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CCH® SureTax®

CCH® SureTax®

Overview

What is CCH® SureTax®?

CCH SureTax is designed by tax experts to help businesses comply even with the most complex sale and use tax requirements. Always up-to-date on 100,000+ annual tax legislation changes, this cloud-based sales tax automation platform aims to ensure customers accurately…

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Recent Reviews

Room for improvements

2 out of 10
March 01, 2024
Incentivized
CCH SureTax was implemented with the connection through Netsuite to account for sales taxes. This has not resolved any of our business …
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Trustworthy system!

8 out of 10
March 01, 2024
Incentivized
We use CCH SureTax system to manage all things related to sales tax: calculations, exemption certificates, credits and refunds. This …
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SureTax!

7 out of 10
February 29, 2024
Incentivized
We use it to file & pay our monthly sales & use tax. The after-sales service was not that great. It is not easy to get answers. The …
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Solid Exemption Tool.

7 out of 10
February 16, 2024
Incentivized
Suretax is a verification tool to ensure the business accurately collects and reports tax. Suretax is used to verify the accuracy of sales …
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Thoughts on SureTax.

7 out of 10
February 16, 2024
Incentivized
The company I work for currently uses it for tax calculations and reporting for various entities in both the US and outside the US. …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Geolocation for Tax Assessment (45)
    8.8
    88%
  • Sales and Use Taxes (63)
    8.2
    82%
  • 3rd-Party Software Integrations (44)
    6.6
    66%
  • Tax Data Reporting (56)
    6.5
    65%

Reviewer Pros & Cons

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Pricing

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What is CCH® SureTax®?

CCH SureTax is designed by tax experts to help businesses comply even with the most complex sale and use tax requirements. Always up-to-date on 100,000+ annual tax legislation changes, this cloud-based sales tax automation platform aims to ensure customers accurately calculate, collect, and remit…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Avalara?

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

What is Tipalti?

Tipalti automates critical financial processes to drive efficiency, including accounts payable, mass payments, procurement, and expenses, all on one global finance automation platform that grows with the organization, automating, de-risking and simplifying finance.

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Product Demos

CCH SureTax Overview

Vimeo

CCH® SureTax® Returns

Vimeo

CCH® SureTax® Views - reporting

Vimeo

CCH SureTax in NetSuite® overview

Vimeo
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Features

Type of tax

A list of the different types of taxes that can be filed using tax compliance software.

7.3
Avg 7.9

Tax Reporting & Compliance

Activities relating to tax filing, reporting, document management, and exemption certificate processing.

7.1
Avg 7.8
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Product Details

What is CCH® SureTax®?

CCH SureTax is designed by tax experts to help businesses comply with the most complex sale and use tax requirements. This cloud-based sales tax automation platform aims to ensure customers accurately calculate, collect, and remit taxes to the correct authorities every time.

Boasting 100+ years of tax research experience, CCH SureTax assures customers stay on top of constant tax legislation changes. The sales and use tax rates and rules get automatically updated, reflecting 100,000+ annual changes for 24,000+ authorities in the US and Canada.

CCH SureTax automates the compliance process. With a single login, customers can access their Calculations, Returns, Reporting, and Exemption Certificate Management (ECM) modules. The data flows directly from one module to another, to increase accuracy and eliminate human error associated with manual data manipulation. All changes and transactions can be recreated in the event of an audit and provide customers with a strong audit defense.

Additionally, its Power BI reporting functionality allows businesses to analyze sales and use taxes on a more granular level than what might be typical of an ERP, to ensure returns' accuracy and get more insights from sales data.

The company also offers Professional Services, such as Nexus Study, Managed and Outsourced Services, allowing customers to partially or fully outsource sales and use tax compliance.

