Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cvent Event Management
Score 8.8 out of 10
N/A
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling…N/A
Webex Events (formerly Socio)
Score 9.1 out of 10
N/A
Webex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.N/A
Pricing
Cvent Event ManagementWebex Events (formerly Socio)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cvent Event ManagementWebex Events (formerly Socio)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cvent Event ManagementWebex Events (formerly Socio)
Considered Both Products
Cvent Event Management
Chose Cvent Event Management
The product was not as feature rich as Cvent. We decided to stay with cvent because their product is tested, full of features we like, and constantly upgrading when users make requests.
Webex Events (formerly Socio)
Chose Webex Events (formerly Socio)
Socio was the only one who was able to meet its promise to connect to our website and perform as hoped. Their customer service far surpasses the others but they also were price competitive.
Chose Webex Events (formerly Socio)
WebEx Events has the same functionality as many other platforms, but with a more affordable price tag. I have also found it to be more intuitive and easy to use on the user side. I don't have experience on the administrative side with other platforms but we have been very …
Chose Webex Events (formerly Socio)
WebEx Events has more features and better UI than other event platforms. It has good analytics options and good customer support. It also has lot of features in messaging and meeting. Gamification is good and attendee can have profile with lot of options to have information. …
Features
Cvent Event ManagementWebex Events (formerly Socio)
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Cvent Event Management
7.0
61 Ratings
19% below category average
Webex Events (formerly Socio)
8.4
11 Ratings
0% below category average
Responsive Design for Web Access7.357 Ratings8.411 Ratings
Mobile Application7.558 Ratings8.511 Ratings
Dashboard / Report / Visualization Interactivity on Mobile6.354 Ratings8.311 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Cvent Event Management
8.2
53 Ratings
3% below category average
Webex Events (formerly Socio)
9.3
10 Ratings
9% above category average
Calendar integration7.941 Ratings10.01 Ratings
Meeting initiation8.136 Ratings10.01 Ratings
Integrates with social media7.734 Ratings10.01 Ratings
Record meetings / events8.429 Ratings8.19 Ratings
Slideshows8.127 Ratings9.01 Ratings
Event registration9.053 Ratings8.88 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Cvent Event Management
8.1
47 Ratings
1% below category average
Webex Events (formerly Socio)
7.9
9 Ratings
4% below category average
Live chat8.438 Ratings7.99 Ratings
Audience polling8.046 Ratings8.08 Ratings
Q&A7.844 Ratings7.89 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Cvent Event Management
8.2
55 Ratings
1% below category average
Webex Events (formerly Socio)
8.6
8 Ratings
4% above category average
User authentication8.352 Ratings8.58 Ratings
Participant roles & permissions7.751 Ratings8.48 Ratings
Confidential attendee list8.647 Ratings8.78 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Cvent Event Management
8.0
64 Ratings
6% below category average
Webex Events (formerly Socio)
8.5
9 Ratings
0% below category average
Branding options7.558 Ratings8.28 Ratings
Integration to Marketing Automation8.137 Ratings00 Ratings
Attendee list export8.462 Ratings8.79 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Cvent Event Management
8.1
67 Ratings
1% above category average
Webex Events (formerly Socio)
8.5
13 Ratings
6% above category average
Registration, RSVP, and ticketing8.559 Ratings8.510 Ratings
Email marketing8.063 Ratings10.01 Ratings
Livestreaming8.032 Ratings8.312 Ratings
Audience engagement8.052 Ratings8.413 Ratings
Event recording8.234 Ratings8.612 Ratings
Virtual booths7.735 Ratings7.510 Ratings
Networking8.040 Ratings8.211 Ratings
Event analytics8.562 Ratings8.411 Ratings
Best Alternatives
Cvent Event ManagementWebex Events (formerly Socio)
Small Businesses
Whova
Whova
Score 9.3 out of 10
Whova
Whova
Score 9.3 out of 10
Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cvent Event ManagementWebex Events (formerly Socio)
Likelihood to Recommend
9.3
(306 ratings)
8.7
(64 ratings)
Likelihood to Renew
9.8
(34 ratings)
9.1
(2 ratings)
Usability
8.7
(51 ratings)
6.4
(1 ratings)
Availability
5.5
(3 ratings)
-
(0 ratings)
Performance
7.3
(3 ratings)
-
(0 ratings)
Support Rating
5.0
(75 ratings)
7.1
(2 ratings)
In-Person Training
6.4
(2 ratings)
-
(0 ratings)
Online Training
8.2
