What users are saying about
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Top Rated
361 Ratings
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80 Ratings

Cvent Event Management

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Top Rated
361 Ratings
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Score 8.3 out of 100

Webex Events

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80 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Cvent Event Management

Well suited:1. Quick or complex Registration pages for any event, conference or webcast for 10+ attendees allowing for details and confirmations to be presented and details sent 2. Allow for notifications to hold dates for upcoming events 3. Allow for a temperature check in the form of a survey of a group for making decisions, checking needs, etc. (open or blind send) Not as suited:1. Trying to make the wrong Cvent tool for the job at hand. (example, using standard flex registration tool for one on one appointments instead of the appointment tool)
Jenifer Provence | TrustRadius Reviewer

Webex Events

It is the best way to make a meeting especially in the times we are living. It is a safe and easy platform that anyone can use. Any event can be set up really easily and you can manage all the participants in the meeting really well. I strongly recommend if you have important and serious meetings to make
Orjola Jaupi | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Cvent Event Management
Webex Events
8.3
Dashboards
Cvent Event Management
Webex Events
8.5
Data exportability
Cvent Event Management
Webex Events
8.0

Performance & Compatibility of Online Events Software

Cvent Event Management
Webex Events
8.6
High quality audio
Cvent Event Management
Webex Events
9.0
Mobile support
Cvent Event Management
Webex Events
8.3

Online Meetings / Events

Cvent Event Management
Webex Events
8.5
Calendar integration
Cvent Event Management
Webex Events
8.7
Record meetings / events
Cvent Event Management
Webex Events
8.7
Slideshows
Cvent Event Management
Webex Events
8.6
Event registration
Cvent Event Management
Webex Events
7.9

Online Events Collaboration

Cvent Event Management
Webex Events
8.5
Audience polling
Cvent Event Management
Webex Events
8.2
Q&A
Cvent Event Management
Webex Events
8.7

Online Events Security

Cvent Event Management
Webex Events
8.7
Participant roles & permissions
Cvent Event Management
Webex Events
8.6
Confidential attendee list
Cvent Event Management
Webex Events
8.8

Online Events Marketing

Cvent Event Management
Webex Events
7.6
Branding options
Cvent Event Management
Webex Events
7.8
Integration to Marketing Automation
Cvent Event Management
Webex Events
7.4

Pros

Cvent Event Management

  • Complex event registrations with multiple attendee types
  • Widget-based event website and email builder makes marketing quick and easy, especially for users without HTML/CSS knowledge; HTML widget allows for customization for those who want to fine-tune
  • Plenty of custom fields allowed in contact records
  • Clean interface
  • Email automation and filtering capabilities
  • Event registration links to contact record
  • Robust reporting, both standard and custom
  • Responsive and helpful customer service/tech support available via chat
Krysten B | TrustRadius Reviewer

Webex Events

  • Cisco Webex Events is very straightforward and easy to use. Setting up an event within the platform is quite simple - anyone can do it.
  • Webex Events is a great add-on feature to the Webex conferencing platform to allow a one-way broadcast of information, rather than worrying about attendees being able to interrupt the presentation.
  • Recording a session is fairly simple and accessing the recordings post-event is quite reliable. I believe you can also upload .mp4 files into the Webex Events platform to serve as a host.
Camille Boukhaled | TrustRadius Reviewer

Cons

Cvent Event Management

  • Feedback Cross-Event Reporting: I would love to see [Cvent Event Management] add event feedback survey reporting to the cross-event reports. I spend a good amount of time collecting this data manually and manipulating it for a full year of events.
  • OnArrival Application Login: If you make an error logging in 3 times in a row, it locks you out for a good chunk of time. Would like a two-dept verification to avoid.
  • Networking: Before covid, we used to have a good amount of in-person networking opportunities for [Cvent Event Management] users that were free- now it is really only [Cvent] connect for face-to-face events it seems?
Hannah Humke | TrustRadius Reviewer

Webex Events

  • There always seems to be room for video quality improvement (not a necessity, but would be nice)
  • Mobile screensharing from iOS/Android (and other mobile) devices would be a great feature
  • The mobile app should be able to track meetings a user has been invited to, but does not do so (yet)
Marcus Manderson | TrustRadius Reviewer

Likelihood to Renew

Cvent Event Management

Cvent Event Management 9.8
Based on 19 answers
It's the most fully encompassed, end-to-end event management platform we have been able to find. From sourcing to surveys, RFPs and ROI, Cvent really does do it all. Best of all, you get to pick what products you need, so you won't need to pay for anything you won't use
Kimberly Norton | TrustRadius Reviewer

Webex Events

Webex Events 10.0
Based on 2 answers
Now it is a very reliable tool that we need, and we have to buy it as most of the organization uses it nowadays.
Seif Hanno | TrustRadius Reviewer

Usability

Cvent Event Management

Cvent Event Management 7.4
Based on 21 answers
It does take some time to learn the system and the help articles are not always up to date, but it is also fairly intuitive and once you learn the basics, you can do very complex things without having to learn complex procedures.
Amie Fox | TrustRadius Reviewer