CCH® SureTax® Features

Type of tax Features

  • Supported: Sales and Use Taxes
  • Supported: Energy and Fuel Taxes

Tax Reporting & Compliance Features

  • Supported: Geolocation for Tax Assessment
  • Supported: 3rd-Party Software Integrations
  • Supported: Tax Data Reporting
  • Supported: Compliance Administration Management
  • Supported: Tax Exemption Processing
  • Supported: Tax Document Management
  • Supported: Complex Tax Scenario Management

CCH® SureTax® Screenshots

Screenshot of Transaction level viewScreenshot of Nexus dashboardScreenshot of Exempt Certificate ManagerScreenshot of Reporting viewScreenshot of Returns dashboardScreenshot of A return screenshot

CCH® SureTax® Videos

CCH® SureTax® Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUSA, Canada

Frequently Asked Questions

CCH SureTax is designed by tax experts to help businesses comply even with the most complex sale and use tax requirements. Always up-to-date on 100,000+ annual tax legislation changes, this cloud-based sales tax automation platform aims to ensure customers accurately calculate, collect, and remit taxes to the correct authorities every time.

Avalara, Vertex, and Thomson Reuters ONESOURCE are common alternatives for CCH® SureTax®.

Reviewers rate Geolocation for Tax Assessment highest, with a score of 8.8.

The most common users of CCH® SureTax® are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(112)

Attribute Ratings

Reviews

(1-25 of 30)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have recently implemented CCH® SureTax® to automate our sales tax billing and use tax accruals on material purchases. We are a company in the construction industry so sales tax is very complex.
  • Provided accurate rates
  • Ease of use
  • Good customer service
  • Assumptions built into the SKUs related to construction
  • difficulty of getting set up
  • Complexity
CCH® SureTax® is especially helpful in navigating accurate tax answers in all 50 states. Our company does construction work in every state and it is hard for us to keep up with the ever evolving tax climate. CCH® SureTax® helps with that.
March 01, 2024

Room for improvements

Score 2 out of 10
Vetted Review
Verified User
Incentivized
CCH SureTax was implemented with the connection through Netsuite to account for sales taxes. This has not resolved any of our business problems but only created more steps in the process of tracking, processing, and paying sales taxes. We have lost transparency as everything is not kept on the CCH website and is not easily tracked back into Netsuite. When filing, the CCH team handles it, but we have to be available to give access codes to the state tax portals so they can process it. The timing is usually an issue because there is no coordination of when they will be processed and when our time is available to send over the verification codes.
  • Sorry I cannot think of anything SureTax does particularly well.
  • Easier connection with Netsuite.
  • Paid for the higher service but are doing more of the hands on processing.
  • Timing of CCH team processing so there are not multiple emails going around trying to resolve filing issues.
  • Easier navigation in the CCH SureTax website.
If a company is currently doing all the processing, filing, and payments of company sales tax in-house, CCH can help there, but if a system is already in place, CCH does not add any value.
March 01, 2024

Trustworthy system!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use CCH SureTax system to manage all things related to sales tax: calculations, exemption certificates, credits and refunds. This includes sales and use tax compliance work and staying on top of requesting and updating customers' certifications. CCH SureTax is a useful system to automate many processes in our daily routine work.
  • Applying existing exemption certificates to invoices
  • Calculating correct tax rates
  • Lots of manual data entry still
I would recommend CCH SureTax as a sales tax management system however I would also be open to exploring other options and finding more streamlined and efficient ways to manage sales tax issues.
Katie Novotny | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Incentivized
I utilize CCH SureTax as a sales tax processing software. CCH connects with my ERP system and applies sales tax to customer orders based on location and tax setup on our customer cards. We further utilize CCH to file state sales tax returns in multiple states.
  • Applying appropriate sales tax to customers
  • Customer service
  • Having a dedicated sales rep
  • Transparency with their billing
I have had a decent experience with the sales tax processing. The areas of concerns with this company are communication, transparency with their billing practices, and having a contact to assist with questions.
John Giolli, CPA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use SCCH® SureTax® to get real time sales tax quotes for our orders. The software has enabled us to accurately tax all of our customers based on their location and what is being provided to them. It gives us trust that our tax information is done properly.
  • Calculate sales tax rates
  • Track sales tax certificates and exemptions
  • Interface with the company’s ERP
  • None that I notice
This software is suited in any situation where you need to calculate sales, tax by ZIP Code address. it automates the process, so regular accountants don’t need to worry about sales tax calculations.
February 16, 2024

Solid Exemption Tool.