(2 ratings)
-
(0 ratings)
Implementation Rating
6.6
(14 ratings)
-
(0 ratings)
Configurability
7.3
(1 ratings)
-
(0 ratings)
Ease of integration
5.5
(2 ratings)
-
(0 ratings)
Product Scalability
9.1
(3 ratings)
-
(0 ratings)
Vendor post-sale
7.3
(2 ratings)
-
(0 ratings)
Vendor pre-sale
7.3
(2 ratings)
-
(0 ratings)
User Testimonials
Cvent Event ManagementWebex Events (formerly Socio)
Likelihood to Recommend
Cvent
The breadth of features is such that Cvent Event Management is a strong choice for events of significant scope and complexity, particularly in volume and diversity of programming. The learning curve may be on the steep side for customers with simpler needs, though Cvent Event Management is addressing this by providing more streamlining in their solution suite.
Read full review
Cisco
WebEx Events is a great tool for hosting both an event website and an onsite event app. If you are looking to integrate an on onsite and online event, they have this capability, as well. The staff is always very helpful and I am able to get answers to my questions in a timely manner
Read full review
Pros
Cvent
  • I love Cvent Event Management's registration platform specifically because of the flexibility. There are no limits to what Cvent Event Management can do - if you want custom logic, questions or buttons, it's all possible!
  • The Exhibitor Portal is an exceptional option for event sponsors. Exhibitors have so much power to manage their profile in the back end, and it's very easy to navigate.
  • The Agenda section is a favorite of mine, as the customization options are endless. You can have people select their sessions and view speaker profiles + the planner has endless options for making the agenda thorough.
Read full review
Cisco
  • It has quite a few optional and customizable features that can be utilized.
  • It's easy to integrate your existing tools like Zoom, YouTube, Vimeo, and streaming services.
  • It's flexible in the way that you upload content in that you can enter things one at a time on the website, or use a spreadsheet to upload a larger amount of content.
Read full review
Cons
Cvent
  • The "Badges and Certificates" feature can use some work. This is where you build out your name badges, invoices, receipts, etc. The system works but the build feature is difficult to line everything up and navigate. Also, building the receipts/invoices can be difficult to adjust for when things for to multiple pages. It doesn't allow you to pre-program margins so it just continues to the top of the next page without leaving additional space.
  • Processing payments for multiple registrations at once after the registrations have already been submitted could also be improved. Currently, the only opportunity you have to submit a payment for a full group is when they register initially. After that phase, if you need to enter a check payment or process a credit card after they've finalized their registration, you have to go into each attendees record to process the payment which can get tedious.
  • I would like to see a functionality where we can collect actual signatures during the registration process vs. just having a check box available. For some of the more sensitive materials we need our attendees to approve of, an actual signature feature would be very beneficial.
Read full review
Cisco
  • Sometimes I feel like it uses too many resources and makes my computer go slower
  • Chats of the webinar dissappear by default, but sometimes important info is shared and could be nice to have the option to save it
  • The quality of the video gets chosen by webex by default, sometimes maybe it would be nice to get the option to fix manually what's the minimum quality you want. Just to not talk with pixels
Read full review
Likelihood to Renew
Cvent
We are very pleased with the features that Cvent gives us. The ease of use and the immediate support when something does stump us. Cvent provides us with everything that we need to run a successful event. The only reason I did not Rate Cvent as a 10 is the cost
Read full review
Cisco
Of course something could happen to our orgs ability to put on a conference or Socio could fundamentally change their product or their customer service - but barring any magor shift there is nothing that is even close to competing for our attention here.
Read full review
Usability
Cvent
Cvent has a lot of functionality, which can be overwhelming to new users who are not too technically savvy. However, Cvent does a great job of providing tools and support for users to learn and troubleshoot. I also appreciate the work and progress that Cvent has been making in Accessibility.
