Cvent Event Management vs Webex Events

• Complex event registrations with multiple attendee types
• Widget-based event website and email builder makes marketing quick and easy, especially for users without HTML/CSS knowledge; HTML widget allows for customization for those who want to fine-tune
• Plenty of custom fields allowed in contact records
• Clean interface
• Email automation and filtering capabilities
• Event registration links to contact record
• Robust reporting, both standard and custom
• Responsive and helpful customer service/tech support available via chat

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• Cisco Webex Events is very straightforward and easy to use. Setting up an event within the platform is quite simple - anyone can do it.
• Webex Events is a great add-on feature to the Webex conferencing platform to allow a one-way broadcast of information, rather than worrying about attendees being able to interrupt the presentation.
• Recording a session is fairly simple and accessing the recordings post-event is quite reliable. I believe you can also upload .mp4 files into the Webex Events platform to serve as a host.

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• Feedback Cross-Event Reporting: I would love to see [Cvent Event Management] add event feedback survey reporting to the cross-event reports. I spend a good amount of time collecting this data manually and manipulating it for a full year of events.
• OnArrival Application Login: If you make an error logging in 3 times in a row, it locks you out for a good chunk of time. Would like a two-dept verification to avoid.
• Networking: Before covid, we used to have a good amount of in-person networking opportunities for [Cvent Event Management] users that were free- now it is really only [Cvent] connect for face-to-face events it seems?

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• There always seems to be room for video quality improvement (not a necessity, but would be nice)
• Mobile screensharing from iOS/Android (and other mobile) devices would be a great feature
• The mobile app should be able to track meetings a user has been invited to, but does not do so (yet)

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• It allows us to be ahead of our competitors who do not use Cvent - we have a lot more capabilities using Cvent Event Management.
• It allows for a more streamlined internal planning process with little room for variations from planner to planner.

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• During early adoption, we were able to provide virtual experiences to all of our prospective students and guests who otherwise had no alternative options to learn about the university.
• At first, we were one of the only universities in the area that had pivoted as quickly to virtual experiences. This made us distinct and separated us from our local competitors.
• We quickly received feedback from our clients (prospective students/parents) that they had issues figuring out how to use the platform since they were only familiar with Zoom in the early stages of the pandemic.

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