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Suretax is a verification tool to ensure the business accurately collects and reports tax. Suretax is used to verify the accuracy of sales numbers. Suretax addresses the problem of accurately taxing or exempting each customer transaction. Suretax addresses the problem of expired exemptions. Most users interface with Suretax through D365's callout to verify the transaction live. A select group of users populate and maintain Suretax and use it to generate data on demand.
  • Geocode determination for Urban Zone exemptions.
  • Data Exchange Rules.
  • Line Item Tax Breakdown.
  • Importing transactions.
  • Drop down selection.
  • Editing existing exemptions.
Starting from zero with Suretax would be ideal. I found it cumbersome and time-consuming if you need to import existing data. We opted not to import existing certificates after seeing the process for data. The pre-defined reports are beneficial, but we cannot define custom reports, which is limiting.
February 16, 2024

Thoughts on SureTax.

Score 7 out of 10
Vetted Review
Verified User
Incentivized
The company I work for currently uses it for tax calculations and reporting for various entities in both the US and outside the US. Reporting is run on a monthly basis to assist with tax return compliance and payment of taxes due to the appropriate jurisdictions. It is also used for running audit checks against the ERP the company uses.
  • Displays Tax Information.
  • Basic Reporting Tool.
  • Allows for Custom Period Choice for Reporting Purposes.
  • Reporting needs to be more extensive, too basic as currently set up.
  • Ability to run custom extracts using filters.
  • Seeing Tax Rates and rules in a much more detailed manner.
I feel that the system needs to be made more robust and similar to the products that are used by larger corporations. Customized reporting and the ability to see tax rules set up, as well as tax rates for all jurisdictions, would be a plus. I would like to see the system becoming more user-friendly.
February 16, 2024

Skip This Solution

Score 1 out of 10
Vetted Review
Verified User
Incentivized
We use CCH® SureTax® as an add-on in Microsoft Dynamics to calculate sales tax on our invoices, sales orders, and quotes across multiple related companies. CCH® SureTax® communicates with another product that manages sales tax exemption certificates and doesn't charge sales tax when an exemption certificate is on file for the ship-to state. We added this product on to remove our Customer Service Team from haphazardly allowing a customer to claim exemption without providing proper documentation that was analyzed by the Tax Department.
  • Stays updated on current sales tax rates.
  • In our experience, CCH® SureTax® goes down frequently; recently as often as multiple times per month since November 2023 to January 2024.
  • In my opinion, receiving support from CCH® SureTax® is near impossible because they say the system either wasn't down in the first place or they request information using language that we don't understand even though we provide the support team with as much information as we can.
  • In our experience, sales that are shipped to California, specifically throughout the Bay Area, calculate with the incorrect tax rate. For example, our reports will tell us that a sale that originally shipped to Foster City, CA shipped to San Diego, CA.
If we could go back in time, we would have selected a different option and not gone with CCH® SureTax®. The entire tax department and our IT team are thoroughly unimpressed. Cost and time are the only things stopping us at the moment.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We utilize CCH® SureTax® by reconciling S&U Returns throughout the U.S.A for several of our companies. It allows quick reconciliation of returns, easy payments, and less frustration while filing due to the differences in the various state returns. We use CCH® SureTax® to remit & pay returns for us and we monitor issues on the CCH® SureTax® Dashboard. Waiting for the websites during the uploading processes and loading processes are time-consuming. I would like to see quicker uploads and faster processing to the next screen in CCH® SureTax® and the CCH Dashboard.
  • Up to date Tax Forms
  • Teams to handle every situation
  • Personal Reps to help with immediate needs
  • Knowledge of Reps - one return was late due to incorrect form being filed and our rep couldn't tell us if the late fee was going to be convered by CCH® SureTax®
  • server/processing speed
CCH® SureTax® has saved us time by reporting by each state's idiosyncrasies. They change with our reporting needs and there are clear paths of communication.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use CCH® SureTax® to import transactions and then we use the return site as well to process our returns. They also calculate the tax on our online orders. I'm the main one that uses the CCH® SureTax® platform to make sure that all of our transactions are accounted for.
  • The site is user friendly
  • The site is easy to navigate
  • In my experience, if there is an issue with your account your account rep isn't very responsive
  • In my experience, if there is an issue with an import there isn't much help
  • Not all transactions import like they should and causes issues on the returns side of things
In my experience, when there are issues our account rep isn't very responsive. In my opinion, the set up process was a huge pain and not everything was done properly and we had to handle some of it on our own. In my opinion, there is no responsibility when the team makes an issue and them resolving, we have to do everything. They turned on a state we had turned off and tax was being collected. I asked why, got no response other than I needed to handle it on my side and get with the state and try and figure out how to file the taxes on my own.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
CCH handles all our business-related taxes.
  • Filling all Business taxes on time.
  • Approving process is much easier.
  • Provide online support for the business taxes or questions.
  • I need some training to find the reports that are already filled or with any tax-related questions.
We receive notification by email when the business tax reports are filled by CCH and it works fine. But when you go into the website, that's where we find it a bit confusing because of the lack of training. I hope they make the CCH website more user-friendly or provide some training to look up the filled reports or should be able to see when the reports are due for each state.
December 15, 2023

