, with a score of 7.4.

Who uses Autopilot?

The most common users of Autopilot are from Small Businesses and the Marketing & Advertising industry.