Webex Events

Webex Events 8.3
Based on 14 answers
Cisco Webex Events allows us to connect with internal and external users. Cisco Webex Events is easy to use and set up. It has great video and audio quality. It has always been available for our scheduled events. And COVID-19, has allowed us to continue conducting our panel discussions and focus groups to keep new product development moving forward at a rapid pace.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Cvent Event Management

Cvent Event Management 8.2
Based on 3 answers
There have been a few times when the system has gone down in the midst of registration. It can be frustrating but know that it does happen at times
Anonymous | TrustRadius Reviewer

Webex Events

Webex Events 10.0
Based on 2 answers
WebEx is available 24/7, as long as the user has a reliable internet connection and the WebEx servers are up (they are typically up when we need it).
Marcus Manderson | TrustRadius Reviewer

Performance

Cvent Event Management

Cvent Event Management 7.3
Based on 3 answers
When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline
Anonymous | TrustRadius Reviewer

Webex Events

Webex Events 10.0
Based on 2 answers
Fast, reliable, and consistent performance
Marcus Manderson | TrustRadius Reviewer

Support Rating

Cvent Event Management

Cvent Event Management 8.7
Based on 101 answers
I have very rarely needed support, but when I did, it seemed that there was an underlying push for a webinar, training session, or multiple phone calls. If I have a question or a need, that should be addressed nothing else.
Anonymous | TrustRadius Reviewer

Webex Events

Webex Events 8.8
Based on 15 answers
Webex Events is well ahead of many other online meeting platforms in terms of features and options available to customers, and it has really aided me and my team in achieving our objectives when planning events. It would have been ideal if the fee was a little lower and the UI was a little more user-friendly for newcomers.
Osama Youssef | TrustRadius Reviewer

In-Person Training

Cvent Event Management

Cvent Event Management 6.4
Based on 2 answers
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
Anonymous | TrustRadius Reviewer

Webex Events

No score
No answers yet
No answers on this topic

Online Training

Cvent Event Management

Cvent Event Management 8.2
Based on 2 answers
I have used the webinars and cvent community a lot to gain more knowledge. I am usually always able to find the answers I need
Anonymous | TrustRadius Reviewer

Webex Events

No score
No answers yet
No answers on this topic

Implementation Rating

Cvent Event Management

Cvent Event Management 6.6
Based on 12 answers
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
Anonymous | TrustRadius Reviewer

Webex Events

Webex Events 8.0
Based on 2 answers
The implementation process was fairly simple and straightforward
Marcus Manderson | TrustRadius Reviewer

Alternatives Considered

Cvent Event Management

Our existing relationship with [Cvent Event Management] led us to stick with them when it came time to choose a virtual platform, and it certainly delivered and showed that it had the capability to be the polished, yet simple, platform that resonated best with our audience. The new virtual offering was still going through some growing pains when we used it, but it has the potential to be a major competitor in the virtual event space, and they're already well established in the in-person event management space.
John Voegtlin | TrustRadius Reviewer

Webex Events

We initially had WebEx Event Center, but have recently moved to Adobe Connect. WebEx is great for those organizations that do not have a relationship with Adobe. As an end user, WebEx Event Center is easier, cleaner and more familiar. As an administrator, it's more intuitive when scheduling and organizing meetings too.
Brennan Andrews | TrustRadius Reviewer

Scalability

Cvent Event Management

Cvent Event Management 8.2
Based on 2 answers
It is a perfect fit no matter how big or small your event is
Anonymous | TrustRadius Reviewer

Webex Events

Webex Events 9.0
Based on 1 answer
The scalability is really easy
Marcus Manderson | TrustRadius Reviewer

Return on Investment

Cvent Event Management

  • It allows us to be ahead of our competitors who do not use Cvent - we have a lot more capabilities using Cvent Event Management.
  • It allows for a more streamlined internal planning process with little room for variations from planner to planner.
Madison Spears | TrustRadius Reviewer

Webex Events

  • During early adoption, we were able to provide virtual experiences to all of our prospective students and guests who otherwise had no alternative options to learn about the university.
  • At first, we were one of the only universities in the area that had pivoted as quickly to virtual experiences. This made us distinct and separated us from our local competitors.
  • We quickly received feedback from our clients (prospective students/parents) that they had issues figuring out how to use the platform since they were only familiar with Zoom in the early stages of the pandemic.
Taylor S. Shelberg, MBA | TrustRadius Reviewer

Pricing Details

Cvent Event Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Cvent Event Management Editions & Modules

Additional Pricing Details

Webex Events

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Webex Events Editions & Modules

Edition
Try Webex EventsContact Sales
  1. none
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cvent Event Management
8.7
Webex Events
8.2

Likelihood to Renew

Cvent Event Management
9.8
Webex Events
10.0

Usability

Cvent Event Management
7.4
Webex Events
8.3

Reliability and Availability

Cvent Event Management
8.2
Webex Events
10.0

Performance

Cvent Event Management
7.3
Webex Events
10.0

Support Rating

Cvent Event Management
8.7
Webex Events
8.8

In-Person Training

Cvent Event Management
6.4
Webex Events

Online Training

Cvent Event Management
8.2
Webex Events

Implementation Rating

Cvent Event Management
6.6
Webex Events
8.0

Scalability

Cvent Event Management
8.2
Webex Events
9.0

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