Two thumbs up

Score 10 out of 10
Vetted Review
Verified User
Incentivized
SureTax provides research and notice of changes in sales tax laws in the many jurisdictions. SureTax maintains a Mapping Guide based on tax laws used to map Yardi product and service codes to Group/Item numbers in the Mapping Guide.
SureTax is used to calculate sales tax on our invoices and prepare sales tax returns. Yardi files the returns and pays the tax.
  • Calculates taxes
  • Prepares sales tax returns
  • Researches and reports on sales tax laws in all the US taxing jurisdictions
  • Provides support Yardi
  • More rapid response to real-time technical problems in processing
  • Billing and accounting needs to be improved. I always have problems with the invoice accuracy
  • Sales tax laws are changing very rapidly so additional Group/Items mapping needs to keep up.
Calculating and reporting sales tax. Supporting Clients in sales tax audits with up to date research on State's interpretation of sales tax laws in immerging areas of tax laws with regard to the new age of electronic services. For example, we just finished an PA audit where they interpret the law to include ACH fees as taxable.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
CCH® SureTax® is utilized in our organization to address critical business problems related to tax calculation and compliance. The product enables us to streamline and automate the complex process of calculating taxes across various jurisdictions, reducing the risk of errors and ensuring accurate and up-to-date tax assessments. Our use case involves implementing CCH® SureTax® to handle tax calculations for sales, purchases, or other transactions, depending on the specific needs of our business. The scope of our use case extends to managing tax obligations in multiple regions, simplifying compliance efforts and enhancing overall financial accuracy and efficiency.
  • Multi-Jurisdictional Tax Calculation
  • Real-Time Tax Rate Updates
  • Accurate Tax Determination for Transactions
  • Predictive Analytics for Regulatory Change
  • Customization Flexibility
  • User Interface Complexity
CCH® SureTax® is well-suited for multi-jurisdictional businesses with complex tax needs, scalable enterprises experiencing growth, and those requiring seamless ERP integration. It excels in dynamic regulatory environments and diverse retail settings. However, it may be less appropriate for small businesses with simple tax structures, highly specialized industries, cost-sensitive startups, and those with limited IT resources or frequent short-term transactions. The suitability depends on the business's complexity, size, and specific tax requirements.
December 11, 2023