Read full review
Cisco
Some Android users could not get the app to work, so they had to use the web-based version of our conference guide. Most functionality was still there, but they could not pull up the QR code, which impeded the registration process. The presence of the log in with Apple ID button caused issues because most work emails were not attached to Apple ID, which caused access issues.
Read full review
Reliability and Availability
Cvent
Cvent does go down pretty frequently. And while it often doesn't impact day to day use usually, if it does go down at the wrong time, you may not be able to access very important event information when you need it. Usually outages do not last very long, but it could still be a very bad situation if this happens at the wrong moment
Read full review
Cisco
No answers on this topic
Performance
Cvent
When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline
Read full review
Cisco
No answers on this topic
Support Rating
Cvent
The company offers 24/7 customer support, including phone, email, and chat support, to ensure that we can get help when we need it. Additionally, the platform has a comprehensive help center and knowledge base, including user guides, tutorials, and FAQs, which help us troubleshoot issues on our own. Cvent also provides training and support resources, including onboarding assistance, live training sessions, and webinars, which help us get the most out of the platform. Overall, Cvent appears to be committed to providing excellent customer support and resources to its users, which can help ensure a positive user experience and successful events.
Read full review
Cisco
Socio (now WebexEvents) is one of two products I use that gets customer service right. Not only can you get an answer from an actual person quickly during business hours - but if you are asking after hours, you know the response will be waiting for you in the morning. Not only are they fast, but they are also smart about their products and customers. There is very little back and forth trying to explain the problem I am having, or the new way I am trying to use their product, that may even be novel for them.
Read full review
In-Person Training
Cvent
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
Read full review
Cisco
No answers on this topic
Online Training
Cvent
It was all self-driven and I had to do a lot of searching around in the community to get answers.
Read full review
Cisco
No answers on this topic
Implementation Rating
Cvent
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
Read full review
Cisco
No answers on this topic
Alternatives Considered
Cvent
Cvent was the only events software that could meet our needs at a price that was palatable. We have been with Cvent for over a decade and I shop around every time we come up for contract renewal just to see what's out there. Cvent hands-down is able to handle so much more complex needs than anything else out there. The value for what you get is exceptional.
Read full review
Cisco
We have used multiple virtual event platforms in the past, as well as trialed several. We ultimately decided on Webex due to the aesthetics of the website, the incredibly easy build-out process, the 24/5 support, the user-friendly front-end interface, the multiple ways to monetize sponsorships, and ultimately... the price. The value for what you get is incredible compared to other platforms.
Read full review
Scalability
Cvent
We use Cvent for many different clients and events. It's very easy to customize the experience for the event that you need
Read full review
Cisco
No answers on this topic
Return on Investment
Cvent
  • Positive ROI: See which registrants [participated]
  • Positive ROI: See survey results from the feedback survey pushed at or after an event
  • Positive: Helps us lessen time spent setting up an event, emailing, or capturing data for event staff-- which in turn means MORE events!
Read full review
Cisco
  • By Webex Events (formerly Socio) supporting virtual events, a lot of resources are saved and chances of physical interruptions eliminated.
  • The virtual events supported by Webex Events (formerly Socio) accommodates a multitude or huge audience, which makes the company known globally.
  • The live streaming of the conducted event ensure a wide coverage and minimal resources are required.
Read full review
ScreenShots

Webex Events (formerly Socio) Screenshots

Screenshot of the Webex Events (formerly Socio) Video Room: Attendees can chat, join topically based discussion rooms, set-up 1:1 video meetings, and connect from anywhere.Screenshot of the Webex Events (formerly Socio) Data Dashboard: From high-level attendee engagement analytics to drill down sponsor ROI metrics, Socio’s Data Dashboard offers insights to see what’s working (and what’s not) in real-time.Screenshot of the Webex Events (formerly Socio)  Lead Retrieval feature: So sponsors and exhibitors can capture leads with enriched data by scanning attendees’ QR codes and exporting them straight to their CRMs.