What users are saying about
18 Ratings

Google Analytics

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Top Rated
2033 Ratings
18 Ratings
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Score 7.7 out of 101

Google Analytics

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Top Rated
2033 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.5 out of 101

Add comparison

Likelihood to Recommend

Chartbeat

I would advise a colleague to compare Google Analytics to Chartbeat when choosing a behavior data program. I'd want to know how frequently they use social media for their website, because Chartbeat excels in breaking down social media data. I'd also want to know how many pages their website updates each day, because it would be more costeffective to use Google Analytics with a lower page count.
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Google Analytics

Converting traffic to sales, perhaps. I say this because I understand how to analyze the traffic information Google Analytics (GA) offers, but I have not yet reached a point where I can analyze "conversions" or some of the other marketing data. Behavior of users is easy to understand to a certain point, but deeper dives into marketing data can get tricky
Jonathan Miltimore profile photo

Pros

  • Real-time analytics
  • Server speed/if the server is up
  • Traffic sources
  • Geo-location of sources
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  • Google Analytics is extremely simple to implement, no matter what web environment you are developing in.
  • Out of the box, Google Analytics provides a great deal of information that is organized in a logical manner. The information is presented in an easy-to-read format. Each report is easily "exportable."
  • Implementing custom attributes and conversion goals is relatively simple. It doesn't take a rocket scientist to figure out how to setup your channels, etc.
Christopher Corbett profile photo

Cons

  • The source of traffic sources could be a little more clear - where do "direct" links come from?
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  • The fact that so many search terms have now been blocked out of Google Analytics is a little troubling.
  • Even as a long time web professional, I still get confused about how to setup goals and other, more complicated features.
  • Documentation is not always as clear and concise as it could be.
  • When integrating with WordPress, it's better to use a plugin to help turn on some of those extended features.
Eric Karkovack profile photo

Likelihood to Renew

Chartbeat10.0
Based on 5 answers
It's easy to use, simple to understand, and helps us a TON.
No photo available
Google Analytics7.0
Based on 47 answers
We would continue using Google Analytics because it just works. After setting up the tracking property, it's just a matter of sitting back and letting it collect data. Once the data is collected, it's time to analyze trends, spot problems, and make decisions for future actions. With Google Analytics we, at PmD Interactive, are able to provide a complete solution to the problem of data collection
Victor Campos profile photo

Usability

No score
No answers yet
No answers on this topic
Google Analytics7.4
Based on 5 answers
Google Analytics provides a wealth of data, down to minute levels. That is it's greatest detriment: find the right information when you need it can be a cumbersome task. You are able to create shortcuts, however, so it can mitigate some of this problem. Google is continually refining Analytics, so I do not doubt there will be improvements
Victor Campos profile photo

Support

No score
No answers yet
No answers on this topic
Google Analytics4.0
Based on 5 answers
Support is non-existent for this product (as well as most Google products).
Michael Baker profile photo

Online Training

No score
No answers yet
No answers on this topic
Google Analytics10.0
Based on 2 answers
love the product and training they provide for businesses of all sizes. The following list of links will help you get started with Google Analytics from setup to understanding what data is being presented by Google Analytics.
  1. How to Use Google Analytics for Beginners – Mahalo’s how-to guide for beginners.
  2. A beginner’s guide to Google Analytics – A free eBook walking you through Google Analytics from setup to understanding what data is being presented.
  3. Getting to Know Your Google Analytics Dashboard – The title says it all! This is a brief post with one goal: to introduce you to the Google Analytics dashboard.
  4. Google Analytics for Beginners: How to Make the Most of Your Traffic Reports– This guide doesn’t cover setup, but it does a great job of helping you to better understand the data being presented.
  5. Google Analytics Video Tutorial 1: Setup – A video presentation that walks you through Google Analytics setup.
  6. Google Analytics Video Tutorial 2: Essential Stats – A video presentation that introduces you to some of the most important data being presented in Google Analytics.
Roy Morejon profile photo

Implementation

No score
No answers yet
No answers on this topic
Google Analytics5.0
Based on 6 answers
I don't think we spent enough time work GA before switching from IBM
Reita Silvis profile photo

Alternatives Considered

We often compare Google Analytics realtime with Chartbeat, but Chartbeat is better because it gives a more clear breakdown of where our traffic is coming from.
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Google Analytics works great for traffic traffic on your site, but doesn't address the issue of tracking data on your social media channels. In this case, ThinkUp is quite powerful. ThinkUp can be set up as a self-hosted solution, and is very customizable, pulling signals from Twitter, Google+, Facebook and more. Google Analytics, however, is the better solution for finding everything about your site's traffic
Victor Campos profile photo

Return on Investment

  • The most positive impact is that it gives us realtime outage emails — faster than our server provider does. So we know within seconds if one of our sites is down. This has proven an invaluable part of Chartbeat
  • Another great feature of Chartbeat is the multiple sites dashboard, so I can see traffic to all my sites at once.
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  • Being able to offer a billable, monthly service to clients.
  • After discovering inbound links, being able to create effective social media content.
  • Showing clients that the capital they have invested in has paid off.
Victor Campos profile photo

Pricing Details

Chartbeat

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Google Analytics

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details