Genuine Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using SureTax for managing tax Calculations in US & Canada country along with reporting and exemption certificate management. Module SureAddress also play a vital role to get the Geocode for respective valid address. By this tax accuracy increased for said country and human error associated with manual data manipulation eliminated. Never the less timely customer invoices process.
  • Tax Calaculation
  • Exemption certificate
  • Reporting
  • Address Validation
  • If possible want the elemination of Situs rule concept
Not specfic, but every situation/Senario where ever data descripancy found/reported, SureTax very well handled and provided the appropriate solution to fix the issue.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
CCH® SureTax® was a godsend for our organization. We lacked the capabilities to drill the sales tax rates into county specifics and CCH® SureTax® made the work easy to accomplish. After sending our monthly file, they would return the sales tax returns with all the proper counties taxes imposed making our payments accurate and timely!
  • Communication
  • Support
  • Accuracy
  • Layout is a little confusing
I can specifically say CCH® SureTax® makes handling of sales tax returns for a business that does business throughout the USA easy. The accuracy and streamlined process allow the business to focus on more business and to leave the important tax stuff to the professionals. CCH® SureTax® and their resources are always available and easy to access. I can see where they even could be an advantage for large businesses to streamline their tax departments. I feel CCH® SureTax® is suited for all size businesses and would highly recommend to anyone.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently use SureTax for sales and use filings for 2 organizations covering 36 states and file nearly 100 returns monthly. We are looking forward to the SureTax roll out of prepayment options which are scheduled to be available later this month and plan to implement those for several states.
  • user interface is clearly laid out
  • there is a test environment completely separate from production data
  • the dashboard provides quick notification when the filing team needs answers to any questions and a way to respond directly to each
  • We have participated in some prepayment testing so we know that functionality is being built out and what we saw looked really good. We're anxious to have that rolled out.
  • We'd like a cleaner way to export documentation of what was paid and EXACTLY what was paid. Currently web fees and some small balances are not shown by the website and that means making journal entries is a more manual process than hoped.
  • We've been working with folks at SureTax about discrepancies between CCH RADAR rates vs the rates which get used in SureTax. We have learned the 2 systems do not utilize the same data and we often find RADAR is more accurate.
We're seeing a really good push to add functionality in the time we've been using SureTax and we're told they're also working on offering tire/battery/solid waste returns and some of the less common returns which we plan to implement once available. Their fee structure works well for our situation. Others in our department find the interface more user friendly than the previous tax software we used and it being web based has allowed more interaction by others. In our previous software I was the only person in there each month; SureTax is giving me more opportunities for others to step in and do parts of the process which is great.
Kevin Freels | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Telecommunications taxes are one of the most complicated types of taxation to keep track of. When I first launched the business 9 years ago, calculating taxes for telecom required a subscription to a rather expensive set of tools as the task of accurately calculating them was next to impossible to do manually. They were a very limited number of companies that provided tools for this and they all charged roughly the same thing. The companies that provided these services were not only expensive. They were standalone services that had nothing else to offer other than tax calculation. This meant that our billing platform and other associated software still had to generate information to be manually input into the tax solution and then the results would have to be manually put into the billing and management systems. Needless to say I always extremely excited when I found CCH® SureTax because they offered an entire suite of software that allowed us to manage not just taxes for billing but also a number of other separate pieces of software that we were subscribing to that was all designed to work as a system. Ultimately we were able to reduce our costs of compliance significantly and do so while gaining the efficiencies of a software suite that was designed to work together. Since it is clown based it is always up to date without the need to regularly download updates. Payments to various taxing authorities are handled automatically with very little user intervention. Overall I couldn't be more pleased.
  • Calculate telecommunications taxes and fees
  • Integration into existing platforms via well documented API.
  • Stays constantly up to date with changes in tax regulations
  • Calculates and remits taxes to each taxing authority
  • In my experience, there are no pre-made API connectors as many companies provide when they have a REST API available. This would allow us to experiment with some things that might having to set it up manually is cost prohibitive.
  • In my experience, the system tends to get bogged down at times which are likely peak usage hours.
  • It would be nice if They would roll out information about changes prior to making them although I can't say it's ever represented a significant problem.
Considering all of the trouble that we had to go through prior to using CCH® SureTax, I would say that any small startup talk communications or voice provider should skip right over all the other options and go directly here. Over the last several years pricing has come down considerably for the older alternatives as they work to stave off the eventual collapse of that very specific industry, but the additional wages spent dealing with those solutions and the headaches that come along with them just aren't worth the trouble.
December 05, 2023

CCH SureTax

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Preparing and filing sales tax returns. Our main concern is the time and resources spent to file the returns.
  • User friendly software interface
  • Easy to import data into the software
  • Easy to review sales tax calculation, current and past filings for each jurisdiction
  • no need for separate CCH portal to handle the filing process
  • seem that the filing team is located in India. This create time zone differences where you get e-mail communications over the weekend or late at night
  • filing team is not timely respponsive
Overall CCH Suretax seems to be a good solution for calculating and filing sales tax returns, and I would recommend using it. The value is high for the price paid. I would hope that the filing process would improve, and the filing will be managed through the software and not through a separate platform.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
CCH SureTax is used as an integration with our accounting software, Microsoft Dynamics Great Plains. It's primarily used to automatically calculate tax on sales orders across different states.
  • Accurately calculates sales tax for different states
  • Knows of exemptions and regulations for different jurisdictions
  • No guesswork required, everything is automated and up-to-date
  • There is a learning curve, especially if your primary role is not an accountant
  • It is rather expensive
  • Interface can use a refresh. Feels outdated.
I'm not sure what else is out there, but I know our accounting team loves the product as they aren't forced to calculate sales tax manually anymore. With the integration into GP, everything is calculated automatically, which saves time and decreases the chance of errors. It was easy to connect using the API, and administration is very minimal.
Score 10 out of 10
Vetted Review
Verified User
We use SureTax for the tax calculation lookup for all our products. It returns accurate tax information and tax rate with jurisdictions. Being a customer for more than five years, our application communicates with SureTax cloud servers through API and gets real-time results. Its tax accuracy, completeness and stabililty meet our expectation.
  • Accuracy
  • Informational
  • Stability
  • Real-time update
  • Good support
  • There was one time that when SureTax was down, it took us a while to reach the support through phone line, but the problem was finally resolved.
Based on our experience with SureTax for over 5 years, we totally trust SureTax service. We switched from another provider to SureTax because it provides much better support. It provides complete tax information and technical support we want. We implemented our application through API which provides real-time response with tax jurisdiction and amount. Its service stability meets our stability requirements.
October 25, 2023

Truthful Review

Matt Pohl | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It automates sales tax rates on invoicing and collects resale exemptions for customers.
  • Tax Rate Calculation
  • Monthly Reports by State and District
  • Special Tax Rates for Manufacturers
  • Taxes Freight depending on the state
  • Easier to understand how to implement changes
  • Structure is too complicated and needs to be redone, maybe using AI or questions to implement changes would be better than the user figureing it out on their own
In my opinion, well Suited for large billing clients that for the most part have few exceptions and many jurisdictions.
I think it is very good at resale certificate collections. Less appropriate when the billings are diverse such as labor, services, and other complicated tax collections. For example taxing engineering vs assembly is state by state and is hard to implement using CCH® SureTax®.
September 12, 2023

CCH Suretax Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our company uses Suretax to calculate sales tax owed on various customer orders. The software is user friendly and the support staff is incredibly helpful with various tax questions we have. The only downside that we have with Suretax is that the software does not allow you to import tax changes you have setup in the system. You can import new tax setup request and you can export current request setup but if you need to make a change to all products in a specific state or region, you have to make this change manually one by one. Other than that, the software is great and we enjoy using it.
  • Customer Support
  • Tax Calculations
  • Import functionality for tax changes
Overall we have enjoyed using Suretax and will continue using it for many years to come.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use CCH SureTax to process taxes within our MIS. It's instrumental in ensuring we are charging the correct rates and doing everything we should be doing when it comes to taxes. IT made life a lot easier - instead of having to calculate it manually, and know all the rates, the system does it for us. Thank you!
  • Calculate taxes
  • Stay up to date
  • Save Time
  • Save my sanity
  • Work efficiently
  • Can't think of any
  • Great product
  • Keep up the great work
  • We love it
We use it daily with our MIS. It saves so much time and wasted money on trying to manually calculate taxes. Our employees are much happier now! We love using the software and so happy that it easily integrated with our current MIS. It took a lot of the stress out of the entire situation. Now we just use it and don't think about it.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SureTax has made a huge difference in how we process taxes. It not only saves us countless hours, but created a pin point level of accuracy for charging customers. The partnership with SureTax and our current Tax firm is a perfect match for us. The easy of this system and countless hours it saves myself and our staff is incomparable to any other software.
  • Speed of use
  • Accuracy
  • Easy of use
  • Automation pulling data with more third party systems like BigQuery
SureTax makes a lot of sense for complex taxing industries like telecom and toll passes. Any business that taxes by county or in multiple states would benefit from using the software and data output. I would not recommend this for small one off businesses in one central location servicing a single small area.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use CCH SureTax to automate our Great Plains Dynamics sales tax processing. Before using this software, we had to research every different potential taxable authority manually. We surely made some mistakes. Now things are accurate and we don't have to worry about our tax exposure!
  • Provides quotes for sales tax processing
  • Calculates and provides instant sales tax amounts by jurisdition for all sales tax types
  • Tracks compliance with W9
  • Turn on and off states via their portal so we can manage where we are active
  • None noted.
Its very good for sales tax compliance, instant sales tax calculations and stores each transaction.
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